Fintech 10

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The Downsides of Fintech

Financial Markets and Fintech


Agenda
• Financial instability
• Unprofitable enterprises
• Regulatory Flux
• Security & Unauthorized transactions
• Data protection
• Venture Capital vagaries
• Digital Exclusion
• Poor recourse & trust
• A long rope
Financial instability
• Dow fell 1000 points and recovered in minutes

Flash Crash 2010 • Trading algorithms largely responsible

Short Squeeze • Online communities trading via fintech like Robinhood drove up
stocks that hedge funds were short

2021
• Happened again in 2023 Aug
• Game Stop, Yellow Trucking, BB&B, Tupperware

• Collapse of SVB

Bank Runs 2023 • Signature Bank


• Largely driven by digital banking platforms that allow instant access
to funds
Bank Runs Then and Now

• Retail investors could move their money out of SVB instantly using fintech, without going to the bank
Stockbroking Then……

• To trade you had to inform/call your broker.


• Broker would call their exchange representative
• Exchange representative would execute via market maker
Stockbroking Now……
• Everything is electronic
• Intermediate layers are
gone
• Orders can be executed
instantly
0DTE Options – volumes exploding
0DTE Options – Share of total options
increasing
0DTE Options – Share of retail traders
increasing
Unprofitable Enterprises
• Initial services are good
Uncertain Service • Profit motive reduces quality
• e.g. Klarna

• Security
Investments in • Customer service
critical areas minimal • Many fintechs fired employees as funding dried up

Regulatory & • Robinhood surviving on payment for order flow


principle skimping • FTX
The state of UK Fintechs
Regulatory Flux

A new name • RBI Banks Prepaid Instrument linked


credit line
doesn’t change • Initial Coin Offerings skip traditional
products/process offering process

• Coinbase sued for operating as an


Unregulated unauthorized exchange
Businesses • Staking as a service. Crowdfunded PoS
for mining requires registration
Security and Unauthorized Transactions
• Jamtara
Fraudulent Payments & • Easy to prey on uninformed
Transfers • ATM Skimming

• Mt Gox
Hacking of • Bitfinex
CryptoExchanges & Wallets • FTX
• Binance….

• Karvy
Unauthorized trading/fund • India Nivesh Securities
use in client accounts • NSEL
Data Protection

• Equifax – personal data


Data Hacking & • Revolut
Identity Theft

• Fintechs are especially vulnerable


Ransomware • Do not have resources of large
Attacks FIs
Venture Capital Vagaries

• Fintechs raised huge amounts of Capital in


Fair Weather the years of low rates
• Fintech Funding has since dried up
Friends?

• Service levels/quality turns patchy


Lack of Resources • Employees are fired
leads to skimping • Unable to invest per new regulations
• Innovation turns to survival

Can such volatile entities be a part of the financial infrastructure?


Digital Exclusion
• Fintech depends on tech • UX and product design
• Multi – lingual capability
• Access
• Innovations
• Ability to use • Credit Scoring
• Several Barriers exist • Voice based tools
• UPI on IVR
• No mobile phone
• Poor connectivity
• Language difficulty
• Unfamiliarity with tech usage
• Aged
• Uneducated
• People with disabilities
• New Segments entirely, e.g. NTC
Poor Recourse & Trust
• People are used to human contact in financial products

Recourse
• Who to contact if a robo adviser causes losses?
• Who to contact if a crypto currency transaction does not go
through?
• Who to contact if I want to prepay my digitally obtained loan
(this causes losses for fintechs)

• Once bitten twice shy

Trust
• Regulations can help
• However when funding is scarce, many of these are bypassed
• Can I trust an entity that lives in the digital world with my money
• Especially if it is not directly regulated?
A long rope
• Venture capital allows for experimentation
• Are so many fintechs sustainable?
• Many will run out of funding
• Others will get acquired
• What is the trust in such business models – here today gone
tomorrow?

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