Control of

Documented Customer Roles and Risk/ Opportunity Continual

Internal Audit Competence Corrective Action
Information Satisfaction Responsibilities Management Improvement
and Awareness
QMS SUPPORT PROCESSES

Quality Resource
Management Communication Planning Management
Management
Review System Support
Processes
CORE PROCESSES

Requirements for Design Purchasing ProductionOperations

Products and Engineering and
Services Technical Services

Manufacturing
Contract Review Documentation
Requirements Product Control
Development Counterfeit Supplier Control and Inspection
Avoidance and (includes Product Calibration
Customer Detection Release)
OPERATIONAL SUPPORT PROCESSES

Property

Materials Management
Design and and Control
Development Requisition, Control of
Customer Support Equipment, Tools,
Ordering, and Control of
Configuration and Software
Return Nonconforming
Customer Management
Product
Communication

Operations Product
Test Engineering Safety
Production
Engineering Receiving
Identification and Planning and
Baseline and
Traceability Control
Change Control

Environment for
Customer Production of Operations
Technical Data Data
Deliverables