WALEED
BARDOU
PROFILE
Motivational leader and
organizational problem-solver with
advanced supervisory, team building
and customer service skills. Experience
stepping into roles and quickly making
positive changes to drive company
success. Focused on using training,
monitoring and morale-building
techniques to maximize employee
engagement and performance.
Accomplished Sales Manager offering
high performance leading
development and implementation of
superior sales strategy. Proven track
record of identifying and creating
profitable business opportunities,
qualifying authentic prospects and
cultivating strong partnerships.
Demonstrated expertise in team
leadership and development.
CONTACT
• PHONE:
+962 (0)775 188 222
• NATIONALITY:
Lebanese
• EMAIL:
bardourts@gmail.com
Senior IT Sales - Software Solutions
EDUCATION
Applied Science University
1998 – 2001 Jordan-Amman
Computer Science
Institute of Management Technology and Students
2005 – Kuwait
Project Management Professional
Institute of Management Technology and Students
2010 - Kuwait
Information Technology Infrastructure Library (ITIL)
WORK EXPERIENCE
Micro Focus - Regional Manager
(Jordan, Lebanon, Kuwait, Bahrain, Oman, Iraq, Yamen)
2019 – Present
• Managed staff to optimize brand expansion initiative
productivity.
• Cultivated and maintained solid partner relationships to drive
mutually beneficial collaboration and bottom-line profits.
• Analyzed regional market trends to discover new growth
opportunities.
• Executed day-to-day operational activities for regional
business bringing in $M in yearly revenue.
• Mentored and guided general managers on proper processes
and methodologies.
• Expanded business, developed revenue, and managed
market gains.
• Spearheaded full-cycle brand expansion initiatives across
sales, marketing, advertising campaign, and P&L
commitments.
• Optimized profit opportunities by recruiting top foreign
distribution talent and managing branding initiatives to exceed
plan targets.
• Successfully developed market expansion business case for
senior leadership on multi-national coordination processes,
including sales and marketing, staffing, logistics and product
R&D investments.

SKILLS
• Team Management
• Maintenance & Repair
• Supervision & Leadership
• Good Work Ethic
• Relationship Building
• Customer Service
• People Skills
• Basic Math
• Planning & Organizing
• Critical Thinking
• Problem Resolution
• Conflict Resolution
• Fluent in Spanish
• Active Listening
• Microsoft Office
• Computer Skills
• Reliable & Trustworthy
• Friendly, Positive Attitude
• Sales and Marketing
Strategies
• Employee Development
• Revenue Forecasting
• Team Building
• Performance Tracking and
Evaluation
• Documentation and
Reporting
• Goal Setting
• Managing Operations and
Efficiency
• Team Leadership
• Strategic Development
• Strategic Planning
• Project Management
• New Business Development
• Multi-Million Dollar P&L
Management
LANGUAGES
• Arabic (Fluent)
• English (Fluent)
Computer Associate - Territory Manager
(Kuwait, Qatar)
2010 – 2018
• Developed relationships with prospects to expand sales
territory.
• Managed customer accounts to attain sales goals and
distribution targets.
• Assessed client needs and suggested product solutions.
• Liaised with sales manager to develop market analysis,
strategy and promotional pricing.
• Consulted with customers to gain feedback and address
product or service concerns.
• Developed solid connections with customers to promote
products.
• Expanded business, developed revenue and managed market
gains.
• Leveraged direct and organic strategies to penetrate new
business and grow accounts.
• Implemented sales techniques to grow territory.
• Collaborated with sales administrator to maintain regional
budgets.
• Conducted cold calls to offer services to potential customers.
• Analyzed potential to develop sales opportunities and call
plan.
• Discovered sales opportunities by showcasing products and
services to interested clients.
• Managed expenses and time to maximize productivity.
• Expedited resolutions to correct customer problems and
complaints.
• Presented products and services to prospective customers.
• Penetrated new markets by investigating competitor products,
services and trends.
• Liaised with clients and product development team to
recommend product improvements.
Alalamiah Technology Group - Project Manager
(Kuwait)
2005– 2009
• Created project plans with established timelines for integral
phases, assigned to appropriate teams, managed workflow
and achieved RFP submissions and completion deadlines on or
before schedule.
Alalamiah Technology Group – Software Developer
(Kuwait)
2001– 2005
• Collaborated with internal technology teams and third-party
partners to define, design and deliver on user stories and
customer demand.