SEMINAR REPORT

SUBMITTED BY
The Department of Travel and Tourism

Department of Travel and Tourism

ST. ALBERT’S COLLEGE (AUTONOMOUS), ERNAKULAM

JULY 2023
 DECLARATION

We the Department of travel and tourism hereby declare “The report

on the seminar conducted by Riya Travels”. Has been submitted to
the Department of Travel & Tourism, St. Albert’s College
(Autonomous), Ernakulam in partial fulfilment of the requirement for
the award of degree of Bachelor of Vocational studies in Travel &
Tourism is a record of original and bona fide work done by us.

Signature of the student

RAHUL JOGY
211820

Place: Ernakulam
Date: 11/07/2023
 ACKNOWLEDGEMENT

“Presentation inspiration and motivation have always played a key role in the
success of any venture”

I express my sincere thanks to Dr. Bijoy V M, Principal, St. Albert’s college,

(Autonomous) Ernakulam who allowed me to attend the seminar Programme
about “Riya Travels”

I pay my deep sense of gratitude to Asst. Prof Surya Mathan, B.Voc Travel and
Tourism, St. Albert’s College, (Autonomous) Ernakulam to encourage me to the
highest Peak and to provide me the opportunity to prepare the project, I feel
to acknowledge my Indebtedness and deep sense of gratitude to my guide
whose valuable guidance and kind Supervision given to me throughout the
course which shaped the present work as it show. Last, but not the least, my
parents are also an important inspiration for me. So with due Regards, I
express my gratitude to them.
 TABLE OF CONTENT

Sl.NO TOPIC PAGE

NO

1 DECLARATION 02

2 ACKNOWLEDGEMENT 03

3 TABLE OF CONTENT 04

4 INTRODUCTION TO THE SEMINAR 05-06

5 COMPANY PROFILE 06-07

 INTRODUCTION TO THE SEMINAR

A warm and hearty welcome to all of you at this esteemed seminar

organized by Riya Travels. Today, we are honored to have with us two
distinguished guests, Fr. Anthony Arakkal or Fr. John, whose wisdom and
guidance have enriched countless lives.

We extend our heartfelt welcome to our esteemed speakers, Michael Vijay

Joseph, Renji Thomas, and Thomas Mathai, whose expertise and insights
will undoubtedly enlighten us throughout this event.

A special welcome goes out to the first-year students, embarking on their

college journey. Your presence here reflects your eagerness to learn and
explore new horizons. We are thrilled to have you join us today.

Last but not least, we extend a warm welcome to all the other students and
teachers present here. Your active participation and support add
immeasurable value to this seminar.

Thank you all for being a part of this incredible gathering. Let us embrace
knowledge, exchange ideas, and embark on a remarkable journey of
exploration and growth.
On behalf of our department of travel and Tourism, I stand here with
immense gratitude to express our heartfelt appreciation to everyone who
made this seminar a resounding success.

First and foremost, our sincere thanks go to Fr. Anthony Arakkal and Fr.
John, whose presence and words of wisdom have enlightened us all. Your
valuable insights have left an indelible mark on our minds.
 COMPANY PROFILE

Riya Group is a leading travel company with an eminent

global presence. Our journey started in 1980 at India’s
financial capital, Mumbai. We started off processing visas and
rapidly diversified our portfolio with over 15 indispensable
travel solutions.

The Riya Group believes in improving our abilities to deliver

services without compromising the quality and customer
satisfaction. We are inclined to bridge the gap between the
travel inventory and customers through world-class
technology, expanding our range of products, and excellent
service to our agents and customers.
Our energy and success is derived from our experience and
talented staff. The accomplishments, awards and
recognitions over the years from the travel industry fuels
our vision to be the numero uno travel company globally.

Mission: Generate the 'perfect trip experience' for the

traveller and exceed the company's travel programme
goals through service excellence and value-based solutions.

Vision: Be a sustainable global partner of choice by continually

evolving with the changing dynamics of customer centricity.