Professional Documents
Culture Documents
Chapter 7
Chapter 7
• 7.10 One who attempts to mobilize a complete and fully equipped army so as to go
after advantages and gains will be late in seizing them.
• 7.11 One who sends a lightly equipped army to go after advantages and gains is
likely to suffer severe losses of stores and supplies (at the base camp).
Business Application
Turn Disadvantage into Advantage -
Federal Express
• Competition began encroaching on FedEx’s
“overnight turf”.
• Tracking program
• “The information about the package is as
valuable as the package itself”.
unit)
Price and cost (thous. of $/
unit)
Price and cost (thous. of $/
10 MC ATC 10
9 9
MC1
8 Collusion achieves
Economic monopoly
Profit outcome
6 6
MR
0 1 2 3 4 5 0 1 2 3 4 5 6 7
Quantity (thous. of Quantity (thous. of
switchgears/week) switchgears/week)
One Firm Cheats on a
Collusive Agreement
Previous example:
– Each firm produced 2,000 units and earned $2 million in
economic profit.
Price &
cost
6.0
Economic Complier’s Cheat’s D
loss Economic
output output
profit
0 1 2 3 4 5 0 1 2 3 4 5 0 1 2 3 4 5 6 7
Quantity Quantity (thousands Quantity (thousands
(thousands of of
of switchgears/week) switchgears/week)
switchgears/week)
Organization of the Petroleum Exporting Countries
Communications And Signals In
Combat
• 7.41 According to the Book on Military
Administration, “In battles, as verbal
communication cannot be heard clearly,
cymbals and drums are used as commands.
• 7.42 As visual communication and eye
contact are hampered, banners and flags are
used as signals.
Communications And Signals In
Combat
• 7.43 Now the purpose of using cymbals, drums, flags and
banners is to draw the attention of the troops and focus
them for combat under the direction of the commander.
• 7.49 These different means of communication (cymbals,
drums, flags and banners) are designed to influence the
senses and judgement of the enemy.
• 7.50 Thus, they (the lighted torches and beating drums at
night and the innumerable flags and banners during the
day) serve to destroy the morale of the army (of the
enemy).
• 7.51 With regard to the generals of the enemy, they (the
lighted torches and beating drums at night and the
innumerable flags and banners during the day) serve to rob
them of their decisiveness.
Business Application
Communication in Business
• Individuals spend nearly 70% of their waking
hours communicating (writing, reading,
speaking, listening).
• Social Intranet software, webinar, instant
messaging, internal videos and blogs,
discussion forums.
Principles Of Control In Combat
MORALE FACTOR
• 7.52 At the beginning of a military campaign, the spirits of
the forces are high.
• 7.53 As the campaign progresses, the spirits of the forces
become sluggish and lethargy creeps in.
• 7.54 Towards the tail-end of the campaign, thoughts of
returning home (base camp) will set in.
• 7.55 Therefore the person adept in warfare avoids
engaging the forces of the enemy when their spirits are
high.
• 7.56 He only attacks them when their spirits are sluggish
and the soldiers homesick.
• 7.57 This is control of the morale factor.
Principles Of Control In Combat
PSYCHOLOGICAL FACTOR
• 7.58 Use orderliness and stability to confront
chaos and disorder.
• 7.59 Use calmness and steadfastness to deal
with noisiness and clamour.
• 7.60 This is control of the psychological
factor.
Principles Of Control In Combat
PHYSICAL FACTOR
• 7.61 Use proximity (of troops) to the battlefield
to counter enemies that come from afar.
• 7.62 Use well-rested troops to counter tired and
exhausted enemies.
• 7.63 Use well-fed and nourished troops against
enemies who are short of food and rations.
• 7.64 This is control of the physical factor.
Principles Of Control In Combat
CHANGE FACTOR
• 7.65 Never engage an approaching enemy
who displays orderly flags and banners.
• 7.66 Never attack an advancing enemy who
shows an impressive and well-organized
formation.
• 7.67 This is control of the change factor.
Business Application
Principle Of Control In Business
1. Morale
Company culture, leadership
2. Psychological
Job commitment, engagement, satisfaction
3. Physical factor
Building, infrastructure, facilities
4. Change (and uncertainty)
Crisis control
Illustrations On The Art Of Military
Manoeuvres
• 7.69 Do not advance against an enemy who is encamped on high
grounds.
• 7.70 Do not engage an enemy who is assaulting downwards from
high ridges.
• 7.71 Do not pursue an enemy who pretends to retreat in
desperation.
• 7.72 Do not attack the agile and highly motivated elite force of
the enemy.
• 7.73 Do not fall for bait offered by the enemy.
• 7.74 Do not intercept an enemy who is returning to his home
country.
• 7.75 In surrounding an enemy, always leave him an escape route.
• 7.76 Do not pursue a desperate enemy too relentlessly.
THE GENERAL WHO WINS IS THE ONE WHO KNOWS
WHEN TO ENGAGE IN BATTLES, AND WHEN NOT TO
DO SO.
THANK YOU