PP 25%

Year Quater Call Volume Error

1 1 6.809 Mean absolute Deviation
1 2 6.465 6.809 0.344 MAD= 0.423818
1 3 6.569 6.465 0.104 Mean Square Error
1 4 8.266 8.21125 0.05475 MSE= 0.317815
2 1 7.257 6.6128 0.6442
2 2 7.064 7.257 0.193
2 3 7.784 7.064 0.72
2 4 8.724 9.73 1.006
3 1 6.992 6.9792 0.0128
3 2 6.822 6.992 0.17
3 3 7.949 6.822 1.127
3 4 9.65 9.93625 0.28625
7.72
solute Deviation

quare Error
 PP LAST VALUE

Year Quater Call Volume 1.

1 1 6.809 7.304
1 2 6.465 7.176 7.304 6.809
1 3 6.569 6.653 7.176 6.465
1 4 8.266 7.009 6.653 6.569
2 1 7.257 7.784 7.009 8.266
2 2 7.064 7.840 7.784 7.257
2 3 7.784 7.884 7.840 7.064
2 4 8.724 7.397 7.884 7.784
3 1 6.992 7.500 7.397 8.724
3 2 6.822 7.572 7.500 6.992
3 3 7.949 8.051 7.572 6.822
3 4 9.650 8.182 8.051 7.949
8.182 9.650
PP LAST VALUE

Error
Mean absolute Deviation
0.344 MAD= 0.89
0.104 Mean Square Error
1.697 MSE= 1.15
1.009
0.193
0.72 seasonal factor
0.94 Q1 0.932275
1.732 Q2 0.900975
0.17 Q3 0.987349
1.127 Q4 1.1794
1.701
 PP AVERAGE

Year Quater Call Volu 1. Error

1 1 6.809 7.304
1 2 6.465 7.176 7.304 6.580 0.115395
1 3 6.569 6.653 7.240 7.148 0.579012
1 4 8.266 7.009 7.044 8.308 0.041839
2 1 7.257 7.784 7.035 6.559 0.698208
2 2 7.064 7.840 7.185 6.474 0.590459
2 3 7.784 7.884 7.294 7.202 0.582013
2 4 8.724 7.397 7.378 8.702 0.021825
3 1 6.992 7.500 7.381 6.881 0.111075
3 2 6.822 7.572 7.394 6.662 0.160167
3 3 7.949 8.051 7.412 7.318 0.630961
3 4 9.650 8.182 7.470 8.810 0.84
7.529
Mean absolute Deviation
MAD= 0.39736
Mean Square Error
MSE= 0.242489

seasonal factor
Q1 0.932275
Q2 0.900975
Q3 0.987349
Q4 1.1794
Year Quater Call Volu 1. Moving average Error
1 1 6.809 7.304
1 2 6.465 7.176
1 3 6.569 6.653
1 4 8.266 7.009
2 1 7.257 7.784 7.035 6.559 0.698208
2 2 7.064 7.840 7.155 6.447 0.617173
2 3 7.784 7.884 7.322 7.229 0.555026
2 4 8.724 7.397 7.629 8.998 0.273927
3 1 6.992 7.500 7.726 7.203 0.211059
3 2 6.822 7.572 7.655 6.897 0.075198
3 3 7.949 8.051 7.588 7.492 0.456884
3 4 9.650 8.182 7.630 8.999 0.651306
7.826
7.935
8.116
8.182
Mean absolute Deviation
MAD= 0.442348
Mean Square Error
MSE= 0.175876

seasonal factor
Q1 0.932275
Q2 0.900975
Q3 0.987349
Q4 1.1794
Year Quater Call Volu Adjusted value exponential smoothing
1 1 6.809 7.304 7.500
1 2 6.465 7.176 7.402
1 3 6.569 6.653 7.289
1 4 8.266 7.009 6.971
2 1 7.257 7.784 6.990
2 2 7.064 7.840 7.387
2 3 7.784 7.884 7.614
2 4 8.724 7.397 7.749
3 1 6.992 7.500 7.573
3 2 6.822 7.572 7.536
3 3 7.949 8.051 7.554
3 4 9.650 8.182 7.802
7.992
actual forecastError
6.992064283 0.183064 Smoothing Constant
6.668854099 0.203854 alpha= 0.5
7.196482092 0.627482 Intitial Estimate
8.221514728 0.044485 AVERAGE= 7.5
6.516 0.740594
6.655 0.408511 Type of seasonality
7.517 0.266629
9.139 0.414834
7.060 0.067977 seasonal factor
6.790 0.031902 Q1 0.932275
7.459 0.490472 Q2 0.900975
9.202 0.447764 Q3 0.987349
7.451 7.451021 Q4 1.1794