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Fbslearning Activity Sheet 1 230729053353 41a5da39
Fbslearning Activity Sheet 1 230729053353 41a5da39
I. CONTENT
Introduction to Food and Beverage Service
6 Core Competencies
1. Prepare the dining room/ restaurant area for service
2. Welcome and greet the guest and take food and beverage orders
3. Promote food and beverage product
4. Provide food and beverage service to guest.
5. Provide room service.
6. Receive and handle guest concerns
A. Preliminary Activities
1. Pre-Test
MULTIPLE CHOICE. Read the following items carefully. Encircle the letter of the correct
answer.
8. Who among the following takes and serves food and beverage orders in
accordance to proper standards procedures?
A. Bartender B. Chef C. Stewards D. Waiter/ Food Attendant
9. Which of the following restaurant specially designed to accommodate dancing,
light meals and finger snacks?
A. Coffee shop B. Discotheque C. Night club D. Quick service.
10. Jollibee, Mcdo and KFC are best example of ___________ restaurant.
A. Coffee shop B. Discotheque C. Night club D. Quick
service.
ACTIVITY1
A. When you hear the phrases below, what comes to mind? Write your
answer in the table below.
FOOD
BEVERAGE
SERVICE
B. Using a concept map, write words or phrases that associate with the word
RESTAURANT
RESTAURANT
C. ANALYSIS:
Processing questions:
A. What is the importance of food and beverage in the hospitality industry?
_____________________________________________
_____________________________________________
_____________________________________________
Food and Beverage Service- this is the climax of the relationship between a
customer and a caterer during the meal experience. The actual contact with the
customer is made at this stage of the food and beverage operation.
The customers are the life and blood of the food and beverage business. To
ensure continuous patronage, their satisfaction must be sustained. They
always deserve preferential, prompt, and consistent attention.
A. REFLECTION:
Explain the picture below based on our lesson and how this can help
you in your chosen career or specialization.