Date :10/04//2023

To: Content Director

From: Paola Ramos Maysonet
Subject Line: Sandwich Spread Recipe Usability Tests
Action Required: Updated the Instructions to be clearer.

Hello greetings! I am writing to inform you of the results of our usability testing for the
Sandwich Spread Recipe, and to give you some recommendations to update the recipe based on
that testing. We tested the Sandwich Spread recipe on Thursday, the 3rd, with three users. The
testing experience turned out good. This testing gave us new information on how to improve
the maker experience. Our mission is to provide a recipe without errors. We have provided a
copy addressing concerns and additional data on making the instructions more understandable.
We are working to include pictures in the steps section with additional messages.

Summary:
The users loved how the recipe turned out. They enjoyed doing a recipe from another country.
There were a few changes we have made in the copy linked here. Users would like to see
pictures with messages, including tips on the steps part that would facilitate the making them.
Users would select a new part of instructions for using the blender. We also found that we need
to be more specific with the measures of the ingredients. Users stated that the pictures of the
results should be at the beginning of the instructions, which would be helpful to the users in
how the result would. We noticed that the picture of the ingredients needs to be in bigger size
that can facilitate the users. Lastly, our team observed that the users needed cheering,
especially if the spread tasted different from the one, we made. We have made some
recommendations to modify the recipe instructions to suit all these recommendations. Our goal
is to be able to do a magnificent set of instructions.

Results:
User Observation:
Findings:

They strongly agreed that the steps were understandable, the headings bolded and the designs
choices such as font, were helpful. The images at the beginning helped show the exact product.
Users noted a few things as they expressed their thoughts while using the instructions.
They needed clarification on how to turn on the blender.

On the other hand, the users were having a hard time seeing the products.
Subsequent Changes:
The users ask for a section of instructions on how to use the blender. The usability test provider
noticed that the users needed help with the measures. The instructions need to be more
specific. One user stated they would like to see the final product at the beginning of the
instructions, not at the end. The user said that the image can facilitate the work.

Consequential changes by usability test provider:

The test provided noticed that the images in the ingredients part were helpful and gave the
user knowledge about what kind of food they would be using. The usability test provider noted
that the users were looking for images in the steps. The users thought that steps with images
were helpful. One of the users told us that if we include pictures, it would be like a guide for
them. Users were asking for tips in the spread. The instructions should be more precise with
pictures and measures.

Conclusion:
In conclusion, we have taken the results our usability testing and use them to update the
Sandwich Spread Recipe. This includes making a new section of instructions for the blender.
Provide more images in the steps and new measures, including a picture of the result at the
beginning to facilitate the user. Provide tips in each section of the recipe and an encouraging
message. We expect that these changes support the artistic experience of the user; that’s our
goal.

Recommendations:
We recommend the following changes, reflected in the instructions as soon as possible:

 Add photos to all the six steps.

 Include a picture of the final product at the begging of the instructions not at the
end.
 Add tips trough the instructions (not to long).
 Include a section in how to use the blender.
 Change the size of the images in the ingredients section.
 Rewrite the measures to be clearer.
 Add an encouraging note to the instructions to remember the persons to try their
best.