1. What is a restaurant?

- A restaurant is a place where food and drinks are prepared for customers in return for money.

2. What was the first-ever restaurant called and where did it originate from?

- The first-ever restaurant was called a 'Public Dining Room' and originated from France.

3. What is the role of a restaurant?

- The role of a restaurant includes preparing and serving good food & drinks, providing friendly
service, creating a good atmosphere, ensuring health and safety, maintaining honesty, and
offering good value for money.

4. What are the main concepts of a restaurant?

- The main concepts of a restaurant are the main product lines of the menu, such as
Vietnamese food, pizza, hamburgers, or coffee shop.

5. How are restaurants generally classified?

- Restaurants are generally classified into three groups: quick service/fast food (low price),
medium scale/casual dining (medium price), and upscale (high-end price with great quality and
full table service).

6. What are fast food restaurants also known as?

- Fast food restaurants are also known as quick service restaurants.

7. What is a franchise?

- A franchise is the right to use a brand name, where a store, business, or restaurant can
operate under the brand name license and sell the company's goods.

8. What is fast-casual dining?

- Fast-casual dining is a type of restaurant that offers higher quality food and atmosphere than
fast food restaurants, but does not provide full table service.

9. What are cafés more focused on?

- Cafés are more focused on food over coffee, offering a selection of sandwiches, cakes, and
popular breakfast and lunch menus.

10. What is the origin of the term 'café'?

- The term 'café' comes from France and means 'coffee'.

11. What is a pub?

- A pub is short for 'Public House' and is a place where people meet to drink and socialize,
serving many types of beers and food menus.

12. What is casual dining also known as?

- Casual dining is also known as 'family style dining', providing a relaxed atmosphere with sit-
down table service and a range of themes like Italian, Mexican, or Indian.

13. What is a buffet?

- A buffet is a self-service casual dining experience where guests have a variety of foods to
choose from without a menu.

14. How are fine dining restaurants described?

- Fine dining restaurants are described as upscale establishments with an elegant atmosphere,
high-quality food, high-end service, professional staff, and expensive but worth the experience
food and wine.
15. What does fast food service scale refer to?

- Fast food service scale refers to quick service with ordering from the counter.

16. What does fast casual service scale refer to?

- Fast casual service scale refers to quick service with ordering from the counter, but with better
quality food than fast food restaurants.

17. What does cafe service scale refer to?

- Cafe service scale refers to casual service, well-known for coffees and offering a menu
selection of sandwiches, soups, pastas, and cakes.

18. What does pub service scale refer to?

- Pub service scale refers to casual service with a variety of beers and a medium food menu.

19. What does casual dining service scale refer to?

- Casual dining service scale refers to a sit-down table service with a medium range of prices.

20. What does buffet service scale refer to?

- Buffet service scale refers to self-service with all-you-can-eat options, except for drinks.

21. What does fine dining service scale refer to?

- Fine dining service scale refers to table service with high-end quality of food and wines,
provided by professional staff.

22. What kind of people are described in the course notes?

- Friendly people.