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Overall Sensory Evaluation for a New Product Roll-On Deodorant

A Sensory Evaluation presented to the Graduate School of


Centro Escolar University
Mendiola, Manila

In partial fulfillment of the requirements for


COS SCI 212 Developments in Sensory Evaluation and Quality Assurance

Submitted by:
Quennie Mae A. Santos

Submitted to:
Prof. Esperanza K. Moya

January 5, 2022

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I. PROBLEM / SITUATION
Project Objective:
To determine the aesthetic acceptability and performance of product FFP when used under
home-use conditions.

Test Product:
FFP – a newly-developed roll-on deodorant formula

Test Duration:
December 15-19, 2021

Test Objective:
To check if product FFP is acceptable to the panelists/consumers

Test Design:
Overall sensory evaluation test was conducted to 37 panelists with age range from 18 to 55
years old. Prior to testing, the panelists were asked to put aside any deodorant products for
the duration of the study. The sample was given to each panelist and were asked to use it
daily for the defined test duration. The usage instructions for the product is: Hold the product
upright and roll onto each underarm. Close the cap tightly after each use.

Conduct Test:
Each sample is coded and contains a sticker label “FFP” on the front panel of the component.
No other markings are on the sample. All the panelists were instructed to follow the usage
directions and answer the usage test questionnaire (UTQ) based on their evaluation. See
Appendix for the UTQ.

Analysis and Interpretation of the Result:


The UTQ is divided into three sections (Attributes, Safety, Overall Comments). The results of
the evaluation were tabulated and interpreted, based on the highest number of votes on
numerical category scale (Figure 1).

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Figure 1. Rating scale for each attribute

II. PRESENTATION OF RESULTS


A. Attributes
Table 1. Attributes of deodorant that consumers usually look for
Bottom 3
Top 3
Midpoint (Disagree
(Agree strongly/
Attributes (Neither agree nor somewhat/
moderately/
disagree) moderately/
slightly)
strongly)
Product is
35 1 1
lightweight
Product helps to
keep me feeling 36 1 0
fresh all day
Product has
37 0 0
pleasant scent

Table 2. Consistency of the formula


Top 2 Bottom 2
Midpoint
Attributes (Much/ Somewhat (Somewhat/ Much
(Just about right)
too thick) too thin)
Consistency 10 27 0

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Table 3. Overall liking of the product
Bottom 3
Top 3 Midpoint (Disliked
Attributes (Liked it very much/ (Neither liked nor somewhat/
moderately/ slightly) disliked it) moderately/
strongly)
Overall liking 36 1 0

B. Safety
Table 4. Safety attributes during and after use of the product
Attributes Yes No
Redness of skin 0 37
Itchiness of skin 0 37
Rash 0 37

C. Overall Comments
Table 5. Overall comments/experience of the panelists with the product
1 Just right
2 It’s easy to apply and I feel my underarm is not wet and not sticky
3 It’s easy and quick to use, absorbs good in underarm..
4 I love it!
I like it very much I would buy it….same as the one that I usually use….i love
5
the smell it stays 7-8hours for me… I really love it…
6 Too strong scent for me
7 Feel good, my underarm not sweating :)
8 I love it! It suits me! :)
9 Above average
10 Refreshing antiperspirant best for summer
The product was good overall, the scent was light and it gives lasting
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freshness for now, not sure in summertime.

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It is nice, however, maybe my skin is just not used to ROD type. I still prefer
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the cream type.
13 I feel clean and fresh.
14 The product smells good and lasting longer
Scent is mild and smells fresh, thickness is just about right. Feels soft upon
15
applying. I like it overall.
16 Well-scented
17 It has refreshing, feeling and it has a very good smell.
18 Base on my experience my underarm is smooth fresh all day long.
I like it for the following reason 1) the scent is not overbearing, its smells fresh
19 2) easy to use 3) sanitary to use 4) the shape makes it handling easier 5) I was
dry and no sweat marks on my clothes
20 It’s make my under arm dry and fresh all day
I like the smell and the consistency of the product not sticky on the skin very
21
light scent but sometimes it sticks on the cloths.
22 Not too sticky and last longer
23 It was satisfactory
24 Feeling fresh all day
25 Its good stays long!
ROD keeps armpit dry. Smells fresh even after working hour. Doesn’t have
26
sticky feeling.
27 I feel fresh all day long and it moisturized my armpit
28 It provides fresh scent
It was okay. Moisturizing, and not too sticky. Fragrance doesn’t last very long
29
but it doesn’t eventually smell bad so I was okay with it.

III. ANALYSIS AND INTERPRETATION


The UTQ was divided into three categories: Attributes, Safety, and Overall comments. For the
product attributes, based from the data presented in Tables 1, 2, and 3:
 95% of the panelists agree that the product FFP is lightweight (35 out of 37 panelists)
 97% of the panelists agree that the product FFP helps to keep them feeling fresh all
day (36 out of 37 panelists)

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 100% of the panelists agree that the product FFP has a pleasant scent (37 out of 37
panelists)
 73% of the panelists agree that the consistency of product FFP is ‘just right’ (27 out of
37 panelists)
 97% of the panelists liked the product FFP overall (36 out of 37 panelists)

For the safety attributes of the product, based from Table 4:


 None of the panelists experienced redness of skin during and after use of the product
FFP (0 out of 37 panelists)
 None of the panelists experienced itchiness of skin during and after use of the product
FFP (0 out of 37 panelists)
 None of the panelists observed rashes on their skin during and after use of the product
FFP (0 out of 37 panelists)

For the overall comments on the product FFP, based from Table 5, most of the panelists
commented that the scent is good and made them feel fresh all day. It is also not sticky and
is well-absorbed by the underarm skin. There were also noteworthy comments that the
panelists experienced moisturized underarm skin with the use of product FFP. There were
also remarkable comments that some panelist experienced not long-lasting fragrance, too
strong scent, and unsure if the product will still keep them fresh when summer time comes.

IV. CONCLUSION AND RECOMMENDATIONS


With the results of the product attributes that are higher than 90% overall product likeability,
this new product FFP can be continued for mass production and for market launch in the
Philippines. It can be expected to be widely accepted by the consumers when this product is
launched in the market.
However, it is still recommended to increase the number of panelists to further obtain the
market acceptability of the new product FFP. Also, it is recommended for the data to be
processed using statistical analysis.
For the remarkable comments that the panelists have given, R&D team can try to explore
technologies on how to achieve longer-lasting fragrances in deodorants.

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APPENDIX

USE TEST QUESTIONNAIRE


USE INSTRUCTIONS (PARAAN NG PAGGAMIT)
Please put aside any deodorant products for the duration of this study.
(Itabi muna ang ibang ginagamit na deodorant at huwag muna ito gamitin as kahabaan ng
pagsusuri na ito.)

Hold the product upright and roll onto the underarm areas. Close the cap tightly after each
use.
(Hawakan ang produkto nang tuwid at i-apply sa kilikili. Takpan nang maigi pagkatapos
gamitin.)

WARNING STATEMENTS (MGA BABALA)


For external use only.
Keep out of reach of children.
(Para sa panlabas na gamit lamang.
Ilayo at huwag hayaang maabot ng mga bata.)

Please answer the following questions after using the product. (Sagutin ang mga sumusunod na
katanungan pagkatapos gamitin ang produkto.)

Product Attributes
1.
Disagree Disagree
Agree Agree Agree Disagree
Neither Moderately Strongly
Strongly Moderately Somewhat Somewhat
Agree nor (Katamtama (Matinding
(Matinding (Katamtaman (Medyo (Medyo
Disagree ng hindi hindi
pagsang- g pagsang- sang- hindi sang-
(Neutral) pagsang- pagsang-
ayon) ayon) ayon) ayon)
ayon) ayon)
Product is
7 6 5 4 3 2 1
lightweight
Product
7 6 5 4 3 2 1
helps to

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keep me
feeling
fresh all
day
Product
has
7 6 5 4 3 2 1
pleasant
scent

2. Thinking about the consistency or thickness of this deodorant, would you say that it
is…(CHECK ONLY ONE)
(Kung isasaaalang-alang ang lapot at kapal ng deodorant, masasabi mo ba na ito ay…(I-tsek ang
iyong sagot. Pumili lamang ng isa.))
Much too thick (Masyadong malapot/makapal)…..5
Somewhat too thick (Medyo malapot/makapal)…..4
Just about right (Tama lang)………………………..3
Somewhat too think (Medyo malabnaw)…………..2
Much too think (Masyadong malabnaw)…………..1

3. Taking all things into consideration, which of the following phrases best describes how you
would rate the deodorant overall? Would you say that you… (CHECK ONLY ONE)
(Alin sa mga sumusunod na pahayag ang pinakamainam na naglalarawan ng iyong buong
karanasan sa paggamit ng deodorant? Masasabi mo bang… (I-tsek ang iyong sagot. Pumili
lamang ng isa.))
Like it very much (Talagang nagustuhan)…..…..…7
Like it moderately (Medyo nagustuhan)……………6
Like it slightly (Nagustuhan ng kaunti)……..….…..5
Neither like it nor dislike it (Neutral)…………..…...4
Dislike it slightly (Hindi nagustuhan nang kaunti)..3
Dislike it moderately (Medyo hindi nagustuhan)…2
Dislike it very much (Talagang hindi nagustuhan)..1

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Product Safety
Did you experience any of
the below during and after
use of the product?
(Ikaw ba ay nakaranas ng YES NO
alin sa mga sumusunod (OO) (HINDI)
habang ginagamit at
pagkatapos gamitin ang
produkto?)
Redness of skin
(Pamumula ng balat)
Itchiness of skin
(Pangangati ng balat)
Rash
(Pamamantal)

Overall Comments
What was your overall experience with this product? (Ano ang iyong buong karanasan sa
produktong ito?)
____________________________________________________________________________
____________________________________________________________________________
____________________________________________________________________________

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