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QTCL BCG
QTCL BCG
QTCL BCG
Case 2: Vietnam one of the first countries in the world to use 5G technology
Vietnam piloted the first call using 5G technology, making it one of the first countries in the
world with the new technology.
The call was made by the local Viettel Military Industry and Telecoms Group and its partner
Ericsson from Sweden, in the presence of Minister of Information and Communications Nguyen Manh
Hung and Minister of Science and Technology Chu Ngoc Anh.
The call had a mobile internet speed of 1.5-1.7 Gigabits per second; much faster than 4G and the
equivalent of the speed of commercial cables.
This is the first time Vietnam has been among the first countries to use a new technological
application, Minister Hung said at the event. Before Vietnam, US, Australia, Japan, and South Korea
also successfully piloted 5G technology. Viewing information and communications technology (ICT) as
the basis to promote growth in all fields, Vietnam focuses on its development so that people and
businesses can compete in the global economy, and for this reason 5G was deployed early, he added.
“5G is an opportunity for Vietnam to improve its competitiveness rankings in the world,” he explained.
“It will test 5G this year and put it into commercial use in 2020, in all hi-tech zones, national innovation
centers, and smart factories.”
With the mission of pioneering a digital society in Vietnam, Viettel is confident of mastering
modern technologies, according to Mr. Le Dang Dzung, Viettel Group’s acting Chairman and General
Director. “In terms of transmission infrastructure, IoT technology based on 4G LTE-M and NB-IoT has
been deployed by Viettel, with it becoming one of the first 50 operators in the world to deploy these
technologies,” he said. “Viettel is ready to apply artificial intelligence solutions to solve social problems.
It has also built the largest and most sophisticated network security team in Vietnam to protect the safety
of users on the internet.”
Mr. Denis Brunetti, Head of Ericsson Vietnam, Myanmar, Cambodia and Laos, said Viettel and
Ericsson recognize the importance of using 5G in applying and improving the benefits of Industry 4.0. It
is expected to promote digitalization in all sectors, including production, agriculture, energy, healthcare,
and education. By bringing 5G services to Vietnam early, Viettel and Ericsson have built a foundation
for Industry 4.0, and 5G will provide important infrastructure to create momentum and allow Vietnam to
attract more FDI in the hi-tech sector.
Viettel said it will continue to expand its pilot of the 5G network in Hanoi and Ho Chi Minh
City. The pilot will help the Ministry of Information and Communications evaluate 5G technology based
on coverage areas, capacity, maximum speed, and compatibility with current infrastructure. The ministry
will then have a foundation to map out policies and a roadmap for the commercialization of 5G in 2020.
The ministry has granted licenses to Viettel and MobiFone to implement 5G pilots for one year,
from January 2019 to January 2020.
Analyze the competition among ICT companies (Viettel, VinaPhone, MobiFone) up to the year
of 2021-2022.
1. Market Share and Positioning: Viettel, VinaPhone, and MobiFone are the three major players in the
Vietnamese ICT market. Their competition revolves around gaining and retaining market share. The
positioning of each company in terms of network coverage, service quality, and customer satisfaction
will play a crucial role in their competitiveness.
2. 5G Network Deployment: By 2023-2024, all three companies are likely to have commercially
launched their 5G networks, following successful pilot projects. The competition will intensify as they
vie for subscribers and market dominance in the 5G era. Factors such as network coverage, speed,
reliability, and innovative 5G services will be critical in attracting and retaining customers.
3. Service Diversification: To differentiate themselves in the market, ICT companies will focus on
diversifying their service offerings. This may include expanding beyond traditional telecommunication
services and venturing into areas such as cloud computing, Internet of Things (IoT), artificial
intelligence (AI), and digital solutions for various sectors like healthcare, education, and agriculture. The
ability to provide comprehensive and innovative solutions will contribute to their competitiveness.
4. Customer Experience and Digital Transformation: As digital transformation continues to drive
businesses and industries, ICT companies will compete to provide seamless and enhanced customer
experiences. This includes improving digital infrastructure, customer service, and offering personalized
and tailored solutions. Companies that can effectively enable and support their customers' digital
transformation journeys will have a competitive edge.
5. Partnerships and Collaborations: Strategic partnerships and collaborations with local and international
players will play a significant role in enhancing the competitiveness of ICT companies. These
partnerships can bring access to new technologies, expertise, and market opportunities. Companies that
can forge strong alliances and ecosystems will have an advantage in delivering comprehensive and
integrated solutions.
6. Regulatory Environment: The regulatory environment will also influence the competition among ICT
companies. Regulations related to spectrum allocation, licensing, data privacy, and cybersecurity will
shape the playing field. Companies that can navigate and adapt to regulatory changes effectively will be
better positioned in the market.
It's important to note that market dynamics and the competitive landscape can evolve rapidly. New
entrants, technological advancements, changes in consumer behavior, and unforeseen events can impact
the competition among ICT companies in Vietnam. Monitoring industry trends and staying agile in
response to market changes will be crucial for sustained competitiveness in the coming years.
QUES 1: The stage of strategy management typically involves a series of interconnected activities aimed
at formulating, implementing, and evaluating an organization's strategies to achieve its goals and
objectives. These activities can be summarized in the following stages:
1. Environmental Analysis: In this stage, organizations assess the internal and external environments to
identify opportunities and threats that may affect their strategic direction. This involves conducting a
SWOT analysis (examining strengths, weaknesses, opportunities, and threats), analyzing industry trends,
market dynamics, and competitor behavior.
2. Strategy Formulation: Once the environmental analysis is complete, organizations develop strategic
goals and objectives based on their assessment. This stage involves selecting the most appropriate
strategic options to pursue, considering factors such as market positioning, competitive advantage, and
resource allocation. Strategies can include market expansion, product diversification, cost leadership,
differentiation, or innovation, among others.
3. Strategy Implementation: Implementation is the stage where organizations execute their chosen
strategies. This involves translating strategic plans into actionable initiatives, allocating resources,
setting performance targets, and establishing a clear organizational structure. It may also involve
aligning various functional areas, such as marketing, operations, finance, and human resources, to ensure
coordinated efforts toward strategic objectives.
4. Performance Monitoring and Evaluation: Once strategies are implemented, organizations
continuously monitor and evaluate their performance against predetermined targets and key performance
indicators (KPIs). This stage involves tracking progress, identifying deviations, and making necessary
adjustments to stay on track. Regular evaluation allows organizations to assess the effectiveness of their
strategies and make informed decisions about refining or revising their approach.
5. Strategy Review and Adaptation: Strategy management is an iterative process that requires
organizations to regularly review and adapt their strategies in response to changing internal and external
factors. This stage involves reflecting on the outcomes of the performance evaluation, analyzing market
trends, and reassessing the organization's strategic direction. Based on this analysis, adjustments can be
made to the existing strategies or new strategies can be developed to align with emerging opportunities
or mitigate emerging threats.
Overall, strategy management involves a continuous cycle of analysis, formulation, implementation, and
evaluation. It is a dynamic process that requires flexibility, agility, and proactive decision-making to
ensure the organization remains competitive and achieves its long-term goals.
QUES 2: Which stage of strategic management do you feel is the most important?
Each stage of strategic management is essential and serves a distinct purpose in the overall process.
However, if I were to identify one stage as particularly important, it would be the strategy
implementation stage. Here are the reasons for considering it as the most crucial:
1. Turning Plans into Action: Strategy implementation is the stage where organizations translate their
strategic plans into actionable initiatives and operational activities. Without effective implementation,
strategies remain mere ideas on paper and fail to generate tangible results. It is the stage where the
organization's vision and goals come to life.
2. Resource Allocation: Strategy implementation involves allocating resources, both human and
financial, to support the strategic initiatives. Effective resource allocation ensures that the necessary
funds, talent, technology, and infrastructure are available to execute the strategy successfully. Without
proper resource allocation, even the most well-formulated strategies may remain unachievable.
3. Organizational Alignment: Successful strategy implementation requires alignment and coordination
across various functional areas and departments within the organization. It involves ensuring that
different teams understand their roles, responsibilities, and how their work contributes to the larger
strategic objectives. Organizational alignment facilitates synergy, collaboration, and a unified effort
towards achieving the strategic goals.
4. Overcoming Resistance and Challenges: Strategy implementation often encounters resistance, both
from internal and external sources. Resistance may arise due to changes in organizational structure,
processes, or culture. Overcoming this resistance and addressing challenges that arise during
implementation is crucial to ensuring the strategy's success. It requires effective change management,
communication, and stakeholder engagement.
5. Continuous Monitoring and Adaptation: Strategy implementation provides an opportunity for ongoing
monitoring, evaluation, and adjustment of the strategy in response to changing circumstances. It allows
organizations to track progress, identify deviations, and make necessary adjustments to stay on course.
This agility and adaptability are crucial in today's dynamic and rapidly evolving business environment.
While strategy formulation and evaluation are important, without successful implementation, strategies
remain theoretical and do not lead to desired outcomes. Effective strategy implementation bridges the
gap between planning and execution, enabling organizations to realize their strategic objectives and
drive meaningful change.
It is worth noting that the importance of each stage can vary depending on the specific context and
challenges faced by the organization. Therefore, a comprehensive and well-rounded approach to
strategic management that addresses all stages is crucial for long-term success.
2. GE McKinsey matrix
Strategic implications
The three degrees (High, Medium and Low) of Industry Attractiveness and Competitive Strength
provide 9 different strategic postures for a business. The strategic actions to choose from are:
1. Invest / Grow strategy
2. Selectivity / Earnings strategy, and
3. Harvest/Divest strategy
Invest/Grow strategy
The best position for a business to be in is the Invest/Grow section. A business can reach this scenario if
it is operating in a moderate to highly attractive industry while having a moderate to highly competitive
position within that industry. In such a situation, there is a massive growth potential.
However, to grow, a business needs resources, such as assets and capital. These investments are
necessary to increase capacity, reach new customers through marketing or improve products through
Research & Development. A business can also choose to grow externally via Mergers & Acquisitions
(M&A), in addition to organic growth. Again, it will require investments to execute M&A activities.
The most notable challenges for a business in these sections are resource constraints that block it from
growing bigger and becoming / maintaining market leadership.
Selectivity/Earnings strategy
This strategy is also referred to as Hold strategy. A business in the selectivity / earnings section is a bit
more tricky. The business is either in a low – moderate competitive position in an attractive industry or
in an extremely high competitive position in a less attractive industry. Deciding whether to invest or not
to invest largely depends on the business’s outlook. It could expect to, either improve its competitive
position or shift to a more attractive industry.
The business should carefully decide its competitive move. As a business, you want to use most of your
investments in the Invest/Grow section. Then, use the remaining investments in the selectivity / earnings
section to improve your competitive position. You should closely monitor the progress and
improvements and correct the course as necessary.
Harvest/Divest strategyThis strategy is most appropriate for a business that:has a low
competitive position, is active in an unattractive industry, or a combination of the twoThese businesses
do not have too many promising outlooks. The strategic responses to consider are:Divest the business
units by selling it to an interested buyer for a reasonable price. This is also known as a carve-out,
orChoose a harvest strategySelling the business unit to another player in the industry that has a better
competitive position is not a strange idea at all. The buyer might have better competences to make it a
success. Or, the buyer can create
CPM MATRIX
CPM (Critical Path Method) is a project management and strategic management planning tool used to
identify the most important work sequence in a project and calculate the time required to complete the
project. CPM helps management coordinate work and resources efficiently, and provides detailed
project schedules.
Here are the steps to define and create a CPM:
1. Identify the tasks: First, identify all the work required to complete the project. Each job must be
clearly defined, specific and measurable.
2. Determine the order and dependencies of the jobs: Determine the order and dependencies between the
jobs. A job can only start after the premise job has been completed. This helps to define the sequence of
work involved and prescribes the order of execution.
3. Determine the time to perform and finish the job: Estimate the time it takes to complete each job. This
can be based on previous experience, data analysis or expert judgment.
4. Build CPM diagram: Based on information about job order and execution time, build CPM diagram
by creating a network of jobs. This diagram consists of nodes representing work and links representing
dependencies between them.
5. Determine the project time: Calculate the time required to complete the project by defining the critical
path in the CPM diagram. The main path is the sequence of work that has no delay and takes the longest
time in the project. The timing of the exact path determines the completion time of the project.
6. Management and adjustment: Monitor and manage real progress project implementation, and make
adjustments when changes or risks occur. CPM allows you to identify the most important tasks and
prioritize resources and effort into those tasks.
By defining and creating a CPM, you can have a detailed and efficient project schedule to manage and
track project progress.