Business Unit Activity Catalog Back to Instructions Page Next

Instructions:
Customize the catalog:
-Modify the prepopulated information such as activity category, activity name, innovation project's name and description to suit your business unit's needs.
-Review the prepopulated examples for each activity category. Modify or delete the prepopulated examples as per your organization's needs.
-Include innovation projects (if any) of your business unit.
-Replicate the workbook for each business unit.
Enter Information:
-Enter the business unit's name.
-Define the business unit activities.
-Enter the name of the owner for each activity.
-Justify how the activity helps achieve the business unit's objectives.
-List key performance indicators (KPI) for each activity.
-Document the service level for each activity (if any).
-Refer to the textboxes on the left for guidance.
-Enter the innovation project's name, description, owner and the business goal it helps to achieve

<Business Unit Name>

Strategic planning
KPI
includes activities such Service Level of the Activity
as product line business A KPI is a business metric
Activity Category Activity Name Description Owner Business Goal Supported The level of output at which an
planning, delivery and used to evaluate the
activity will be performed.
relationship performance of an activity.
management.
Strategic planning activities

Convert ideas and concepts into

Launch of new product or service Number of ideas productized bi- Business case created for each
Market Opportunity Ideas to Offer new or modified commercial Business unit head
line for the year annually idea to be productized.
products for sale.

<Insert Other>

Operational activities

Capture all billing information Reduce manual effort required to

Number of FTE hours spent on All billing activities completed
Order Management Order Billing placed for products, services, or Business analyst capture billing information from
capturing billing information within 4 days after quarter end.
solutions. contracts.
<Insert Other>

<Insert Other>

<Insert Other>

Enabling activities

Improve the efficiency of the

Learning Management
<Insert Other>
Training & Development
Identify areas of improvement
and devise learning programs
catering to indiviual needs.
- Number of learning hours per
business by investing in training
FTE Prepare, roll out and execute a
Manager programs for the staff based on
- Number of team trainings quarterly training program.
specialized roles and
versus indiviual trainings
responsibilities.

<Insert Other>

<Insert Other>

<Insert Other>

Innovation Projects

Innovation Project Name Innovation Project Description Project Owner Business Goal Supported

<Enter Information> <Enter Information> <Enter Information> <Enter Information>

<Enter Information> <Enter Information> <Enter Information> <Enter Information>