GOVERNMEN

TE M A R K E T P L A
CE

New Delhi
 1. Introduction

The Government e Marketplace

(GeM) platform was launched on 9th
August, 2016 as an online, end to end
solution for procurement of
commonly used goods and
services for all Central Government and
State Government Ministries,
Departments, Public Sector Units
(PSUs) and affiliated bodies. The
1.1 GeM Charter
purpose of this document is to
establish a robust structure and basic
set of rules that will guide thedifferent
1. GeM shall provide a complete end-to end
facets of the GeM initiativeacross
contactless, cashless and paperless procurement
strategy and operations. Thisdocument
is in furtherance to the following system:
Government directives issued in relation GeM shall cover the entire procurement process right
to GeM. from vendor registration to order fulfillmentand
payment.
1. Rule 141-A of GFR 2005, superseded
by Rule 149 of GFR 2017. 2. GeM shall constantly endeavor to enhance
transparency and efficiency in the procurement
2. Office Memorandum on GeM process:
payment and timelines dated 20th GeM shall bring about standardization in the
September, 2016. procurement process and ensure adherence totimely
delivery and payment.
3. Office Memorandum on the entry in
the Government of India (Allocation of 3. GeM shall be a trust based system with minimal
Business) Rules, 1961dated 9th manual intervention:
December, 2016. GeM shall leverage technology and the existing
database with domain Ministries to ensure ease and
4. Cabinet Note dated 7th April, convenience in the processes of registration,
2017. procurement transaction and contracting.

5. Cabinet Secretariat Notification 4. GeM shall provide decision support to help

dated 8th December, 2017.
This document shall therefore act as
the principle guiding force basis
which GeM shall design its
processes and policies. While this
document shall be revised as the
platform and organization matures,there
are certain key elements of GeM that
are immutable and form its foundation.
The GeM Charter captures these
elements as a set of commitments that
GeM shall undertake and uphold
going forward.
users achieve optimal value-for-money:
GeM platform shall provide additional features such as
buyer and seller rating, tools to establishprice
reasonability and demand forecasting to help its users
make more informed decisions.
5. GeM shall provide a robust audit trail along withan
internal system of check and controls:
GeM platform shall employ a system of inbuilt checks
and controls and maintain an audit trail (for a period
specified on the GeM platform) that shall make it
possible to trace back the activity ofany user if the need
arises.
their Annual Procurement Plan of goods and services on GeM portal within 30 days of Budget approval.”

i. Thus, in line with the GFR mandate, all buyers must provide a projection of their annual demands in
the format prescribed by GeM indicating required goods/services along with the specification, quality,
quantity, consignee location and time of requirement etc. at the beginning of the financial year. The buyer
will have the flexibility to continuously update theplan.

ii. The information will be used by GeM for predictive assessment and to allow effective demand
forecasting and planning. This will help sellers plan better and in turn ensure availability of required
products/services and lower prices for the buyer. Removal of DifficultyAny difficulties experienced
during the course of implementation of this notification shall
be clarified by the GeM SPV under the Ministry of Commerce through suitable press releases, which shall
be kept on public domain.

5.2.5.1 Removal of Difficulty

Any difficulties experienced during the course of implementation of this notification shall be clarified by the
GeM SPV under the Ministry of Commerce through suitable press releases, which shall be kept on public
domain.