Professional Documents
Culture Documents
14 Task-2 Q-3
14 Task-2 Q-3
The Accessor,
The Hilton Hotel.
Respected Sir,
The email addresses customer enquiries received today, focusing on the individual
needs of each customer. For Mr. Khan's wedding catering enquiry, a personal phone
call is suggested to ensure clear communication and understanding, as English is his
second language. The email will forward the enquiry to the Events Manager, who
specializes in coordinating weddings.
John's request for a special meal and surprises for his team celebration is suggested
to be combined with email and phone communication. The email will outline catering
options for vegetarians and gluten-intolerant individuals, and provide a contact
number for John to contact the company. The Entertainment Coordinator will be
liaised to provide the best options.
These communication methods are believed to ensure effective and clear interactions
with customers. Please let me know if you have any further guidance or if you would
like me to proceed with these actions.
Best regards
Abhiraj Jaiswal