RIGHT TO

CONSUMER
RIGHT TO INFORMATION
RIGHTS
SAFETY
Consumers are the
most important aspect
in an economic system right to be protected against
marketing of goods and services
which are hazardous to life and
Consumer right is ‘the
right to have information property
about the quality, potency,
quantity, purity, price and
standard of goods or
services’
The right to be protected from all kinds of
hazardous goods and services
The right to be fully informed about the
performance and quality of all goods and
services
The right to free choice of goods and

the right to be informed about

services
The right to be heard in all decision-making
processes related to consumer interests
The right to seek redressal, whenever
consumer rights have been infringed
the quality, quantity, potency,
The right to complete consumer education

It is applicable to specific areas purity, standard and price of

like healthcare, pharmaceuticals
and food processing, this right is
spread across the domain having a
serious effect on the health of the
consumers or their well being viz
goods or services, as the case
may be so as to protect the
consumer against unfair trade
practices

RIGHT TO
CHOOSE
‘the right to be assured,
wherever possible, to have
access to a variety of goods
and services at competitive
prices.For regulating the
market place, there is just one
factor required and that is
competition
putting forward their complaints
A consumer should have the opportunity
to select the goods or services that he or
she wants to purchase
No matter what size or form, or span,
but collusion of various companies
which sell a similar kind of product
is unethical or say less legal
RIGHT TO BE
HEARD
The right to be heard and to be
assured that Consumer's interest
will receive due consideration at
appropriate forums
This right helps to helps to
empower the consumers for
and concerns fearlessly
RIGHT TO
REDRESSAL
Right to seek redressal against unfair trade
practices or unscrupulous exploitation of
consumers
RIGHT TO CONSUMER
EDUCATION
right to acquire the knowledge and skill to be an
informed consumer throughout life. Ignorance of
consumers, particularly of rural consumers, is
mainly responsible for their exploitation