OUTLOOK
(***)-ka mtlb h apni buddhi lagao.
1. CALL THEM
A. IF YOU KNOW THERE NAME, WISH
THEM PROPERLY OR
B. WISH THEM AND KINDLY ASK FOR
THERE NAMES.
2. TELL THEM ABOUT
YOURSELF/INTRODUCE YOURSELF
TO CUSTOMERS
3. ASK THEM ABOUT THEIR CAREER
AND WHETHER ANY OF THEIR
FAMILY MEMBERS ARE INVOLVED
IN COMPETITIVE EXAMS.
A. IF YES THEN ASK THEM FOR WHICH
EXAM THEY ARE PREPARING AND
WHAT ARE THERE STUDY MATERIALS
i. After knowing there study material
just keep telling them about your
product.
ii. And in between just keep asking
them whether they are getting what
you are telling them or not.
iii. Specifically describe all your products
to them.
B. IF NO THEN HUMBLY JUST TELL
THEM ABOUT PRODUCT(create need
of your product to them anyhow just
to convince) OR KEEP THE CALL
TELLING THEM NO ISSUES.
ABOUT OUTLOOK
Outlook india ka sbse jada vibrant
current affairs aur news magazine h
jo ki yr 1996-97 me launch hua tha.
Ye kafi bold aur aggressive reporting
k liye jana jata h aur kafi popular
h….isne kai baar unn sawalo ko
samne laya h jo ki kai logo k zaban
par tha magar wo kabhi keh ni
paaye….iska weekly circulation 3.5
lakhs h ….aur isko one of most
credible source mana jata h current
affairs ka….
i. OUTLOOK BUSINESS- marked price -
1200, agar aap hamse kharidenge to
apko rs-999 me padegaa 1yr k liye
(aap hmari outlook business
magazine try kijiye..ye bhut
interesting book h jo ki business k
new tarike new strategies se deal
karti h…ye apko apke business
growth me help krega aur kafi
problems k decision lene k liye bhi
sahi rahega…dekhiye kai baar aisa
hota h ki current market system
samajhne me ya business ko kaise
expand kre
wo smjhne me dikt hoti h aur ek
galat faisla kafi bhari nuksan kara
sakta h….aur ek ache business
person hone k nate aap ya koi bhi ye
to ni hi chahega n
sir/madam..hamara product
important business isues pe focus
krta h aur unse related related
decision lene me madat krta h…ye
business ki sari chize ya jinn chizo se
business pe fark padta h unn sab ko
consider krti h jaise ki
economic(arthik)
political(rajnitik)regulatory(niyamak)
and market driven(bazar sanchalit).
….rapid changes of business market
ko bhi different persepective se
include krta h…..aur kuch bhi bol ena
man me jo aye…convince krne k liye)
EXPECTED QUESTIONS
Ham kyu kharide apka product?
ANSWE-Kyuki yebest h market me
aur reasonable price me bhi h agr
aap zadabranded magazine lete h to ii.
shyd uski information bhi thodi
irrelevant aur wo kafi costly bhi hoti
h…hmari magazine easy language me
h to apko samajhne me asani
hogi..aur kuch bhi bol dena.
Ham itne time se business kr rhe h to
ab book kyu?
ANSWER-Aap itne time se business kr
rhe h to kai baar hua hoga ki apne
loss face kiya hoga..uski 2 hi wajh ho
sakti h ek to ye ki apko market ka
idea n ho ya to fir apne decision lene
me koi galti krdi ho..to hmari book
apko inn sab chizo me help kregi…
aap agey se dhyan rakh sakte ho ki
wo galtiya dobara naho….aur samaya
k sath business k tarike aur market
system change ho rha h to unhe
smjhne k liye bhi hmari book kam
ayegi apko….***thodi apni budhi lga
k kuch bol dena…****
Magazine se acha ham koi book n
lele iske liye?
ANSWER-book jada mehngi pad
jayegi apko aur usko samajhne me
bhi dikt ho skta h…hmare magazine
me chize easy h aur jada cotly bhi ni
h…aur book conceptual hote h…yaha
apko easy tarike se example k sath
har chiz smjhaya gya h…aur book ek
time k liye relevant h…ye update ni
dega….hmari magazine apko update
rkhegi***
OUTLOOK MONEY-marked price-840
bt aap hamse purchase krte h to
apko rs. 749 me padega 1yr k liye
(agar apko finance ya investment me
interest h to ek baar hamare outlook
money ko try kijiye…isko ab tak jitney
readers ne use kiya h unhone best
investment decision li h…ye readers
ko smart investment decision lene
me help krta h……..iski kahaniya kafi
focused h jo ki reader ko kafi specific
aur jo ki use kiya ja sake current
scenario me waise tips deta h jisse ki
money grow kra ja sake
rapidly…..hamari magazine padhke
apko aisa lagega ki jaise koi manager iii.
hi apko sab smjha rha h kyukiye kafi
to the point h aur pure in depth
knowledge k sath h..ki kis tarah inv
est krna h…barawing kaise krni h aur
spend kaise krna h…
Ye 3 chizo pe focus krta h 1.investing
well…….2.borrowing wisely……
3.spending smartly……dekhiye apko
investing me interest h to apne kiya
to hoga hi losses bhi face kre honge
to apke losses n ho isiliye h ye aur
agr aap new h iss sector me tb to ye
bhot beneficial h apke liye…kyuki
isme investment k sare aspects ko
bhut ache se describe kiya h smjhaya
h….***
EXPECTED QUESTIONS
Firhal market me bhut se aaps h jo ki
iski complete knowledge dete h aur
easily investment ho jata h…then y ur
magazine?
ANSWER-ji sir/ma’am apki baat sahi
h…bt kya unn apps k data aur jo
details wo provide krte h wo har bar iv.
authentic rhta h?.....kya apko pta h
wo apps apka bhi data collect krte h
aur fraud ka bhi dar hota h
usme….aur inn sab chizo se bachne k
liye hmara product use kro…….***
Unexpected questions..
ANSWER-you need to answer your
way***
OUTLOOK TRAVELLER-marked price
1800, hm apko 600me denge 1 yr k
liye
(sir/m’am agr aap ko ya apke Parivar
ko travelling me interest h to ye apke
liye h……aaj k daur pe budhe bujurg
bache navjavan har kisi ko isme
dilchaspi h….hmare is magazine me
apko sare latest trends travelling aur
tourism ki mil jayegi kyuki ye puri
upto date magazine hoti h…aur ye
pdhne me apko maja ayegi kyuki
isme ache visuals h aur kafi bdhiya
advice h….)
EXPECTED QUESTIONS
Google n use krlu mai
ANSWER-wo apko ekdm relevant
answer ni dega….kafi websites visit
krke compare krna padega….aur
isme sari information ek sath ek hi
jagah di h.
Unexpected question
ANSWER-unexpected sa jawab de do
apne man se***
OUTLOOK HINDI-marked price
1040,aur agr aap hmse lete h to apko
899 me pdega 1yr k liye.
(hmari magzines hindi me bhi
available h…aur sirf outlook hi
national hindi language me magazine
print krata h..baki sari magazines sirf
english translates hoti h….iska
original hindi content hota h…pure
desh bharke readers ko dhyan me
rkhte hue iski language aur content
ko decide kiya gya h….iss magazine
me jitney bhi influential politicians…
businessmans…scholars…teachers…
students ya kisi bhi field me koi bhi
influential person hota h unke barey
me btaya gya h aur ye apko madat
krega kai nai chize sikhne me aur
janne me…***)
EXPECTED QUESTIONS
Mujhe ni aya ek bhi sawal kyuki
isme sbse pehla mera language
barrier hi h to ye mai magazine
lene ka sochungi hi ni….to sare
questions un expected hi honge…
aap apne hisab se soch lijiye***
4. IF THEY ARE CONVINCED AND
READY TO PURCHASE THEN JUST
SELL IT OTHERWISE CUT THE CALL
AND TRY AGAIN NEXT DAY OR
AFTER THAT
1. LISTEN TO THEM WHAT THEY ARE
SPEAKING
2. WISH THEM HUMBLE
3. CUT THE CALL.
***
District having highest
loss
40
Total
0
INTRODUCTI
ON TO THE
PROJECT
In today's competitive business landscape,
understanding and managing retailer attrition
is paramount for sustained growth and
success. Working as an intern at Havells
India, embarked on a one-month internship
journey from August 6th, 2023, to
September 7th, 2023, with a specific focus
on retailers' attrition and performance
analysis within the central Uttar Pradesh
branch of Havells India. This report delves
into the insights, observations, and
recommendations derived from this
comprehensive internship experience.
Havells India, a pioneering brand in the
electrical equipment industry, operates its
central Uttar Pradesh branch from
Hazratganj, Lucknow, Uttar Pradesh. With a
vast network of over 7500 retailers in this
region, the company's success hinges on not
only acquiring new retailers but also
retaining and nurturing existing ones.
My internship journey involved a deep dive
into the dynamics of retailer attrition within
this branch and a thorough analysis of
retailer performance. Through data-driven
research, hands-on experience, and
interactions with key stakeholders, this
report aims to shed light on the challenges,
trends, and opportunities related to retailer
attrition and performance within Havells
India's central Uttar Pradesh branch.
By exploring the intricacies of this vital
aspect of business operations, this report
intends to offer valuable insights that can
contribute to Havells India's strategic
decisions and foster stronger relationships
with its retailer network. It is our hope that
the findings within this report will not only
enhance our understanding of retailer
attrition but also provide actionable
recommendations for sustaining and
enhancing retailer partnerships in the future.
4.

DENT CAUSED BY THE

PRODUCTS
HAV BCP HAV EWA
HAV FAN HAV PUMP
34%
HAV40%
SDA HAV WIRE
REO EWA REO FAN
REO WIRE STD BCP
STD EWA STD FAN
STD WIRE #N/A
(blank)
1% 5%
5% 5%
1%
1%
2%1% 2% 2% 1% 1%