Bagsic, Julo R.

Facilities Management 10_Activity_1

1. Before deciding on a massive outsourcing initiative, what are the considerations in defining the
baseline for service delivery should have been carefully examined by Dell?

- The company needs to consider whether outsourcing is a wise choice. They must assess
their core competencies and carefully consider which non-essential tasks would be better
suited for outside expertise.

2. How can Dell minimize the risks brought by outsourcing based on the attributes of service
provision?

- By highlighting the limitations and specifications for the services it needs, Dell can lower risk.
In order to support business operations and guarantee that all services are rendered, the
organization must assess its resources.

3. What are the options for service delivery should Dell inject to the company strategy in order to
eliminate outsourcing risks?

- They ought to think about comprehensive facility management since it might offer the
company comprehensive care and direction on how to manage facilities more skillfully from
a number of perspectives.