LAUNDRY BUSINESS GUIDE CHECKLIST

The 3 Steps in Starting Up Your Laundry Shop Business

Step 1 - SETTING STANDARD OPERATING PROCEDURES (SOP)

Production Standards
1. Washing
2. Drying
3. Finishing
4. Folding and Packaging

Maintenance Standards
1. Daily and weekly Shop and Machine Maintenance
2. Quarterly or Semi-Annual Machine Periodic Maintenance Service (PMS)

Customer Service Standards

1. Meeting and Greeting customers
2. Answering Questions
3. Assisting and handling requests
4. Checking for Customer Satisfaction
5. Handling Complaints and Difficult Situations

Counter Management Standards

1. Handling Cash
2. Recording Transactions
3. Managing Inventory
4. Preparing Reports

Step 2 - HIRING THE RIGHT PEOPLE

1. Recruitment Interviewing and Selecting
2. Training and On-The-Job Coaching

Step 3 - DO PRE-OPENING MARKETING ACTIVITIES

1. Pre-Opening Promotional Activities
2. Opening Promo
3. Opening Event

Total investment cost is made up of the ff components:

1. Shop design
2. Construction & Renovation
3. Operating Cost
4. Equipment / Machineries
5. Regular Machine Maintenance (PMS) every 3 to 6 months depending on volume
and demand.
Laundry Location Criteria:

1. Ground floor
2. 30sqm to 60sqm
3. With parking space
4. Near residential areas (condos, apartments, boarding houses and commercial
areas)
5. Accessible by public/private vehicles
6. High water pressure

Primary Machine / Equipment:

1. Topload (Full Service)
2. Stackable Washers & Dryers (Self Service, Full Service or Combination)
3. Industrial Washers & Dryers (Institutional / Business to Business) Volume

Secondary
4. Television (Optional)
5. Electric Fan/ Stand fan / Wall fan

Laundry Works Installations: Self Service

1. Water Line
2. Gas Line
3. Electrical Line
4. Drainage System
5. Exhaust System

Tank and Motor Equipment

1. Storage Tank
2. Pressure Tank
3. Motor Pump (1hp)

Technical Device & Safety

1. LPG Gas Regulator
2. Smoke & Gas Leak detector
3. LPG Gauge

Laundry Supplies

I. LAUNDRY PACKAGING
1. Clear Plastic 16 x 24
2. Clear Plastic 20 x 30 (Recommended)
3. Clear Plastic 24 x 36
4. Clear Plastic 24 x 40
II. Weighing Scale (FUJI / STANDARD 15 kg)

III. Tagging Supplies (Manual)

1. Tagging Paper Roll
2. Pentel Pen
3. Scotch Tape / Stapler

IV. Laundry Baskets

V. Bins / Trashcans (3 sets)
VI. Folding Table / Folding Area
VII. Laundry Shelves
VIII. Liquid Detergents & Fabric Conditioner
IX. Fabric Cologne with Spray Gun
X. Scissors
XI. Ballpens
XII. Record Book
XIII. Fire Extinguisher
XIV. Laundry Policies, Procedures, Manuals
XV. Washing & Drying Guide