Organisational Development

Select The Blank

Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

True/False
Question
Consulting firms handle variety of issues and clients, making external consultants unavailable on a daily
basis to organizational problems.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
The total Quality improvement model provides an approach, for organizational change, and involves :-
Correct Answer
Four major phases
Your Answer
Four major phases

True/False
Question
Organisational development efforts can be time consuming, expensive and may have delayed pay off
periods.
Correct Answer
True
Your Answer
True

Match The Following

Question
Correct Answer
Your Answer
Organisational development is a powerful set of
Concepts and techniques to improve organisational effectiveness
Concepts and techniques to improve organisational effectiveness
Organisations have the need to have
Hierarchies of authorities and accountabilities
Hierarchies of authorities and accountabilities
Quality circles provide an effective forum
For promoting the process of self development
For reducing the cost, and improving quality of product and services
Manpower management is the most crucial job
Because managing people is the heart and essence of being a manager
Because managing people is the heart and essence of being a manager

Multiple Choice Single Answer

Question
While describing the individual roles, the " role " is called as :-
Correct Answer
Focal Role
Your Answer
Focal Role

Multiple Choice Single Answer

Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single Answer

Question
The initial interest of the managers for the Organisational Development efforts is introduced, through,
personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Select The Blank

Question
The ________ theory has been emphasized in OD.
Correct Answer
Open system
Your Answer
Open system

Multiple Choice Single Answer

Question
People in the organisation should be treated as,
Correct Answer
Important resource
Your Answer
Important resource

Multiple Choice Single Answer

Question
The name of the Japanese professor from Tokyo University, who added the notion of small groups formed to
address the problems in their work areas, is :-
Correct Answer
Kaoru Ishikawa
Your Answer
Kaoru Ishikawa

Multiple Choice Multiple Answer

Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

Select The Blank

Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate
competition.
Correct Answer
Effective organisation
Your Answer
Effective organisation

Select The Blank

Question
Diagnostic activities mainly are for________.
Correct Answer
Finding the facts of the case
Your Answer
Finding the facts of the case

Select The Blank

Question
Management should ________ at the right depth.
Correct Answer
Intervene
Your Answer
Intervene

True/False
Question
Change agents need not have any special skills to deal with human aspects.
Correct Answer
False
Your Answer
False

Multiple Choice Multiple Answer

Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization

Select The Blank

Question
Hiring external consultants for short term may be ________.
Correct Answer
More economical
Your Answer
More economical

True/False
Question
Most people always take criticism well in a constructive way.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
An important aspect of selecting a change agent is :-
Correct Answer
A person who has skills to address human aspects
Your Answer
A person who has skills to address human aspects

Multiple Choice Single Answer

Question
Socio- metric approach in OD intervention focus on :-
Correct Answer
Interrelationship between groups
Your Answer
Interrelationship between groups
Multiple Choice Single Answer
Question
During the course of the Organisational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Become increasingly professionalized and be responsible for their own development

Select The Blank

Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of
the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The essence of large scale systems change programme is :-
Correct Answer
To stage event in front of large number of members of the organisation , Majority of the participants,
understand the situation , Majority of participants agree on the nature of actions to be taken and the net
desired results to be achieved
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants,
understand the situation , Majority of participants agree on the nature of actions to be taken and the net
desired results to be achieved

Multiple Choice Single Answer

Question
For an Interdependency Intervention, in a group of Ten people, in order to interview others, how many
individuals member of the team, each member would be required to do meet :-
Correct Answer
Nine Members
Your Answer
Nine Members

Multiple Choice Multiple Answer

Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the
organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the
organization

True/False
Question
The structure addresses as to how the organization assigns the tasks to the workers.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
The initial interest of the managers for the Organizational Development efforts is introduced, through,
personal attendance at :-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Multiple Choice Multiple Answer

Question
During any discussion within the group, it :-
Correct Answer
Continues with any unfructutious discussion also for the sake of group cohesiveness , Every one in the
group participates, as long as it pertains to the purpose of the group , If the discussion gets off track , some
one helps it to bring it back on track
Your Answer
Every one in the group participates, as long as it pertains to the purpose of the group , If the discussion gets
off track , some one helps it to bring it back on track

Multiple Choice Single Answer

Question
The concept that, managers generally use three types of tactics to accomplish their goals, was put forward
by :-
Correct Answer
Schein
Your Answer
Schein

Select The Blank

Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach

Multiple Choice Multiple Answer

Question
Some of the changes in the performance due to OD, were seen in the areas of :-
Correct Answer
Improved quality level of the services , Increase in profit levels , Improved quality level of the products
Your Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Multiple Choice Multiple Answer

Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel
about it.
Correct Answer
True
Your Answer
True

True/False
Question
It is necessary to take up cross-functional and cross-departmental issues during OD sessions, so as to
resolve all issues.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

True/False
Question
A number of techniques and exercises can be made use of to facilitate team performance.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
In an organisation, when it was perceived that the survival of the organisation is threatened, and the success
of OD was doubted as :-
Correct Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible
bureaucracy
Your Answer
There were many layers of hierarchies , The management was authoritarian , There was inflexible
bureaucracy

Select The Blank

Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team building and intervention

Multiple Choice Multiple Answer

Question
Various types of behaviors observed under, responsibility charting are :-
Correct Answer
Responsibility , Support , Inform
Your Answer
Responsibility , Support , Inform

Select The Blank

Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model
Multiple Choice Multiple Answer
Question
The total quality management includes:-
Correct Answer
Improved product quality , Improvement in peoples approach , Improved process quality
Your Answer
Improved product quality , Improvement in peoples approach , Improved process quality

Multiple Choice Multiple Answer

Question
When the strategies to change the use of HR resources, has to be done, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance
evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance
evaluating practices

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component
of organizational change process.
Correct Answer
True
Your Answer
True

Match The Following

Question
Correct Answer
Your Answer
Hiring external consultants,
For short term may be more economical
For short term may be more economical
The diagnosis process examines the extent
To which the work environment is amenable
To which the work environment is amenable
Change agents could be
Consultants hired by the organizations
Consultants hired by the organizations
Whenever a person is a part of group,
He is likely to develop friendships and rivalries
He is likely to develop friendships and rivalries

Multiple Choice Multiple Answer

Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Data based , Problem solving , Scientific method of enquiry

Organizational Development - 8
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
True/False
Question
Interpersonal skills are important while working in teams.
Correct Answer
True
Your Answer
True
Match The Following
Question
Correct Answer
Your Answer
In counseling it is better to stick to
Give a feed back which does not evaluate individual behaviors
Give a feed back which does not evaluate individual behaviors
OD intervention systems are based on
Specified goals of the client system
Are based on specific models, which consist of whole organization
Grid Organizational development activities
Are based on specific models, which consist of whole organization
Because managing people is the heart and essence of being a manager
Coaching and Counseling activities are
Are interventions where the consultant works with the members of the organization by directly interacting
with them
Are interventions where the consultant works with the members of the organization by directly interacting
with them

Multiple Choice Multiple Answer

Question
In order to use organizational development as critical management tool, the managers should :-
Correct Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of
OD.
Your Answer
Know what OD is , Use OD as the prescription for managing change , Know how to use various methods of
OD.

Multiple Choice Multiple Answer

Question
Some of the important Deming's principles of effective management are :-
Correct Answer
Create consistency of purpose , Always try and adopt a new philosophy , Institute leadership
Your Answer
Be basically a rich person , Create consistency of purpose , Institute leadership

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

True/False
Question
Total quality management is a process and not just a programme.
Correct Answer
True
Your Answer
True

True/False
Question
Interventions are participatory efforts to cultural change.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
Internal consultants have a distinct advantage over others, in :-
Correct Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the
organization , Understanding organizations' philosophy better than others
Your Answer
Knowing organization's culture better than others , Knowing well the scale of technology being used in the
organization , Understanding organizations' philosophy better than others

Multiple Choice Single Answer

Question
The Grid OD system has been developed by psychologists :-
Correct Answer
Robert blake and Jane Moulton
Your Answer
Robert blake and Jane Moulton

Match The Following

Question
Correct Answer
Your Answer
People have their own
Independent perceptions, feelings and data
Independent perceptions, feelings and data
The positional power within groups can
Lock the opposing parties into an adversarial stance
Tend to reduce pressure and manipulating for dominance
Discussions based on objective criteria
Tend to reduce pressure and manipulating for dominance
Conviction, pleasures, and ideas
An intensive organizational development programme in the organisation,
Can significantly improve the trust supportive environment
Help to achieve balance of power within the opposing groups

True/False
Question
Total quality management is akin to total war.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Interviews can give way to ________ questions, for a detailed dialogue.
Correct Answer
Probing
Your Answer
Aspirations and wants

Multiple Choice Multiple Answer

Question
The refreezing stage of the model consists of :-
Correct Answer
Helping the client to integrate the new point of view , Helping total personality and self concept , Developing
significant relationship
Your Answer
Helping total personality and self concept , Developing significant relationship

Select The Blank

Question
The organizational development is a ________ intended to change beliefs, attitude, and values of the
organization.
Correct Answer
Complex educational strategy
Your Answer
Practical course of action

Select The Blank

Question
Diagnostic activities mainly are for________.
Correct Answer
Finding the facts of the case
Your Answer
Finding the facts of the case

True/False
Question
Two important aspects of Organizational Development are organizational functioning and organizational
change.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
As a result of recent studies in OD, number of views are now being developed, One of the most important
concept on which the OD is constructed is that, of :-
Correct Answer
A normative value for culture and change
Your Answer
A normative value for culture and change

Select The Blank

Question
As with any ________, OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Complex programme

Multiple Choice Multiple Answer

Question
Individual power base in the organization may consist of :-
Correct Answer
Knowledge , Support from others , Personality of the individual
Your Answer
Knowledge , Support from others , Personality of the individual

Multiple Choice Single Answer

Question
Survey feed back system consists of cyclical process, there number being :-
Correct Answer
Four cyclical processes
Your Answer
Four cyclical processes

Multiple Choice Single Answer

Question
Organization-wide interventions generally are :-
Correct Answer
Large scale change efforts which helps to increase effectiveness of the entire organization
Your Answer
Large scale change efforts which helps to increase effectiveness of the entire organization

Multiple Choice Multiple Answer

Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

True/False
Question
People need to be selected based on their own skills and the skills required to complete the job.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The various types and categories of " Power" are :-
Correct Answer
Expert power , Reference power , Information power
Your Answer
Expert power , Reference power , Information power

Multiple Choice Multiple Answer

Question
The data collection on organisation is undertaken by the Consultant, by way of :-
Correct Answer
Interviews , Questionnaires , Personal observations
Your Answer
Interviews , Questionnaires , Personal observations

Select The Blank

Question
Self Managing ________ are powerful social intervention In a supportive organisation.
Correct Answer
Work teams
Your Answer
Groups

Select The Blank

Question
As with any ________ OD has limitations and problems.
Correct Answer
Complex programme
Your Answer
Situtation

True/False
Question
It is necessary to take up cross- functional and cross- departmental issues during OD sessions, so as to
resolve all issues.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
" Transactional Factors" theory has been enunciated in the book - Organizational Development which is
authored by :-
Correct Answer
Warner Burke
Your Answer
Warner Burke

Multiple Choice Multiple Answer

Question
If there are disagreement amongst the group, they should resolve by way of :-
Correct Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the
disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined
Your Answer
Disagreements are not suppressed by premature group action , The group seeks to resolve the
disagreements rather than dominate the dissenter , The reasons for disagreements are carefully examined

Multiple Choice Multiple Answer

Question
During a long seminar on the OD intervention, the general course of action on the first day would consist of,
participants :-
Correct Answer
Analyzing the environmental demands and trends , Becoming aware of organization's inadequate response
to external demands , Identify areas where company performed well and poorly as well
Your Answer
Meeting each other and knowing details about the competitors , Analyzing the environmental demands and
trends , Becoming aware of organization's inadequate response to external demands

Multiple Choice Single Answer

Question
MBO programme generally consists of :-
Correct Answer
Six Stages
Your Answer
Six Stages

True/False
Question
Generally, significant amount of time and energy is spent in competition, misunderstanding.
Correct Answer
True
Your Answer
True

Select The Blank

Question
OD is a ________ in an organizational context.
Correct Answer
Planned change
Your Answer
Planned change

Multiple Choice Multiple Answer

Question
Some of the major benefits of the OD interventions are :-
Correct Answer
Improved job satisfaction , Improved productivity , Improved team work
Your Answer
Improved job satisfaction , Improved productivity , Improved team work

Multiple Choice Single Answer

Question
The organizational diagnosis means :-
Correct Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired
future and current situations
Your Answer
To identify strengths, weaknesses problem areas, and find out discrepancies, between vision and desired
future and current situations

Multiple Choice Single Answer

Question
The team of authors, who called organizational development as, practical application of science of
organization is :-
Correct Answer
Porras and Robertson
Your Answer
Fayle and Taylor

True/False
Question
OD interventions need not be action oriented.
Correct Answer
False
Your Answer
True

Select The Blank

Question
Mind your own business, which is to be ________ not content.
Correct Answer
Expert on process
Your Answer
Expert on process

Select The Blank

Question
OD process is based on ________ which begins with a known problem.
Correct Answer
Action research model
Your Answer
Action research model

Multiple Choice Single Answer

Question
In the present context there are complex and challenging situations and problems facing the organizations.
However, the simplest and profound solution to solve the same is to treat :-
Correct Answer
People are the key
Your Answer
People are the key

Multiple Choice Single Answer

Question
It is proved, that, people can use, their capabilities and creativity if they are provided with :-
Correct Answer
Adequate opportunities and suitable work climate
Your Answer
Adequate opportunities and suitable work climate

Select The Blank

Question
Concern for people refers to ________ concern of others.
Correct Answer
Consideration of social and interpersonal
Your Answer
Consideration of social and interpersonal

Select The Blank

Question
Organizational Development ________ believes that, work teams are the building blocks of the organization.
Correct Answer
Fundamentally
Your Answer
Fundamentally

Multiple Choice Multiple Answer

Question
The total Quality Improvement model's phases include :-
Correct Answer
Planning , Education , Implementation
Your Answer
Planning , Education , Implementation

Multiple Choice Single Answer

Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

Multiple Choice Single Answer

Question
Reputation analysis is based on the idea, that :-
Correct Answer
Powerful people are known to others
Your Answer
Powerful people are known to others

Organizational Development - 7
LIST OF ATTEMPTED QUESTIONS AND ANSWERS
Multiple Choice Single Answer
Question
Cultural intervention concentrates on :-
Correct Answer
Traditions, precedents, and practices which form the fabric of the organization's culture
Your Answer
Traditions, precedents, and practices which form the fabric of the organization's culture

True/False
Question
The aspect of reward, deals with the incentives organization provides to it's employees and how they feel
about it.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
The approach generally that should be taken by the Organisational development team is :-
Correct Answer
People as the resources
Your Answer
People as the resources
Multiple Choice Multiple Answer
Question
In the past, some of the OD interventions have benefited supervisors, and managers in the area of :-
Correct Answer
Improved listening skills , Improvement in ability to handle conflicts , Increased ability to accept changes
Your Answer
Improvement in ability to handle conflicts , Increased ability to accept changes

Match The Following

Question
Correct Answer
Your Answer
The change agents are required to play
Many roles
Many roles
There are many
Definitions and connotations associated with TQM
Definitions and connotations associated with TQM
An OD practitioner can
Integrate research with theory and practice
Integrate research with theory and practice
In the follow-up process, one must,
Use information to correct negative steps
Use information to correct negative steps

Multiple Choice Multiple Answer

Question
The organization-wide interventions often require managers to reconsider, how they can achieve, various
issues like :-
Correct Answer
Basic objectives , Conduct of basic functions , Stream line procedures
Your Answer
Basic objectives , Create teams to accomplish them , Stream line procedures

Multiple Choice Single Answer

Question
OD interventions help in :-
Correct Answer
Increases ability as collaborative problem solving increase positive face of power in the organization
Your Answer
Increases ability as collaborative problem solving increase positive face of power in the organization

Multiple Choice Single Answer

Question
While describing the individual roles, the " role " is called as :-
Correct Answer
Focal Role
Your Answer
Individual Role

Select The Blank

Question
The ________ should be seen as being important to other people's lives.
Correct Answer
Outcome of the task
Your Answer
Decision of the management

Select The Blank

Question
Much of the work that gets done in ________ is not because of the individual alone.
Correct Answer
An organization
Your Answer
A group

Multiple Choice Multiple Answer

Question
The essence of large scale systems change programme is :-
Correct Answer
Majority of participants agree on the nature of actions to be taken and the net desired results to be
achieved , To stage event in front of large number of members of the organisation , Majority of the
participants, understand the situation
Your Answer
To stage event in front of large number of members of the organisation , Majority of the participants,
understand the situation , Majority of participants agree on the nature of actions to be taken and the net
desired results to be achieved

Select The Blank

Question
Once the ________ is planned, it is implemented.
Correct Answer
Intervention
Your Answer
Action

Multiple Choice Multiple Answer

Question
The organizational level analysis could include information on :-
Correct Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the
organization
Your Answer
Organizational structure , Existing of major systems in the organization , Distribution of resources within the
organization

True/False
Question
From an OD perspective, helping managers to move to 9,9 management style represent critical component
of organizational change process.
Correct Answer
True
Your Answer
True

True/False
Question
For recognizing the group efforts, rewards are not necessary.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
In the course of study of OD projects, the consultant, looks for :-
Correct Answer
Causality- a casual relationship between inputs/ processes and out puts
Your Answer
Causality- a casual relationship between inputs/ processes and out puts

Select The Blank

Question
The ________ theory has been emphasized in OD.
Correct Answer
Open system
Your Answer
Open system

Multiple Choice Multiple Answer

Question
For changing the strategies for more effective use of HR resources, it may involve :-
Correct Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance
evaluating practices
Your Answer
Training employees to cope with changed strategies , Develop new competencies , Improved performance
evaluating practices

Multiple Choice Multiple Answer

Question
Organizational Development interventions to reduce group conflicts are critical because :-
Correct Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization
Your Answer
It has impact on team functioning , It has impact on organizational functioning , It has impact on satisfaction
levels of the individuals working in the organization

True/False
Question
Problem solving teams are formed to clearly investigate the existing problem.
Correct Answer
True
Your Answer
True

Select The Blank

Question
Marvin's Six Box Model, was ________ from his experience in consulting in different organizations.
Correct Answer
Developed
Your Answer
Developed

Multiple Choice Single Answer

Question
During the course of the Organisational Development projects, the internal OD specialists should :-
Correct Answer
Become increasingly professionalized and be responsible for their own development
Your Answer
Advise the consultant

True/False
Question
Organisational development efforts can be time consuming, expensive and may have delayed pay off
periods.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
Demonstrated competence is the most important source of :-
Correct Answer
Power , Acceptability , Ability to gain organizational support
Your Answer
Power , Acceptability , Ability to gain organizational support

Multiple Choice Multiple Answer

Question
The OD consultant can build trust and commitment by way of :-
Correct Answer
By announcing confidentiality of the responses , Bringing openness amongst the members , By inculcating
candour amongst the members and the consultant
Your Answer
Bringing openness amongst the members , By inculcating candour amongst the members and the
consultant , By announcing confidentiality of the responses

Multiple Choice Multiple Answer

Question
In the Appreciation and Concerns Exercises, the Facilitator may make suggestions along with allotment of
assignments, such as :-
Correct Answer
Each individual be the judge of what concerns he wants to raise at any time , Each individual to decide on
the effect on relationship due to the concerns raised , Each person to decide about the contribution he could
make in improving
Your Answer
It is not always necessary to implement the suggestions given by any one , Each individual be the judge of
what concerns he wants to raise at any time , Each person to decide about the contribution he could make in
improving

Multiple Choice Single Answer

Question
MBO in short stand for :-
Correct Answer
Management by objectives
Your Answer
Management by objectives

Select The Blank

Question
For bringing in any change ________ in this efforts.
Correct Answer
Teams play a vital role
Your Answer
Individuals play a vital role

Select The Blank

Question
In an organization there should be a ________ to be taken on business decisions.
Correct Answer
Team approach
Your Answer
Team approach

Select The Blank

Question
One of the major obstacle to ________ is the amount of dysfunctional energy spent in inappropriate
competition.
Correct Answer
Effective organisation
Your Answer
Organisational efficiency

True/False
Question
Socio Technical system is not participative and does not involve all the stake holders of the organisation.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
The number of different management approaches for changing entire system are thought to be :-
Correct Answer
Five in numbers
Your Answer
Six in numbers

True/False
Question
As a consequence to the OD Seminar, it is useful to devote time for follow up actions to be taken as part of
the seminar.
Correct Answer
True
Your Answer
True

Multiple Choice Single Answer

Question
The primary advantage of OD is :-
Correct Answer
It tries to deal with change in a whole organization
Your Answer
It tries to deal with change in a whole organization

True/False
Question
Systems theory is the second foundation of Organizational Development.
Correct Answer
True
Your Answer
True

Multiple Choice Multiple Answer

Question
The team building interventions are directed towards main areas of :-
Correct Answer
Diagnosis , Team and organizational processes , Team Relationships
Your Answer
Diagnosis , Team and organizational processes , Team Relationships

Select The Blank

Question
At the heart of OD lies, ________ with an intact work team.
Correct Answer
Team building and intervention
Your Answer
Team conflict and conversation

Multiple Choice Single Answer

Question
The initial interest of the managers for the Organisational Development efforts is introduced, through,
personal attendance at:-
Correct Answer
T Group laboratory
Your Answer
T Group laboratory

Select The Blank

Question
The basic objective of an effective QWL programme is ________ for the organisation.
Correct Answer
Improve working conditions
Your Answer
Improve working conditions

Multiple Choice Multiple Answer

Question
Most of the Organizational Development activities are based on a basic model, i.e.:-
Correct Answer
Data based , Problem solving , Scientific method of enquiry
Your Answer
Interviews , Data based , Scientific method of enquiry

True/False
Question
Change agents need not have any special skills to deal with human aspects.
Correct Answer
False
Your Answer
False

Multiple Choice Single Answer

Question
OD was founded on the belief that using behavioral science methods to increase collaborative problem
solving would increase :-
Correct Answer
Organizational effectiveness
Your Answer
Organizational effectiveness

Select The Blank

Question
Always try and reduce ________ upon consultant.
Correct Answer
Dependency
Your Answer
Dependency

Multiple Choice Multiple Answer

Question
Some of the changes in the performance due to OD, were seen in the areas of :-
Correct Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels
Your Answer
Improved quality level of the products , Improved quality level of the services , Increase in profit levels

Match The Following

Question
Correct Answer
Your Answer
OD practitioner should
Learn as much as possible about the behavior of power holders
Concepts and techniques to improve organizational effectiveness
Cultivating and nurturing relationship with key power figures
Will ensure timely information and a source of support
Learn as much as possible about the behavior of power holders
Interview is a process of
Two way communication
Two way communication
During and after the OD intervention
The data is collected again to determine the effectiveness of the intervention
The data is collected again to determine the effectiveness of the intervention

Multiple Choice Single Answer

Question
Very often the performance of the individual in the group is affected due to :-
Correct Answer
Due to lack of clarity of the roles and what it demands from the role incumbents
Your Answer
Due to lack of clarity of the roles and what it demands from the role incumbents

Multiple Choice Single Answer

Question
Quality Circles to be successful, essentially need,
Correct Answer
Involvement of the management support
Your Answer
Involvement of the management support