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Full Name QID Assign CTT HSBA CTT

1-50746544435
1-50724757965
1-50698966385
1-50728668935
1-50727382753
1-50753099138
1-50552520098
1-50461887725
1-50762584024
1-50683140095
1-50677894415
1-50690977725
Muhammad Aliff Aiman Bin Shuib Q106610
1-50759171065
1-50760099971

1-50768388765
1-50759217115
1-50759073135
1-50761797405
1-50770198989
1-50768838914

Amirah Iwana Izzati Binti Abd. Yazid Q106609


1-50740859448
1-50751285481
1-50752373895
1-50746764691
1-50754914263
1-50668485491
1-50747191957
1-50749388879
1-50753672310
1-50759067245
1-50760498005
1-50761109224
1-50757767189
1-50737853225
Tarani A/P Muruges Q106659
1-50711444245

1-50705053226 1-50671271845
1-50753914652 1-50699890785
1-50757019327 1-50739468435
1-50757251336
1-50760804760
1-50730921022
1-50714890772
1-50755012748
1-50760518034
1-50709836511
Siti Nur Hanisah Binti Ali Q106612
Siti Nur Hanisah Binti Ali Q106612

Sathya Vani D/O Alagu Q106658

Siti Hajar Binti Ahmad Sabri Q106611


Halimatul Sadiah Binti Abd Ghafar Q106657

Green CTT Closed


White CTT Open
Reschedule CTT Return Next Call Rescheduled Reset Password (SPANMS)

1-50753099138
1-50757019327
1-50761797405
1-50759073135
1-50770198989
1-50768388765
1-50760518034
1-50752373895

1-50668485491

1-50738623612
Reset Hpptv (SPANMS) On Sites Ungated 2nd Level CTT Handling
1-50683140095 1-50759171065
1-50760099971
SR24 SRG24 HSBA 48HRs MSQOS Evaluator Remark
No Full name QID CTT Carry Forward
1

Muhammad Farhan Bin Mohmad Ali Q106720

Erwan Bin Ismail Q001181

Mohamad Syaznawie Bin Syahrul Azwan Q106764

Amsyar Naim Bin Saibon Q106584


Amsyar Naim Bin Saibon Q106584

Muhamad Aizul Ashriq Bin Abu Yamin Q106719

Muhammad Idham Bin Azizan Q106732

Muhammad Izzat Bin Yuhaidi Q106751


8

Muhammad Ariff Bin Zahari Q104913

Muhammad Sadiq Bin Sabri Q104912

Suffian Bin Sarip (Rg) Q103828

Saktivell A/L Logathasan Q106748


Saktivell A/L Logathasan Q106748

Muhammad Taufiq Bin Roslan Q106807

Syafinaz Aina Binti Nazrul Alam Q106581


Muhammad Amiruddin Bin Mat Aziz Q106731
Resolved Assigned CTT Assigned CTT (TM) Resolved Resolved (TM) CTT VDSL

1-50759171065
1-50760099971
1-50760518034 1-50755012748
1-50730921022 / 1-50768388765
1-50714890772

1-50759217115
1-50759073135
1-50761797405
1-50770198989
1-50709836511
1-50746544435 /
1-50724757965 /

1-50668485491
1-50747191957
1-50749388879 /
1-50753672310 /
1-50759067245 /
1-50760498005 /
1-50761109224 /
1-50768838914 /
1-50705053226 /
1-50753914652 /
1-50757019327
1-50757251336
1-50760804760

1-50740859448 /
1-50751285481 /
1-50752373895
1-50746764691 /
1-50754914263 /

1-50757767189
1-50727382753
1-50753099138
1-50552520098
1-50461887725
1-50762584024
Resolved CTT HSBA Resolved CTT Appointment Date Resolved CTT Appointment

1-50683140095 /
1-50677894415 /
1-50690977725
1-50671271845 /

1-50699890785 /
1-50739468435
1-50698966385
1-50728668935
1-50737853225
1-50711444245
1-50727382753

1-50461887725
1-50762584024
Reschedule Reschedule Remark

1-50738623612
1-50768388765 Cust RA 2/4 2pm
1-50760518034 Cust RA 2/4 4pm

1-50761797405 Cust RA 2/4 2pm


1-50759073135 Cust RA 3/4 12pm
1-50770198989 Cust RA 4/4 12:30pm
1-50668485491 Cust RA 2/4 5pm
1-50757019327 Cust RA 2/4 2pm

1-50752373895 cust ra 2/4 pkl 10.30pm


1-50753099138 RA for close
Summary
Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 2
Resolved: 0
CTT HSBA: 3
Resolved: 2
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 2

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned:
Resolved:
CTT HSBA:
Resolved:
CTT Appointment:
Resolved CTT Appointment:
Rescheduled:
Pending CTT:

Assigned: 5
Resolved: 1
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 4

Assigned: 5
Resolved: 0
CTT HSBA: 2
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 5

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0
Assigned: 2
Resolved: 2
CTT HSBA: 2
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 7
Resolved: 5
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 2
Assigned: 6
Resolved: 3
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 3

Assigned: 6
Resolved: 4
CTT HSBA: 2
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 2
Assigned: 5
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 3
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 5
Full Name QID Assign CTT HSBA CTT
1-50738623612
1-50730779555 1-50730779555
1-50777694572
1-50781707681
1-50787507851
1-50703814175 1-50703814175
1-50772395035
1-50782732934
1-50786047165

1-50773977168
1-50774174135
Muhammad Aliff Aiman Bin Shuib Q106610
1-50786047145
1-50785653612
1-50709836511
1-50731061915 1-50731061915
1-50757019327

Amirah Iwana Izzati Binti Abd. Yazid Q106609


1-50715041895
1-50739468765
1-50776173213
1-50777023941
1-50779839301
1-50781213585
1-50757767189
1-50752373895
1-50775154568
1-50777212258
1-50777089511
1-50781892938
1-50786456810
1-50782472079
Tarani A/P Muruges Q106659 1-50791788698
1-50747191957
1-50668485491
1-50776893925
1-50777874454
1-50699686682
1-50755012748
1-50705348616
1-50760518034
1-50768388765
1-50791132099
1-50761797405
1-50778350816
1-50782436643

Siti Nur Hanisah Binti Ali Q106612


Siti Nur Hanisah Binti Ali Q106612

Sathya Vani D/O Alagu Q106658

Siti Hajar Binti Ahmad Sabri Q106611


Siti Hajar Binti Ahmad Sabri Q106611

Halimatul Sadiah Binti Abd Ghafar Q106657

Green CTT Closed


White CTT Open
Reschedule CTT Return Next Call Rescheduled Reset Password (SPANMS)

1-50772395035

1-50761797405
1-50782436643
1-50777212258
1-50777023941

1-50775154568
1-50777212258

1-50781892938

1-50782472079

1-50705348616
1-50760518034

1-50791132099
1-50761797405

1-50782436643
Reset Hpptv (SPANMS) On Sites Ungated 2nd Level CTT Handling
SR24 SRG24 HSBA 48HRs MSQOS Evaluator Remark
No Full name QID CTT Carry Forward
1

Muhammad Farhan Bin Mohmad Ali Q106720

Erwan Bin Ismail Q001181

Mohamad Syaznawie Bin Syahrul Azwan Q106764

Amsyar Naim Bin Saibon Q106584


Amsyar Naim Bin Saibon Q106584

Muhamad Aizul Ashriq Bin Abu Yamin Q106719

Muhammad Idham Bin Azizan Q106732

Muhammad Izzat Bin Yuhaidi Q106751

8
Muhammad Ariff Bin Zahari Q104913

Muhammad Sadiq Bin Sabri Q104912

Suffian Bin Sarip (Rg) Q103828

Saktivell A/L Logathasan Q106748


Saktivell A/L Logathasan Q106748

Muhammad Taufiq Bin Roslan Q106807

Syafinaz Aina Binti Nazrul Alam Q106581


Muhammad Amiruddin Bin Mat Aziz Q106731
Resolved Assigned CTT Assigned CTT (TM) Resolved Resolved (TM) CTT VDSL

1-50776173213
1-50777023941
1-50779839301 /
1-50781213585 /

1-50738623612 /

1-50777694572 /
1-50781707681 /
1-50787507851 /
1-50709836511 /
1-50699686682 /
1-50755012748 /
1-50705348616
1-50760518034
1-50768388765
1-50791132099

1-50772395035 /
1-50782732934
1-50786047165
1-50668485491
1-50747191957 /
1-50776893925 /
1-50777874454 /
1-50761797405
1-50778350816 /
1-50782436643

1-50757019327

1-50757767189 /
1-50752373895 /
1-50775154568
1-50777212258
1-50777089511 /
1-50781892938
1-50786456810 /
1-50782472079
1-50791788698 /

1-50773977168 /
1-50774174135
1-50786047145 /
1-50785653612
Resolved CTT HSBA Resolved CTT Appointment Date Resolved CTT Appointment
1-50715041895 /
1-50739468765 /
/

1-50730779555 /
1-50703814175 /
1-50731061915 /
Reschedule Reschedule Remark

1-50777023941 Cust ra 4/4 pkl 11am


1-50705348616 Cust ra 4/4 pkl 11am
1-50760518034 Cust ra 4/4 pkl 12pm

1-50791132099 Cust ra 4/4 pkl 10am


1-50761797405 Cust ra 4/4 pkl 11am

1-50782436643 Cust 3/4 pkl 11am

1-50775154568 Cust ra 3/4 pkl 10am


1-50777212258 Cust RA 5/4 11AM

1-50781892938 cust ra 3/4 pkl 9am

1-50782472079 cust ra 3/4 pkl 9am


Summary
Assigned: 4
Resolved: 3
CTT HSBA: 2
Resolved: 2
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 1
Pending CTT: 1

Assigned: 3
Resolved: 3
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 7
Resolved: 3
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 3
Pending CTT: 4

Assigned: 5
Resolved: 0
CTT HSBA: 2
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 5

Assigned: 3
Resolved: 1
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 2

Assigned: 2
Resolved: 2
CTT HSBA: 2
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 4
Resolved: 3
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 1
Assigned: 4
Resolved: 1
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 2
Pending CTT: 3

Assigned: 9
Resolved: 5
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 4
Pending CTT: 4

Assigned: 4
Resolved: 2
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 2
Full Name QID Assign CTT HSBA CTT

Muhammad Aliff Aiman Bin Shuib Q106610

1-50700820045
1-50758746405
1-50774174135
1-50762584024
1-50782436643
1-50775154568

Amirah Iwana Izzati Binti Abd. Yazid Q106609


Tarani A/P Muruges Q106659

1-50781892938 1-50756630995
1-50782472079 1-50762267055
1-50805332390_V 1-50709413485
1-50802406738 1-50762084595
1-50806253271
1-50806379915
1-50795576128
1-50808202225
1-50794679382
1-50797872274
Siti Nur Hanisah Binti Ali Q106612
Siti Nur Hanisah Binti Ali Q106612 1-50759217115
1-50759073135
1-50796301827
1-50799416393
1-50798343057
1-50800950485
1-50802885021
1-50799292235
1-50800580545

Sathya Vani D/O Alagu Q106658

Siti Hajar Binti Ahmad Sabri Q106611


Siti Hajar Binti Ahmad Sabri Q106611

Halimatul Sadiah Binti Abd Ghafar Q106657

Green CTT Closed


White CTT Open
Reschedule CTT Return Next Call Rescheduled Reset Password (SPANMS)

1-50759073135
1-50759217115
1-50781892938
1-50782472079
1-50796301827
1-50799416393
Reset Hpptv (SPANMS) On Sites Ungated 2nd Level CTT Handling
1-50797872274
SR24 SRG24 HSBA 48HRs MSQOS Evaluator Remark
No Full name QID CTT Carry Forward
1

Muhammad Farhan Bin Mohmad Ali Q106720

Erwan Bin Ismail Q001181

Mohamad Syaznawie Bin Syahrul Azwan Q106764

Amsyar Naim Bin Saibon Q106584


Amsyar Naim Bin Saibon Q106584

Muhamad Aizul Ashriq Bin Abu Yamin Q106719

Muhammad Idham Bin Azizan Q106732

Muhammad Izzat Bin Yuhaidi Q106751

8
Muhammad Ariff Bin Zahari Q104913

Muhammad Sadiq Bin Sabri Q104912

Suffian Bin Sarip (Rg) Q103828

Saktivell A/L Logathasan Q106748


Saktivell A/L Logathasan Q106748

Muhammad Taufiq Bin Roslan Q106807

Syafinaz Aina Binti Nazrul Alam Q106581


Muhammad Amiruddin Bin Mat Aziz Q106731
Resolved Assigned CTT Assigned CTT (TM) Resolved Resolved (TM) CTT VDSL
1-50781892938
1-50782472079
1-50802406738 / 1-50805332390
1-50806253271 /
1-50806379915
1-50795576128 /
1-50808202225
1-50782436643
1-50759073135
1-50759217115
1-50796301827
1-50799416393
1-50798343057 /
1-50800950485 /
1-50802885021

1-50775154568
1-50794679382
1-50797872274

1-50774174135
1-50762584024 /
1-50799292235
1-50800580545 /
1-50700820045
Resolved CTT HSBA Resolved CTT Appointment Date Resolved CTT Appointment

/ 1-50756630995 /
1-50709413485 /

1-50762084595 /

1-50762267055 /
1-50758746405
Reschedule Reschedule Remark
1-50781892938 Cust Ra
1-50782472079 Cust Ra
1-50759073135 Cust ra 4/4 pkl 2pm
1-50759217115 Cust ra 4/4 pkl 3pm
1-50796301827 Cust RA
1-50799416393 Cust RA
Summary
Assigned: 7
Resolved: 3
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 2
Pending CTT: 4

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 8
Resolved: 2
CTT HSBA: 2
Resolved: 2
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 4
Pending CTT: 6

Assigned: 3
Resolved: 0
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 3

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 4
Resolved: 2
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 2

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0

Assigned: 0
Resolved: 0
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 0
Assigned: 4
Resolved: 1
CTT HSBA: 1
Resolved: 1
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 2
Pending CTT: 3

Assigned: 9
Resolved: 5
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 4
Pending CTT: 4

Assigned: 4
Resolved: 2
CTT HSBA: 0
Resolved: 0
CTT Appointment: 0
Resolved CTT Appointment: 0
Rescheduled: 0
Pending CTT: 2
Bil NAME ID 1-Apr-22 2-Apr-22 3-Apr-22
1 Muhammad Farhan Bin Mohmad Ali Q106720 - 7:26:17 8:20:36
2 Erwan Bin Ismail Q001181 8:22:46 8:30:29 -
3 Muhammad Idham Bin Azizan Q106732 8:22:24 - 8:59:16
4 Mohamad Syaznawie Bin Syahrul Azwan Q106764 - - -
5 Muhamad Aizul Ashriq Bin Abu Yamin Q106719 8:16:55 7:33:46 8:09:10
6 Muhammad Izzat Bin Yuhaidi Q106751 - 7:24:40 -
7 Amsyar Naim Bin Saibon Q106584 - - -
8 Muhammad Sadiq Bin Sabri Q104912 - - -
9 Muhammad Ariff Bin Zahari Q104913 7:31:01 - 8:18:41
10 Saktivell A/L Logathasan Q106748 8:22:30 8:25:22 -
11 Syafinaz Aina Binti Nazrul Alam Q106581 8:16:19 - -
12 Suffian Bin Sarip (Rg) Q103828 - - -
13 Muhammad Taufiq Bin Roslan Q106807 8:33:59 8:13:12 -
14 Mohd Shukery Bin Tahir Q106579 - - -
15 Muhammad Amiruddin Bin Mat Aziz Q106731 7:38:28 7:25:25 8:02:19
4-Apr-22 5-Apr-22 6-Apr-22 7-Apr-22 8-Apr-22 9-Apr-22 10-Apr-22 11-Apr-22 12-Apr-22
13-Apr-22 14-Apr-22 15-Apr-22 16-Apr-22 17-Apr-22 18-Apr-22 19-Apr-22 20-Apr-22 21-Apr-22
22-Apr-22 23-Apr-22 24-Apr-22 25-Apr-22 26-Apr-22 27-Apr-22 28-Apr-22 29-Apr-22 30-Apr-22

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