QC Manual

Author: NPSL-QM :01
NURICON PETROSERVICES (PTE.) LTD.

S.A.M.H. Page No: 1 of 15
QUALITY CONTROL Date: 20/06/2007

Rev No: 1
SYSTEM MANUAL
QUALITY CONTROL SYSTEM MANUAL
FOR
.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
TABLE OF CONTENTS
Section
1.0 AUTHORITY & RESPONSIBILITY
2.0 RECORDS RETENTION AND DATA CONTROL
3.0 SPECIFICATION CONTROL
4.0 PURCHASING CONTROL
5.0 NON-CONFORMANCE & CORRECTIVE ACTION
6.0 CALIBRATION OF MEASURING & TEST EQUIPMENT
7.0 AUTHORIZED INSPECTOR
8.0 REVISIONS & MANUAL CONTROL
9.0 QUALIFICATION OF PERSONNEL
10.0 FORMS
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
1.0 AUTHORITY & RESPONSIBILITY
1.1 Purpose
It is the purpose of this section to define the authority and responsibility of those
involved in Quality related activities. (See Organization Chart)
1.2 Scope
The scope shall include all persons performing Quality Control functions.
1.3 Authority
The Quality Control Supervisor shall have complete authority in all matters
pertaining to Quality. He shall control all persons performing Quality functions
and direct all Quality related activities. He shall report directly to the General
Manager.
1.4 Responsibility
It shall be the responsibility of the Supervisor to assure that all persons
performing Quality Control functions have sufficient and well defined
responsibility, authority and organization freedom to identify Quality Control
problems, initiate action which results in solutions and verify implementation of
solutions to those problems.
1.5 Effectiveness
The Supervisor shall also have the responsibility of defining and measuring the
overall effectiveness of the Quality Control Program. He shall make periodic
checks of the system in order to determine its degree of effectiveness and
suitability and report to management thereon.
1.6 Quality Control Examination

The authority and responsibility of person performing Quality Control functions,
such as final examination, shall be clearly established in order that the
individual assigned the responsibility of performing inspections, testing or
otherwise verifying that activity has been correctly performed is independent of
the individual directly responsible.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
2.0 RECORDS RETENTION AND DATA CONTROL
2.1 Purpose
The purpose of this section is to establish, maintain and control the system
used for the retention of records and data control to the requirement of
acceptable of the industry standards.
2.2 Scope
The scope shall include records pertaining to traceability of an document..
Traceability, when specified applies to any records, data and current document
pertaining to execution of the operation and ensuring availability at all times. All
records shall have description related to the document.
2.3 Method
All data and records collected throughout the job order process shall remain in
the job order file until 36 months after the job is completed. Then it shall be
placed in a permanent records storage area where it shall maintained
indefinitely.
2.4 Records
The maintained contents shall include, but not be limited to the following:
1. Customers Purchase Order

2. NPSL Work Order
3. Signed Inspection Examination Reports
4. Delivery Tickets and Invoices
5. Calibration Records
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
3.0 SPECIFICATION CONTROL
3.1 Purpose
It shall be the purpose of this section to define measures for the control of the
standard operating procedures
3.2 Scope
The scope shall apply to scope of work and standard operating procedures
including specification, examinations, instructions and procedures
3.3 Method
The method by which the creation and issuance of standard operating
procedures is subjected to control can be briefly stated by the following:
1. All methods, procedures, specification, field inspection reports and

related documents shall be reviewed and approved by a qualified person
other than the originator prior to release.
2. All documents which prescribe industry code requirements shall be

checked for conformance and initialled by a designated Manager prior to
release.
3. No documents may be released for distribution unless it has been

checked and initialled by at least one of the following persons:
A. Managing Director
B. General Manager
C. A designated alternate selected by either A or B above.
3.4 Single Number Tracking System

All internally generated documents shall be prefixed by a Particular File Number
which shall be applied as an identifier to all subsequent purchase orders,
procedures, specifications, etc., which pertain specifically to that job or project.
For example, when a number such as BP:01 is assigned to a job or project, that
number will appear as the identifying prefix on all documentation pertaining to
that job or project. This simplifies the task of tracking to the condition and the
disposition of the project that can be determined from the report.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
3.5 Job Order File

All documentation with the occasional exception shall be maintained in the job
order file. This shall include all pertinent documentation whether it originates
from outside sources or is generated internally.
Job orders are kept in the job order file (arranged numerically) for a period of six
months past the completion date. Following removal from the file, job orders
are placed in the permanent records storage section to be retained indefinitely.
3.6 Revisions
Revisions or changes to internally generated documents shall be the
responsibility of the Quality Supervisor. He shall see to the retrieval and
substitution of all documents for which revisions or changes have been made.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
4.0 PURCHASING CONTROL
4.1 Purpose
The purpose of this section is to define control of purchased materials.
4.2 Scope
The scope of this section shall refer only to those items or materials which, by
their use, can affect the quality of an end product or services being provided
furnished in accordance with acceptable industry code or practice
4.3 Method
Measures shall be established to assure that all purchased materials and
products conform to the requirements of purchase order. The Purchase Order
shall clearly describe what is being orders and shall include data such as type,
class grade, specification, drawings, inspection instructions etc
4.4 Purchase Order Form
The purchase order form shall be prepared by a designee from the
requisitioner. Each requirement shall be fully described and documented on the
purchase order form. All purchase orders and change orders to purchase
orders, shall be reviewed by the appropriate Manager in order to assure
inclusion of actual requirements as well as any special quality requirements
defined by the customer's specification.
4.5 Receiving Inspection
Material shall be inspected upon receipt. It shall be the function of this
inspection, under the direction of the Quality Supervisor, to determine that the
product of materials conform in all ways to the purchase order. This inspection
shall include a visual check of condition, quality and dimensional characteristics
as well as material identification markings in accordance with the signed and
dated material test report.
4.6 Acceptable Materials

Materials found to be acceptable to the requirements of the purchase order
shall be accepted, signed for on the suppliers delivery ticket and forwarded to
the relevant personnel handling this requirement. A copy of the delivery ticket
indicating acceptable inspection status shall be routed to the sales order file
together with the material test reports and such other data as may be included.
4.7 Nonconforming Materials
Materials determined to be nonconforming at receiving inspection shall be
handled in accordance with Section V. A notation indicating reason for
rejections shall be made on the supplier's delivery ticket. All rejected materials
shall be brought to the attention of the appropriate supervisor.
4.8 Material Certification
Material test reports traceable to the material by means of material identification
(heat, slab or lot numbers) markings shall be a requirement of all purchase
orders.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
5.0 NON-CONFORMANCE & CORRECTIVE ACTION
5.1 Purpose
The purpose of this section is to define non-conformance and corrective action.
5.2 Scope
Scope shall include incidence of nonconformity and corrective action occurring
in the process of field inspection services. A non-conformity is any condition
which does not comply with the standard operating procedures, specifications,
purchase order or this manual.
5.3 Method
The General Manager, Field Supervisor and Quality Supervisor shall be
apprised of all incidences of nonconformity which could affect the form, fit,
function or safety of the items. They shall prepare a nonconforming incident
report describing the particulars of the incident with adequate detail including
causative factors.
5.4 Corrective Action

After analyzing and documenting the incidence of nonconformity, the
appropriate supervisor shall confer with the relevant personnel and together
they shall formulate a statement of corrective action for the purpose of
preventing recurrence of the nonconformity.
5.5 Nonconforming Incident Report

The nonconforming incident report complete with statement of corrective action
shall be signed by the supervisor. It shall then be filed in the job order file and
distributed to the relevant inspector or personnel
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
6.0 CALIBRATION OF MEASURING & TEST EQUIPMENT
6.1 Purpose
It is the purpose of this section to define the calibration of measuring and test
equipment.
6.2 Scope
The scope of this section shall include all instrumentation utilized in the
measurement and testing utilized in the field inspection work
6.3 Method
The Quality Supervisor shall prepare a calibration requirement log. He shall list
upon the log all articles of instrumentation to be used in the measurement and
testing of field inspection for that particular sales order. In cases where a
required article of instrumentation is not available the Supervisor shall purchase
the needed article. Purchased article shall be required to be supplied with
certifications traceable to National Standards, where such standards exist.
6.4 Calibration Requirement Log

The calibration requirement log, when completed, will reflect the type, model
number, manufacturer and serial number of each article of measuring of test
equipment. In addition, it will indicate date calibrated, calibration frequency and
reference standard required.
6.5 Calibration Certificates

Calibration certificates shall be attached to the back of the calibration
requirement log so that all may be readily available for verification by the field
inspectors Calibration certificates shall indicate traceability to National
Standards. The calibration requirement log together with attached calibration
certificates shall be maintained in the job order file.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
7.0 AUTHORIZED INSPECTOR
7.1 Purpose
The purpose of this section is to define the means by which inspection activities
are scheduled and coordinated.
7.2 Scope
The scope shall include all quality related activities pertaining to inspections for
the execution of jobs under the work scope of NPSL
7.3 Method
The Manager of the shall have the responsibility for scheduling, coordinating
and assisting the authorized inspector in his efforts to verify and inspect
materials, processes and documentation.
7.4 Job Execution

All NPSL personnel shall work under the guidelines of standard operating
procedures laid out and it is the responsibility of the supervisor to NPSL to
ensure best practices are being adhered to as laid in the operating procedures
7.6 Quality Control Manual

A current copy of the Quality Control Manual shall be available to the Field
Inspectors. This manual shall be maintained by the Quality Supervisor .
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
8.0 REVISIONS & MANUAL CONTROL
8.1 Purpose
The purpose of this section is to explain how NPSL maintains control of the
original distribution and subsequent revisions that may be necessary.
8.2 Method
Manuals will be assigned numbers and date of issue
8.3 Revisions
Any changes or revisions necessary to keep this manual current will require the
formal approval of management and of our authorized supervisor. Revisions
shall be submitted through the Supervisor and discussed with him after
approval by the Management.
8.4 Responsibilities
The appropriate supervisor shall be responsible for the distribution of the
Manual and for revisions thereto and for maintaining a record of the distribution
made.
8.5 Manual Classification

Controlled Manuals shall be maintained up-to-date at the time of issue, and
kept up-to-date with the latest revisions. Non-Controlled Manuals are those
which are up-to-date at the time of issue for survey by potential customer. The
non-controlled manuals are not up-to-date with the latest revisions and will not
have a control number recorded on the cover page.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
9.0 QUALIFICATION OF PERSONNEL
9.1 Scope. This section set forth the minimum requirements for qualification of
personnel performing their respective jobs
9.2 Method .
Written Procedure. Each relevant project group company requiring

personnel for their relevant job description accordingly should have a written
procedure for training and qualifying personnel.
a. A person should be appointed how shall:
1. Establish operator training and experience requirements for each

level within the company.
2. Administer the personnel training program.
3. Establish and administer both practical and written examinations.
4. Verify that relevant personnel are qualifies for their respective job
duties.
b. At the option of the company, an outside agency may be engaged to

provide this service.
9.3 Training Program. Each employee should complete sufficient organized

training and practice to become knowledgeable and competent in the area of
qualification being considered, including.
a. The principal of each job description.
b. The procedure for each job description.
c. The related portions of the appropriate appropriate standards –latest

editions (presently API , NACE, etc).
e. The calibration, operation and maintenance of the appropriate

equipment.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
9.4 Written Examination. A written examination should be administered
covering the area of qualification being considered, including:
a. The principles of each job description
b. The procedure for each job description.
c. The relevant portions of the appropriate specifications
d. The calibration, operation and maintenance of the appropriate inspection

equipment.
9.5 Operating Examination. A hands-on examination should be administered

for the area of qualification being considered to include the appropriate:
a. Equipment set-up and operating procedures.
b. Field techniques.
c. Report and work order preparation.
d. Achievement of a passing grade on the above written examination.
e. Achievement of a passing grade on the above operating examination

Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
9.7 Records. A document verifying that a person competent and capable of

operating the unit should be issued to the individual. The type of training
acquired, the number of hours of training, and the operator’s experience and
employment date should be available at the job site at all time and available
to the owner or his representative upon request.
9.7.1 Verification Document. A copy of the verifying document and the

above information should be available at the company’s corporate
and /or region office. The verification shall be signed by the
corporate administrator in charge of the qualification and training
program.
Author: NPSL-QM :01

Rev No: 1
SYSTEM MANUAL
10.0 FORMS
10.1 Purpose
The purpose of this section is to list and provide examples of forms.
10.2 Scope
The scope shall include those forms used in the various phases of field job as
per with requirement of the industry standards and practices .
10.3 Method
The purpose and method of use for each listed form is described elsewhere in
this document. The following are forms in use at NPSL.
1. Work Order
2. Appropriate Field Reporting Forms
3. Appropriate Final Reporting Forms

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Author: NPSL-QM :01

NURICON PETROSERVICES (PTE.) LTD.

QUALITY CONTROL Date: 20/06/2007

QUALITY CONTROL SYSTEM MANUAL

NURICON PETROSERVICES (PTE.) LTD.

QUALITY CONTROL Date: 20/06/2007

1.0 AUTHORITY & RESPONSIBILITY

2.0 RECORDS RETENTION AND DATA CONTROL

3.0 SPECIFICATION CONTROL

4.0 PURCHASING CONTROL

5.0 NON-CONFORMANCE & CORRECTIVE ACTION

6.0 CALIBRATION OF MEASURING & TEST EQUIPMENT

7.0 AUTHORIZED INSPECTOR

8.0 REVISIONS & MANUAL CONTROL

9.0 QUALIFICATION OF PERSONNEL

QUALITY CONTROL Date: 20/06/2007

1.6 Quality Control Examination

QUALITY CONTROL Date: 20/06/2007

1. Customers Purchase Order

QUALITY CONTROL Date: 20/06/2007

1. All methods, procedures, specification, field inspection reports and

2. All documents which prescribe industry code requirements shall be

3. No documents may be released for distribution unless it has been

3.4 Single Number Tracking System

QUALITY CONTROL Date: 20/06/2007

3.5 Job Order File

QUALITY CONTROL Date: 20/06/2007

4.6 Acceptable Materials

QUALITY CONTROL Date: 20/06/2007

5.4 Corrective Action

5.5 Nonconforming Incident Report

QUALITY CONTROL Date: 20/06/2007

6.0 CALIBRATION OF MEASURING & TEST EQUIPMENT

6.4 Calibration Requirement Log

6.5 Calibration Certificates

QUALITY CONTROL Date: 20/06/2007

7.4 Job Execution

7.6 Quality Control Manual

QUALITY CONTROL Date: 20/06/2007

8.5 Manual Classification

QUALITY CONTROL Date: 20/06/2007

Written Procedure. Each relevant project group company requiring

a. A person should be appointed how shall:

1. Establish operator training and experience requirements for each

2. Administer the personnel training program.

3. Establish and administer both practical and written examinations.

b. At the option of the company, an outside agency may be engaged to

9.3 Training Program. Each employee should complete sufficient organized

a. The principal of each job description.

b. The procedure for each job description.

c. The related portions of the appropriate appropriate standards –latest

e. The calibration, operation and maintenance of the appropriate

QUALITY CONTROL Date: 20/06/2007

a. The principles of each job description

b. The procedure for each job description.

c. The relevant portions of the appropriate specifications

d. The calibration, operation and maintenance of the appropriate inspection