1) What are the least and most reach channels of communication?

Communication channels are the tools that are used to communicate with others. These tools
are such as phone cell, emails, messages and face to face conversations, mainly these tools
used in order to inform the customers about the latest news of the company, or if its product
market about their discounts or new arrived product. There are 4 types of communication
channels,namely: written, oral, visual and digital.
In today’s rapidly changing world digital media took the place of traditional
communication.Therefore, nowadays digital and written communication channels such as mass
media,email and social networks are most reached by the users.
The least reach channels are face to face communication and direct calls.
2) What is the most efficient way for face to face meetings?
The most efficient way for face to face meetings is having a well organized agenda and specific
goals and objectives. Likewise the person can manage his time and also not waste the time of
the person with whom he is going to have meetings.
3) What is conflict?
Conflict is the disagreement between individuals or groups of people with different goals,
perspectives, ideas and the acceptance of the information.
4) How to keep conflict functional?
In order to keep the conflict functional, it’s crucial to promote open communication,
attentive communication and the acceptance of different viewpoints. Furthermore, it’s
essential to provide clear rules for tackling conflict, and to promote problem resolution.
5) How much time do managers spend on average on handling conflicts?
Mostly it depends on the conflict level of solvency, but as less time as better. Moreover,
it also depends on the problem solving skills of the managers.
6) What is the most assertive and cooperative type of intentions in conflict?

Collaboration is the most active and cooperative type of intention in conflict. When using
a collaborative approach, people actively seek solutions that take into account each
party's concerns and goals. It is a very powerful conflict resolution technique because it
involves frank communication, careful listening, and a commitment to finding mutually
beneficial solutions that address the underlying problems.