Professional Documents
Culture Documents
NCKH Ynhi
NCKH Ynhi
INFORMATION TECHNOLOGY
FACULTY OF INTERNATIONAL RELATION
RESEARCH METHODOLOGY
THE IMPACT OF EMOTIONAL INTELLIGENCE ON
ACADEMIC STRESS OF STUDENTS AT HCMC
UNIVERSITY OF FOREIGN LANGUAGES -
INFORMATION TECHNOLOGY
CHAPTER 1: INTRODUCTION...............................................................................2
1.1. Background.......................................................................................................2
1.3. Objectives..........................................................................................................3
1.5. Hypothesis.........................................................................................................4
1.6. Scopes...............................................................................................................4
1.7. Limitation..........................................................................................................4
1.8. Organization......................................................................................................4
CHAPTER 3: METHODOLOGY............................................................................12
3.1. Subjects...........................................................................................................12
3.2. Materials..........................................................................................................13
3.3. Procedure.........................................................................................................14
REFERENCES...........................................................................................................17
APPENDIX..................................................................................................................19
ABSTRACT
At present, stress is a highly concerning issue, directly related to physical and mental
health, especially among the student population. In the long run, this exacerbates other
mental health issues. Developing essential skills to cultivate positive emotional
intelligence (EI) can help alleviate stress. Therefore, this study aims to identify the
impact of emotional intelligence on academic stress among students. The research
involved 10 psychological counseling experts, 190 freshmen, and 185 senior from all
majors at HCMC University of Foreign Languages – Information Technology. The
collected data has been analyzed based on the specified objectives, aiding the author
in determining the impact of emotional intelligence on academic stress among
students. Consequently, the author proposes specific measures, such as educational
institutions incorporating EI education programs into their curriculum. Families are
encouraged to focus on the development of their children's emotional intelligence, and
society should raise awareness of the importance of EI in the learning and
development of adolescents.
CHAPTER 1: INTRODUCTION
1.1. Background
For a long time, academic stress has been a common and concerning issue.
Nowadays, academic stress is on the rise, posing challenges for generations of
students, especially those in higher education. All individuals experience stress, the
tension felt when confronted with a new situation or threat. College students are no
different; they also navigate the prevalent stressors in today's world. They constantly
face new situations with outcomes that may not meet their expectations, such as living
away from home for the first time or managing their own finances. Without finding
effective coping mechanisms, they may become frustrated, anxious, sad, or
disappointed. When stress becomes overwhelming, they may sometimes give up or,
worse, act out aggressively towards others. Parents often find it challenging to deal
with the stress their children are facing.
Prolonged stress is the main cause of many psychological and mental health
issues, such as anxiety disorders, depression, stress-related disorders, and an increased
risk of physical illnesses. For students, nervous tension also impacts academic
performance and increases the likelihood of dropping out and future unemployment.
Stress becomes a significant issue if students themselves do not know how to relieve
it. It is the origin of many mental health conditions, such as mood disorders, nervous
system inhibition, sleep disorders, and even depression. There are various ways to
minimize stress, such as listening to music, watching movies, or chatting with friends.
The common mechanism of these methods is to soothe and control one's emotions.
This is closely related to a crucial term: Emotional Intelligence.
It is recognized that emotional intelligence is the capacity to recognize,
understand, and manage one's own emotions and those of others. This enables
individuals to control their emotions, grasp the emotional state of others, thereby
enhancing communication and social interaction skills. Furthermore, emotional
intelligence aids the decision-making process by integrating information from both
emotions and logic. It helps individuals assess risks, prioritize goals, and find
reasonable ways to work. Increasingly, research indicates that this is a crucial
indicator not inferior to Intelligence Quotient (IQ).
However, some individuals still lack a clear understanding of emotional
intelligence and do not know how to harness and develop it correctly. Many
people .consider emotional intelligence unimportant, focusing solely on intellectual
intelligence. This can lead to poor emotional management, causing stress and
influencing their interaction and decision-making processes.
How emotional intelligence impacts students' academic stress and how to
control and minimize that stress are critical aspects of this study. By exploring this
relationship, the research team aims to propose effective methods and strategies to
help students cope with stress. Building emotional management skills and the ability
to adapt to academic pressure can provide students with a solid foundation for success
in their studies.
Ho Chi Minh City University of Foreign Languages - Information Technology
is also facing similar challenges and risks. Based on the arguments presented above,
the research team has decided to undertake the topic “The impact of Emotional
Intelligence on Academic Stress of students at HCMC University of Foreign
Languages - Information Technology” to address these issues.
1.2. Significance of study
This study serves as one of the foundational databases for future researchers,
providing essential documents and materials to comprehend the topic and the current
state of the research field. The significance of this work lies in proposing solutions
aimed at establishing a positive and supportive learning environment for students.
Overall, this research represents a significant step in this direction, emphasizing the
crucial importance and necessity of conducting studies that bridge both scientific and
practical aspects.
Scientific meaning
From a scientific perspective, the research team aims to understand and present
new perspectives on how emotional intelligence impacts on academic stress. Through
analyzing these impacts, the study provides objective data on the current situation and
investigates its effects. This not only supplements existing knowledge but also
establishes a solid foundation for further studies, contributing to the ongoing
development of knowledge in this field.
Practical meaning
From a practical perspective, this study demonstrates that emotional
intelligence impacts on academic stress. Additionally, the results can be used to
propose solutions such as enhancing psychological support, developing educational
programs on emotional intelligence to alleviate stress, and creating a positive learning
environment that encourages student learning and holistic development.
1.3. Objectives
Research on the current situation of academic stress of students at HCMC
University of Foreign Languages – Information Technology.
Point out the impact of emotional intelligence on student academic stress.
Suggest some coping measures to study stress to help students learn better.
1.4. Theoretical Framework
The theoretical framework of the study "The impact of Emotional Intelligence
on student Academic Stress" is based on the following two theories:
According to the theory of academic stress, academic stress is divided into
three components: (1) Stress related to academic expectations: Stress occurs when
students encounter criticism from teachers about their academic performance; when
you feel your parents' hopes are too high for you or even feel like you're losing on
grades with your peers; (2) Stress related to school work: The perception of dense
course loads and long exam hours, difficult tests, and other learning obstacles is
arguably one of the most important causes of anxiety among students; (3) Stress
related to self-awareness: Is the stress caused by a lack of self-trust, related to their
personality traits, intelligence, past academic achievements, or other environmental
and psychosocial sources.
According to the theory of emotional intelligence, EI is a personal trait that
encompasses the ability to understand one's own emotions, respond to pressure, and
manage relationships effectively. Including mixture of fifteen aspects divided into
four components: (1) Emotionality expresses the level of understanding one's own and
others' feelings, the ability to express emotions, build and maintain relationships; (2)
Self-control means the ability to control emotions, withstand pressure, know how to
regulate emotions and emotional states, and not act spontaneously; (3) Sociality
means diplomatic ability, social skills, ability to influence the emotions of others,
honesty, willingness to fight for one's own rights; (4) Well-being is confident, happy
and satisfied with the present life, always looking at things with a positive and
optimistic perspective.
As such, both views suggest that emotional intelligence and academic stress
can both affect students' academic performance. Students with good emotional
intelligence are able to cope with academic stress more effectively, thereby achieving
better academic results.
1.5. Hypothesis
Nowadays, stress is considered an integral part of life. Both children and adults
can experience stress, with young individuals being the group at the highest risk.
Stress in students is a highly prevalent condition, arising from various factors such as
academic pressure, social life, and sudden changes in the learning environment, all
contributing to an increasing level of stress.
1.6. Scopes
Research subject: The impact of emotional intelligence on academic stress.
Spatial scope: The study was conducted at the HCMC University of Foreign
Languages – Information Technology
Scope of time: The study primarily concentrate on the period from 2019 until
2023. The choice of this timeframe is due to the increased awareness of stress
caused by rising pressures and challenges, particularly influenced by
technology and the COVID-19 pandemic. Simultaneously, emotional
intelligence has become a prominent and crucial topic, as people increasingly
recognize the importance of managing emotions in daily life and in the
learning environment.
Scope of content: Emotional intelligence influences many aspects of life, but in
this study focus on the impact of emotional intelligence on academic stress.
1.7. Limitation
Limitations on research subjects: This study was only conducted with students
of a specific university – HCMC University of Foreign Languages – Information
Technology. Research results may not apply to students of other universities. For
more accurate research results, it is necessary to expand the scope of research to many
different universities.
Study time constraints: This study was only conducted for a short time. The
results may not fully reflect the impact of emotional intelligence on students'
academic stress over a long period of time. For more accurate research results, it is
necessary to carry out research over a longer period of time.
Research results may be influenced by factors other than emotional
intelligence. For example, factors such as pressure from family, school, friends, or
other personal issues can also affect a student's academic stress.
Research results may be limited by the research methods used. Different
research methods can lead to different results.
1.8. Organization
Except for the table of contents, the research paper is structured into the
following five main chapters:
Chapter 1: Introduction - This chapter provide general reasoning and basic
sections on gender foundations regarding the research topic.
Chapter 2: Literature Review - This chapter summarizes and evaluates existing
literature and research relevant to the topic. Demonstrating the author’s understanding
of the subject, identifying gaps in knowledge and justifying the research approach.
Chapter 3: Research Methodology - This chapter describes the research design,
data collection methods and procedures used in the study.
Chapter 4: Results and Discussion - This chapter presents the findings of the
research, typically through text, tables and figures. Including both descriptive and
statisticsal analyses of the data.
Chapter 5: Conclusion and Suggestion - In the final chapter, the research
findings are presented and discussed, along with exploring the implications,
directions, and recommendations based on the obtained results.
CHAPTER 2: LITERATURE REVIEW
2.3.2 Ho Thi Truc Quynh & Nguyen Van Bac, (2021). Thành tích học tập và đau
khổ tâm lý ở sinh viên Việt Nam: Vai trò trung gian của căng thẳng học tập
(Academic achievements and mental distress: The mediating role of academic
stress). Tạp chí Tâm lý học Số 8 (Vietnam Journals Online No.8)
Research by Ho Thi Truc Quynh and Nguyen Van Bac investigated the
mediating impact of academic stress in the relationship between academic
achievement and psychological distress in Vietnamese students. This research uses
the Education Stress Scale for Adolescents (ESSA) to measure college students'
academic stress levels. It is a self-report scale with 16 items divided into 5 subscales,
including academic stress, self-expectations, concern about grades, disappointment,
and workload. The author confirms the need to develop intervention programs that
minimize psychological pain for low-achieving students through the implementation
of measures aimed at reducing academic stress for students.
The team learned that it is necessary to pay more attention to students whose
results are declining and strengthen the staff of psychological counselors who support
the subjects throughout this process. Organize programs that can motivate students to
increase psychological positivity.
2.3.3 Dang Thi Lan, (2019). Biện pháp ứng phó với căng thẳng tâm lý trong hoạt
động học ngoại ngữ của sinh viên hệ sư phạm trường Đại học Ngoại ngữ-Đại học
Quốc gia Hà Nội. (Responses to psychological stress in foreign language learning
by students majoring in pedagogy at the University of Languages and
International Studies - Vietnam National University, Hanoi). Trường Đại học
Ngoại ngữ - Đại học Quốc gia Hà Nội (University of Language and International
Studies - Vietnam National University, HaNoi)
The study aims to elucidate the effectiveness of coping mechanisms for
psychological stress in the foreign language learning activities of pedagogy students
at the University of Languages and International Studies. By employing a systematic
research methodology, the author clarifies the theoretical foundation and practical
aspects of coping strategies for stress in the foreign language learning activities of
students. The results indicate... if there are no measures to deal with it, it greatly affect
the effectiveness of learning and training. Students are in a state of physiological,
cognitive, emotional, and behavioral discomfort that each subject experiences. The
author affirmed that through research, guiding students to adjust their own perceptions
in foreign language learning activities is an appropriate and effective countermeasure
in reducing the psychological level in the activity. Thereby, the group also learned
how to guide the subjects on how to train, change their way of thinking, thinking, self-
reassuring and encouraging themselves during the learning process that encountered
difficulties.
2.3.4 Adi Lukman Hakim, Mega Barokatul Fajri, Erna Nur Faizah (2022).
Evalution Of Implementation Of MBKM: Does Academic Stress Affect On Student
Learning Outcomes? International Journal of Educational Research & Social
Sciences
This study was conducted for the purpose of determining whether there is a
learning strain on a student's academic performance. The factors that cause academic
stress here are due to the fact that the subject feels stress, the main cause is stress and
pressure in the learning process and feels that the results have not been met as
expected. The results after the study have also shown that students' academic scores
are relatively low and still weak, the quality of teaching has not achieved high
efficiency and needs to be provided more fully to improve learning outcomes. In the
teaching process, teachers should create conditions for subjects to ask questions that
are still being asked during class, some active students sit in the front rows actively
learning and understanding the lesson, but in which there are still some crowded
students sitting at the end and passively. Therefore, special attention should be paid to
you so that the subject can be more confident and self-aware so that the results can be
achieved as desired.
The study was conducted on 400 students using a standardized data collection
sheet. This sheet included personal and socio-demographic data, habits, overall life
satisfaction, and academic stress. It contained also the Schutte Self-Report Emotional
Intelligence (SSREI) scale, Depression Anxiety and Stress Scale (DASS), and the
authentic leadership questionnaires. Descriptive, inferential statistics and multiple
linear regression analyses were conducted. The results showed that EI was positively
correlated with the authentic leadership scale and negatively correlated to DASS. EI
can have protective effects against depression and stress among pharmacy students.
Academic stress is an important predictor of increased levels of depression and
anxiety. Proper training of students on EI is required for achieving a better future
career. This can be achieved by `including EI in the curriculum or through
extracurricular activities as well as encouraging students to be more physically active
to build better EI.
2.4.4 Fallahzadeh H, (2011). The relationship between emotional intelligence and
academic achievement in medical science students in Iran. Procedia-Social and
Behavioral Sciences
The author mentions that when an individual is able to manage emotional
intelligence well in life, in a relationship achieve more positive learning outcomes
than those who are not managing their emotions well. So, the study was conducted
with the aim of examining its emotional intelligence with students' learning outcomes.
In order to measure emotional intelligence, the instrument EQ-i- questionnaire was
selected. Initially they filled the demographic data form and then they rated
themselves on EQ-i-test. Finally, their academic performance was appraised on the
basis of their final exam, results for the last three years.The resulting result is a
meaningful relationship between overall emotional intelligence and several
components with academic performance, and emotional intelligence is an important
part of considering improving students' well-being and what causes subjects to
accomplish goals more successfully.
2.2.5 Gordana Stankovska, Dimitar Dimitrovski, Slagana Angelkoska, Zebide
Ibraimi & Valbona Uka, (2018). Emotional Intelligence, Test Anxiety and
Academic Stress among University Students. Bulgarian comparative education
society
Overall, 385 participants in the survey and interviews, all in the Ho Chi Minh
City area and divided into two main groups:
The other group includes 190 freshmen (95 males and 90 females) and 185
senior (93 males and 92 females) from all majors at HUFLIT. The reason the team
chose this group of respondents was because there were differences between freshmen
and senior. Freshmen often face many new challenges at the beginning of their college
journey. Adapting to a new environment, getting to know classmates, and adapting to
the way study at university can create a lot of pressure.
Meanwhile, senior have gone through a long learning journey, accumulating
diverse knowledge and skills. The pressure to study is not as heavy as when they first
started, the ability to manage their time better, know how to prioritize their work, and
understand their career goals. However, they also face distinct pressures such as
choosing a career, finding internship opportunities, and preparing for life after
graduation.
The selection of survey participants includes both males and females in the
study because there are different pressures between genders, which can affect the level
of stress they experience as well as their emotional management abilities.
Additionally, it assists the research team in collecting more detailed and diverse data
on how each gender copes with academic stress. This approach may contribute to
more accurate findings and insights into the impact of emotional intelligence within
each gender group.
3.2. Materials
To get different perspectives, the team used two methods, surveys and
interviews to reach the subjects and gather information and data for the study.
For the team of experts, interviews is the method of choice for the research
team to gather information. The interview is design to include 4 questions. The team
chose this method because in the process of meeting face-to-face it was possible to dig
deeper into the answers. They are have many years of expertise and experience, so
they provide additional insights to help the researcher clarify the objectives of the
research paper.
For the student group, the research team used the survey to collect data for the
topic. Surveys are a typical method of primary and feasibility research to reach large
numbers of participants. Google Forms is the tool for conducting this survey. Survey
questionnaires have an advantage over some types of surveys in that they are cheaper,
compared to other data collection methods, and the level at which results are
conducted and collected is faster.
The content of the questions is all about analyzing the impact of emotional
intelligence on the academic stress of HUFLIT students. The questionnaire is divided
into 4 parts, specifically:
Part 1: Screening questions to screen the survey subjects to suit the research
purpose.
Part 4: As a thank you from the group to the students who took some time to
complete the survey.
3.3. Procedure
3.3.1 Interview
First, the team formulated interview questions. In the process, the team had
difficulty formulating questions. The questions must be designed to motivate the
interviewee to share their views thoroughly and professionally, sticking to the target
topic to make the most of the information. These contents are built by the research
team so that anyone can answer.
For the interviewees, the research team has selected 10 experts in fields related to
the study. These individuals were chosen due to their extensive knowledge on the
research topic, aiming to provide valuable information for the study. The group of
subjects includes:
5 school psychologists from five HUFLIT campuses, these 5 experts have a lot
of useful knowledge about school psychological health because they regularly
reach out to students to help researchers get useful survey information.
3 psychological consultant help answer questions about students' psychological
stress, give common things that are often seen when students are stressed
academically and the strong connection with emotional intelligence based on
the ways that students face and handle it.
2 psychiatrists outline the trends that students encounter in mental health when
emotional intelligence is not high and themselves are too stressed out
academically. Give advice and solutions on health problems.
The interview process for 10 people took 5 days, with each interview lasting
for 30 minutes. On the first day, 3 people were interviewed, followed by another 3 on
the second day. However, due to 3 experts being on a business trip, the interview
schedule had to be extended, and the research team spent 2 additional days
rearranging the timing to avoid disrupting their work. Two suitable interviewees were
also sought during this process. On the last day, 4 people were interviewed.
Additionally, meeting and interviewing the research participants faced time
constraints because of the professional working environment, leading to inevitable
limitations and potential errors during the approach.
3.3.2 Questionnaire
The research team prepares a questionnaire on Google Form, this is the first
step to carry out the research and also the first difficulty in the survey process because
to build a research questionnaire it is necessary to consider and consider carefully to
be able to build efficiency, Highlight and optimally measure research objectives.
After setting up the questionnaire, the research team approached the survey
participants, who are freshmen and senior of HUFLIT through Facebook social
networking channels and groups which suitable for survey purposes, specifically 2
groups: K26 & K29 HUFLIT Group. First, the research team submit an invitation to
join the group - it takes one day to do this because the group have an admin who
agrees to confirm it to be a member of the group.
After being approved to join the group, the research team approached the
research subjects by sending greetings, survey purposes and survey topics, posting
surveys and the time for administrators to approve posts is 1 day. The research team
uses the Google Form platform to present survey questions, share and post them
publicly in the form of links to reach the audiences who need to be surveyed.
After receiving permission from the group admin to post, the team conducted
the survey within two weeks. During this phase of conducting the survey, the team
experienced some difficulties such as broken links resulting in participants not being
able to access. As a result, the team quickly checked and corrected the links to ensure
survey participants could complete the questionnaire. Initially, the survey did not
receive significant attention from participants when it was first posted on social media
platforms. However, in the following days, the team reminded the survey twice in the
morning and evening, therefore the survey attracted quite a large number of students.
Through this survey, the team aims to better understand the views of different
individuals so that they can serve the topic.
The research team utilized the following two tools to assist in statistically
analyzing the survey results:
Google Form - an online survey tool, this is a tool that helps both researchers
and respondents do it more easily and quickly instead of having to spend time, effort,
manpower, and money to go directly to surveys with paper questionnaires. The
Google Forms framework is more advanced and easier to implement, use and manage,
save a lot of costs and also obtain a large amount of information and data from a large
number of respondents.
After obtaining the data from Google Form, the team exported the data into an
Excel table because this tool helps the team optimize the work and save a lot of time.
Thereby helping to improve working efficiency, limiting errors and confusion when
entering data. Excel also has other features such as support for formulas to participate
in calculations, drawing charts ,... Therefore processing data in a more diverse way.
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Relationship to Leadership, Depression, Anxiety and Stress among Pharmacy
Students, Makkah, Saudi Arabia. Journal of Pharmaceutical Research International,
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Lan, Đ. T. (2019). Biện pháp ứng phó với căng thẳng tâm lý trong hoạt động học ngoại
ngữ của sinh viên hệ sư phạm trường Đại học Ngoại ngữ-Đại học Quốc gia Hà Nội.
Điều, Đ. V. (2014). Khảo sát trí tuệ cảm xúc của sinh viên Trường Đại học Sư phạm
Thành phố Hồ Chí Minh. Tạp chí Khoa học, (54), 61.
Fallahzadeh, H. (2011). The relationship between emotional intelligence and academic
achievement in medical science students in Iran. Procedia - Social and Behavioral
Sciences, 30, 1461–1466. https://doi.org/10.1016/j.sbspro.2011.10.283
Guerra-Bustamante, J., León-Del-Barco, B., Yuste-Tosina, R., López-Ramos, V. M., &
Mendo-Lázaro, S. (2019). Emotional intelligence and psychological well-being in
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Guthrie, E., Black, D., Mrcpsych3, B., Shaw, C., Mrcpsychl, P., Campbell, M., Creed, F.,
& Frcpsych1, M. D. (1998). Psychological stress and burnout in medical students: a
five-year prospective longitudinal study. In J R Soc Med (Vol. 91).
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phó với căng thẳng học tập của sinh viên Trường Đại học Y Hà Nội, năm học 2018-
2019. Tạp Chí Nghiên cứu Y học, 138(2), 163-171.
https://doi.org/10.52852/tcncyh.v138i2.92
Hakim, A. L., Fajri, M. B. ., & Faizah, E. N. . (2022). Evaluation Of Implementation Of
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Trường Đại học Khoa học xã hội và nhân văn-Đại học Quốc gia Hồ Chí Minh, Thành
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APPENDIX
1. Theo anh/chị, sinh viên hiện nay có hiểu rõ về trí tuệ cảm xúc không? Có sự khác
biệt nào giữa sinh viên có trí tuệ cảm xúc cao và sinh viên có trí tuệ cảm xúc thấp và
sinh viên có thể làm gì để nâng cao trí tuệ cảm xúc của bản thân.
2. Theo anh/ chị, những nguyên nhân nào dẫn đến tình trạng căng thẳng trong học tập
của sinh viên hiện nay?
3. Theo anh/chị, có mối liên hệ nào giữa trí tuệ cảm xúc và căng thẳng trong học tập.
Có phải sinh viên có trí tuệ cảm xúc cao có thể ít gặp căng thẳng hơn không?
4. Anh/chị nghĩ rằng việc tích hợp giáo dục về trí tuệ cảm xúc vào chương trình học
có thể là một giải pháp hiệu quả để giảm căng thẳng học tập của sinh viên không? Nếu
có, liệu có những phương pháp giáo dục cụ thể nào anh/chị đề xuất?
KHẢO SÁT SỰ TÁC ĐỘNG CỦA TRÍ TUỆ CẢM XÚC LÊN CĂNG THẲNG TRONG
HỌC TẬP CỦA SINH VIÊN TRƯỜNG ĐẠI HỌC NGOẠI NGỮ - TIN HỌC THÀNH PHỐ
HỒ CHÍ MINH
Xin chào các bạn, chúng tôi là sinh viên Khoa Quan hệ Quốc tế - Trường Đại học Ngoại
ngữ - Tin học Thành phố Hồ Chí Minh. Chúng tôi đang tiến hành nghiên cứu sự tác động
của trí tuệ cảm xúc lên căng thẳng trong học tập của sinh viên. Chúng tôi hy vọng rằng các
bạn sẽ dành một chút thời gian để trả lời một số câu hỏi cho bài nghiên cứu này. Chúng tôi
xin cam đoan những thông tin các bạn trả lời trong phiếu khảo sát này sẽ được bảo mật và
dùng cho mục đích phục vụ cho môn học.
Hạnh phúc
bạn bè.
Tôi cảm thấy lo lắng khi nghĩ đến
việc không thể đáp ứng được kỳ
vọng của bản thân.
7. Sự tác động của trí tuệ cảm xúc lên căng thẳng trong học tập
không?