Eduardo J Alvarez

Film Director, Film Editor 407.749.9855

Work Experience
 Publix Supermarket Customer Service Staff Central Florida 2005-2008
 Publix Supermarket Customer Service Team Leader Central Florida 2008-2012
 Publix Supermarket Assistant Customer Service Manager Central Florida 2012-2017
 Publix Supermarket Customer Service Manager Central Florida 2017-2020
 Publix Supermarket Assistant Store Manager Central Florida 2020-Present
Education
A.S Film Production Technology, Valencia College, FL In Progress
High School Diploma, Poinciana High School, FL 2007
Skills
 Oversees and leads a top-performing local store in Central Florida.
 Previously led two additional stores in Central Florida.
 Reviews the store's Key Performance Indicators (KPIs) from department managers to
improve specific measurements.
 Collaborates with department managers to develop and set annual goals and marketing
plans to track progress for the store and each department.
 Recruits/Hires, mentors, and leads a team of 14 managers and 150 to 200+ associates,
while providing them with a supportive, inclusive, and a safe work environment
 Creates and fosters an inclusive environment where all associates are treated with dignity
and respect.
 Ensures service levels are met and all associates and managers are providing legendary
service to all of our customers.
 Proficient in Microsoft Office Suite 365, Microsoft Teams, Adobe Pro, E-Verify system
and OASIS scheduling.

References
Store Manager: Amna Ahmed Store Manager: Jeff Turner District Manager: David Sutton
Amnaahmed82@yahoo.com Jeff.Turner@publix.com David.Sutton@publix.com