Swiggy

Values
T H E G U I D I N G L I G H T

At Swiggy, we turn towards our Values for

guidance at every stage of decision-making
The essence of our Values lies in:

Being

Think
THE HEAD

DS
AN

Act
EH
TH
 Being
Who we are?
01

Be
Be Humble
We are vocally self-critical, and acknowledge that we
don’t always have the answers.
We have strong opinions weakly held.
We value ideas on merit, not hierarchy.
We treat each other with respect.

02
ALWAYS BE Always be Curious, Always be Learning
CURIOUS We ask the right questions and relentlessly chase
the answers.
ALWAYS BE
LEARNING
We believe in learning continuously – whether from
colleagues, competitors,
or anyone else.

03
Be Honest, Display Highest Level of Integrity BE HONEST,
We appreciate brutally honest conversations and
believe in dispassionate truth finding. DISPLAY
We feel no discomfort in justifying our actions internally highest levels of
and externally.
INTEGRITY
When in doubt, we clarify and then act.
 Think
How we think?

01
Consumer Comes First
We are paranoid about consumer experience and
measure success by consumer impact. CONSUMER COMES

FIRST
We wear the consumers’ shoes and work backwards
from their needs.
We spend time listening to and deeply understanding
our consumers’ needs.

02
Display a Founder Mentality
D I S P L AY A
FOUNDER
Mentality
We think Swiggy > Team > I.
We take a long-term view of success and resist shortcuts.
We are solution-oriented, not problem-oriented.

03
Think Win-Win
We acknowledge that success isn't zero-sum and look THINK
for means by which our partners - whether delivery
partners or vendors, can be successful with us. WIN-WIN
We solve problems by understanding each other's
perspectives and then proposing win-win solutions.

04
Think Big
THINK
BIG
We set a bold and inspiring vision, and create new
benchmarks.
We are restless with the status quo, and push the
boundaries of what is considered possible.
We take on new challenges without the fear of failure.
 Act
How we act?

01
Stand-up & Disagree but Commit Fully
We build opinions thoughtfully and express them without fear.
STAND-UP &
We actively encourage and take part in constructive criticism.
DISAGREE

BUT
Once a decision is determined, we commit fully.
C MMIT FULLY

02
Do More with Less

DO MORE We are resourceful and work elegantly around constraints.

We are judicious in deploying the org’s resources to
WITH LESS maximise impact.
We always look for opportunities to simplify problems and
counter complexity wherever we can.

03
Move Fast, Break Barriers and Deliver Results
We acknowledge that speed is a competitive MOVE FAST
advantage and move with a sense of urgency.

DELIVER RESULTS
We care deeply about results.
We hold each other accountable, and break barriers
to deliver impact.

04
Never Settle
Never xxxxx We don’t settle. We build a world-class team

SET T LE
by hiring and developing the
We constantly push the
best.
limits & have unreasonably
high standards. We get 1% better everyday
and focus on the long term.
We prevent problems,
not react to them.