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    Question Bank

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    Samruddhi Shinde
    This document outlines the question bank for a business communication semester end examination. It is divided into four sections that cover different topics: Section A focuses on report writing and internal correspondence, including questions about defining reports, their structure and qualities, types of reports, office orders, and office circulars. Section B is about recent trends in business communication, with questions pertaining to email, websites, social media, Google apps, Zoom, Webex, and Cisco Meet. Section C deals with types and drafting of business letters, including questions on writing enquiry, order, sales, complaint, and collection letters. Section D addresses writing formal emails and blog writing, with questions defining emails and blogs, guidelines

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    Question Bank

    Uploaded by

    Samruddhi Shinde
    46 views3 pages
    This document outlines the question bank for a business communication semester end examination. It is divided into four sections that cover different topics: Section A focuses on report writing and internal correspondence, including questions about defining reports, their structure and qualities, types of reports, office orders, and office circulars. Section B is about recent trends in business communication, with questions pertaining to email, websites, social media, Google apps, Zoom, Webex, and Cisco Meet. Section C deals with types and drafting of business letters, including questions on writing enquiry, order, sales, complaint, and collection letters. Section D addresses writing formal emails and blog writing, with questions defining emails and blogs, guidelines

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    Question bank

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    This document outlines the question bank for a business communication semester end examination. It is divided into four sections that cover different topics: Section A focuses on report writing and internal correspondence, including questions about defining reports, their structure and qualities, types of reports, office orders, and office circulars. Section B is about recent trends in business communication, with questions pertaining to email, websites, social media, Google apps, Zoom, Webex, and Cisco Meet. Section C deals with types and drafting of business letters, including questions on writing enquiry, order, sales, complaint, and collection letters. Section D addresses writing formal emails and blog writing, with questions defining emails and blogs, guidelines

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Flag for inappropriate content
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    46 views3 pages

    Question Bank

    Uploaded by

    Samruddhi Shinde
    This document outlines the question bank for a business communication semester end examination. It is divided into four sections that cover different topics: Section A focuses on report writing and internal correspondence, including questions about defining reports, their structure and qualities, types of reports, office orders, and office circulars. Section B is about recent trends in business communication, with questions pertaining to email, websites, social media, Google apps, Zoom, Webex, and Cisco Meet. Section C deals with types and drafting of business letters, including questions on writing enquiry, order, sales, complaint, and collection letters. Section D addresses writing formal emails and blog writing, with questions defining emails and blogs, guidelines

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    of 3

    BUSINESS COMMUNICATION

    SEM IV
    QUESTION BANK
    SEMESTER END EXAMINATION

    A. REPORT WRITING AND INTERNAL CORRESPONDENCE:


    a. 15 Marks Questions:
    1. Define Report. Explain the structure of report.
    2. Define Report. Explain the essential qualities of Business Report.
    3. Define Report. Explain the significance of report.
    4. Define Report. Explain the types of report.
    5. What is office order? What are the necessities while drafting office order?
    6. What is Office Circular? What are the requisites while drafting office circular?
    b. 7/8 Marks Questions:
    1. State the goals and guidelines of Negative Reporting.
    2. Explain the guidelines of Persuasive Report.
    3. State the structure of Formal Report.
    4. State the guidelines for drafting Project Report.
    5. State the guidelines for drafting Press Report.
    c. 5 Marks Questions:
    1. Characteristics of Press Release
    2. Drafting a Memo
    3. Occasions of Office Orders
    4. Uses of Office Circular
    5. Necessities of good Press Release

    B. RECENT TRENDS IN BUSINESS COMMUNICATION:


    a. 15 Marks Questions:
    1. What do you mean by an E-mail? State its advantages and disadvantages?
    2. What is a Website? State its advantages and disadvantages?
    3. What is Social Media Network? State its advantages and disadvantages?
    b. 7/8 Marks Questions:
    1. State the advantages and disadvantages of Google Doc.
    2. State the advantages and disadvantages of Google Form.
    3. State the advantages and disadvantages of Google Sheet.
    4. State the advantages and disadvantages of Google Slide.
    5. State the advantages and disadvantages of Google Form.
    6. State the advantages and disadvantages of Google Classroom.
    7. State the advantages and disadvantages of Zoom App.
    8. State the advantages and disadvantages of Google Meet App.
    9. State the advantages and disadvantages of Cisco Webex App.
    c. 5 Marks Questions:
    1. Facebook
    2. Twitter
    3. LinkedIn
    4. YouTube
    5. WhatsApp

    C. TYPES AND DRAFTING OF BUSINESS LETTERS:


    a. 15 Marks Questions:
    1. What is Enquiry Letter? Explain the essential Guidelines of writing an Enquiry Letter?
    2. What is Order Letter? Explain the essential Guidelines of writing an Order Letter?
    3. What is Sales Letter? Explain the essential Guidelines of writing a Sales Letter?
    4. What is Complaint Letter? Explain the essential Guidelines of writing a Complaint Letter?
    5. What is Collection Letter? Explain the essential Guidelines of writing a Collection Letter?
    b. 7/8 Marks Questions:
    1. Write a sales letter about the new range of Shirts.
    2. Draft an enquiry letter to Hindustan Machine Tools Ltd., Mumbai 20 on behalf of Desai Watch
    Company, Shaniwar Peth, Pune for purchasing watches.
    3. You have received an enquiry as to the financial standing to M/s. Parakh Traders, Pune from
    Swapnil Traders, Kolhpur. Write a favourable reply to the above status of enquiry.
    4. Write a complaint letter on behalf of Parekh and Sons, Pune to the Manager, Aishvarya Trading
    Co. Kolhapur, regarding delay in despatching of goods.
    5. Write a collection letter to a customer who has not given response to your previous two reminders.
    6. Write a circular letter announcing the opening of a branch in a city.
    c. 5 Marks Questions:
    1. Types of Enquiry Letter
    2. Order Form
    3. Need of Credit and Status Enquiries
    4. Trade and Bank References
    5. Complaint Adjustment Policy
    6. Collection Series Letters
    7. Occasions of Circular Letters

    D. WRITING FORMAL MAILS AND BLOG WRITING:


    a. 15 Marks Questions:
    1. What is E-mail? Explain the essential elements of Email?
    2. What do you mean by a Blog? Explain the guidelines for writing a Blog?
    b. 7/8 Marks Questions:
    1. State the guidelines for sending E-mails.
    2. Explain format of Email?
    3. State the various types of Blog.
    4. State advantages and disadvantages of Blog.
    c. 5 Marks Questions:
    1. E-mail
    2. CC Vs. BCC
    3. Features of Blog
    4. Elements of Blog

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