A11Y-3330 Created at 08/Nov/23 3:14 PM by Svistunou,A,Andrei,QCD6 C with the PDF View Plugin for Jira

[A11Y-3330] PDP - User has to navigate through all the links at the bottom of the
page to get to the Add to basket button
Created: 08/Nov/23 12:47 PM - Updated: 08/Nov/23 1:37 PM

Status: To Do
Project: Digital Accessibility_A11Y
Component/s: None
Affects Version/s: None
Fix Version/s: None

Type: Risk Priority: High

Reporter: Betts,N,Nat,QCE R Assignee: Neale,D,Dana,QCD R
Resolution: Unresolved Votes: 0
Labels: A11y, A11y_Keyboardnavigation, A11y_OmniShop, A11y_Screenreader
Original Estimate: Not Specified
Remaining Estimate: Not Specified
Time Spent: Not Specified

Acceptance Criteria: Scenario:

Given
When
Then
Description (with Why
template):
As personaName
I want
So that

Acceptance Criteria

Scenario:
Given
When
Then

Notes:
Development: devsummary not supported yet
Platform Type: IPComms
Reseller Interaction No
Required:
Retest failed - Reopen 0
Count:
Root Cause "PLEASE ANSWER THE FOLLOWING QUESTIONS. NB THE MINIMUM RESPONSE IS ENOUGH
Description: INFORMATION TO ALLOW YOUR TEAM TO CARRY OUT 5 WHYS ANALYSIS AT A LATER
DATE. ALL QUESTIONS MUST BE ANSWERED.
A) DESCRIBE THE ROOT CAUSE (DETAILED ROOT CAUSE, WHY IT HAPPENED and EXPLAIN
WHY IT WAS NOT FOUND BEFORE DELIVERY INTO E2E TEST) :
B) LIST EACH ARTEFACT WHERE THE DEFECT IS FOUND (e.g. SVN URL, SHAREPOINT LINK,
and STORM REF):
C) LIST EACH COMMIT ID/ VERSION FOR THE ITEMS ABOVE (e.g. SVN COMMIT,
SHAREPOINT VERSION):

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A11Y-3330 Created at 08/Nov/23 3:14 PM by Svistunou,A,Andrei,QCD6 C with the PDF View Plugin for Jira

D) HOW WAS THE PROBLEM FIXED AND VERIFIED? (NB REMEMBER TO CHECK FOR ALL
POSSIBLE INSTANCES OF THE PROBLEM, NOT JUST THE ONE THE FAILED TEST HAS
HIGHLIGHTED):
E) WHAT SCENARIOS WOULD YOU RECOMMEND E2E TEST TO RE-RUN?
"
Team: 71322
gitBranch: []

Description

Issue:
When a keyboard only user or Screen reader user wants to navigate to the Add to basket button they have to go through
all the links in the footer to reach it - screen recording attached with screen reader active - NOTE: this is not screen reader
specific and effects keyboard only users as well - I am unable to check Mobile device behaviour due to environment
constarints

Steps to reproduce:
Go to URL: https://webaem-staging-integration.ps.intdigital.ee.co.uk/exp/consumer-electronics/smart-tech/smart-tech
use data below to log in
username: consumer-electronics
password: vfji349qjrcIKD67oefv

Select and in stock product

Tab through the screen to Add to basket button

Expected Behaviour:
For tab to reach the add to basket button before going through all the links - at this moment is seems it is sticky to the bottom
of the page therefore forcing the user to navigate through all the footer links before reaching Add to Basket CTA

Attachments
navigateToAddToBasketIssue.mov (10.37 MB)

Links
Complies
proves [A11Y-2617] Web - Consumer Electronics React A11y Certification To Do
compliance of

History
Betts,N,Nat,QCE R made changes - 08/Nov/23 12:47 PM
Link This issue clones A11Y-1954

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:47 PM

Link This issue proves compliance of A11Y-853

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:47 PM

Labels A11y A11y_OmniShop A11y_Screenreader A11y A11y_Keyboardnavigation A11y_OmniShop
A11y_Screenreader

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A11Y-3330 Created at 08/Nov/23 3:14 PM by Svistunou,A,Andrei,QCD6 C with the PDF View Plugin for Jira

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:54 PM

Description All screen readers (NVDA, VoiceOver, TalkBack)
that we have tested with do not recognise that
the basket modal is being displayed when you
open it for the very first time, one close and then
opened again it works as expected but we cannot
expect users of screen readers to know to do
this, as they would be expecting their software to
announce the basket modal once the select the
open basket button.
In addition to thie above - when you navigate the
basket with the screen reader, again for the very
first time, the close button is not called out. by
some screen readers as close - its called out as
"Menu - button"
Steps to replicate:
Go to URL:
https://staging-converged-basket-dummy-store-
int-btplc.ps.intdigital.ee.co.uk/exp/dummy-
store#maincontent
Activate screen reader
navigate to open basket button
Select to open it
Issue:
When a keyboard only user or Screen reader user
wants to navigate to the Add to basket button they
have to go through all the links in the footer to
reach it - screen recording attached with screen
reader active - NOTE: this is not screen reader
specific and effects keyboard only users as well
- I am unable to check Mobile device behaviour
due to environment constarints
Steps to reproduce:
Go to URL: https://webaem-staging-
integration.ps.intdigital.ee.co.uk/exp/consumer-
electronics/smart-tech/smart-tech
use data below to log in
username: consumer-electronics
password: vfji349qjrcIKD67oefv
Select and in stock product
Tab through the screen to Add to basket button

Result: On the very first interaction with opening

the basket - screen reader does not pick this up
Expected result: Screen reader should announce
the appearance of the modal basket straight away
so the user knows what part of the page/journey
they are interacting with.
Expected Behaviour:
For tab to reach the add to basket button before
going through all the links - at this moment is
seems it is sticky to the bottom of the page
therefore forcing the user to navigate through all
the footer links before reaching Add to Basket
CTA

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:54 PM

Link This issue clones A11Y-1954

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:56 PM

Attachment navigateToAddToBasketIssue.mov

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:58 PM

Summary Basket/Checkout - User has to navigate through PDP - User has to navigate through all the links at
all the links at the bottom of the page to get to the the bottom of the page to get to the Add to basket
Add to basket button button

Betts,N,Nat,QCE R made changes - 08/Nov/23 12:58 PM

Assignee Stears,A,Andrew,QCD R Neale,D,Dana,QCD R

Betts,N,Nat,QCE R made changes - 08/Nov/23 1:00 PM

Team ECOMP - Web Basket & Checkout Eco Marketplace Choose Web Squad

Betts,N,Nat,QCE R made changes - 08/Nov/23 1:36 PM

Link This issue proves compliance of A11Y-853

Betts,N,Nat,QCE R made changes - 08/Nov/23 1:37 PM

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A11Y-3330 Created at 08/Nov/23 3:14 PM by Svistunou,A,Andrei,QCD6 C with the PDF View Plugin for Jira

Link This issue proves compliance of A11Y-2617

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