HLTWHS002 Follow Safe Practices For Direct Client Care SAB v3.2 - TheORY

STUDENT ASSESSMENT BOOKLET-I
[T H E O R Y T A S K S ]
HLTWHS002 Follow safe practices

for direct client care
Student Name: REETA DAS PASWAN
Level 3, 4 Railway Parade Burwood, NSW, 2134

Email: info@advancecollege.edu.au
RTO Code: 45342
© 2020 Advance College
Advance College is a trading name of Australian Newtown College, RTO 45342.
Cover image © Shutterstock www.shutterstock.com
ASSESSMENT OVERVIEW
This Student Assessment Booklet-I includes Task 1 for assessment of HLTWHS002 Follow safe practices for
direct client care.
ABOUT YOUR ASSESSMENTS

This unit requires that you complete 4 assessment tasks. You are required to complete all tasks to demonstrate
competency in this unit.
Assessment Task About this task
Assessment Task 1: Written questions You must correctly answer all questions to show that you
understand the knowledge required of this unit.
Assessment Task 2: Workplace Project – You are complete a work health and safety inspection of an area
WHS inspection in your workplace.
Assessment Task 3: Workplace Project – You are to complete a WHS risk assessment.
WHS risk assessment
Assessment Task 4: Workplace observations There are three parts to this assessment:
 Part A: You are to locate and discuss your workplace’s
organisational policies and procedures with your assessor.
 Part B: You are to demonstrate the application of
emergency response policies and procedures.
 Part C: You are to demonstrate the application of infection
control policies and procedures by cleaning up a ‘blood spill’.
Supporting resources
You may like to look at the following websites, books and documents for more information about the topics
related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
How to submit your assessments

When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.
Assessment Task Cover Sheet

At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it in for
each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back of the
Task Cover Sheet.
Prerequisite
The prerequisite for this unit is NIL.
HLTWHS002 Follow Safe Practices for Direct Client Care Page 1

© Advance College May 2021 Version 3.3
PERFORMANCE EVIDENCE
The candidate must show evidence of the ability to complete tasks outlined in elements and
performance criteria of this unit, manage tasks and manage contingencies in the context of the job
role.
There must be demonstrated evidence that the candidate has completed the following tasks at least
once in line with state/territory WHS regulations, relevant codes of practice and workplace
procedures:
 contributed to a workplace WHS meeting or inspection

 conducted a workplace risk assessment and recorded the results
 consistently applied workplace safety procedures in the day-to-day work activities required by
the job role, including:
 infection control
 hazardous manual tasks
 use of personal protective equipment
 reporting incidents
 followed workplace procedures for at least one simulated emergency situation
KNOWLEDGE EVIDENCE
The candidate must demonstrate knowledge of:
 state/territory legislation and how it impacts on workplace regulations, codes of practice and
industry standards, including:
 state/territory WHS authorities

 rights and responsibilities of employers and workers, including duty of care
 hazardous manual tasks
 infection control
 safety symbols and their meanings, including signs for:
 poisons
 emergency equipment
 personal protective equipment (PPE)
 specific hazards such as sharps, radiation
 hazard identification, including:
 definition of a hazard
 common workplace hazards relevant to the industry setting including hazardous manual
tasks, infection control risks and personal safety risks
 workplace procedures for hazard identification
 strategies minimising risk
 safety considerations when working in a home-based environment, including:

 rights and responsibilities of workers and clients
 basic home fire safety including high-risk groups, behaviour that contributes to fire injury
and fatalities, and smoke alarm placement, installation and maintenance.
 risks to personal safety
 common sources of infection and means to minimise transfer of infectious diseases
 fundamentals of the muscoskeletal system and practices to minimise injury to self and
clients
 workplace emergency procedures

 workplace policies and procedures for WHS
For all documentation on the performance criteria and assessment requirements of the unit HLTWHS002 Follow
safe work practices for direct client care, please refer to the training.gov.au website with this link:
https://training.gov.au/Training/Details/HLTWHS002.

ASSESSMENT TASK COVER SHEET
Students: Please fill out this cover sheet clearly and accurately for this task.
Student Name Reeta Das Paswan
Assessor Name
Unit: HLTWHS002 Follow safe practices for direct client care

ASSESSMENT DETAILS
Assessment Type Written/Oral questions
AGREEMENT BY THE STUDENT
Read through the assessments in this booklet before you fill out and sign the agreement below.
Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of √ Yes No
assessment?
Do you understand the requirements of this assessment? √ Yes No
Do you agree to the way in which you are being assessed? √ Yes No
Do you have any special needs or considerations to be made for this Yes √ No
assessment? If yes, what are they? …………………………… …………………………
………………… ……… … … .………………………………………….
Do you understand your rights to appeal the decisions made in an √ Yes No
assessment?
None of this work has been completed by any other person. √ Yes No
I have not cheated or plagiarised the work or colluded with any other √ Yes No
student/s.
I have correctly referenced all resources and reference texts to complete these √ Yes No
assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action √ Yes No
may be taken against me.
STUDENT DECLARATION
Reeta Das Paswan

I,__________________________________, certify that the statements I have
attested above have been made in a good faith, are true and correct. To the best of my knowledge and
belief, these tasks are my own work.
Rita
Student Signature: …………………………… 2023/11/17
Date: ............... /................./...................................

ASSESSMENT TASK COVER SHEET
Result - Attempt 1 Satisfactory (S) Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK (Assessment Task 1)
Assessors: Please return this cover sheet to the student with assessment results and feedback.
Assessor signature: Date:
Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)

(if NYS in Attempt 1)
ASSESSOR FEEDBACK – Attempt 2 (Assessment Task 1)
Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)

(if NYS in Attempt 2)
ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)


ASSESSOR DECLARATION
I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I
have observed the student demonstrate unit outcomes through consistent and repeated application of
skills and knowledge over a period of time and provided appropriate feedback.
Signature:
Date:
STUDENT FEEDBACK AND ASSESSMENT APPEALS
Fill in the declaration below if you have received a not yet satisfactory (NYS) in all
three attempts.
You can make an appeal about an assessment decision by putting it in writing and sending it to us.
Refer to your Student Handbook for more information about our appeals process.
I have received my assessment result and I am satisfied with the given feedback for this assessment.
I am not satisfied about my result and I would like to appeal regarding my result.
Student Signature: …………………………… Date: ......... /.........../..................

ASSESSMENT TASK 1: WRITTEN QUESTIONS
TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other documents to
help you with your answers if required.
 You must answer all questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must include
your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you if you
can email them the file or if you need to print a hard copy and submit it.
 Please ensure that your answers are in your own words and are not a direct copy from any
other source such as the learner guide or websites.
WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).
WHEN DO I DO THIS TASK?

 You will do this task in your own time.
WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will need
to do one of the following:
 Answer the questions that were incorrect in writing.
 Answer the questions that were incorrect verbally.
QUESTION 1
a) What is the definition of a hazard?
Hazard is defined as a dangerous phenomenon, substance, human activity or condition that may cause loss of
life, injury or other health impacts.
b) Which of the following are hazards? Tick the correct answers
c)
Is this a hazard? Tick each correct answer
Working with clients in their homes
A strained back √
Workplace procedure for manual handling
Showering client
Lifting a box √
Working long hours √

Stress
d) What could be the consequence if you did not correctly follow your workplace’s policies and procedures in
the following areas? Provide one consequence for each.
 Hazard management
Increased the risk of accidents and injuries in the workplace.
 Care plans
It can lead to improper treatment, medication error and potential harm to the patient.
 Manual handling
Increased the risk of musculoskeletal injuries.
 Using mobility equipment
Causes accidents and injuries to the patients or caregivers.
 Using personal protecting equipment
Risk of spread of infections .
 Duress alarm system
Delayed assistance during critical situations .
 Emergency procedures

Can lead to confusion, disorganization and higher risk deaths during crisis.
 Incident procedures
Can result in legal liabilities.
 Infection control
Increase risk of disease control.
QUESTION 2
a) List six things you would check when you are doing a fire safety check on a client’s home.
Ensure that smoke alarms are installed in appropriate locations

1.
Ensure that there is a presence of fire extinguishers in accessible areas

2.
Check the accessibility of escape routes like doors and windows.

3.
Check for any electrical outlets , cords that may pose the danger
4.
Assess for heating and cooking appliances for proper functioning and maintenance.
5.
Discuss with the client regarding fire safety practices.

6.

Check for any flammable materials.
7.
Inspect the gas appliances for any leaks or malfunctions.

8.
b) What groups of people are at higher risk for fire injury or fatalities? Explain what types of behaviours these
people engage in that make them a higher risk? Provide 2 examples.
Elderly individuals and children are at higher risk for injury or fatalities. Behaviour of elderly that poses risk
are:-
-conditions like dementia affect their ability to recognize and react to fire hazards.
-using of heating appliances like heaters
Behaviour of children that poses risk are:-
-lack of fire knowledge and engage in risky behaviours like playing with matches or lighters.
-curiosity and a lack of awareness of dangers of fire can lead to accidental fires.
QUESTION 3
a) You notice that a box of rubbish has been left in the corridor again.
You nearly tripped over a similar box last week and you moved it outside to the rubbish bin – where it should
have been placed.
Now someone has done the same thing again!
Why is it important that you report this particular hazard, rather than just moving it out to the bin like you did
last time?
It is important to report this hazard because:-

-it creates an official record of the issue
-reporting brings the issue to the attention of relevant authorities
-it prevents recurrence
b) Some of the residents have put in a complaint that the dining room is too cold. Management has now
forbidden the use of the air conditioners in the dining room.
Jenny is concerned that this makes the environment unsafe for the workers. The staff all get extremely hot
while serving the meals. It is always a very busy time and they are running around getting the residents in
place, serving meals, assisting with feeding, packing up the dishes and so on.
Jenny notices that some of the staff are getting uncomfortable. Ian had sweat pouring off him yesterday and
Rebecca was bright red in the face.
By the end of mealtimes they are all hot and bothered.

 Does Jenny have a responsibility to report this as a WHS issue to management? Explain your answer.
Yes. Jenny have a responsibilities to report this as a WHS issue to management . It is a responsibility of the
management to provide safe working environment to the employee. Here , due to excessive heat and discomfort
to staff members while performing their duties can lead to various health issues , exhaustion , heat- related
illness .
 What possible solution could Jenny could suggest?
Some of the solutions that Jenny could suggest are:-

-allow the staff to wear lightweight , breathable uniforms during meal times
-provide a short break for staff to allow them to cool down
-install fans or other cooling techniques
 Jenny’s solution (see your response above) has been approved. She has been asked to assist with putting her
solution into effect. Suggest at least three ways that she can do this.
-she should work closely with management to co-ordinate in installation of fans.

-communicate with the staff about the changes .
-regularly check in dinning room for the temperature
QUESTION 4
Answer the following questions.
a) Standard precautions
 What are they and when should they be used?

It is an infection control practices designed to prevent transmissions of infectious disease in hospital settings.
They should be used when interacting with patients.
 What precautions should be taken?

Precautions that should be taken are practicing hand hygiene, wearing PPE, use of clean and sterile equipment ,
proper handling of contaminated equipment and proper disposal of contaminated waste.

b) Additional precautions
 What are they and when should they be used?

It is a precaution that are used in addition to standard precaution.
They are used in prevention of contact, droplet and airbone transmission.
 What precautions should be taken?

Precautions that should be taken are use of gloves, gowns, googles, mask to prevent transmission by
contact, droplet and airborne.

QUESTION 5
While you are on a home visit, a client tells you that she is feeling unwell. She has stomach cramps, feels very
nauseous and has bad diarrhea.
She tells you she must have picked it up off her grandson who visited yesterday, as he was unwell when he was
visiting and had to rush off to use her toilet.
a) What responsibility does the client have to the worker?
The responsibility of the client to worker are:-

-inform worker about the symptoms and other relevant information.
-client should practice hand hygiene
-isolate from the worker to prevent transmission
b) What infectious disease do you think it is likely your client has?
Client is likely to have gastroenteritis.
c) What are three things that should be done to minimise the risk of this spreading to other people?
1. Isolate themselves from other to prevent transmission.
2. Frequent and thorough handwashing
3. Avoid sharing of personal items like towels, toiletries .
d) Why is this a risk for workers – even though the client is in her own home?
There is a risk for workers even the client is in her home it is because:-
-workers when providing care they have to come in direct contact with client
-the items used by client may be infectious with the infectious agent
-workers may use shared toilets or bathroom

QUESTION 6
List five things you can do to remain up to date with safe work practices.
Safe practice 1: Attend regular training, workshops related to profession.
Safe practice 2: Stay informed through professional organizations
Safe practice 3: Regularly review and update procedures
Safe practice 4: Subscribe to safety publications like magazine and online publications
Safe practice 5: Connect with colleagues , peers and safety professionals
QUESTION 7
Fill out the table after each scenario.
a) Omar works in a rural location. His job is to visit clients in their homes. Due to the large area he services,
Omar spends many hours of the day driving to different properties to see his clients.
List two risks (at least one risk must List a control measure for each risk
include damage to musculoskeletal system)
Risk 1:prolomged driving -taking regular breaks during long drive help to reduce risk of
musculoskeletal strain .
-ensuring that the vehicle is ergonomically designed for
comfort with an adjustable seat and steering wheel.
Risk 2:home environmental hazards -before entering clients home Omer should assess for any
hazards like tripping hazards and unsafe conditions.

b) Kellie works transporting clients to appointments or to the shops and other locations.
List two risks List a control measure for each risk
Risk 1:road safety and accidents Implement a strict vehicle maintenance to ensure that all the
vehicles used for client transport are in optimal conditions.
Risk 2:passenger safety and comfort Ensure that the vehicle has a comfort features like comfort
seat, seatbelts and adequate ventilation
QUESTION 8
Source: http://www.thesafeness.com/manual-material-handling.php
Look at the diagram above.

Why does this method of lifting produce less strain on the musculoskeletal system than bending at the waist?
This method of lifting produce less strain on the musculoskeletal system than bending at the waist it is because:-
-here the load is distributed more evenly between the legs and the larger, stronger muscles of lower body such as
quadriceps
and glutes.

QUESTION 9
Jenny was injured at work when using a portable hoist to transfer a client with mobility issues.
The injury occurred because Jenny was not given any training in how to use the equipment.
Jenny’s supervisor had told her to follow the instructions in the manual – Jenny couldn’t find the manual so she
decided to figure it out herself.
a) Did the employer show a duty of care to Jenny? Explain your answer.
Here the employer did not show a duty of care to Jenny .As, Jenny was not provided with training it is an
employer duty to teach and assist her in transferring a client to promote safety and well- being of a client and
Jenny.
b) Did Jenny fulfil her duty of care? Explain your answer.
No, Jenny did not fulfil her duty of care. Despite of not having training she attempts to transfer the client and
injured the client. Her duty of care at workplace is provide safe care to all the clients.
c) Jenny works in Victoria. She would like to find out more about her WHS responsibilities. What is the name
of the WHS authority that Jenny should contact?
Work safe Victoria is the WHS authority that Jenny should contact to find out her WHS responsibilities.

QUESTION 10
In the table below, give a brief explanation of what each of the safety signs mean
Sign Meaning
Slippery when wet
First Aid service
Automated external defibrillator helps those experiencing sudden cardiac

arrest.
Warning hazardious condition likely to be life-threatening.
Warning hazardious condition likely not to be life-threatening
Radiation area
Mask and Gkoves must be worn in this area.

QUESTION 11
a) List four emergencies will be covered by emergency procedures in the workplace?
1. Fire emergencies
2. Medical emergencies
3. Natural disaster
4. Chemical spills
b) List three key pieces of information you should be familiar with that you can find in emergency
procedures.
1. Emergency contact information
2. Evacuation plans and routes
3. Response actions for specific emergencies
What do I need to hand in for this task? Have I completed this?
Your answers to each question 

This page is left intentionally blank.


HLTWHS002 Follow Safe Practices For Direct Client Care SAB v3.2 - TheORY

Uploaded by

Document Information

Original Description:

Original Title

Copyright

Available Formats

Share this document

Share or Embed Document

Sharing Options

Did you find this document useful?

Is this content inappropriate?

Copyright:

Available Formats

HLTWHS002 Follow Safe Practices For Direct Client Care SAB v3.2 - TheORY

Uploaded by

Copyright:

Available Formats

STUDENT ASSESSMENT BOOKLET-I

HLTWHS002 Follow safe practices

Student Name: REETA DAS PASWAN

Level 3, 4 Railway Parade Burwood, NSW, 2134

ABOUT YOUR ASSESSMENTS

Assessment Task About this task

How to submit your assessments

Assessment Task Cover Sheet

HLTWHS002 Follow Safe Practices for Direct Client Care Page 1

 contributed to a workplace WHS meeting or inspection

 followed workplace procedures for at least one simulated emergency situation

The candidate must demonstrate knowledge of:

 state/territory WHS authorities

 safety symbols and their meanings, including signs for:

 hazard identification, including:

 safety considerations when working in a home-based environment, including:

HLTWHS002 Follow Safe Practices for Direct Client Care Page 2

 workplace emergency procedures

HLTWHS002 Follow Safe Practices for Direct Client Care Page 3

Student Name Reeta Das Paswan

Unit: HLTWHS002 Follow safe practices for direct client care

Assessment Type Written/Oral questions

AGREEMENT BY THE STUDENT

Reeta Das Paswan

belief, these tasks are my own work.

HLTWHS002 Follow Safe Practices for Direct Client Care Page 4

Result - Attempt 1 Satisfactory (S) Not Yet Satisfactory (NYS)

Assessor signature: Date:

Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)

Assessor signature: Date:

Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)

ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)

Assessor signature: Date:

HLTWHS002 Follow Safe Practices for Direct Client Care Page 5

STUDENT FEEDBACK AND ASSESSMENT APPEALS

Student Signature: …………………………… Date: ......... /.........../..................

HLTWHS002 Follow Safe Practices for Direct Client Care Page 6

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?

WHEN DO I DO THIS TASK?

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?

b) Which of the following are hazards? Tick the correct answers

Is this a hazard? Tick each correct answer

Working with clients in their homes

Workplace procedure for manual handling

Working long hours √

HLTWHS002 Follow Safe Practices for Direct Client Care Page 8

Increased the risk of accidents and injuries in the workplace.

Increased the risk of musculoskeletal injuries.

 Using mobility equipment

Causes accidents and injuries to the patients or caregivers.

 Using personal protecting equipment

Risk of spread of infections .

 Duress alarm system

Delayed assistance during critical situations .

HLTWHS002 Follow Safe Practices for Direct Client Care Page 9

Can result in legal liabilities.

Increase risk of disease control.

Ensure that smoke alarms are installed in appropriate locations

Ensure that there is a presence of fire extinguishers in accessible areas

Check the accessibility of escape routes like doors and windows.

Discuss with the client regarding fire safety practices.

HLTWHS002 Follow Safe Practices for Direct Client Care Page 10