MACH BAO LIEN

DOB: 18/03/1991
Ho Chi Minh, Viet Nam

PROFILE

Total Experience
(Years and Month ) 9 years Email nina.mbl1803@gmail. com

Current Job Title Senior QC Engineer Telephone number 0908.201.790

I have experience in software testing, beside that knowledge and experience from computer using
and programming help me a lot in doing software testing with high quality deliverables.
I also have experience in creating test plan, designing test cases methodically, executing test cases,
finding bugs, evaluating and reporting found bugs effectively. Trained, joined and experienced in
reality about software development process and software testing process.
I also have experience in analyzing client requirements and working with operating systems. Ability
to manage multiple assigned tasks, strong organizational skills with great attention to detail and
ability to meet deadlines. I am well organized, highly motivated, friendly, cautious, responsible and
have lots of enthusiasm to learn and express working willingness in a professional environment. And
especially I can work under a high pressure environment.

SKILLS
Top Skills (Technical / Non Technical skills)
● Experience in Web Application Testing (WordPress, CMS), E-Commerce
website (Demandware, Salesforce) – 5 years.
● Knowledge of database: SQL (DBeaver) and Elasticsearch Database (Kibana).
● Knowledge of API testing tool: Postman.
● Knowledge of Charles tool for mobile testing.
● Knowledge of Kafka tool to inspect messages stored in the cluster's topics.
● Knowledge of CI, CD (Argocd) to build image tag and deploy new version for release.
● Knowledge of tool: IntelliJ IDEA CE.
● Knowledge of performance testing tool: JMeter.
● Knowledge of Jenkin, Github, AWS S3 Storage.
● Knowledge of tools for testing: Perfect pixel, Photoshop, Zeplin, Figma, Snagit, Browser
Stack and bug tracking tool: Jira, VSTS, QMetry.
● Knowledge of operating systems: Window, MAC, iOS, Android.
Key Roles Performed
● Software QC Engineer – 9 years of experience.
Industry Experience
● E-commerce marketplaces – 5 years.
CERTIFICATIONS

● ISTQB certification – 2018

● Certificate of completion about the training program C/C++.
● Certificate of completion in the English for International Communication
Program (Pre-Intermediate level) at Vietnam USA Society English Centers.

PROFESSIONAL WORK EXPERIENCE

Edulog Vietnam Dates

Role: Senior QC Engineer (Manual) August 2022 – Present
Project description:
Edulog (Education Logistics, Inc.) is the original school bus routing software company
and has been providing routing and planning software solutions to districts across North
America since 1977. We have worked hard to make sure that our software and hardware
solutions stay on the cutting edge by adding school bus GPS tracking, student ridership,
and parent communication solutions that help school districts like yours improve safety
and keep money in the classrooms while transporting students efficiently.

Roles and Responsibilities:

● Read and analyze documents, specifications, review system requirements.

● Create and execute test cases, finding bugs and reporting bugs to a bug tracking
system.
● Report testing status, assign tasks and track testing status.
● Reproducing posted bugs with developers to clarify unclear reported steps.
● Release new version for app, create release note.
● Completion of all assigned tasks and actions by the lead/manager
● Contribute to the growth of the team.
● Do performance testing (load test, stress test) with Apache JMeter tool.
Previous Relevant Work Experience
1/ DXC Technology

Role: Professional Product Test/ Phoenix SG September 2019 – July 2022

Project description: Working as QC Mobile Applications (on Tablets) at Manulife Singapore

project which provides insurance, retirement and wealth management solutions to meet the
financial needs of our customers across various stages of their lives.

Responsibilities:

● Completion of all assigned tasks and actions by the lead/manager,

● Report directly to QC leader, make daily report and weekly report to QC manager.
● Reading and analyzing documents, specifications.
● Executing test cases, finding bugs and reporting bugs to a bug tracking system.
● Report testing status, assign tasks and track testing status.
● Reproducing posted bugs with developers to clarify unclear reported steps.
● Carry out demo/showcases on the project work to clients when requested.

Achievements:
● Improved skills of testing, analyzing and debugging bugs.
● Improved skill of bug finding and reporting.
● Experience with Agile environment.
● Experience with systems: iOS, Android.

2/ Merkle (Isobar Commerce) September 2016 - August 2019

Role: Senior QC Engineer (Manual)

Project description: Working at E-Commerce projects (Online shopping web sites for retail sales
direct to consumers, Business-to-business buying and selling, gathering and using demographic
data through web contacts and social media, marketing to prospective and established
customers by e-mail or fax, newsletters...) which is in the planning, development and support of
complex E-Commerce platforms for medium to large international B2B & B2C companies and
renowned brands.

Project Name: Samsonite Asia, Lacoste, Armani, Lancôme, GoPro Karma, Patagonia Asia,
Pandora, Charlotte Olympia, Loreal Asia.

Responsibilities:
● Reading and analyzing documents, specifications.
● Executing test cases, system integration testing (SIT) to verify services functions when
integrated to create an end-to-end business process (write user guide).
● Finding bugs and reporting bugs to a bug tracking system. Report testing status,
assign tasks and tracking testing status.
● Reproducing posted bugs with developers to clarify unclear reported steps.
● Report directly to QC leader, make daily report and weekly report to QC manager.
Achievements:
● Improved skills of testing, analyzing and debugging bugs.
● Improved skill of bug finding and reporting.
● Improved skill of responsive web testing (perfect pixel).
● Improved knowledge of B2C or B2B e-commerce (Demandware)

3/ Global CyberSoft May 2016 – August 2016

Role: Software QC Engineer
Working at DTV Project. This Project contains many subsystems of the DIRECTV Company
in US, which developed to process video, store it to replay later, delivery and provide access
to live DIRECTV broadcast programming over the internet to mobile, set-top box devices and
provides or on a per program basis via over-the-top (OTT) delivery, simulating the real
system for testing.

Responsibilities:
● Reading and analyzing documents, specifications.
● Executing test cases.
● Report defects and verify the fixes.
● Report testing status, assign tasks and track testing status.
Achievements:
● Improved skills of testing, analyzing and debugging bugs.
● Improved skill of bug finding and reporting.
● Improved skills of testing on devices (set-top box).
● Improved knowledge of Linux, Networking, Test Link.

4/ Zinio Company Sep 2014 – May 2016

Role: Junior QC Engineer
Project description: The purpose of this project is to publish content from the Zinio Pro
Publishing Platform directly into WordPress for display on the web. The WordPress plugin
synchronizes stories and other content instantly, and allows full customization of how content is
displayed. This centralized approach means that the publisher can easily access and use
existing content stored in Zinio Pro that has been used or created for other channels such as
App’s or Print. Applications Zinio Pro also offers a multichannel publishing platform with
upgrades for Print, Web & Newsletter. An enterprise grade platform that allows for the creation,
editing and management of your content and issues in a fully integrated multichannel platform.
Synced with your Website content and Plugin our Newsletter Plugin allows publishers to build,
preview and send their newsletters directly via our efficient and intuitive Zinio Pro Publishing
Platform.
Project Name: Zinio Unlimited, OPI, Mining News, California Builder & Engineer (ACP), Grazia,
Delicious Magazine, Mining Magazine, Mining Journal, Mining monthly, Farming Ahead.
Responsibilities:
● Reading and analyzing documents, specifications.
● Executing test cases.
● Finding bugs and reporting bugs to a bug tracking system.
● Reproducing posted bugs with developers to clarify unclear reported steps.
● Report directly to foreign project managers.
Achievements:
● Improved skills of testing, analyzing and debugging bugs.
● Improved skill of bug finding and reporting.
● Improved knowledge of database system
● Experience with Agile environment, knowledge in manual test based on ISTQB
and knowledge of bug tracking tools: Jira.
● Experience with Web Application (WordPress), used to test on front-end, back-end
CMS (a content management system is a system used to manage the content of a Web
site).
● Experience with operating systems: Window XP/7/8/8.1, iOS, Android.
● Report directly to foreign project managers and good teamwork.

WORK REWARDS/ RECOGNITION

Best Team Award for Phoenix SG in DXC company

EDUCATION
University Country
Natural Sciences University, HCMC Viet Nam
LANGUAGES
English: listen, speak English well and read, write English fluently.