International Flight Attendant Job Interview Questions

Sample.

1. Why do you want to be a flight attendant?

You should be able to answer this with sincere passion. Give reasons that are genuine and relevant to
the role. Make sure you answer with reasons that show an understanding of what the job entails.

2.What do you know about the role of a flight attendant?

Take time and do research ahead of time and be able to give them a summary of the daily
responsibilities of a flight attendant. You do not want to be blindsided by this question, so it's best to
know the most you can about the role.

3.What do you know about our airline?

Again, do your research. Airlines will look for applicants who can best represent the company. If you are
knowledgeable about the airline then it will show a certain effort that is much appreciated.

In this case, your answer should deal with the specifics of the company. For example, quote their
mission statement and explain how it matches your values and goals.

4.What do you imagine your biggest challenge will be?

Your answer should show that you have considered all the responsibilities of the position. You could use
the job description or else use past experiences to imagine what would be a difficult scenario.

A good place to start is to discuss a difficult customer in a difficult situation.

5.Tell me about a time you had to deal with a difficult customer. How did you resolve it?

Look back on your past work experience and pick a moment where you successfully resolved a situation
with a difficult customer.

Your answer should highlight your abilities to be calm and rational in a professional manner.

6. Tell me about a time in the past at work where you had to deal with an emergency.

In this question, the interviewer wants to see how you act under pressure.
Though not common, emergencies can happen on airplanes and you will have limited help and
resources. Show that you can remain calm and organized in your answer.

7. How would you handle a panicking passenger who demands the flight to land immediately?

Unless the situation is truly serious, it would be unreasonable to land the plane for every nervous
passenger.

Your answer should show that you understand this and take the necessary steps to assess the situation.

8. How would you deal with two passengers arguing about seating arrangements?

People forced to sit in small spaces for a long period is a recipe for confrontation.

Your job as a flight attendant will be to de-escalate such tension. Let your answer reveal your diplomatic
and conflict resolution skills.

9. How would you handle a medical emergency mid-flight?

There may come a time when you have to deal with a medical emergency mid-flight. This question is
designed to get an understanding of the procedure to follow when this situation happens.

10. What would you do if a child passenger was traveling alone?

Unaccompanied minors can be a common occurrence, especially around the holidays. It's our
responsibility as a flight attendant to make sure the child is safe and on the right path while on the
plane.

11. How do you feel about flying?

Since you will be flying all the time when you are a flight attendant, this is a common question that
interviewers ask. Be sure you are honest when answering this question.

12. What is your work style?

This question is typically asked just to get a better understanding of who you are as a worker. The
interviewer also wants to see if your work style fits in to how their company runs things.

13.How do you handle working with others?

When you are a flight attendant, you will be working with people all the time. Your answer should
highlight your collaboration, teamwork, and communication skills.

14. Tell me about a time where you had to give people directions.
Explain your process. Passengers may ask you where to go in an airport from time to time because they
assume you know where everything is. You most likely spend more time in airports than they do. Your
answer should highlight your knowledge of airports and how you are able to use active listening to help
these passengers.

15. Tell me about a time you had difficulties working with other coworkers.

What happened? How did you resolve it? This question is asked to get an understanding of your conflict-
resolution skills. Be sure to highlight these skills and your steps deal with difficult coworker.