Professional Documents
Culture Documents
1 - Gned 05
1 - Gned 05
PURPOSIVE COMMUNICATION
FEEDBACK
CONTEXT setting in which communication occurs
Physical Context
where communication takes place
Social Context
relationship among the participants
PARTICIPANTS the people communicating
MESSAGES
encoded or decoded information
CHANNEL
route travelled by the message, means of
transportation
2 basic channels:
sound (verbal symbols)
light (non-verbal cues)
NOISE
anything that interferes with
communication
External
sights, sounds and other stimuli in the
environment
Internal thoughts and feelings
Semantic
unintended meanings
FEEDBACK
responses to messages
LEVELS OF COMMUNICATION
Verbal
involves words
Non-verbal
includes body language (gestures,
facial expressions, eye contact,
posture)
LEVELS OF COMMUNICATION
Intrapersonal
cognitive/ personal
communication, “self-talk”
Interpersonal
between two or more people
Public
sending message to an audience
FUNCTIONS OF COMMUNICATION
1. to meet needs
2. to enhance or maintain our sense of self
3. to fulfill social obligations
4. to develop relationships
5. to exchange information
6. to influence others
PRINCIPLES OF COMMUNICATION
1. Communication is purposive.
2. Communication is continuous.
3. Communication messages vary in conscious encoding.
4. Communication is relational.
5. Communication has ethical implications.
6. Communication is learned.
Communication Ethics
4. Communication is relational.
5. Communication has ethical implications.
6. Communication is learned.