Professional Documents
Culture Documents
Atay Sarausas Final Paper For Print Ed 1 - Bookbind 1
Atay Sarausas Final Paper For Print Ed 1 - Bookbind 1
Atay Sarausas Final Paper For Print Ed 1 - Bookbind 1
In Partial Fulfilment
of the Requirements for the Degree
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION
MAJOR IN HUMAN RESOURCE MANAGEMENT
Arvil R. Atay
Hermie O. Sarausas
i
GOV. ALFONSO D. TAN COLLEGE
Tangub City, 7214 Philippines
------------------------------------------
INSTITUTE OF BUSINESS AND FINANCIAL SERVICES
This research is approved in partial fulfillment of the requirements for the degree
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION major in HUMAN
RESOURCE MANAGEMENT.
ACKNOWLEDGEMENT
iii
Individual academic support, assistance, and advice are contingent on hard work
and patience. This research would not have been possible without the moral support and
guidance of our friends, parents, most especially to our mentors. With this we would like
to extend our gratitude to their unending support in the preparation and completion of this
study.
Primarily, we thank God for the bountiful blessings, peace of mind, strength and
wisdom bestowed upon us for without Him, this study would not be realized.
To Dr. Ilyn R. Daguman, dean of Institute of Business and Financial Services and
chair of the panel, for the valuable corrections and suggestions for the better
and to Mrs. Lilibeth T. Sayson, for the vital comments and suggestion to improve this
To Ms. Rhea Jean C. Entervencion, our Research Adviser, deserves no words for
his patience, passion, advice, care and for the constant motivation and heartfelt
encouragement.
To Ms. Felvys J. Corpuz, our Research Instructor, for her vigorous efforts in
enabling us to succeed. Thank you for allowing us to vent and urging us to keep calm.
Maintain your focus on the price, and you are a true inspiration.
To Mrs Jennifer C. Padilla, our Research Editor, for the expertise and significant
iv
To our participants, for the support and cooperation in answering the interview
To our beloved parents, who have always been there for us from the beginning
until the end. Thank you for your moral, emotional, and financial support in helping us
May God bless our friends and classmates who encouraged us to finish this study,
as well as those whose names we may not have written down but who have inspired,
guided, and assisted the researchers in completing this study. Thank you everyone from
- The Researchers
v
DEDICATION
We dedicate this study to the Almighty God, our savior, the world’s ultimate
creator, our source of wisdom and knowledge. This study is lovingly dedicated to our
respective parents: Mr. Arnolfo Atay & Mrs. Vilma R. Atay , Mr. Richard T.
Sarausas & Mrs. Melba O. Sarausas. They have given us the drive and discipline to
vi
TABLE OF CONTENTS
Page
TITLE PAGE
APPROVAL SHEET ii
ABSTRACT iii
ACKNOWLEDGEMENT iv
DEDICATION v
TABLE OF CONTENTS vi
LIST OF APPENDICES ix
Chapter
Conceptual Framework 2
Research Design 5
Research Setting 5
Research Participants 6
Research Instrument 6
vii
Instrument’s Validity 6
Data Analysis 7
Ethical Consideration 7
Definition of Terms 8
Problem 1
Professional Development 11
Resources 13
Problem 2
Lack of focus 14
Adjustment on E-training 15
RECOMMENDATIONS
Summary of Findings 19
viii
Conclusion 20
Recommendations 20
REFERENCES 22
APPENDICES 26
CURRICULUM VITAE 53
ix
LIST OF FIGURES
Figure. Pages
x
LIST OF APPENDICES
Appendix Page
A Letter of Permission 26
C Inform Consent 28
D Questionnaire 29
E Transcription 30
G Editor’s Certificate………………………………………… 51
xi
1
Chapter 1
The provision of opportunities for continuing education for faculty and staff is
part of Gov. Alfonso D. Tan College's (GADTC) mission statement. Training is essential
for all employees, but especially for those working in academe. All employees, including
knowledge, skills, and competencies in their respective fields. GADTC trainings are
being shifted to e-training, which is being implemented virtually in order to reduce social
number of software platforms, including Google Meet, Microsoft Teams, and Zoom.
Other factors, aside from the software used, should be considered when determining the
learning.
According to Juneja (2015), the training process shapes employees' thinking and
activity with different goals and specific groups, and the objective of every online
mission also includes providing employees with the resources, equipment, and
information they need to become more productive and creative at work (Pappas, 2016).
with employees physically attending each training. However, due to the new situation,
2
GADTC now conducts their trainings online using various software’s. Training and
improving skills required for faculty and staff work. However, it is important to
understand the benefits and challenges of employees in this new setup. Indeed, feedback
In this regard, the researchers of this study wanted to determine the benefits and
challenges of e-training at Gov. Alfonso D. Tan College. The researchers would like to
determine what are the challenges faced by the employees in online training.
Conceptual Framework
This study was anchored to the following insights of the varied authors whose
can use it to teach employees without gathering them in one place at the same time.
Which saves time, effort, and organizational strife while also ensuring that an entire
workforce is kept up to date with the latest guidelines and practices (Brown, 2018).
Furthermore, online training is also the art of transferring knowledge via the internet to
targeted audiences from anywhere in the world who want to learn a specific subject. (Ali,
elements such as graphics, audio, video as well as web links to keep trainees in touch.
Njane (2014) stated that training online is web-based, so educators can participate
from the convenience of home, school or anywhere they have access to a computer and
an internet connection. In addition, Bleich (2018) added the major benefits of eLearning
for your employees and company: improved employee retention for most training topics;
3
timely feedback for employees and managers. Last but not least, it ensures a risk-free
working environment for employees. This benefits will help the institution or
organization to achieve its goals and objectives, as well as to improve the productivity of
its employees.
years. People are generally busier, and technology has made significant advances, so
online learning is becoming a much more appealing option for personal and professional
present. Paylou (2021), stated that there are five potential stumbling blocks with online
learning: technical issue, a lack of interaction, online distractions, disabilities and special
needs, and poor digital literacy. In addition, Pappas (2021), noted that some challenges
that employees encountered in engaging online training. This includes issues with time
management, slow internet access, and limited interaction with online participants, which
can be frustrating at best and can completely ruin their training experience at worst.
This study aimed to determine the benefits and challenges of e-training for
GADTC employees.
training?
The following group of individuals may use the result of this research in different
ways:
Instructors. This study would help and serve as an instrument in developing and
enhancing their skills with the help of e-training. It will serve as a guide in
improving the online training that could be provided to them and foster the
Management. The result of this study would give an insight and improvement to
enhance the online training they would provide. It will also provide a
Other Institution. Since trainings are needed and important in every institution,
businesses and organization for its improvement. This study will help
them in designing their future trainings to its employees and give insights
Future Researchers. The study will be beneficial for them as it will serve as a
This study was conducted to determine the benefits of e-training at Gov. Alfonso
D. Tan College. The researchers also determined what are the challenges faced by the
employees during their online training program. This study was conducted in the second
semester of the academic year 2021-2022. The participants were the faculty and staff of
Research Methods
This part discusses the research design, research participants, research setting,
research instrument, instruments validity, data gathering procedure, and data analysis of
the research
design. Which mostly assists in answering the what, when, where, and
how questions about the research challenges, rather than the why.
Research Setting. This study was conducted at Gov. Alfonso D. Tan College
institution that offers different programs and operates for almost 37 years
Research Participants. The participants of this study were the faculty members
and staff of Gov. Alfonso D. Tan College who underwent training and
participants of this study. Crouch and McKenzie (2017) wrote in the logic
used to gather data from the faculty members and staff of GADTC in
participants.
Instrument’s Validity. The interview guide was checked by the adviser and
research editor. After checking, a revision was made to suit the required
data. Before the interview with the participants, the researchers integrated
the corrections. Pre-testing was conducted, and the questions were tailored
or incorrect response.
Data Gathering Procedure. The study started with the formulation of the
result of the study. The researchers make a letter that was approved by the
research instructor and the adviser. Then, the researchers asked permission
from the GADTC college president to allow them to conduct the study.
the employees followed. The researchers surely made a clear direction for
the participants to understand the given questions. After they answered the
questions, the instrument was retrieved and organized. Then, the data was
Data Analysis. The researchers of this study used thematic analysis as a method
repetitiously reading over the material as they prepare for analysis. The
from the onset of the research, and a sorting process facilitated project
Ethical Considerations
the start of the dissemination of the questionnaire, a written informed consent form was
presented to the participants. It was emphasized that the data gathered from the guide is
used for academic purpose only. The researchers assured the participants that the
This study was conducted with outmost reliability. To observe credibility of the
interpretation, the researchers consult experts and professionals regarding the data
Definition of Terms
E-training. This refers to the activities and programs that takes place entirely on
Training and Development. This refers to the activities that the organization,
activities that aims for skills enhancement for faculty members and staff.
(https://learning.ucsf.edu/staff-development/staff-learning
e-training.
9
Chapter 2
This chapter shows the presentation, analysis and interpretation of the data
gathered by the researchers. The researchers of this study conducted an interview to the
employees of Gov. Alfonso D. Tan College. A total of twenty (20) participants were
selected. The researchers used the method of combining the answers with similar theme.
During the interview, the following themes have emerged based on their
responses:
Since training has evolved into e-training, participating in it during this pandemic
has benefited employees by lowering the cost of training and travel expenses. The
Out of twenty (20) participants who answered during the interview, four (4) of
them responded that the benefits of e-training is it reduce cost and they were able to save
money. According to Axelssons (2017), an online training system reduces the costs
associated with traditional face to face training. Also, Andriotis (2021) added that
through online training, travel expenses, catering, and venue costs can all be
avoided. With online training there is not much expenses that the program can reach far
more learners.
it serves as their foundation and the building blocks for their continuous
learning. Another theme emerged from the responses of the employees about the benefits
While, Participant 11 added that “It enhance our skills and it help
to improve ourselves”.
Out of twenty (20) participants who answered during the interview, three (3) of
investments an organization can make during these tough times. Where most of the
employees who participate in professional development will feel more confident and
opportunities while also increasing their happiness. Furthermore, Sharma (2017) stated
that skills are the foundation of all corporate training. Every piece of information and
experience the participants gain helps them improve their skills. Which of the following
employee trainings includes growth and development in specific skills, abilities, attitudes,
e-training is that it built unity and cooperation. Below are their responses.
Out of twenty (20) interviewed participants, two (2) said that the benefit of e-
training is it built unity and cooperation. "Unity is strength," writes Stepanek (2014), and
addition to this, Xaxx (2017) added that cooperation and teamwork boost organization's
efficiency significantly, were a cooperative team can achieve goals using far less time
and energy. Conversely, through this, employees could able to work together, and will
Every institution has been affected by the pandemic crisis. Not only in the
training has changed into an online platform, and employees attend through online
software. Another theme has emerged from the participants. It states that another benefit
of e-training is that it is convenient and there is a flexible access. Below are their
responses.
Four (4) out of twenty (20) interviewed participants said that e-training is
convenient. According to Brown (2018), stated that one of the most significant benefits
13
of e-learning is the ability to access courses from anywhere and at any time. E-learning,
or e-training, according to Christians (2020), has transformed and is used in schools and
learners in an e-learning environment is increasing. Where they can access courses at any
time, from any location, and on any device, whether a laptop, tablet, or desktop . In
addition, Madden (2021) stated that through online training, participants can learn from
the comfort of their own homes while completing the same training as their colleagues.
anytime, whenever a participant needs them. Another theme which has emerged from the
Participant 19 said that “I can access resources easily that are used
during the training anytime and anywhere”
from a mobile device or any device that an employee have, as long as there is an internet
and information are accessible. Where trainees can access courses on their smartphone
training is an alternative that allows employees to access material from anywhere, at any
14
time, and it gives them the opportunity to access those resources right whenever they
need them. This online training provides employees with the information and materials
In this question, four (4) themes have emerged. Employees of Gov. Alfonso D.
Tan College shared their experiences about participating on e-training and development,
even in this tough time. However, one of the challenges that employees recognize during
e-training is the lack of focus. The following statements are some of the responses.
Out of twenty (20) participants who answered during the interview, five (5) of them
responded that one of the challenges they have encountered during e-training is the lack
15
of focus. Pavlou (2022) stated that online training participants simply sit, read text on a
screen, or listen to a lecture. When employees are not required to interact with the
information, they lose interest. The same author added that less emphasis on e-training
Our communication now is through the internet. Thus, it is now easy for us to
communicate with one another. However, we cannot control the internet connection that
we have, which has also emerged as one of the problems during e-training. The
Along with Participant 6, 7, 8,11, 12, 15,16, 17, 18, and Participant
14 added that “As I have conducted a training online, one obvious
challenge I have faced/encountered was the slow internet connection.”
Out of twenty (20) participants who answered during the interview, thirteen (13)
of them responded that the challenges that they have encountered during e-training is the
slow or poor internet connection. Due to factors such as a poor internet connection,
Delhi (2020), one of the most significant barriers to online learning/training is a lack of
In this time of pandemic, there are many adjustments that employees need to
adopt, particularly in engaging in training programs that use a variety of software and
16
technology that is new to them. The utterances below explained another challenge which
Out of twenty (20) participants, two (2) said that the challenge that they have
model. According to Anu (2022), it is difficult to shift from the traditional classroom
setting to the virtual learning environment. Where some employees are unfamiliar with a
Due to the changes in platform on attending training, there are many factors that
and distractions that are present. The utterances below explained that another challenge
Out of twenty (20) participants who answered during the interview, two (2)
poorly trained employees are more likely to have poor job performance and higher levels
17
of work-related stress. Furthermore, the study of Riddle and Gier (2019), showed poor
Figure 1.
Chapter 3
This chapter presents the summary of findings, the conclusions made and the
recommendations endorsed.
Summary of Findings
This study was conducted to evaluate the benefits and challenges of e-training of
the faculty and staff of GADTC. Descriptive qualitative research method was used to
come up with answers for the objectives of this study. A total of twenty (20) employees
were randomly selected among the employees of Gov. Alfonso D. Tan College.
the tool used in gathering the data. Moreover, this study was conducted to determine an
effectiveness and challenges of e-training and development in this new normal and
It was found out that employees gained benefits in attending e-trainings offered by
the institution. These benefits were reduced cost and saves money, increase knowledge
19
and skills, professional development, built unity and cooperation, convenient and fits
employee’s flexible lifestyles, improves teaching and learning efficiency, and provides
employees with ongoing access to key resources. These helped employees to gain and
improved their productivity at work. Moreover, challenges were also present in engaging
e-training and the challenges that employees identified were conflict to other task, slow
internet connection, adjustment on e-training, lack of focus, and lastly, poor learning
outcomes. Despite the situations due to Covid19, the institution was still able to provide
employees trainings to improve their skills and knowledge. Employees are the lifeblood
Conclusion
The researchers conclude that the e-training have benefited the employees of Gov.
and proficiency. They are more engaged and driven to perform efficiently because the
institution consistently provides prospects for advancement. They are also confident in
their ability to accomplish their duties and remain productive because the institution
provides timely trainings for professional development. Engaging into e-training reduce
the cost, and saves time as employees do not need to travel and only learning in their
comfortable place which increase their knowledge, skills and development. It is also
concluded that employees are still facing difficulties in e-training. Even though the
employees attended or participated e-training for a long time, they still experience
challenges. Thus, e-training has benefited employees who had participated in online
Recommendations
based on the training they have received. Also, they must provides proper
prepare employees. The faculty and staff should undergo proper trainings to
2. Employees must manage their time and know what task should be prioritized
during e-training.
3. Future researchers should conduct further research regarding the benefits and
REFERENCES
Andriotis, A. (2021). The obvious (and not so obvious) benefits of online employee
training Retrieved on June 9, 2022 from
https://www.talentlms.com/blog/benefits-of-elearning-in-the-workplace/
Anu, V. (2022). Online Learning Challenges & Solutions: Expert’s Tips Retrieved on
June 9, 2022 from https://www.embibe.com/exams/online-learning-challenges-
and-solutions/
Christians, T. (2020). 6 Reason Why E-learning can be more effective than Enrolling In
a face-to-face Training Retrieved on June 9, 2022 from
https://elearningindustry.com/reasons-why-online-learning-can-be-more-
effective-than-enrolling-in-face-to-face-training?
Sharma, N. (2017). Top 5 Reasons Why Skill-Based Online Training Is Better Than
Knowledge-Based Retrieve on June 9, 2022 from
https://elearningindustry.com/top-reasons-skill-based-online-training-better-
knowledge-based
APPENDICES
25
Appendix A
Letter of Permission
26
Appendix B
Letter to the Participants
27
Appendix C
Appendix D
28
INTERVIEW-GUIDE
4. What are those challenges that you have encountered during those e-training?
Appendix E
29
Transcripts of Response
Line
Utterances Analysis
Number
Researcher 1: Good Morning we are from the Institute of Business
Ma’am. Pwedi mih makapangayo og gamay lang nga oras Ma’am?
regarding lang sa amoang research entitled Perception of GADTC
employees to the Benefits and Challenges of E-training and
Development. Pwedi ka namo ma interview Ma’am?
Participant 1: Yes.
Researcher 1: Have you experienced e-training in GADTC?
Participant 1: Yes.
Researcher 1: What are those trainings in GADTC?
Participant 1: INSET & Processes on Researcher
Researcher 1: What do you think are the benefits of e-training?
Participant 1: It would help us aware on the matters that was being
discussed. It would also feel us comfortable because we just listen it
through online.
Researcher 1: What are those challenges that you have encountered
during those e-training?
Participant 1: There would be a time that due to personal matters we
could not be listening and at the same time due to signal.
Researcher 1: Thank You Ma’am.
Session Number: 01
Time and Date of Interview: 10:22 May 31, 2022
Interviewed & Transcribed by: Hermie O. Sarausas Transcript Number: 2
Mode of Interview: Personal Interview
Location: GADTC Campus, Maloro, Tangub City, Missamis Occidental
Line
Utterances Analysis
Number
Researcher 2: Good Morning Ma’am, pwedi mih mag
conduct og interview nimo Ma’am? In connection sa
amoang research Ma’am entitled Perception of GADTC
employees to the Benefits and Challenges of E-training
and Development.
Participant 2: Yes Gang.
Researcher 2: Ma’am have you experienced e-training
in GADTC?
Participant 2: Yes.
Researcher 2: What are those e-trainings in GADTC?
Participant 2: Research Capability Building.
Researcher 2: What do you think are the benefits of e-
training?
Participant 2: It will adjust to our needs specially that
we are in pandemic situation. It also reduce cost and
instant career advancement.
Researcher 2: What are those challenges that you have
encountered during those e-trainings?
Participant 2: Time-conflict to my class schedule, self-
discipline and lack of attention due to several factors.
Researcher 2: Thank You Ma’am.
Line
Utterances Analysis
Number
Researcher 2: Good Morning Ma’am, we are from the Institute
of Business Ma’am. Pwedi mih makapangayo og gamay lang
nga oras Ma’am? In connection sa amoang research entitled
Perception of GADTC employees to the Benefits and
Challenges of E-training and Development. Pwedi ka namo ma
interview Ma’am?
Participant 3: Yes, okay ra.
Researcher 2: Have you experienced e-training in GADTC?
Participant 3: Yes.
Researcher 2: What are those e-trainings in GADTC?
Participant 3: Research Instrument Formulation/ Development,
Panaghiusa, Intercolors Employee Sport fest, Civil Service
Review Class, Faculty & Staff Lenten Recollection.
Researcher 2: What do you think are the benefits of e-training?
Participant 3: The Benefits I’ve learned from this e-training are
many to mention, such as Camaraderia, unity & Team-Building.
It gives me more insight about the things being discussed in the
e-training.
Researcher 2: What are those challenges that you have
encountered during those e-training?
Participant 3: Poor Internet Connection, No snack- Gutom
always.
Researcher 2: Thank You Ma’am.
Line
Utterances Analysis
Number
Researcher 1: Good Afternoon Ma’am, pwedi mih mag-
interview nimo Ma’am, regarding lang sa amoang research
study entitled the Percpetion of GADTC employees to the
benefits and challenges to e-training and development.
Participant 17: Yes
Researcher 1: Have you experienced e-training in GADTC?
Participant 17: Yes
Researcher 1: What are those e-trainings in GADTC?
Participant 17: Research Forum and Webinar for Labor
Standard
Researcher 1: What do you think are the benefits of e-
training?
Participant 17: To improved your professional development.
Researcher 1: What are those challenges that you have
encountered during those e-training?
Participant 17: Internet connectivity.
Researcher 1: Thank You Ma’am.
training?
Participant 18: For professional development, improve
employee’s knowledge and skills, and increase personal
awareness.
Researcher 1: What are those challenges that you have
encountered during those e-training?
Participant 18: Poor internet Connection
Researcher 1: Thank You Sir.
Appendix F
Certificate of Similarity Checking
47
Appendix G
Editor’s Certificate
48
CURRICULUM VITAE
Educational Background
Senior High School : Lanao del Norte National Comprehensive High School
Sto. Nino, Baroy Lanao del Norte
2018-2019
Educational Background
Tertiary : Bachelor of Science in Business Administration
Major in Human Resource Management
Gov. Alfonso D. Tan College
2019-2022