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AU, NZ Warranty

BR Termo de Garantia
CA Limited Warranty
Garantie limitée
MX Póliza de Garantía
US Limited Warranty
EXP Appliance Warranty

M-Nr. 11 049 661


MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES USA

SCOPE OF LIMITED WARRANTY


MIELE, INCORPORATED, a Delaware corporation (hereinafter “Miele”), warrants to the original purchaser (the “Miele
Customer”) of the Miele product (the “Miele Product”), who purchased the appliance from a distributor, dealer,
manufacturer’s representative, or other seller who has been authorized by Miele (“Authorized Miele Dealer”) and who
is the end consumer, that the Miele Product, including any of its original accessories, is free of defects in material and
workmanship, subject to the terms and conditions set forth herein. This Limited Warranty covers parts and labor,
except as set forth in this Limited Warranty.
This Limited Warranty is only applicable in case the Miele Product was purchased and installed in the United States of
America (“U.S.”) or Puerto Rico and, if the Miele Product is a Miele Marine appliance, in case it was installed on board
a vessel before it left the U.S. or Puerto Rico.
WARRANTY PERIOD
The limited warranty runs from the date of purchase of the Miele Product for the respective period of time set forth
herein (the “Warranty Period”). Any and all warranty claims must be received by Miele before the end of the respective
Warranty Period. No Warranty Period shall be extended, stalled, tolled or suspended for any reason whatsoever.
For Residential Miele Products and select Professional Products (ovens (also incl. microwave ovens or steam ovens),
steam ovens (also incl. combi steam ovens), Dialog ovens, microwave ovens (also incl. ovens), cookers, vacuum
sealing and warming drawers, hobs (induction, electric and gas hobs incl. SmartLine and ProLine), cooker hood,
coffee machines (built-in and freestanding), refrigerators, freezers, fridge-freezers, wine units, dishwashers, washing
machines, tumble dryers, washer-dryers, ironing appliances, Little Giants and ProfiLine dishwashers)
Used Exclusively for Household/Personal Purposes (except Sealed Refrigeration Systems):
Warranty Period: Two (2) years
Sealed Refrigeration Systems:
Sealed Refrigeration Systems, which include all original compressors, condensers, evaporators, driers, the original
refrigerant and the original connecting tubing, as used in Miele Refrigerators, Wine Coolers, and Freezers:
Warranty Period: - Five (5) years, covering both parts and labor
- Additional five (5) years but only covering parts; the
Miele Customer must pay for the labor.

NON-APPLICABILITY OF THE LIMITED WARRANTY


This Limited Warranty does not cover or apply to:
• Improper installation, e.g. non-compliance with relevant safety standards and written operating and installation
instructions.
• Non-compliance with Miele’s instructions for use and maintenance.
• Failure to use genuine Miele spare parts or accessories authorized by Miele.
• Damage or defects caused by, or resulting from, repairs, service, conversion or alterations to the Miele Product
or any of its parts and accessories which have been performed by service centers or repairmen not authorized
by Miele; damage or defects caused by negligence, improper installation, accident, abuse, misuse, power
interruptions, power surges, floods, natural disasters, or force majeure; or improper maintenance of the
Miele Product or its parts or accessories.
• Direct, indirect or consequential damages, losses or other costs and expenses resulting from any spoilage of
any items stored in a Miele refrigeration system, including refrigerators, wine coolers and freezers, whether they
be food, medicine, or otherwise, or damage to or destruction or loss of clothing or other textiles, dishes, china,
flatware or other items placed in a Miele Product.
• Ordinary wear and tear.
• Defects resulting from fluctuations in power supply conditions which exceed the tolerances stated by the
manufacturer.
• Discoloration, rust or oxidation of surfaces resulting from exposure to unsuitable environmental conditions
including but not limited to (high salt concentrations, high humidity or moisture, exposure to chemicals, direct
sunlight).
• Consumable items such as water filter cartridges.
• Vacuum cleaners (see separate limited warranty).
• For Professional Miele Products and equipment (excluding Little Giants and ProfiLine dishwashers)
(see separate limited warranty).
• Miele Products covered by third party “Extended Warranties”, which are sold separately by Authorized Miele
Dealers or other third parties.

16
MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES USA

• Freight or shipping charges for sending an appliance to a Miele Repair Center.


• Products installed in cabinetry and other types of built-in applications that are not accessible to the service
technician. Miele is not responsible for the dismantling or reinstallation of fixed infrastructure when removing or
returning the repaired or replaced product into a custom installation.
REPAIR
In case a Miele Product proves to be defective and provided that this Limited Warranty applies, Miele may repair the
defective Miele Product. If Miele determines, in its sole discretion, that the warranted repair of any Miele Product is
impossible or commercially impracticable, Miele will, in its sole discretion, either replace the Miele Product or refund
the purchase price. DELIVERY OF A REPLACEMENT MIELE PRODUCT DOES NOT RESULT IN A RENEWAL OR
EXTENSION OF THE WARRANTY PERIOD.
COSMETIC DEFECTS
Miele also warrants that a Miele Product is free from cosmetic defects in material and workmanship (such as
scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Miele Product)
(the “Cosmetic Limited Warranty”). The Warranty Period for the Cosmetic Limited Warranty is sixty (60) days. The
Cosmetic Limited Warranty does not cover or apply to slight color variations due to inherent differences in painted
and porcelain parts and differences caused by kitchen lighting, product location or other similar factors. The Cosmetic
Limited Warranty specifically excludes any B-Stock, obsolete Miele Products and display or floor Miele Products,
which are sold “as is” (including with scratches).
REGISTRATION
All Miele Customers are encouraged to register the Miele Products online at mieleusa.com/e/login or by filling out a
Limited Warranty Card and mailing it to MIELE, INCORPORATED, 9 Independence Way, Princeton, NJ 08540.
LIMITED WARRANTY PROCESS
In case a Miele Customer finds the Miele Product to be defective in material or workmanship during the relevant
Warranty Period, such Miele Customer shall promptly contact the Miele Technical Service by sending an email to
info@mieleusa.com or by calling 888-996-4353.
An authorized Miele service agent (“Authorized Miele Service Agent”) may be dispatched to determine whether the
Miele Product is defective and, if the Miele Product is defective and covered by this Limited Warranty, may, if possible
and commercially practicable, repair, or make arrangements for the repair of, the Miele Product. Unless otherwise
stated in this Limited Warranty, this will include parts and labor. Miele reserves the right to charge for exceptional
shipping or transportation costs (e.g., ferries, plane trips or mileage in excess of 50 miles) as appropriate.
Proof of purchase and, if applicable, verification of the installation of the Miele Product by an installer authorized by
Miele will be required before any warranty service can be performed.
EXCLUSION OF OTHER WARRANTIES
TO THE EXTENT NOT PROHIBITED BY FEDERAL OR LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS
WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT NOT PROHIBITED BY FEDERAL
OR STATE LAW, MIELE DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS OF A THIRD PARTY, WARRANTIES OF COURSE OF DEALING, COURSE OF PERFORMANCE,
USAGE OF TRADE OR OTHERWISE, EXCEPT FOR THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, FOR WHICH MIELE LIMITS THE DURATION AND REMEDIES TO THE DURATION OF
THE EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO ALL MIELE CUSTOMERS.
LIMITATION OF LIABILITY
IN NO EVENT SHALL MIELE BE LIABLE TO ANY MIELE CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OF
USE, REVENUE OR PROFIT, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
PUNITIVE DAMAGES WHETHER ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY OR OTHERWISE,
REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT MIELE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED
OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MIELE’S AGGREGATE LIABILITY
ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY EXCEED THE TOTAL AMOUNT PAID BY A MIELE
CUSTOMER FOR THE MIELE PRODUCT THAT GAVE RISE TO THE CLAIM. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION
OR EXCLUSION MAY NOT APPLY TO SOME MIELE CUSTOMERS.

17
MANUFACTURER’S LIMITED WARRANTY FOR DOMESTIC APPLIANCES USA

REMEDIES
THE REMEDIES UNDER THIS LIMITED WARRANTY ARE MIELE CUSTOMERS’ SOLE AND EXCLUSIVE REMEDIES
AND MIELE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. MIELE CUSTOMERS MAY
HAVE OTHER RIGHTS APART FROM THE SPECIFIC LEGAL RIGHTS SET FORTH HEREIN, WHICH VARY FROM
STATE TO STATE.
DISPUTES
If a Miele Customer is not satisfied with the warranty service provided, the Miele Customer shall submit a claim in
writing to Miele’s Dispute Settlement Representative at MIELE, INCORPORATED, 9 Independence Way, Princeton,
NJ 08540. The written notice must include the model and serial number of the Miele Product, the Authorized Miele
Dealer from whom the Miele Product was purchased, the Authorized Miele Service Agent who performed the warranty
service, the purchase date, a detailed description of the problem and the address and phone number at which the
Miele Customer can be reached. Miele will review each such notice promptly and thoroughly and respond to the
Miele Customer in order to address the Miele Customer’s concern.
Any warranty claims shall be governed by the laws of the State of New Jersey and shall be subject exclusively
to the jurisdiction of the courts located in Mercer County, New Jersey. If Miele prevails, Miele shall be entitled to
reimbursement of all costs and expenses, including attorney’s fees, from the Miele Customer. EACH AND EVERY
MIELE CUSTOMER IRREVOCABLY AND UNCONDITIONALLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY
ACTION (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THIS
LIMITED WARRANTY.
EXTENDED LIMITED WARRANTY
In addition to this Limited Warranty, Miele Customers owning Miele residential appliances may be eligible to purchase
an extended limited warranty for their household appliances, subject to the terms set forth on Miele’s website. For
more information, the Miele Customers are kindly requested to visit Miele’s website at mieleusa.com.
CHANGES TO THIS LIMITED WARRANTY
Miele may change the terms or availability of this Limited Warranty at any time at Miele’s sole discretion without prior
notice, but such changes will not apply to any claims made prior to the effective date of such change.

June 2022
©2022 Miele, Inc.

18
MANUFACTURER’S LIMITED WARRANTY
PROFESSIONAL LAUNDRY, LABWASHERS, DISINFECTORS, DISHWASHERS USA

SCOPE OF LIMITED WARRANTY


Miele Inc., a Delaware corporation (hereinafter “Miele”), warrants to the original purchaser (the “Miele Customer”) of
a Miele Professional Washing Machine, Dryer, Rotary Iron, Labwasher, Disinfector, or Dishwasher(hereinafter “Miele
Product”) who purchased the appliance from a distributor, dealer, manufacturer’s representative or other seller
who has been authorized by Miele (“Authorized Miele Dealer”) that the Miele Product, including any of its original
accessories, is free of defects in material and workmanship, subject to the terms and conditions set forth herein. This
Limited Warranty covers the cost of parts and labor, except as set forth in this Limited Warranty.

This Limited Warranty is only applicable, if the Miele Product was installed in the United States of America (“U.S.”) or
Puerto Rico by an installer authorized by Miele (“Authorized Miele Installer”), or if the Miele Product was marketed as a
Miele Marine appliance and installed on board a vessel, before it left the U.S. or Puerto Rico.
WARRANTY PERIOD
The limited warranty runs from the date of purchase of the Miele Product for the respective period of time set forth
herein (the “Warranty Period”). Any and all warranty claims must be received by Miele before the end of the respective
Warranty Period. No Warranty Period shall be extended, stalled, tolled or suspended for any reason whatsoever.

For Professional Miele Products (Washing Machine, Dryer, Rotary Iron, or Dishwasher)
Used Exclusively for Household/Personal or Marine Purposes:
Warranty Period: Two (2) years

For Professional Miele Products (Washing Machine, Dryer, Rotary Iron, Large Chamber Labwasher, Disinfector, or
Dishwasher) Designed and Used For Other Industrial or Commercial Purposes:
Warranty Period: One (1) year

Drum, Drum Bearings, and Bearing Seals as used in the Miele Professional Washers
Warranty Period: Two (2) years, covering parts only

For Professional Miele Products Standard Chamber Labwasher (PG8536, PG8504, PG8583, PG8583CD, PG8593
and PLW8505) Designed and Used For Other Industrial or Commercial Purposes:
Warranty Period: Two (2) years

NON-APPLICABILITY OF THE LIMITED WARRANTY


This Limited Warranty does not cover or apply to:

• Improper installation, e.g., non-compliance with relevant safety standards and written operating and installation
instructions.
• Non-compliance with Miele’s instructions for use and maintenance.
• Failure to use genuine Miele spare parts or accessories authorized by Miele.
• Any damage to or destruction or loss of clothing or other textiles, dishes, china, flatware, laboratory glassware,
instruments, or other items placed in a Miele Product;
• Ordinary wear and tear.
• Defects resulting from fluctuations in power supply conditions which exceed the tolerances stated by the
manufacturer.
• Discoloration, rust or oxidation of surfaces resulting from exposure to unsuitable environmental conditions
including but not limited to (high salt concentrations, high humidity or moisture, exposure to chemicals, direct
sunlight).
• Consumable items such as water filter cartridges.
• Miele Products covered by third party “Extended Warranties”, which are sold separately by Authorized Miele
Dealers, Distributors, or other third parties.
• Any damage or defect to the Miele Product caused by, or resulting from,
 any repair, service, conversion or alteration to it or any of its parts and accessories which have been
performed by any service center, repairman or other person or company not authorized by Miele;
 improper installation, improper operation, improper maintenance, improper storage, improper connection to
electrical, power or water supply of the Miele Product or any of its parts or accessories;

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MANUFACTURER’S LIMITED WARRANTY
PROFESSIONAL LAUNDRY, LABWASHERS, DISINFECTORS, DISHWASHERS USA

 negligence, malfeasance, recklessness, accident, abuse, misuse, power interruptions, power surges, theft,
vandalism, animal or insect infestation, rust, dust, corrosion, exposure to weather conditions, floods, natural
disaster, any act of nature or any other peril originating from outside the Miele Product or any force majeure.
• Any loss or damage resulting from any cause other than normal use and operation of the Miele Product in
accordance with the manufacturer’s specifications and the owner’s manual, or any utilization of the Miele Product
that is inconsistent with either its design or the way the manufacturer intended it to be used;
• Any damage to Miele products used in mobile (other than marine) or aeronautical purposes;
• Any damage to the Miele Product resulting from the use of non-genuine Miele parts or from components not
contained with the housings of the Miele Product, such as electrical wiring, water or gas piping, hoses, ductwork,
drains and the like;
• Any damage or defect resulting from improper ventilation, reconfiguration or improper movement of the Miele
Product, including any failure to place the Miele Product in an area that complies with the manufacturer’s
published space or environmental requirements;
• Miele Products installed in cabinetry and other types of built-in applications, unless the owner makes it accessible
to the service technician; provided that Miele is not responsible for the dismantling or reinstallation of fixed
infrastructure when removing or returning repaired or replaced Miele Product(s) into a custom installation;
• Any damage to, or loss or replacement of, any consumable items, such as water filter cartridges;
• Any damage to the Miele Product or its accessories caused by corrosive solvents, chemicals, or soils;
• Any discoloration, stain, scratch, dent or other cosmetic imperfection that does not affect the function or efficacy
of the Miele Product;
• Any loss of profits or revenues, billable time or other income sources as a result of slowness, stoppage,
downtime, malfunction or any other defect, or non-availability during maintenance or repair, or unavailability of
spare or replacement parts;
• Cleaning, preventive maintenance or customer education;
• Any Miele Product, the serial numbers of which were removed, altered or otherwise compromised.
REPAIR
If Miele determines that the warranted repair of any Miele Product is impossible, Miele may in its discretion determine
to replace the product with a product of similar or equal features and functionality, or to pay a refund. If the Miele
Product has been repaired or replaced, Miele will have no further obligation or liability under this Limited Warranty or
otherwise. The total amount of the refund will in no event exceed the net purchase price of the Miele Product paid to
Miele.
COSMETIC DEFECTS
Miele also warrants that a Miele Product is free from cosmetic defects in material and workmanship (such as
scratches of stainless steel, paint/porcelain blemishes, chip, dents, or other damage to the finish of the Miele Product)
(the “Cosmetic Limited Warranty”). The Warranty Period for the Cosmetic Limited Warranty is sixty (60) days. The
Cosmetic Limited Warranty does not cover or apply to slight color variations due to inherent differences in painted
and porcelain parts and differences caused by lighting, product location or other similar factors. The Cosmetic
Limited Warranty specifically excludes any B-Stock, obsolete Miele Products and display or floor Miele Products,
which are sold “as is” (including with scratches).
REGISTRATION
Unless registration is not required or prohibited by applicable state law, Miele Products must be registered by filling
out a Limited Warranty Card and mailing it to Miele, Inc., 9 Independence Way, Princeton, N.J. 08540 or e-mailing it to
ProService@Mieleusa.com.
LIMITED WARRANTY PROCESS
If during the relevant warranty period the Miele Customer finds a Miele Professional Product to be defective in material
or workmanship and the failure is promptly and timely reported to Miele in accordance with this Limited Warranty,
an authorized Miele service agent (“Authorized Miele Service Agent”) shall determine whether the Miele Product is
defective. Miele reserves the right to charge for exceptional shipping or transportation costs (e.g., ferries,
plane trips or mileage in excess of 50 miles) as appropriate.

For service under this Limited Warranty or for product information, please contact Miele Professional Service at
ProService@mieleusa.com or by calling 800-991-9380.
Miele reserves the right to require satisfactory verification of the purchase date and of the authorized installation of the
Miele Product in question before warranty service is performed.

20
MANUFACTURER’S LIMITED WARRANTY
PROFESSIONAL LAUNDRY, LABWASHERS, DISINFECTORS, DISHWASHERS USA

EXCLUSION OF OTHER WARRANTIES


TO THE EXTENT NOT PROHIBITED BY FEDERAL OR LAW, THIS LIMITED WARRANTY IS EXCLUSIVE AND IN LIEU
OF ALL OTHER WARRANTIES, ORAL, WRITTEN, STATUTORY, EXPRESS OR IMPLIED. EXCEPT FOR THE EXPRESS
WARRANTIES CONTAINED IN THIS LIMITED WARRANTY AND TO THE EXTENT NOT PROHIBITED BY FEDERAL
OR STATE LAW, MIELE DISCLAIMS ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, STATUTORY OR
OTHERWISE, INCLUDING WITHOUT LIMITATION, THE WARRANTY AGAINST INFRINGEMENT OF INTELLECTUAL
PROPERTY RIGHTS OF A THIRD PARTY, WARRANTIES OF COURSE OF DEALING, COURSE OF PERFORMANCE,
USAGE OF TRADE OR OTHERWISE, EXCEPT FOR THE WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, FOR WHICH MIELE LIMITS THE DURATION AND REMEDIES TO THE DURATION OF
THE EXPRESS LIMITED WARRANTY. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO ALL MIELE CUSTOMERS.
LIMITATION OF LIABILITY
IN NO EVENT SHALL MIELE BE LIABLE TO ANY MIELE CUSTOMER OR ANY THIRD PARTY FOR ANY LOSS OF
USE, REVENUE OR PROFIT, OR FOR ANY CONSEQUENTIAL, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, OR
PUNITIVE DAMAGES WHETHER ARISING OUT OF ANY BREACH OF THIS LIMITED WARRANTY OR OTHERWISE,
REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE AND WHETHER OR NOT MIELE HAS BEEN
ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND NOTWITHSTANDING THE FAILURE OF ANY AGREED
OR OTHER REMEDY OF ITS ESSENTIAL PURPOSE. IN NO EVENT SHALL MIELE’S AGGREGATE LIABILITY
ARISING OUT OF OR RELATED TO THIS LIMITED WARRANTY EXCEED THE TOTAL AMOUNT PAID BY A MIELE
CUSTOMER FOR THE MIELE PRODUCT THAT GAVE RISE TO THE CLAIM. SOME STATES DO NOT ALLOW THE
EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE FOREGOING LIMITATION
OR EXCLUSION MAY NOT APPLY TO SOME MIELE CUSTOMERS.
REMEDIES
THE REMEDIES UNDER THIS LIMITED WARRANTY ARE MIELE CUSTOMERS’ SOLE AND EXCLUSIVE REMEDIES
AND MIELE’S ENTIRE LIABILITY FOR ANY BREACH OF THIS LIMITED WARRANTY. MIELE CUSTOMERS MAY
HAVE OTHER RIGHTS APART FROM THE SPECIFIC LEGAL RIGHTS SET FORTH HEREIN, WHICH VARY FROM
STATE TO STATE.
DISPUTES
If a Miele Customer is not satisfied with the warranty service provided, the Miele Customer shall submit a claim in
writing to Miele’s Dispute Settlement Representative at MIELE, INCORPORATED, 9 Independence Way, Princeton,
NJ 08540. The written notice must include the model and serial number of the Miele Product, the Authorized Miele
Dealer from whom the Miele Product was purchased, the Authorized Miele Service Agent who performed the warranty
service, the purchase date, a detailed description of the problem and the address and phone number at which the
Miele Customer can be reached. Miele will review each such notice promptly and thoroughly and respond to the
Miele Customer in order to address the Miele Customer’s concern.

Any warranty claims shall be governed by the laws of the State of New Jersey and shall be subject exclusively
to the jurisdiction of the courts located in Mercer County, New Jersey. If Miele prevails, Miele shall be entitled to
reimbursement of all costs and expenses, including attorney’s fees, from the Miele Customer. EACH AND EVERY
MIELE CUSTOMER IRREVOCABLY AND UNCONDITIONALLY WAIVES ALL RIGHT TO TRIAL BY JURY IN ANY
ACTION (WHETHER BASED ON CONTRACT, TORT OR OTHERWISE) ARISING OUT OF OR RELATING TO THIS
LIMITED WARRANTY.
EXTENDED LIMITED WARRANTY
In addition to this Limited Warranty, Miele Customers owning Miele residential appliances may be eligible to purchase
an extended limited warranty for their household appliances, subject to the terms set forth on Miele’s website. For
more information, the Miele Customers are kindly requested to visit Miele’s website at mieleusa.com.

In addition to this Limited Warranty, Miele Customers owning Miele Professional appliances may be eligible to
purchase an extended limited warranty for their appliances, subject to the terms set forth on Miele’s website. For
more information, the Miele Customers are kindly requested to visit Miele’s website at mieleusa.com or mieleusa.com/
professional/index.htm.
CHANGES TO THIS LIMITED WARRANTY
Miele may change the terms or availability of this Limited Warranty at any time at Miele’s sole discretion without prior
notice, but such changes will not apply to any claims made prior to the effective date of such change.

January 2023
©2023 Miele, Inc.

21
LIMITED WARRANTY - VACUUM CLEANERS USA

What This Warranty Covers and For What Period The Coverage Extends
Miele, Inc. (hereinafter "Miele") warrants to the original purchaser of this product, living in the United States of
America, who purchased their vacuum from a Miele Authorized Dealer:
a. That this product, including all of its Miele authorized parts is free of defects in material and workmanship.
b. That this product, if found to be defective within the stated warranty period, will be repaired free of charge to the
consumer (both parts and labor) by an authorized Miele service agent.
c. The warranty period for vacuum cleaners, with the exception of “HomeCare” sub-models, is as follows:
Vacuum Series Term
Classic Series Canister Vacuums 1 year
Swing Series H1 Vacuums 1 year
Compact Series Canister Vacuums 2 years
Scout Robotic Vacuums 2 years
Triflex HX1 Series Cordless Vacuums 2 years
Complete Series Canister Vacuums 3 years
Dynamic Series Upright Vacuums 3 years
Blizzard Bagless Series Canister Vacuums 3 years
Boost CX1 Bagless Series Canister Vacuums 3 years
d. The warranty period for all “HomeCare” sub-model types is 5 (five) full years from the date of purchase, while the
Triflex HX1 HomeCare is 3 (three) full years from the date of purchase.
e. This warranty only applies while the product remains within the United States, and is null and void in any other US
territories, possessions, or foreign countries.
Commercial Use
Vacuum cleaners other than the Scout RX1 and Scout RX2 used for commercial purposes will be warranted for a
period of six (6) months from the date of purchase. There is no warranty for the Scout RX1 or Scout RX2 used for
commercial purposes. Thereafter this Limited Warranty shall be null and void.
What is not covered by this Warranty
This warranty does not cover damage or defects caused by or resulting from repairs, service or alterations to the
product or any of its parts or accessories which have been performed by service centers or repairmen not authorized
by Miele, or damage or defects caused by negligence, accident, abuse, misuse, improper or abnormal usage or
maintenance of the product, its parts or accessories, or damages caused by the use or installation of non-genuine
Miele parts Ordinary wear and tear or cosmetic damage (scuffs, scratches, gouges, dents, etc.) shall not be
considered a defect in materials or workmanship.
Exclusion of Other Warranties
Except for the limited warranty provided herein, Miele disclaims any and all other express warranties with respect to
the product. Any warranty of merchantability or fitness for a particular purpose is limited in its duration to the term of
the limited warranty provided herein.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Some states do not allow limitations on how long an implied warranty lasts, so the above limitation may not apply to
you.
Limitation of Liability for Special, Incidental or Consequential Damages
Miele will assume no liability, or other obligation with respect to any personal injury or property damage resulting
from the use of a vacuum cleaner, or its accessories, replacement parts, etc., which has not been purchased from,
or serviced by an Authorized Miele Dealer. Any purchaser who obtains a vacuum cleaner, accessories, replacement
parts, etc., from someone other than an Authorized Miele dealer proceeds at their own risk.
Miele specifically disclaims any and all liability, whether directly or by way of indemnity, for special incidental,
consequential or other damages, whether based on breach of contract, tort, strict or product liability, or any other
legal theory.
Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation
may not apply to you.
Special State Laws
This Limited Warranty gives you specific legal rights; you may have other rights, which vary, from state to state.
Service
For service under this Limited Warranty, or to find an Authorized Miele Dealer in your area, please visit the “Find a
Miele Partner Near You” section at mieleusa.com.
Effective Date: August 1, 2023
©2020 Miele, Inc.

22
WARRANTY CARD

For your reference, please enter the appliance information below and retain with your
purchase documentation.

Model no.:

Serial no.:

Date of purchase:

Store details:

Installed by:

Date of purchase:

Miele Products may be registered online in the "Service" section of


mieleusa.com
or
by filling out the form below and mailing it to
Miele Inc., 9 Independence Way, Princeton, N.J. 08540.

Purchaser Name:

Address:

E-mail address:

Model no.:

Serial no.:

Date of purchase:

Store details:

Installed by:

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