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Group Number: 1 Section: BSHM 103

Members: Baricanosa, Royce Russel

Sagun, Vanessa

Sarmiento, Narrise

Tamis, Patricia

Tandang Jane

Umbrete, Jasmine

Yapac, Rodnielyn

How did using this type of technology impact -They can extend benefit to their visitors on their
the economy? terms and through communication channels they
progressively lean toward and feel comfortable
utilizing. The specialists in their company can
effectively know what the clients need fairly by
utilizing the Chatbotlr innovation. They can
increment the efficiency of laborers and ventures,
advance the interdependence of businesses,
permit the arrangement of unused innovations,
and quicken financial activity. Leveraging this type
of technology, they can develop personalization,
extend choice and interface their partners with
their visitors in a more significant way, as they lead
the another era of visitor involvement

Are there any issues when using this type of - The Marriott International’s Aloft Hotels brand
technology? Briefly explain your answer. tested a robotic butler which was called “Botlr” in
late 2017 to help aid the front desk asscociates to
respond faster to guest theories and demands.
Last year, they introduced a whole new generation
in the form of a bot known as Chatbotlr, available
via text message and smartphones to users –
anytime and anywhere you need. Clients can ask
this bot a number of requests, for example to have
more toiletries added to their room, to order them
a taxi in the morning or give them a wake up call.
Reports from Marriot hotels showed that 2/3 Aloft
guests are interacting or making requests with
ChatBotlr and that the service has a 5 second
response rate only.

Alexa is a great assistant when it comes to family


or even guests but sometimes issues cannot be
avoided like, finding smart devices with alexa isn't
working. This happens when your device isn't
compatible with Alexa. Next is Alexa is not
fullproof to hear you specially when there are too
much background noises.

Amazon echo also have minor issues like


disconnecting to the wifi therefore alexa is
unusable. Another issue is that alexa can have
bluetooth issues which will cause amazon echo to
be unusable.

Botlr can be a cause of unemployment, since it


takes the role of a service crew in Marriott
International's Aloft Hotel. Botlr is still a machine
and far from perfect meaning it will still have
shortcomings when a mechanical issue occurs.

Would you recommend the use of this Technology affects almost every aspect of 21st
technology to othersectors? Justify your century life, from transport efficiency and safety
answer. to access to.food and healthcare, socialization and
productivity.

We as youth, we firmly recommend the use of


technology in other sector. Especially for us
students to effectively kn owledge. Technology
also give happiness to people by playing online
and offline games with friends and family, such as
mobile legends that almost lead other people to
harm their selves because of addiction. But natural
agriculture as part of tourism industry give as
natural beauty of environment that allows us to
enjoy our life.
Just remember there are things or sectors that still
function even without technology.

What do you think is the companies possible Technology is in a continuous state of


future in using this technology? development and upgrade, so there is no wonder
why it influences all the industries existent out
there. Businesses already adopted many changes
that entirely modified the way some tasks are
being handled, and that’s for the better. The
tendencies that happen in business at the moment
will have a direct impact on the profitability of
companies. There are official reports created by
trustful research companies and business
magazines that emphasize the current global
market.

Recomindation: - Make sure you have a an active internet


connection.

- Always check the device isn't muted

- Improved Customer Service

-Excellent Customer Service is key to your


business success. Other than selling your product
or service, you should think of the cumulative
experience your customers get when they visit
your store or website.

Technology will allow you to set up an online help


desk to handle customer issues, schedule
appointments or conduct surveys and
questionnaires to get customer feedback.

Marketing

-Companies should consider marketing their


business through Facebook, Twitter, LinkedIn,
Instagram, and any other social media platforms
with a large audience. Using social media is an
effective way to gain customer insight and listen to
customer feedback. The interaction of customers
around your brand will generate conversation and
word of mouth followers. Interesting content on
social media pages can also help increase inbound
traffic to your company’s website by providing
links to the specific products and services that are
advertised or questions about services if you show
a certain level of expertise or insight within a field.

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