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Article in Competitiveness Review An International Business Journal incorporating Journal of Global Competitiveness · February 2017
DOI: 10.1108/CR-02-2016-0007
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CR
27,2
Comparative analyses of
competitive advantage using
Porter diamond model (the case
132 of MSMEs in Himachal Pradesh)
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Abstract
Purpose – The purpose of this paper is to measure and analyze the competitive advantage of micro, small
and medium enterprises (MSMEs) based upon the Porter’s diamond framework. The major objective is to
contribute toward better understanding of various determinants of the diamond model in context within
Indian MSMEs.
Design/methodology/approach – Extent review of the literature has been done to identify various
critical factors contributing to developing a competitive advantage. Exploratory factor analysis and
internal consistency tests were performed to verify scales validity and reliability of measuring
instrument (questionnaire). In research design, a case study approach has been used, in which MSMEs
operating in the pharmaceutical, electrical and electronics, automobile, food and textile sectors were
considered.
Findings – Study findings indicate that the pharmaceutical sector is more competitive followed by food
(112.491) as revealed by the high value of surface area i.e. 150.931. The competitiveness among
MSME sectors is mostly affected by demand conditions followed by firm strategy, structure and rivalry.
Moreover, the score of diamond axes indicates significant difference with respect to determinants. For
instance, in the textile sector, the determinants such as factor conditions and related and supporting
industries scored low, for example, 4.710 and 4.280, respectively, which indicates it needs to be
strengthened as this sector stands at last position with minimum surface area, for example, 67.398.
Research limitations/implications – Owing to the time and resource constraints, this study was
conducted in MSMEs situated in the state of Himachal Pradesh, India, and thus generalizations of results are
rather limited.
Practical implications – This study is one of the original being undertaken by authors which helps to
underline the importance of various determinants which may help the MSME units to improve
competitiveness by implementing effective competitive strategies. The study could be extended to other
regions of the country.
Originality/value – This study is a result of extended research on competitiveness and provides an
instrument to measure firm ability to be competitive. CEO’s, managers and policy makers from industries as
Competitiveness Review
Vol. 27 No. 2, 2017
The authors would like to thank the Editor in Chief and anonymous reviewers for their valuable
pp. 132-160 comments and suggestions to improve the quality of the paper. The financial support received from
© Emerald Publishing Limited
1059-5422
Department of Science and Technology, Ministry of Science and Technology, Govt of India vide letter
DOI 10.1108/CR-02-2016-0007 No 100/FD/4232/20127–13 under the project grant is highly acknowledged.
well as government will be able to use this to evaluate their competitive positioning and identify key problem Porter
areas which required improvements.
diamond
Keywords Business strategy, Competitive advantage, MSMEs, Factor and demand conditions,
Porter diamond model
Paper type Research paper
1. Introduction 133
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In modern global market, because of globalization and rapid technology changes, firms need
to compete not only with national rivals but also with international firms (Ickis, 2006; Brenes
et al., 2011). This immense global pressure continues to alter the environment in which firms
operate, the traditional industrial strategies are becoming less effective. For survival,
companies have to build “core competencies” via implementing quality practices, cost
effective competitive pricing policy, internet marketing, sound strategy basis, product
innovation and predicting buyer behavior for high customer satisfaction (Lynch and Ariely,
2000; Chobanyan and Leigh, 2006; Gupta and Nanda, 2015). Whenever the strategies used are
successful in leveraging the firm’s performance, the firm is likely to gain an advantage over
its competitors in the marketplace and thus earn a higher return. The strategies build on
particular resources that are rare, valuable and difficult to imitate are proving more efficient
than others and are being considered as main drivers of creating sustainable competitive
advantages. In this unpredictable business environment, a variation in regional economic
performance has become a common feature in nation’s economy both in developing as well as
developed countries. Numerous studies have been conducted to explain why some regions
achieve significantly higher growth rate than others (Delgado et al., 2014; Singla and Jain,
2014; Chandamoyo and Dumbu, 2012; Baptista and Preto, 2010). Researchers from various
countries focused considerable attention on regions, clusters and industrials sectors which
appear to have achieved comparatively strong economic performance, for instance, Combes
(2000) in France, Oz (2002) in Turkey, Porter and Emmons (2003); Bresnahan and
Gambardella (2004); Ellison et al. (2010) in USA, Kao et al. (2008) in Southeast Asian
countries, Lattuch et al. (2013); Bonte (2004) in Germany, with particular emphasis on one or
very few dimensions (namely, start-up resources, potential for innovation, technological
upgradation, knowledge management and the composition of economic activities etc.) of
performance at a time.
According to Ketels (2006), in the presence of highly competitive related and supporting
industries, growth increases at a level of economic activity (activity that creates value by
providing products and services at a price above their cost of production). Firm’s competitive
advantage, economic performance and prosperity arises through interdependencies across
complementary activities; it includes availability of initial resources, sharing of common
technology, specific knowledge, input and output across industrial sectors (Petrakis et al.,
2015). In literature, a long list of individual factors is found which affect the firm’s
competitiveness. These factors differ in their current impact on potential productivity based
upon the specific set of local conditions presents (Porter, 2000). Policy makers are thus facing
problem to identify which factors are critical for improving competitiveness in the given
situation and what strategic actions need to be taken to address these priority factors? Thus,
the aim of this paper is, first, to identify the various critical factors for firm’s competitiveness
and, second, to present the sector wise competitive advantage of various micro, small and
medium enterprises (MSMEs). To this effect, a case of MSMEs situated in the state of
Himachal Pradesh has been undertaken, and the most popular approach to measuring
competitiveness among various sectors, the framework developed by Michael Porter has
been used, as this framework is provides broad-based integrative tool, particularly which
CR helps to identify most prominent issues for competitiveness in a given location (Rugman and
27,2 D’cruz, 1993; Ketels, 2006; Kao et al., 2008; Dobbs, 2014).
2012-2013 from 80.523 million in 2006-2007 (Annual Report MSME, 2013/2014). MSMEs in
India now provide more employment and business turnover than large and public
organizations together. The MSMEs continue to dominate in production of over 6,000
products ranging from traditional to high-tech in its leading industrial sectors, namely,
fabrication, metalwork, food processing, papermaking, printing, garments tannery, plastic
molding, wood and furniture industries. The demand from buyer organizations is expected
to grow dramatically in coming years as evident from Electronics Industries Report (2013)
and study conducted by Singh et al. (2010); Brown (2011) and Fisheries (2011). Thus, the
MSME sector is considered as backbone of economy growth in all countries; the research
pertaining to this sector has grown remarkably since the past decade, as is evident from the
quality of research findings such as Zhang (2000), Bhattacharya (2002), Arinaitwe (2006),
Chikan (2008), Rugman and Oh (2008), Quer et al. (2010), Bhavani (2011) and Gupta and
Nanda (2015). Though MSMEs play a critical role in the economy of India, they have received
far less research attention than large firms (Gunasekaran et al., 2011; Sharma and Kharub,
2014). However, it is observed that sickness in MSMEs is increasing at a rapid rate, especially
in developing countries (Sabharwal, 2000; Snowdon and Stonehouse, 2006; Wang et al., 2007;
Sharma and Kharub, 2015). It has been noted that MSMEs focus only on certain aspects of
their functioning, works in isolation and are not able to sustain their competitiveness in the
global market (Singh et al., 2008). So, there is a need to conduct more research particularly in
rapid emerging economies such as Brazil, Russia, India, China and South Africa.
This background raises interesting questions about the competitiveness of emerging
nations and their ability to compete in the current global economy:
RQ1. Can the competitiveness of MSMEs sector be measured?
RQ2. If yes, what are the critical factors/features that contribute to their ability to
compete?
RQ3. What is the competitive positioning of various Indian MSMEs sectors with respect
to each other?
RQ4. Which MSME sector is more competitive than other and why?
This necessitates the authors to investigate the factors affecting competitiveness among
MSMEs and to develop a framework to analyze the competitive positioning among MSMEs.
As a case study, MSMEs operating in the pharmaceutical, electrical and electronics,
automobiles, food and textile manufacturing sectors were considered, and their
competitiveness is analyzed by using the diamond model. A well-designed questionnaire
was administered among the industry respondents to gather the information pertaining to
various determinants of competitiveness. Figure 1 presents the research framework
developed by authors to measure competitive positioning among various MSME sectors.
Stage 1 of the framework presents a brief introduction to Indian MSMEs, the role of
competitiveness and theoretical development. Stage 2 presents research instrument design
Porter
diamond
model
135
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Figure 1.
Framework for
measuring competitive
positioning among
MSME sectors
and sample size determination. Stage 3 presents the case study design, exploratory factor
analyzes, reliability check and calculation of diamond surface areas.
2. Theoretical background
2.1 National and international studies on competitiveness strategy
During recent years, globalization has opened numerous opportunities as well as the huge
pressure of building competitive advantage by designing sustainable strategies to support
and improve economic prosperity. That is why research on competitiveness has become an
interesting topic for theorist and practitioners and considered as a key issue for policy
makers in many countries or specific regions (Cetindamar and Kilitcioglu, 2013). Policy
makers are facing challenges without clear guidance on how to address this current nature of
global competitions. There are important reports (i.e. Global Competitiveness Report
published by World Economic Forum; World Competitiveness Yearbook published by
International Institute for Management Development) and case studies by various authors
which present empirical assessments of competitiveness of national and regional economies.
They differ widely in terms of their scope, drivers of competitiveness they took at, industrial
sectors and in their geographic coverage. For instance, Oz (2002) sought to identify the source
of international competitiveness in Turkish industrial sectors – namely, glass, construction,
leather clothes, automobiles and steel industries. Ajitabh and Momaya (2004) conducted a
detailed review of the competitiveness of firms and summarized that increasing productivity
via effective capacity utilization and quality management is the actually way which makes
industrial growth possible. In an another study, Hamalainen (2003) found productive
resources, socio-economic infrastructure, capacity utilization and technological
infrastructure, as the strategic issues of competitive advantage for manufacturing firms.
Furthermore, cost, flexibility, quality, delivery lead time, product and market characteristics,
government policies and innovations are common factors discussed by various authors in
the literature which helps firms to remain competitive. The most recent national and
international studies on competitiveness are reviewed by the authors, and the details are
CR summarized in Table I. Most of the studies found supportive with Porter’s approach to
27,2 competitiveness. Section 2.2 presents brief description about Porter’s idea of
competitiveness, its critiques and extension of the original Porter’s diamond framework.
is used to measure Competitive Advantage of Nation. This section highlights the critical
features of Porter’s concept of competitiveness and based on it proposes a conceptual model
for this study.
2.2.1 The definition of competitiveness. Porter defines the competitiveness of a location as
the productivity that companies located there can achieve (Cairncross, 2001). He believed
that measuring competitiveness is a mapping of competitive environment of an organization
which helps the nation to form a sound basis for business strategies and developments. His
work forms the centerpiece of the competitive positioning via presenting the dominant
strategy paradigm of 1980 and has become extremely popular with management, theories
and practitioners in recent years (Naserbakht et al., 2008; Li et al., 2009; Smit, 2010; Deniz
et al., 2013). His two books competitive strategy (1980) and competitive advantage (1985)
marked a revolution in thinking and increased the awareness of the subject of competitive
strategy by developing three linked concepts, namely: five forces, genetic strategy and value
chain frameworks.
The “five forces” Porter’s diamond model has been regarded as the major analytical
framework of competitive positioning paradigm. This framework allows a firm to assess its
competitive positioning through an evaluation of:
• the strength of the threat of new entrants and substitute products;
• the power of buyers and suppliers; and
• the degree and nature of rivalry among businesses.
In literature (Table I), various authors adopted Porter’s diamond model with the clear
intention to assess competitive environment with respect to various industrial sectors,
operating in various countries. Results from most of the studies found supportive with
Porter’s idea, that competitive advantage of the nation is determined by the strength of their
factor endowments, their demand conditions and the competitiveness of firm strategy,
structure and rivalries in major industries (Porter, 2003).
The following paragraphs briefly describe the various determinants of porter’s diamond
framework.
2.2.1.1 Factor conditions. These conditions contribute to the productivity of an
organization, act as the key determinants of the level of prosperity of an organization can
sustain over time. Two implications from this focus on factors conditions have been
highlighted in recent literature:
(1) basic factors or tangible resources; and
(2) advance factors or intangible resources (Porter, 1998; Nilsson and Peterson, 2002; Li
et al., 2009; Deniz et al., 2013).
The first category has its root in history, and it is possessively inherited, such as climate,
location, available minerals, national resources, agriculture advancements, forest resources,
skilled and unskilled labor, etc. (Oz, 2002; Jin and Moon, 2006; Lin and Wu, 2014). Strong
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Determinants of competitive
Author(s) Scope positioning Method and findings
Oz (2002) National Basic Porter diamond framework Study identified the source of international competitive advantage in Turkey and emphasized on
strengthening of factors like product innovation and technology upgradation to survive in the current
global competitive environment
Hamalainen (2003) National Productive resources Econometric model of empirical data has been implemented and the study concluded that there is a need
Socio-economic infrastructure to introduce automation and optimization of production cost and productivity
Technological infrastructure
Productive capacity
Ajitabh and Momaya International Capacity utilization Authors concluded that increasing productivity via effective capacity utilization and implementing
(2004) Relative unit labor costs quality management is the actually mean which makes industrial growth possible
Productivity
Chobanyan and Leigh International Socio-economic infrastructure Qualitative and quantitative methods have been used to find a relationship between the drivers of
(2006) Product market characteristics competitiveness and organizational performance
Human resources
Jin and Moon (2006) National Double diamond model This study used two competitiveness models: Porter’s diamond model and generalized double diamond
model, as a theoretical framework to assess competitiveness
Nair (2006) National Knowledge management The results obtained from this study help to predict the MSMEs behavior for implementing strategy for
Organizing abilities competitive advancement. Introducing new product, carefully managing customer delivery, skillful
Flexibility handling changes in product mix, etc. all of these items is confirmed as important to MSMEs
Strategic behavior
Loader (2007) International Economic-policy The study presents the evolutionary views in term of economic strategic, empirical research and policy
Cost superiority implementations through appropriate knowledge transfer
Knowledge transfer
Chikan (2008) International Porter’s diamond model Author provides a conceptual model to connect competitiveness at macro and micro level of the economy
Rugman and Oh International Special advantage and regional It is a conventional study of international competitiveness based on country-level data from 500 Asian
(2008) matrix framework firms. It is found that most of the Asian firms do not operate globally but focus on their home region,
only a few Japanese and Korean firms found having a significant sale outside of Asia
Singh et al. (2008) International Strategy development Authors presented a general review of 134 papers and presented a research agenda and concluded that
Organizational culture small firms face many problems because of lack of resources and poor innovative capabilities and
Vendor development suggested that to sustain their competitiveness they have to benchmark their assets, processes and
Innovation and knowledge performances
Wang and Wu (2012) International Team member commitment Based upon empirical study, the authors found that competitiveness is positively associated with start-
Start-up commitment up team member’s trust on the entrepreneurs
(continued)
competitiveness
national
international and
Table I.
137
model
diamond
Porter
Literature review on
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CR
27,2
138
Table I.
Determinants of competitive
Author(s) Scope positioning Method and findings
Brown et al. (2010) International Product market characteristics A survey-based study was conducted, and interviews were asked regarding recent development in their
International business activities firms. Investment in new equipment, broadening of products spectrum or portfolio, implementation new
Entrepreneur’s education and PPC system and quality improvement were observed as important determinants for competitiveness
practical experience
Government policies
Dogl et al., 2012 International Basic Porter’s diamond model This study presents a case study based upon Porter’s diamond model to investigate the demand for
renewable energies in India, China and German firms. Continuous investment in R&D activities has been
found main competitive priority for small manufacturing firms
Esen and Uyar (2012) International Porter’s diamond model Authors presented a descriptive study based upon data collected from secondary source pertaining to
key issues regarding the competitive advantage of firms
Deniz et al. (2013) National Five forces of Porter’s framework Authors conducted a descriptive and quantitative research and concluded that majority of MSMEs in
Turkey are at very low competitive level
Herciu (2013) International Basic Porter diamond model Base upon Porter’s diamond model, the authors calculated competitive advantage and disadvantage of Romania
Thurer et al. (2013) National New equipment An exploratory study based on semi-structured telephone interviews is conducted to examine the
Product innovation competitive priorities based on the recent development opportunities and challenges
New PPC system
Market share
Stated outsourcing
New infrastructure
Vijande et al. (2013) International Brand management system Authors concluded that brand management system (BMS) is crucial for sustainable competitive
Brand orientation advantage. Based upon the view point of 115 knowledge-intensive business services study show that the
Internal branding BMS effectively helps firms to perform better than their competitor
Strategic brand management
Dobbs, 2014 International Porter five forces The study provides an industry analysis template for applying Porter’s five-force framework for
measuring competitiveness
Lin and Wu (2014) International Dynamic capacity This study analyzes the viewpoints of 10,000 employees from Taiwanese companies and explore the
relationship between dynamic capabilities and firm performance
Sharma and Kharub National Quality management A conceptual framework with a straightforward application of SPC to attain competitive positioning in
(2014) Reduction in defects rate MSMEs is presented. It is concluded that management support and knowledge attained through proper
Productivity training helps SMEs to establish their market position
Rojaka (2015) National Exchange rate Author used data envelopment technique of survey and concluded that product and process innovation
Sale growth must link to increase firm’s market share
Market share
Marketing
Petrakis et al. (2015) Organization structure Authors conducted an empirical study and found innovation, competitive capacities, social learning and
Innovation organizational structure extremely important dimensions to help in attaining competitive positioning
Social learning
basic factors mainly help in providing competitiveness on the long-term basis and attract Porter
new investors in the region. According to Ajitabh and Momaya (2004), better availability of diamond
labor, their educational level and technical skills have a direct impact on quality and delivery
of manufacturing goods and leads toward higher customer’s satisfaction.
model
The second category consists of advance factors which are mainly affected by human
efforts or are created to generate competitive advantages. For instant, competitive human
resource includes abilities, skills and satisfaction level of employees (Saru, 2007; Nanda and
Singh, 2009), comparatively low cost of staff (Hamalainen, 2003; Nair, 2006); physical
139
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resources include raw materials, its quality and quantity, effective utilizations of limited
available resources, knowledge resource consist of the state’s stock of scientific, technical
and market knowledge (Loader, 2007; Rojaka, 2015; Petrakis et al., 2015); and information
resources include universities, government research institutes, government statistical
agencies, business and scientific literature, reports and database, etc. (Shee and Momaya,
2001; Brown et al., 2010).
Porter’s concept of competitiveness focuses on the prosperity “created” from the economic
activities rather than “inherited” prosperity, i.e. the exploitation of national resources. He
believed that only depending on inherited prosperity often becomes a powerful barrier
against upgrading true underlining competitiveness. The organization’s prosperity depends
upon the economic-wide productivity generated from each factor unit available for economic
activity (Cairncross, 2001).
2.2.1.2 Demand conditions. This determinant refers to the nature of home-market and is
the second broad determinant of national competitive advantage (Nilsson and Peterson,
2002). Porter viewed demand conditions in terms of size of the home market, sophistication
and demanding buyers (either industrial buyers or consumers). That is, if the size of home
demand is large, firms will invest to reap economies of scale which contribute toward
building competitive edge. In countries where the domestic buyers are the world’s most
sophisticated and demanding, the companies are forced to meet high standards and upgrade
to respond to tough challenges (Beise and Cleff, 2004). As per Stonehouse and Snowdon
(2007), Ahn et al. (2012), the more rigorous demands lead the firms to meet higher standards,
force them to upgrade technology, quality improvement, product features with the high
performance followed by better services. According to Nair (2006), Woodside and Walser
(2007) and Thurer et al. (2013), reducing delivery lead time, ability to meet flexibility in
demands and having better brand image are noted as vital features in increasing market
share and creating competitive advantage particularly for small businesses.
Traditionally, the demand conditions were thought of as the size of a local market. Porter
adds another perspective by focusing explicitly on the quality of local demand: specific
customer’s need at a given location can provide companies the unique ability to learn how to
serve these needs with targeted products and services (Cairncross, 2001). If local customers
need to foreshadow the deeds of customers in the other markets, firms that operated locally
are likely to have a competitive edge when they enter the new market. Furthermore, he
emphasized that the focus of local demand does not imply that global market access does not
matter (Porter, 2004; Delgado et al., 2014).
2.2.1.3 Related and supporting industries. The geographic concentration of companies
and other institutions active in a specific economic field are important for competitiveness
because they are associated with higher level of productivity and innovation (Porter, 2003).
Related industries are those in which an organization can organize or allocate activities in the
value chain when competing or those, which produce component goods (Tasevska, 2006).
The existence of related or supporting industries in a nation is argued as the third dimension
of the diamond model (Tuna, 2006). According to Nair (2006), the existence of competitive
CR downstream industries well contributes to the four traditionally primary applied competitive
27,2 priority dimensions, i.e. cost, flexibility, quality and delivery. Furthermore, the presence of
suppliers and related industries within a nation that are internationally competitive provides
benefits such as innovation, upgrading of information flow and shared technology
development through firm alliance to create an advantage in downstream industries (Woods
and Hecker, 2011; Gupta and Nanda, 2015). They provide access to specialized input factors
140 such as employees and risk capital to enable higher firm’s performance. Potential suppliers
not only reduce the delivery lead time but also invest in research, innovative activities and
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create knowledge base as per upstream enterprises (Porter and Ketels, 2003). Good supplier
creates potential for high competitive advantage by providing new methodology and
opportunities to utilize new technology; on the other hand, if there is a shortage of input such
as labor and raw materials, there is not a concept of competitiveness or industrial
development in any manufacturing or service sector (Withers and Ebrahimpour, 2000).
Porter and Emmons (2003) and Ketels (2006) emphasized on the presence of quality of
institutions, distinct agencies and geographic units are important for the business
environment. They have especially noted the role of “institutions for collaborations” and
suggested that the institutes with private and public partnership must focus on industrial
sectors and regions for competitiveness.
2.2.1.4 Firm strategy, structure and rivalry. This determinant refers to the conditions
which determine how the firms were created, organized, structured and managed, as well as
the nature of the domestic rivalry. The feature that governs this determinant is specific to
countries, vary as to the lifestyle of people, their attitude individual as well as the group
toward authority which further constitute into organizational culture (Cho et al., 2008; Esen
and Uyar, 2012). The academic system, social and religious belief, history and family
structure directly affect the structure of business. For example, many Turkish firms are
relatively small- or medium-sized, privately owned and operate like extended families (Oz,
2002).
This determinant governs the uniqueness of company over the competitor (Chobanyan
and Leigh, 2006); in other words, it shows the firm’s competitive priority such as increased
productivity using new equipments (Hamalainen, 2003; Thurer et al., 2013), or unique
product and production capabilities (Lin and Wu, 2014), or production planning system and
implementation of quality improvement techniques, investment in R&D activities,
technology sharing and upgradations (Nanda and Singh, 2009) or using strategic
management and skills for integration of business activities (Crittenden and Woodside,
2006).
With respect to this determinant, Porter’s concept focuses on creating prosperity by
achieving a market price for their output in excess of the cost of providing this output (Porter
et al., 2004). According to him, the changes in economic policy will only affect prosperity if
organizations make changes in the nature and extent of activity undertaken by companies
(Ketels, 2006). On the other hand, the pressure from local rivals make intimate access to new
ideas and lower the cost associated with forming new products and cultivate higher
productivity growth (Porter, 2004).
2.2.1.5 Government and chance events. Governments establish an environment that
fosters a high standard of living for its citizens by making policies regarding health, safety,
environment, financial structure, industrial trade and development (Brown et al., 2010; Dogl
et al., 2012, Deniz et al., 2013). The government consists of many distinct agencies and
geographic units with their own impact on the business environment at a given location.
Government policies directly or indirectly affect the competitive environment for enterprises
which may further yield into minimizing the external risk for economic activities. According
to Loader (2007) and Sharma and Kharub (2015), a well-developed government infrastructure Porter
support economic activities – it includes access to natural resources, functional business diamond
systems, information technology, transportation and communication systems, educational
structure and protection of the environment. Even though the role of government and chance
model
events has been introduced as an additional variable, but they play a crucial role in the
diamond model (Tuna, 2006). The government policies and regulations have its impact on all
dimensions of the diamond. Further, Porter regards the chance events as matters that have
little to do with situations in the nation. Chance events are regarded by definition as beyond 141
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3. Research methodology
3.1 Research objective
While much has been learned about competitiveness in the past few years, there are many
questions that remain unanswered as discussed in Section 1.1. Thus, current research is
focused mainly on three aspects:
(1) identifying the issues contributing to firm’s competitiveness;
(2) developing a conceptual model for a systematic measure of competitiveness; and
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27,2
142
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Figure 2.
Proposed research
model for measuring
competitive
positioning
Serial
no. Main findings Authors Links
1 There are positive interactions between factor Porter and Emmons (2003), H1
conditions and firm’s competitiveness Bresnahan and Gambardella
2 There are positive interactions between demand (2004), Ketels (2006), Chikan H2
conditions and firm’s competitiveness (2008), Kao et al. (2008),
3 There are positive interactions between related and Ellison et al. (2010), H3
supporting industries and firm’s competitiveness Stonehouse and Snowdon
4 There are positive interactions between firm strategy, (2007), Gunasekaran et al. H4
structure and rivalry with competitiveness (2011), Cetindamar and
Table II. 5 The government has effect of each determinant of Kilitcioglu (2013), Thurer H5
Links identified from diamond model et al. (2013), Delgado et al.
literature studies (2014)
(3) developing a comparative case study by calculating the overall surface areas of firms
operating in various key MSME sectors.
z 2p · q
n0 ⫽ (1)
C2
n⫽
n0
(2)
Porter
n0⫺1 diamond
1⫹
N model
Where
Z ⫽ value of selected alpha of 0.025 in each tail ⫽ 1.96;
(the alpha level 0.05 indicates the level of risk); 143
(p)(q) ⫽ estimate of variation ⫽ 0.25;
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27,2
144
advantage
Table III.
find competitive
porter’s diamond to
Operationalization of
Serial
no. Determinants Casual variables Interval scale Proxy variables No.
1 Factor conditions (maximum 10) Basic (1-10) F1, F2, F3, F4, F5, F6, F7, F8, F9 9
Advance
2 Demand conditions (maximum 10) Market volume (1-10) D1, D2, D3, D4, D5, D6, D7, D8, D9 9
Sophistication
3 Related and supporting industries Related companies (1-10) RS1, RS2, RS3, RS4, RS5, RS6, RS7, RS8 8
(maximum 10) Support
4 Firm strategy, structure and rivalry Rivalry (1-10) FS1, FS2, FS3, FS4, FS5, FS6, FS7, FS8 8
(maximum 10) Structure/strategy
5 Government and culture (maximum 4) Government support Culture (⫺4-4) GC1, GC2, GC3, GC4, GC5, GC6, GC7, GC8, GC9 9
Total 43
Notes: F1 ⫽ Natural resources; F2 ⫽ Physical resources; F3 ⫽ Unskilled labor; F4 ⫽ Skilled labor; F5 ⫽ Production and process technology; F6 ⫽ Scientific and
technological information; F7 ⫽ Capacity utilization; F8 ⫽ Communication infrastructure; F9 ⫽ IPR and patents; D1 ⫽ Size of domestic demand; D2 ⫽ Pattern of
growth; D3 ⫽ Export potential; D4 ⫽ Periodically Increase in demand; D5 ⫽ Brand value; D6 ⫽ New investment in the region; D7 ⫽ Distribution channel; D8 ⫽
Bureaucracy and control; D9 ⫽ Service efficiency level; RS1 ⫽ Level of technology up- gradation; RS2 ⫽ Quick information flow; RS3 ⫽ Shared technology
development; RS4 ⫽ Level of active work of relevant civil societies; RS5 ⫽ R&D investment; RS6 ⫽ Suppliers and distribution channel; RS7 ⫽ Marketing support;
RS8 ⫽ Relations with research and development institutes; FS1 ⫽ Boost innovation; FS2 ⫽ Level of marketing innovation; FS3 ⫽ Level of quality management
practices; FS4 ⫽ Information flow with firm; FS5 ⫽ Quality awards; FS6 ⫽ Internal structure; FS7 ⫽ Geographic concentration; FS8 ⫽ Quality of suppliers; GC1
⫽ Financial support system; GC2 ⫽ Environmental regulation; GC3 ⫽ R&D support; GC4 ⫽ Training facilities; GC5 ⫽ Industrial land allocation; GC6 ⫽ Labor
Laws; GC7 ⫽ Impact of national culture; GC8 ⫽ Business climate; GC9 ⫽ Formal and informal rules
represents 10 per cent. We added its effect into actual score obtained by an individual casual Porter
variable of various determinants. diamond
model
4. Case study design
4.1 Design of research instrument
The research data were obtained by using the questionnaire as the data collection method
(Appendix). The survey questionnaire was designed using extant review of literature which 145
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consists of 49 items thus covering all influencing factors which may affect competitiveness in
MSMEs. The draft instrument was sent to five (three academics and two industrial)
practitioners working in this field. Inputs from academicians, consultants and practitioners
from industries were used to modify it. Each participant was asked to evaluate the
instrument for the readability, bias, understanding ability, ambiguous items and
appropriateness of each item in relevance to the MSMEs. The feedback received was
incorporated to make the questionnaire more relevant for the purpose. Based upon their
suggestions, items were modified, and a total number of items reduced to 43. Further, a pilot
test of the instrument was accomplished, and suggestions from 15 recognized MSMEs were
incorporated. The instrument comprises a non-comparative-itemized rating scale utilizing a
five-point Likert-scale.
Demographic Working
information Work profile (%) experience (Years) Education profile (%)
Factor conditions Basic factors 0.914 0.936 0.738 0.820 0.038 0.010 0.446 0.449 0.491 0.831
Advance factors 0.093 0.146 0.158 0.151 0.917 0.912 0.662 0.917 0.093
Demand conditions Market value 0.888 0.825 0.834 0.586 0.544 0.091 0.070 0.243 0.333 0.812
Sophistications 0.033 0.177 0.217 0.213 0.159 0.785 0.762 0.732 0.579
Related and supporting industries Related companies 0.855 0.785 0.655 0.188 0.409 0.329 0.160 0.409 – 0.715
Support 0.058 0.181 0.169 0.755 0.673 0.624 0.605 0.259 –
Firm strategy, structure and rivalry Rivalry 0.764 0.744 0.708 0.678 0.663 0.134 0.178 0.089 – 0.771
Structure/strategy 0.042 0.164 0.066 0.242 0.118 0.850 0.837 0.708 –
Government and culture Government support 0.925 0.811 0.762 0.767 0.715 0.750 0.246 0.145 0.122 0.772
Culture 0.160 0.169 0.206 0.228 0.216 0.120 0.834 0.797 0.673
variables
147
various casual
model
conditions. Further, the very high score in third and fourth determinants (i.e. 9.125 and 8.705,
respectively) indicates high competitive advantage from supporting industries, strategies of
distributions of resources in downstream firms which manufacture pharmaceutical
machinery and types of equipment.
4.4.2 Electrical and electronics sector. In the recent years, the electronic industry is also
growing at a brisk pace. The high value of second determinant (8.275) shows the increasing
requirement of electronics goods in the Indian market. The sector shows average scores in
first, third and fourth determinants 6.035, 5.980 and 6.820, respectively, which shows
challenges with respect to manpower with required skills, overall support from related
industries and understanding of firms regarding the importance of strategy making in
perspective of current market scenario.
4.4.3 Automobile sector. Followed by high population with medium income, demand in
this sector is constantly increasing from past few decades. Practicing of quality
management philosophies such as, 5S and Housekeeping, TPM, etc. in the automobile
sector have provided a boost to improve quality in this sector as evident from the
moderate score in all four determinants as given in Table VI and Figure 3(c). Availability
of required skilled and unskilled manpower (6.950) is one of the important variables
under factor conditions which need to be addressed to improve competitiveness of this
sector. Further, as Indian is a developing economy, study results indicates that the
demand for automotive is also steadily increasing (6.690). Strong supply chain network
and firm strategy to meet upcoming demands were found appreciable as indicated by
medium score 6.700 and 6.900, respectively.
4.4.4 Food sector. After pharmaceutical, the food sector shows high growth in India,
especially in this region. This sector establishes a vital linkage and synergy between the two
pillars of the Indian economy: industry and agriculture. The high demand condition (8.305)
shows the enormous growth potential of this sector. The high value of related and supporting
industries (8.110) shows the raising agriculture yield, enhancing productivity, creating
employment and raising life-standard of a large number of people across the country,
especially those in rural areas. Furthermore, Table VI shows the high (7.450) and moderate
(6.170) score obtained by the sector in remaining two determinants: factor conditions and
firm strategy, structure and rivalry, which shows the ability of this sector to be sustained
with high competitive advantage for a long period of time.
Firm stategy, structure and rivalry (1-10)
Porter
diamond
Factor conditions Demand conditions model
(1-10) (1-10)
Figure 4.
Sector wise diamond
surface area MSMEs
consequent effect of low score in the third determinant of the diamond model. The high Porter
surface area in food sector, i.e. 112.491, shows potential scope for R&D, new food-technology diamond
development, investments in new projects and indicates the environment for quicker
development in this sector. The food industry has started producing many new items such as
model
ready-to-eat food, beverages, processed and frozen fruits and vegetable products, marine and
meat products, etc. The Indian consumer is being fast introduced to newer high-quality food
products made by using the latest state-of-the-art technology, which is also giving the
industry a competitive edge. One big threat to this sector would be China because, from past 151
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few decades, China has upgraded its technology faster than India and exporting appreciable
higher good as compared to India.
The low score of Porter’s diamond model surface area (67.398) in textile sector shows that
this sector required structural reforms. Indian textile and clothing sector have a tremendous
potential, only a portion of which has been exploited because of policy constraints. However,
there lies a considerable potential that has not been exploited primarily because of government
policy, limited financial resources and lack of entrepreneurship skills in the region. Because
garment manufacturing is reserved for small-scale industries in India, catering to the small size,
they cannot create competitive products. In India, most of the textile mills are organized one, but
the demand for Indian garments overseas is fashion-driven.
Factor conditions Skilled human resource Availability of financial Employment opportunities for
Availability of local labor service weaker section of society
Production and process Quality of overall Training opportunities at
technology infrastructure several government institute
152 Low initial investment Contractual labor and big firms
Investor protection Lack of funding for
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in-house-research
initiative
Demand Market size Degree of customer Increasing demand growth in
conditions Different segments of orientation each sector
buyer Poor investment in Increase curiosity toward new
Number of procedure to R&D products
start a business Lack of marketing
knowledge
Related and Presence of international Local supplier quality Have greater learning
supporting competitive front-end Local supplier quantity opportunities by collaborating
industries industries that effectively State of cluster with large scale units and
coordinate global supply development institutes such as IITs, IIMs
chain management NITs, etc.
Effective communication
Rapid movement of ideas
Firm strategy, Functional and flexible Firm-level technology Participation by entrepreneurs
structure and management absorption in international trade can lead
rivalry High level of commitment Capacity for innovation to diversification of markets
High ownership feeling Little career planning Implementation of advance
Quality of math and for employee quality tools cum techniques
science educations Little formal training
High specific return program
Government and Central excises exception Bureaucratic hurdle in Transparence in government
culture General government debt obtaining government policies, Single window
Table VIII. support Clarence system, Tax benefits,
Current status of Not properly define reservation of production for
porter’s diamond of financial strategy and MSMEs
the Indian MSMEs corruption
These results are consistent with the studies conducted by Oz (2002), Shee and Momaya
(2001), Ajitabh and Momaya (2004), Saru (2007), Rugman and Oh (2008), Singh et al. (2008),
Nanda and Singh (2009), Chandamoyo and Dumbu (2012) and Uddin and Bose (2013).
Thus, the major contribution of the study is not only to understand the factors on which
competitiveness of various MSME sectors depend upon but also to study the applicability of
Porter diamond model framework in general and to ascertain competitive advantages,
disadvantages and opportunities with respect to MSME sectors. Moreover, like most of the
previous research, this study is based on the assumptions that the scores for determinants
lead to competitive advantage (Dogl et al., 2012; Deniz et al., 2013), and, as such, the factors
which have low scores should be analyzed in detail to gain competitiveness. Also, further
research should focus on considering social and culture influences, policy to address social
and environment objectives and effects of geographic locations of firms as key determinants
of company prosperity, which in author’s opinion are important factors to affect the business
climate. Additionally, work from other leading sectors such as telecommunications, mining,
machinery, iron and steel manufacturing plants can be analyzed, and multiple case studies, Porter
in this respect, should be considered. diamond
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Appendix Porter
diamond
SECTION-A
GENERAL INFORMATION model
Q.I Name of the company.................................................................................................
Postal Address…………………………………………………………….......
Mobile Number
Email Address:
Q.III Company Type and Year of establishment Please tick (.√ ) appropriate Box.
Skilled Labor
Factor conditions Production and process technology
Scientific and technological information
Capacity utilization
Communication infrastructure
IPR and patents
Size of domestic demand
Pattern of growth
Export potential
Periodically increase in demand
Demand conditions Brand value
New investment in the region
Distribution channel
Bureaucracy and control
Service efficiency level
Level of technology up-gradation
Quick information flow
Shared technology development
Related and supporting Level of active work of relevant civil societies
industries R & D investment
Suppliers and distribution channel
Marketing support
Relations with research and development institutes
Boost innovation
Level of marketing innovation
Level of quality management practices
Firm strategy, Information flow with firm
structure,and rivalry Quality awards
Internal structure
Geographic concentration
Quality of supplier
Financial support system
Environmental regulation
R & D support
Training facilities
Government
Industrial land allocation
and culture
L abor Laws
Impact of national culture
Business climate
Formal and informal rules
Corresponding author
Manjeet Kharub can be contacted at: manjeetkharub@gmail.com
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