GADIZA MADHYARATRI CINTAMANIST

Address: JL. Pulo Asem VI no. 20a, 13220, East Jakarta

Email: gadiza.mc@gmail.com
Phone: +62895614929094
Date of Birth: 09/02/1994
Nationality: Indonesian
LinkedIn: www.linkedin.com/in/gadiza-madhyaratri-cintamanist-507435a4/

PROFILE SUMMARY
Energetic and passionate IT Specialist and Multilingual speaker with international experience and deep
understanding of procurement and project management in the IT Industry. Bridging engineering and
customer facing team with a very diverse background and locations around Asia. Ensuring best results in
every project handled. Passionate about service desk, IT supporting roles and data management.

PROFESSIONAL EXPERIENCE

Rahi Systems, Pte. Ltd

Global IT Service Provider, providing digital transformation worldwide (Part of Wesco Group), 1000+
Employees
IT Sales Operations Specialist (Singapore, Remote) 04.2022 - 12.2022
● Managed sales order and purchasing order, ensure sales process operating in a timely manner from
order to delivery of products or services to customers.
● Advised products that are suitable for the end user by creating Bill of Material and working closely
with the Engineering team.
● Managed relationships with vendor, distributor and reseller, for getting a better pricing.
● Negotiated payment terms and vendor onboarding. Escalated payment problem and payment terms.

Accomplishments:
● 90% projects done on time delivery and installation.
● 20% minimum price reduction from the vendors, has saved companies money for almost 10.000 SGD
for all the projects combined.
● Successfully negotiated almost 80% payment secured on credit terms basis and efficiently saving
company’s time to deliver the product to the customers.

Dell Technologies
IT Services and IT Consulting, a Global IT manufacturer, 100000+ Employees
IT Sales Administrator (Jakarta, Indonesia) 03.2021 – 02.2022
● Managed administrative related stuff on National Public Procurement Agency (Lembaga Kebijakan
Pengadaan Barang/LKPP) e-commerce account.
● Managed product specification and pricing submission in the E-Catalogue government procurement
e-commerce platform.
● Created report and analysis on LKPP traffic and transaction using Power BI.
● Accurately provided information to and from reseller and distributor for stock keeping unit.

Accomplishments:
● 100% Transformed the presence of the company in LKPP e-commerce for easier government
procurement and public government projects with more interesting product description and design.
● Successfully made relations with government institutions that smoothen companies' projects,
namely 10000 laptops for the Indonesian Ministry of Education and projects of IT desktops
procurement with Indonesian Corruption Eradication Commissions.

WSL Msc Sdn.Bhd

IT Services and IT Consulting with Specialization of major sports events, 100+ Employees
IT Operations Analyst (Kuala Lumpur, Malaysia and Jakarta, Indonesia) 07.2018 – 12.2019
● Participates in the day-to-day operational support and service delivery of the IT infrastructure by
monitoring and responding to IT Infrastructure incidents.
● Manage, execute and monitor enterprise system backups including co-ordinate secure offsite
storage.
● Proactively monitor systems for availability, capacity and performance.
● Participate in the patch management process for system and software.
● Ensure the integrity and security of enterprise data on host computers, multiple databases, and
during data transfer in accordance to rules.

Accomplishment by Projects Handled:

Venue Result Manager for 2019 Southeast Asian Games (Manila, Philippines) 10.2019 – 12.2019
● Led a team of interns during games time in the field of sports Beach Volleyball and Beach Handball.
Making division of labor, managing relationships with every stakeholder involved and ensuring a
good workflow for the team.
● Developed a scoring board system using simple XML Query for public viewing in the field and
templates for TV Graphics using Adobe Animate.
● Supervised the whole venue related to IT Systems, such as databases with SQL, internet connection
up to software and hardware installation on the field.

Accomplishments:
● 100% events handled success, supported the first level of operations services to hardware, internet
connections, on venue result (OVR) software, and website maintenance for sports events.
● 10% contribution software development and testing team members to design and develop robust
solutions to meet client requirements for functionality, scalability, and performance using Crystal
Report and XML Queries.

IT Result Team Asian Para Games (Jakarta, Indonesia) 07.2018 – 10.2018

● 100% on time on generating result scores uploaded to the website on Tenpin Bowling sport.
EDUCATION
International Relations, Gadjah Mada University, Yogyakarta, Indonesia 07.2011 – 11.2017
Specialization: Peace Studies, International Economics and European Studies

36 Senior High School, Jakarta, Indonesia 07.2008 - 06.2011

Specialization: Social Streams

EXTRACURRICULAR ACTIVITIES
Art and Literature Division of International Relations Students Corps, Gadjah Mada University (KOMAHI
UGM) - Art Performers (Vocal Group and Saman Dancers)

Sociedad Indonesia para América Latina (SIPAL), Faculty of Social and Political Science, Gadjah Mada
University - Literature division secretary (organized Spanish short course for 3 months)

Community Service Program Field Service (KKN) by Gadjah Mada University - Secretary of a 30 person
team, in Bedugul, Tabanan, Bali. Developing tourism and educating people about processing their natural
resources to an economic value.

ADDITIONAL SKILLS & INTERESTS

● Languages: Bahasa Indonesia (Native), English (Advance), German (B1 Intermediate), Spanish
(Elementary), Dutch (Learning)
● Programming Language: HTML, CSS, JavaScript, SQL
● CRM: Oracle Netsuite, Salesforce, Hubspot
● IT Tools: Azure, Basic Cisco Network
● Interests: Sports, Racing, Mental Health Awareness, Data Science and Analytics and
Programming.

HOBBIES
● Reading
● Traveling

REFERENCES
Available upon request or mention the names of your references.