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Solution Manual For Supply Chain Management 5th Edition by Chopra Meindl
Solution Manual For Supply Chain Management 5th Edition by Chopra Meindl
5. Motorola has gone from manufacturing all its cell phones in-house to almost
completely outsourcing the manufacturing. What are the pros and cons of the two
approaches?
Sourcing is the set of business processes required to purchase foods and services. These
decisions are crucial because they affect the level of efficiency and responsiveness that
Motorola can achieve. The Motorola production system for their line of pagers was hailed
as a breakthrough in mass customization, so it was somewhat surprising when Motorola
outsourced cell phones.. Sourcing decisions should be made based on the total supply
chain surplus; if a third party can help the chain achieve greater surplus, then the function
is a prime candidate for outsourcing. Motorola was willing to give up some control and
possibly some of its design talent and assembly expertise because it felt that the supplier
could provide product of an appropriate level of quality with the responsiveness
necessary. Products and services that are outsourced are rarely brought back in-house and
should never be tied too closely to the outsourcing party’s core competency.
6. How can a home delivery company like Peapod use pricing of its delivery services to
improve its profitability?
Pricing is the process by which a firm decides how much to charge customers for its
goods and services. Pricing affects the customer segments that choose to buy the product
as well as the customer’s expectations. Peapod can use everyday low pricing of its
products to ensure stability in the supply chain, but can influence demand by varying the
delivery charges. For example, by establishing a minimum order amount of $50 and
charging $10 to deliver an order under $75, Peapod provides an incentive for a customer
to pile on additional items to save on per unit shipping. An order over $100 incurs a
delivery fee of $7, which is the lowest delivery charge for a residential customer.
Peapod also varies delivery charges by time of day; evening delivery times on weekdays
and morning deliveries on Sunday within narrow windows cost an extra dollar, wider
delivery windows are $1 less. The delivery latitude allows Peapod’s delivery drivers to
schedule more efficiently thereby increasing profitability.
7. What are some industries in which products have proliferated and life cycles have
shortened? How has the supply chains in these industries adapted?
The authors cite the example of running shoes increasing from five styles in the early 70s
to almost 300 by the late 90s. Other products that have seen an explosion in variety
include personal electronics, beverages, snack and prepared foods, entertainment, tires,
and personal services.
8. How can the full set of logistical and cross-functional drivers be used to create
strategic fit for a PC manufacturer targeting both time sensitive and price conscious
customers?
The logistical drivers, facilities, inventory, and transportation, and the cross-functional
drivers, information, sourcing, and pricing, must be used in concert to achieve the
appropriate balance of efficiency and responsiveness for the supply chain to be
successful. A PC manufacturer that wants to deliver product both quickly and efficiently
can make cost and time trade-offs among these drivers to achieve their goals. These trade
offs across drivers afford more flexibility but require constant vigilance as the trade-offs
within each driver change. In addition, some drivers may be altered more easily, e.g.,
order quantity and transportation media, than other drivers, e.g., location and sourcing.
9. On which supply chain drivers should a firm trying to shrink its cash-to-cash cycle
focus?
The overall cash-to-cash cycle time (or Days Working Capital) is the number of days of
working capital required for a company to operate:
Days Working Capital = (Days Inventory Outstanding + Days Sales Outstanding) – Days
Payable Outstanding
Where,
Days Inventory Outstanding (DIO) = Inventory / (Revenue / 365)
Days Sales Outstanding (DSO) = (Account Receivables / Revenue) / 365
Days Payable Outstanding (DPO) = (Account Payables / Revenue) / 365
The most important thing for a company to remember is that their DSO is their supplier's
DPO – a change in one impacts the other. For example, it's a common practice for large
companies to try to extend payables to improve the cash-to-cash cycle. Some companies will
1874–1884
The foregoing brief sketch of the political and social life in Spain
during the republic will have given some idea of the joy which filled
Spanish hearts at seeing the Bourbons once more on the throne of
Spain in the person of Alfonso XII. Madrid indeed was wild with joy
when the little Prince whom we saw at eleven years of age, in his
blue velvet suit and lace collar, leaving his country as an exile, with
his mother and family, re-entered the royal palace as a young man
eighteen years old in January, 1875, having wisely passed through
Catalonia, which Martinez Campos had gained over to the cause,
and pleased the people by saying: “I wish to be King of all
Spaniards.”
As Isabella had abdicated in favour of her son on June 26, 1870,
there was no impediment to his taking the oath of coronation soon
after he was summoned to the Spanish capital. Of a good figure,
gentlemanly, and well cultured, Alfonso added the art of good
dressing to his other attractions, and the excellent taste and cut of
his clothes led to his being called “the Beau Brummell of Spain.”
K I N G A L F O N S O X I I . V I S I T I N G C H O L E R A PAT I E N T S AT
ARANJUEZ
D O N C A R L O S , P R I N C E O F A S T U R I A S , A N D H I S L AT E W I F E , T H E
I N FA N TA M E R C E D E S
It was in 1882 the King and Queen paid a visit to the Duke and
Duchess of Montpensier at their beautiful Palace of Sanlucar de
Barrameda, and the Queen won the hearts of her host and hostess
by her charming manners and the admiration with which she always
spoke of their daughter, the late wife of Alfonso.
On November 12, 1882, the Infanta Maria Teresa was born, and
two days later she was baptized with the customary ceremony.
On April 2, 1883, the King’s sister, Doña de la Paz, was married
very quietly to Prince Lewis Ferdinand of Bavaria. The Prince is a
very able surgeon, and when he comes to Madrid he delights in
going to the military hospital and exhibiting his scientific skill on
some soldier-patient.
The newly wedded pair laid the foundation-stone of the Cathedral
of the Almudena, and, according to the custom, the Princess de la
Paz placed in the casket a poem from her own pen to the Virgin of
the Almudena. The departure of the Infanta de la Paz left the Infanta
Eulalia with no companion in her musical and artistic tastes, for the
sisters had worked, played, painted, and poetized, together.
In September, 1883, Alfonso XII. went to France and Germany.
True to his old friends, the King went to see the Warden of the
Teresian College at his private house. As he was not at home,
Alfonso asked for a pencil and paper to write him a note, which he
handed to the servant. When she saw that the letter ran,
she fell on her knees and entreated forgiveness for her stupidity in
having asked the royal visitor into the kitchen.
But Alfonso, with his usual kindness, expressed interest in this,
the first kitchen he had ever seen. He asked many questions about
the utensils, and showed great curiosity about the use of a ceramic
vessel, which, according to the description he subsequently gave
and the sketch he made of it to show the Court officials, proved to be
an egg-poacher.
The enthusiastic reception accorded to Alfonso at Homburg
excited the ire of the French, and so antagonistic was the exhibition
of public feeling as the young King was crossing Paris alone that he
informed the President of the Republic that he would recall his
Ambassador at once. This prompt act brought the necessary
apology, and the King of Spain subsequently attended the banquet
given in his honour at the Elysée, at which the Minister of War was
absent, as the President of France had asked him to send in his
resignation.
The news of this contretemps reached Spain, and when the
Queen returned from La Granja to Madrid she was at first quite
alarmed at the enthusiasm shown by the people at the station. She
clasped her children to her breast, and seemed to think she was on
the brink of a revolution. But her fears were soon stilled when
somebody shouted: “Señora, the Spanish people are only protesting
against the recent events in Paris.”
The return of the King from France saw an ovation of equal
enthusiasm, and, in defiance of all Court etiquette, the people
pressed up the staircases and into the galleries of the palace, crying:
“Viva el Rey y la Reina!”
It was on Maunday Thursday, 1884, that the Court went for the
last time in state to make the customary visits on foot to the chief
churches of the capital. There was the usual service in the morning
in the chapel of the palace, the washing of the beggars’ feet and
feeding them,[21] and the solemn, imposing public procession at
three o’clock in the afternoon. The streets were strewed with tan to
soften the cobbled stones to the feet of the ladies, whose high-
heeled velvet shoes rather impeded their walk. The streets were
lined with troops, and the Plazas de Oriente, Mayor, and La
Encarnacion, were respectively filled with the regiment of the
Princess of Pavia and the artillery.
[21] This ceremony is described on pp. 332-4.
“Nobody,” says the writer in this appeal, “has the courage to warn
you of the impending evil. When the doctors order you change of
climate, the Government opposes the course for reasons of State.
‘Reasons of State’ imperil the life of a man! And a man to whom we
owe so much!
“Therefore, even as a republican, I beg you, as the occupier of
the throne, to look to your health, if it be only to overthrow some
iniquitous plan, or some unworthy object which is contingent on your
illness; and if scientists think it well for you to pass the winter in
some other place in Spain, or abroad, follow their counsel, and not
that of interested politicians, in sacrificing your life to their ambitions.”
It was certainly true that the King was overborne by the intrigues
of the politicians in the palace. Even in such a little social matter as
that of wishing to go in costume to a fancy ball, the King could not
have his own way, for Canovas showed such aversion to Alfonso
donning fancy attire for the occasion that he had to abandon the idea
and wear his ordinary dress.
If such influence had been used to the prevention of the King
favouring a danseuse like Elena Sanz, which brought so much
sorrow and so many complications in the Royal Family, his life might
certainly have been prolonged. It was true that the doctors advised
the King’s wintering in Andalusia, but “State reasons” led to the
failing Sovereign being exposed to the colder climate and sharp
winds of the Palace of the Pardo, where politicians could use their
influence with the invalid, and remind him continually that he alone
was the arbiter of parties.
Alfonso was only twenty-seven years of age when he felt he was
doomed to an early death; but his natural energy led him to take
horse exercise, despatch business with his Ministers every day, and,
in spite of daily increasing weakness, to do as much as possible.
If his longing for the sea-breezes of San Sebastian had been
gratified, his life might have been prolonged; but politicians gave little
heed to the plea, and their authority was paramount.
On November 24, 1894, the royal invalid was seized with
faintness when he came in from a walk. Queen Maria Cristina,
Queen Isabella, and the Duchess of Montpensier, were called to his
side. Seeing his wife by him when he recovered consciousness, the
King embraced her, and the alarming symptoms vanished for a time;
but the following day he was seized with another fainting fit, which
proved fatal.
We read in La Ilustracion Española of this date, that when Queen
Maria Cristina was told by Dr. Riedel that all was over, she fell
weeping at the head of the bed of her unhappy husband, whilst
covering his hand with kisses.
D E AT H O F A L F O N S O X I I .