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TQM 02 Activity 1
TQM 02 Activity 1
1. Explain how factors of marketing and operations affect the competitiveness of an organization.
2. Pick a factor that determines global competitiveness and explain how it affects the
competitiveness of an organization.
3. Discuss how management practices in Asian countries improve over the years.
During 1980’s Asian countries' process and products continually improve by practicing
the principle of Quality Control Circles since it goals establish a good relation between
employees and customers, thus there is also involvement of customers to the product.
In 1990s, some countries like Singapore and Malaysia adopt and apply the technique of
Total Quality Management and this resulted an effective way to promote the product
and services that they have. In 2000s, Asian countries have already met the effective
environment management because companies have already embraced the international
standards.