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CENTRAL UNIVERSITY OF HARYANA 1 Semester U.G. (B.Voc.) Term End Examination Dec 201% Programme: B. Voc.- Retail and Logisties Management (RLM) Semester: I (Regular/Re-appear) Paper Name: Principles and Practices of Management Paper Code: RLM-101 Max Marks: 315 Max Time 3 hours Question No.1 is compulsory. Attempt one question from each Unit. Q. | Attempt any five questions: (9x 1597.5) a, What do you understand by decision-making? b. What are the different kinds of plans on the basis of time? c. What do you understand by decentralization of authority? 4. Define staff organization. €. Write down the definition of leadership. f. Explain the nature of motivation, g. What is controlling? hh. What ate the objectives of control in business? UNIT-I Q.2(A) What is meant by planning? Describe the steps involved in the process of planning. © (B) What is a procedure? State the importance of procedures. 25) OR Q33 (A) Describe the process of rational decision-making, 6) (B) Discuss the characteristics of strategy. (25) UNIT-IL Q44 (A) Explain Neo-Classical and Modern Theories of organizing. ©) (2.5) (B) Elaborate the nature of organizing, OR Q.5(A) Explain the principles of organizing, (B) What are the elements of delegation? ‘UNIT-IL Q.6(A) Explain the concept of managerial grid in detail, (B) What are the characteristics of leadership? OR Q. (A) What do you understand by leadership styles? Discuss the different leadership styles. (B) Write down the functions of leader. UNITV Q.8(A) Discuss various conventional control techniques. (B) Describe zero-base budgeting as a controlling technique. OR Q.9(A) Describe the process of control in detail. (B) Discuss Break-Even Point analysis as a controlling technique. (3) (2.5) () (2.5) ©) (25) () (2.5) (5) (2.5) CENTRAL UNIVERSITY OF HARYANA I Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme : B. Voc. - Retail and Logistics Management (RLM) Semester : 1 (Regular) Paper Name : RETAIL MANAGEMENT - I Paper Code : RLM-102 Maximum Marks 315 Maximum Time 3 hours Batch : Suly 2018 Note: Question No.1 is compulsory. Attempt one question Crom ewel Unit. Q!. Attempt any five questions: (9x1.5#7.5) a) Define super market. b) Define the term ‘sorting’ in retailing ©) What is impulse buying? d) What is the meaning of trade area section? e) Define consumerism. f) Define organized sector. 8) Who is the CEO of Wal-Mart Stores, Inc.? h) What are the various challenges in retailing? UNIT Q2. A) “Retailing provides benefits to society and consumes.” Discuss. (5) B) Explain the nature of retailing, (25) or Q3. A) Discuss the various opportunities of retailing in India. 6) B) Enumerate how retailing is important to the consumer? 25) UNIT IT Q4. A) What are the various forms of store based retailing format available in India? ) 'B) Explain the concept of internet based retailing, 2.5) QS. A) Explain different types of organized retail format on the basis of ownership with suitable examples © B) Discuss the MNC’s role in organized retail formats, (25) ‘UNIT 1 Q6. A) Define consumer behaviour. How do culture, social and personal factors affect consumer behaviour? 6) B) Explain the importance of consumer behaviour to retailer. 5) or Q7. A) What is secondary data? Discuss its advantages and disadvantages ©) ‘B) What are the various factors which influence retail consumer? (2.5) unr iy Q8. A) Define freestanding sites/isolated store location with its advantages and disadvantages. (5) B) What is planned business site? (2.5) or Q9. A) How to evaluate the site for locating a retail store? © B) What are the different types of retail location? @.5) CENTRAL UNIVERSITY OF HARYANA 1 Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme = B. Voc, Retail and Logistics Management (RLM) Semester 1" (Regular) Paper Name Business Statisties Paper Code RLM-103 Max Marks: 318 Max Time 3 hours Batch : JULY 2018 Question No. is compulsory. Attempt one question from each Unit. QU. Attempé any five questio (Sx1.5=7.5) 2) ‘The mean of 100 items is 80. By mistake one item is misread as 92 instead of 29. Find the correct mean. by Explain different types of diagrams that are used in presenting statistical data. ¢) Mention the mathematical properties of mean. a) Define range. What are the assumptions of Karl Pearson's coefficient of correlation? £) Define coefficient of variation 2) In wo units of company, employees in unit one is 650 and monthly salary is $2750, employees in ai tiawo are 700 and monthly salary is $2500. Find the combined arithmetic mean h)_ Define role of tabulation. UNIT 2, a) Define statistics and discuss its functions and limitations. 6) bb) What is the various source of collecting data? (2.5) or 3. a) From the following data relating to wages of 20 workers, Prepare frequency dist Class interval of Son exclusive and inclusive basis using tally marks: 10 15 3 [272920 | 14 16 wz (18 19 _|18 16 15 5 b) Following are the data about the market share of 4 brands of T V, sets sold in Panipat. Present the data by a pie diagram. __ Q3) Brands ofsets __| Samsung kai ‘Onida Sony ‘Units sold in Panipat | 480__ 240 120 UNIT-II 4.) Define quartiles, deciles, percentiles, arithmetic mean and mode with their relative formulae. (5) ) What are the characteristics of good measure of central tendency? 5) or 5. a) The fist and third quartiles ofthe following data are given to be 25 marks and 50 marks (5) respectively out of the data given below: [Marks] 0-10 [10-20 [20-30 [30-40 | 40-50 30-60 | 60-70 | 70-80 [Frequency | 4 8 a 19 = [10 3 Find the missing frequencies when N=72. b) Find out the arithmetic mean from the following data: = _ (2.5) ks (less than) [ $ 10 [15 20 25 30 No. of students | 10 23 [30 54 69 80 UNIT-IL Q6. a) Explain the merits and demerits of Standard Deviation, ©) b) Define Lorenz Curve. 2.5) or (Q7. a) The scores of two batsmen A&B in ten innings during a certain match ©) A: [32 [28 far 6a 7s 13910 | 60, ] 9644 B: ig [31 [as [sa 67 [90 [10162140 —T a Find out who is a better scorer and who more consistent batsman is. b) Define Mean deviation. (2.5) Unit-IV Q8. a) Define correlation. Explain various types of correlation, © ) Explain the properties of correlation coefficient, 23) or 8. 2) From the following data, calculate Karl Pearson's Coefficient of vorrelation ) x: 2 [3 4 5 6 7 8 | Y: 4 17 8 9 10 14 18 Also calculate probable error and point out whother the eoelficient of correlation is significant or not. ) Calculation coefficient of rank correlation from the following data: a 23) & hil 2 3 4 3 6 7 8 2 4 2 1 6 8 3 3 7 CENTRAL UNIVERSITY OF HARYANA I Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme B. Voc. Retail and Logisties Management (RLM) Semester 4 1 (Regular)/(Re-appear) Paper Name: Speaking and Writing Skills In English Paper Code: RLM-104 Max Marks: 375 Max Time: 3 hours Question No.1 is compulsory. Attempt one question from ench Unit. QI. Attempt any five questions: (xl. 2) Explain exclamatory types of sentences with examples. b) Define indefinite article with examples. ° ©) What is meant by kinesies? 4) What do you mean by individual and group presentation? ©) Define present perfect tense with examples. £) What is meant by telephonic skills? g) How non-verbal communication can help you fo communicate properly? h) Define Modalauxiliaries. Unit-l 2. a) Define non-verbal communication. Discuss its types and importance © b) How you can give effettive oral presentation? (2.5) or Q3, a) Define paralinguistic. Explain the features of paralingui © ») Define different parts of speech with examples. (25) Unit-IL Q4. a) How you can make your speeches interesting? 6) b) What are the telephone etiquettes you must keep in mind while talking fo client over phone? (25) or 5. a) What is the purpose and features of good conversation? ©) ). Write down a short note on any important festival (25) ‘UNIT-I Q6. a) Write a biographical sketch of your favorite leader, ©) b) Write down a short note about your state, 25) or 7. 8) What do you mean by autobiographical writing? How you ean write a good autobiography? 6) ©) What do you understand by sentence completion? Define its merits, (2.5) UNIT-IV 8.8) What do you understand by E-mail? What do’s and don’is you must keep in mind while sending an e-mail? () b) Define blog writing. Write down its merits. (2.5) or Q9. a) What are the advantages of E-mail? () b) How you can write effectively an article, or a message for your biog, (2.8) IMT Semester UG Term End Examination, Dec 2018 (Reappaer) ‘Voc (Retail and Logistics Management) nvironmental Studies ‘Name of Programme Course Name Course Code RLM-303 Maximum Marks 237.8 Duration: 3Hrs ‘Attempt any five questions selecting one question from each unit. Question 1 is compulsory. Question 1 Define/write a short note on any five:~ (1.5x5-1.5) ‘A. Noise pollution F. Lotspots of biodiversity B, Article 51-A (g) G. Wildlife (Protection) Act C. Bhopal gas tragedy H. Role of Bishnoi’s of Rajasthan in D. Food chain environmental protection E. Environment pollution UNIT Question 2 25,5) ‘A. Define environment, What is the need for studying environmental issues? B. Define deforestation, What are its causes and how it can be controlled? OR Question 3 (25,5) ‘A. Write a ngte on any two major conflicts over water in India. B. What is soil erosion? Discuss various factors that influence soil erosion and mention some soil conservation prai UNIT-IT Question 4 (7.5) 'A. What do you understand by ecosystem? Describe the biotic and abiotic components of an ecosystem. oR Question 5 (2.5, 5) ‘A. What is ecological succession? Enlist the process of ecological succession, B. What do you understand by the term ‘biodiversity’ and discuss its types? UNIT-I Question 6 (25,5) ‘A. Define radioactivity and associated health risks in humans B. Define air pollution and its sources, causes and control measures, OR Question 7 (25,5) ‘A. Write a note on management of solid wastes, B. Discuss the salient features of the Water Act 1974 UNIT-IV Question 8 (75) 'A. What is a population explosion? Discuss the effects of population explosion. Briefly describe the factors responsible for population explosion in India. OR Question 9 (2.5, 5) ‘A. Briefly explain Chipko movement 8. Sketch a brief history of human population growth on earth EAN antl ya rerefoneneih ese rel TK Hates, PL Vmemegene4 isirmye 1 him Kiril 2 Uy pre F wualen? ataursiend | fe Mec} ic eb aba} meet Le ere eka “ofa umedant a ‘Cuuliagns ad Pookie sete Hee evovl nnitany San suilimie aamaup av Lae reer ren a0T gest am nson suiek « aiivwlan’ts Yatton Gites epee ee ae a Wie toons teR Tillage it AME lsat a rican Ya Waumsb TB Oe ust AF ‘orgaat any arate © Rettig litienecitnn : bet teins reh'’l h uniiuiion Yesmoey ve" Th ; LeytMe L EASY * emcee Indic cs guacho el bora ot eX" atemiemeni andteel Seder st paral peemraicn malt yuyfeemerliah flex) Hh hen a a FE acltwoty - Kia Aone vg Wallin folio owiehe or aNuecae A ‘steam Lr iio Tim Saeéathe ply anced awa: aeatwiK] Sitcrecree iret fue! / ssadoasa alan Veeeas le ter % yen * On. © alomnat® soe 10 trata cons nei Fang ARMA Ht trea! Vimearree ee haters YOY OB a? om - 7 Teyana - ao 1a 48y owe Npterinsas lapses Lo eat onli baled aber iegalinte! enh A ee iret toltogy teers ears co BL . ir eek fini 7 a savaneil nt eda Aap Gailhtereend bra yiiednamaiios ealivet ‘ertorton foros bees capes iia ls Laem midi} Yh anise an ihn F nine? 7 » Mihi Lelio Ye Womregerers mecreere ati! A, S PSL bof women tree ntal pean WA sete ' Toey ae a 7 7 Busnbioouets fel rmacalty risigieyig ins gealin net emia Creme ley speeAupeeg pnt hate SeLiTL Sl ovidgal a eunipaay algeria mae ent OT mas on mtr 7 2 inet? Samet sedis yl] = » Hiaa sus Comair mine is ee ae so AD 3 IT Semester UG Term End Examination Dec-2018 Name of Programme TB Voc (Retail Logistics Management) Year & Semester : 2018, Semester-I1T Course Name : Environmental Studies Course Code + RLM-303 Maximum Marks 2375 Duration: 3Hrs [All questions carry equal marks (7.5). Question 1 is compulsory. Attempt any five questions selecting one question from each unit. Question 1. Do any five:- (1.5x5=7.5) ‘A. Write a short note on Chernobyl! nuclear disaster? Effect of environment on human health Define environment and its major components What do you understand by the endemic species? Write a note on Silent valley movement Define the term sustainable development. Enlist the major benefits and drawbacks of big dams mommouae Explain Article 48A UNIT-I Question 2. |A. Define environment and discuss its importance for human. (2.5) B. What is soil erosion? Discuss various causing factors of soil erosion and how soil erosion can be reduced? (5) oR A. What are natural resources? Differentiate renewable and non-renewable natural resources. (2.5) B. Define deforestation. Discuss the importance of forests and major cnuses of deforestation (3) UNIT-IL Question 3. A. Briefly explain various steps of ecological succession, (2.5) B. What do you understand by food chains and food webs, explain with suitable examples? What is the significance of food chains and food webs in an ecosystem? (5) OR ‘A. What do you understand by the term ‘biodiversity’? Discuss the values and threats to biodiversity. Explain various modes of biodiversity conversation. (7.5) UNIT-IT Question 4, A. Enlist the main functions of central pollution control boards. (2.5) B. Give an account of environment legislations present in Indian. (5) OR A. Define water pollution. Discuss the sources, adverse effects and control measures of water pollution, (7.5) UNIT-IV Question 5. A. Discuss the effects of human population on the environment. (2.5) B. Write a note on various environmental related movements held in India. (5) OR ‘A. What do you understand by the population growth and population explosion? Discuss population explosion in Indian context. (7.5) CENTRAL UNIVERSITY OF HARYANA III Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme + B. Voo. Retail and Logistics Management (RLM) Semester I (Regular) Paper Name Retail Management - IL Paper Code: RLM-301 Max Marks + 375 Max Time hours Batch uly 2017 Question No.1 is compulsory. Attempt one question from each Unit. QI. Attempt any five questions: a) Define category management. b) Discuss the objectives of publicity. ©) Discuss the miscellaneous use of retail information system. d)_ Explain push factor. e) What is targeting? f) What is transnational retailing? 2) What is space management? hh) What is marquee? UNIT. Q2.a) What do you understand by merchandising assortment planning in retail? © ») Discuss the role of mission in planning process for retail business. 3) or Q3 a) What do you mean by strategic retail planning? Enumerate the steps involved in developing retail strategy. ©) b) Illustrate the various types of consumer products, Qs) UNIT I QA) a) Discuss various components involved in retail promotion mix. ©) 'b) What is target Marketing? (2.5) or Q5) a) What do you understand by visual merchandisit 2? Disouss its objective, ©) ») Discuss the role of store entrance in store designing process. 25) UNIT Q6) a) Discuss the basic principles of merchandise management. b) Enumerate the responsibilities of human résource management in organised retail. or Q7)a) Discuss the various features and importance of Retail Information System, by Discuss the vatious determinants of prising objective: UNITIV 8) a) Discuss the major reasons for going international retail market. 'b) What is international retailing? or 9) a) Discuss how intemationalization and globalization is helpful in changing structure of current retail market scenario, b) What is pull factor? (2.5) (6) (2.5) CENTRAL UNIVERSITY OF HARYANA TI" Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme: B. Voc. - Retail and Logistics Management (RLM) Semester z TIT (Regular) Paper Name + Business Communication- 1 Paper Code + RLM-304 Max Marks = 375 MaxTime : 3 hours Batch : JULY 2017 Question No.1 is compulsory. Attempt one question from cach Unit. QI. Attempt any five questions: (5x1.5-7.5) a) Expand Batna & Zopa b) Wi c) Define distributive negotiation? a short note on selling skills. 4) Mention the procedure of Registration? ¢) How the digital era has revolutionized the way of doing business? £), Define contract and agreement. 2g). Define presentation. h) Mention the function of the promoter. UNIT-L Q2. a) What is email? What are the do's and don’ts have to be followed while sending the mail? (5) b) Mention the advantages of digital literacy. . (25) or Q3. a) Write a letter to the manager of Nautilus cruises ple, nautilus house London in regard to (5) booking of cruises in January for celebrating wedding anni sary, Assume yourself ‘Avenue parker from 34 Windsor Avenue, Becher chesterfield, b) What are the basic computer activities you know? (2.5) UNIT-IT QU. a) Define company. Explain the nature of company. 6) b) Why to study consumer rights act? (25) or Q5. a) Explain net etiquette, © b) How you can prevent yourself from plagiarism? 2.5) UNIT-IT Q6.) How you can make your business writing effective? b) Write a summary about any book you have read. oF Q7. a) How you can write movie reviews and book review? b) Write a review about the movie you have watched recently. UNIT-IV _ QB. a) Describe the negotiation tactics. b) How you can give effective oral presentation? or ) Explain different negotiation styles. ) Define publicity materials. () (2.5) (6) (25) (5) @5) (6) (2.5) CENTRAL UNIVERSITY OF HARYANA II" Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme B. Voc. Retail and Logistics Management (RLM) Semester IIl (Regular/Re-appear) Paper Name: Principles of Marketing Paper Code: RLM-302 Max Marks 378 Max Time 3 hours Question No.1 is compulsory. Attempt one question from each Unit. QL. Attempt any five questions: (Sx1.5-7.5) a) Define marketing 'b) What do you understand by marketing mix? ©) Define positioning, 1d) What is the meaning of actual product and augmented product? «¢) What is meant by industrial products? ) What do you understand by pricing method? 12) What is meant by reliability in case of service marketing? h) Define the components of customer expectations in service marketing? UNIT Q2 A) Discuss various components of marketing environment. © B) Is marketing a Science? es oR 02 A} Explain various elements of marketing mix © B) Explain the nature of marketing? es) UNIT-AL Q4 A) Explain the concept, objectives and factors of packaging decisions. 6 B) What is the product classification on the basis of durability? es oR Q5 A) Discuss various tages of product lifecycle © B) What are the reasons for the development of market segmentation? @5) ont (Q6 A) Explain the types of distribution chantels, : B) What are various sales oriented and status oriented objectives of pricing? oR Q7 A) Explain various factors determining choice of channels of 'B) What are the functions of intermediaries? bution. UNIT-IV, Q8 A) Discuss various characteristics of services. B) Explain the concept of marketing of services? oR QBA) Discuss the dimensions of service quality. B) Explain the concept of zone of tolerance. 0 (25) © 25) () 2s) 6) Qs) CENTRAL UNIVERSITY OF HARYANA 111"! Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme B. Voe. Retail and Logisties Management (RLM) Semester Il (Re-Appear) Paper Name Retail Management Paper Code RLM-301 Max Marks 378 Max Time 3 hours Batch 5 uly 2016 Question No.1 is compulsory. Attempt one question from each Unit. QI. Attempt any five questions: ay What is jones product? b) Define category management. c) What are the bases of target marketing? d) Discuss the objectives of publicity. 2) How retail information system is useful in evaluating critical suevess factor? ) Discuss the miscellaneous use of retail information system. g) What is multinational retailing? h) Explain pull factor. UNIT (6x1.5=7.5) 2.) Define strategic retail planning process. What are the various steps involved in developing, retail planning strategy. b) What are unsought products? or Q3 a) What do you understand by merchandising assortment planning in retail? ) Discuss the role of mission in planning process for retail business. UNITIL (Q4) a) Discuss the roles and objectives of store design. b) Define target marketing, or 8) a) Discuss various components involved in retail promotion mix. ») List down the various tools of visual merchandising. © @5) 6) (2.5) 6) @5) UNIT UL 6) a) Describe the salient features of retail information system, +) Enumerate the responsibilities of human resource management in organised retail or Q7) 2) Discuss the basic principles of merchandise management’ b) Discuss the role of pricing in organised retai UNITIV 8) a) Explain the major factors which affect international retailing. +b) What is push factor? or (Q9) a) Discuss the major reasons for going international retail market, b) What is international retailing? ) (2.5) (6) (5) a) (2.5) 6) (2.5) CENTRAL UNIVERSITY OF HARYANA I* Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme : B. Voe.-Retail and Logistics Management (RLM) Semester: I (Re-Appear) Paper Name : Business Statistics Paper Code: RLM-103 Max Marks 318 Max Time 3 hours Bateh : July 2016 Question No.1 is compulsory. Attempt one question from each Unit. 0. | Attempt any five questions: (Sx 1597) a) Define statistics in singular sense. b) Write a short note on “Statistics as science” ©) What are the advantages of primary data? ) What do you understand by histogram? ©) Explain the meaning of standard deviation, £) What do you understand by correlation? 4g) Write a short note on arithmetic mean h) Define ordinal scale data. UNITI Q2. a) What do you mean by statistics in plural sense? 5) ») Discuss the nature and importance of statisties. (5) or 3. a) What are the various sources of collecting data? (2.5) b) Elaborate the uses of statistics in other fields of study. ©) UNITIL Q4. a) What is the importance of secondary data in research? (25) b) Explain the various sources of collecting secondary data, (5) or QS. a) What is graphic presentation of time series? Qs) ») Discuss the concept and types of frequency distribution. ©) UNIT HT Q6. a) What do you mean by weighted average mean? 5) b) Find the arithmetic mean by using short cut method from the following frequency distribution: (5) C ‘Marks Obtained No. of Students 0-5 19 5-10 25 36 ——— 7 4 Gir 43 28 or Q7. a) What is the meaning of dispersion? (2.5) b) Discuss different methods of dispersion in detail. (5) UNIT IV Q8. a) Explain the importance of correlation in business. (25) b) Calculate Karl-Pearson coefficient of correlation from the following data: (5) x [28 [45 [40 [38 [35 [33 [40 [32 [36 ¥: [23 [34 [33 [34 [30 [26 [28 [31 [36 or Q9. a) What are the limitations of correlations? (25) ») Explain the various methods of studying correlation. (5) CENTRAL UNIVERSITY OF HARYANA I Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme : B. Voc.-Retail and Logistics Management (RLM) Semester + I (Re. Paper Name : Principles of Management Paper Code: RLM-101 Max Marks: 318 Max Time: 3 hours Batch : July 2016 E Question No.1 is compulsory. Attempt one question from each Unit. Q.1 Attempt any five questions: (5x 1.5475) a) Define Management. b) What are the characteristics of a manager? ©) What do you understand by scientific management? d) What is meant by controlling? ©) What is the use of controlling in business? £) What do you understand by autocratic leadership? 8) Define functional organization. h) What do you understand by staff organization? UNIT I (Q2. a) What is the importance of a professional manager in a company? @3) b) Discuss the nature and importance of management. > ©) or Q3. a) Test the fact that “Management is a science”. (2.5) b) Explain the roles of a professional Manager. ©) UNIT IT (Q4. a) Give in brief the contribution of Henry Fayol in the field of management? (25) b) Describe Fayol’s principles of management. © or Q5. a) What is the basic difference between the approaches of Taylor and Fayol? (2.5) b) What are the techniques of scientific management? ©) UNIT (Q6. a) Explain, the meaning and concept of delegation of authority @s) +) “Co-ctldination isan essence of Managemetit”” DS you agree’ with this statement? Give reasons in support of your answer. or Q7..) Explain he meaning of directing and organizing. b) Describe the process of planning in detail. How and why each step isis important? UNITIV QB. a) What are the bases of power of a leader? ) Discuss different leadership style. or Q9. a) What are the responsibilities ofa good Jeader. ) What are the various methods of controlling in business? 6) (5) @) (25) (6) (2.5) 6) CENTRAL UNIVERSITY OF HARYANA I* Semester U.G. (B.Voc.) Term End Examination Dec 2018 Programme 5 BB. Voe. - Retail and Logistics Management (REM) Semester é 1 (Re-Appear) Paper Name 2 BUSINESS STATISTICS Paper Code A RLM-103 Maximum Marks: 315 Maximum Time ¢ 3 hours Batch e July 2017 Note: Question No.1 is compulsory. Attempt one question from each Unit. QI. Attempt any five questions: (5x1.57.5) a) Define pie chant. 'b) What is the scope of statistics in business? ©) Define primary data, ) Explain the meaning of one way table, €) Write down the formula of mean deviation, f) What is meant by standard deviation? g) Explain linear correlation. h) Explain positive correlation Unit I Q2_A) What is the scope of statistics in various fields? © B) What are the various methods of collecting primary data? (2.5) or Q3. A) What is the role of tabulation in statistics? What are the major parts that statistical table consist? (5) B) Define manifold table. 5) Unit I 4. A) Describe various measures of central tendency, ©) B) What are the merits and demerits of mean, 25) or Q5. A) Disciiss mode with its usage, merits and demerits 6) B) Calculate the median of the following data of students of a spelling test in English 25) Marks = 6, 7,12, 15, 10, 9, 18, 14, 20, 13, Unit 1 Q6. A) Explain the concept of quartile deviation, mean deviation and standard deviation in statistics. 6 __ B) Discuss the concept of coefficient of variation. @5) or Q7. A) Calculate the standard deviation for the following table: oy Class 0-10 | 10-20 | 2030] 30-40 | 40-50 | 50-60 | 60-70 | 70-80 | Frequency 5 10 20 40 30 20 io [fs | B) Write a note on ‘Range’. (25) UNITIV Q8. A) From the following table, calculate the coefficient of correlation by Karl Pearson's method: (5) x 6 2 10 rm Y 9 " 5 7, B) Dxplain the various degrees of correlation. Q9. A) Explain Karl Pearson’s coefficient of correlation with its assumptions. B) Define Spearman’s Rank correlation. or (2.5) 6) (2.5) CENTRAL UNIVERSITY OF HARYANA I" Semester U.G. (B. Voc.) Term End Examination Dec 2018 Programme 3 B. Voc. - Retail and Logistics Management (RLM) Semester 1 (Re-Appear) Paper Name RETAIL MANAGEMENT-1 Paper Code : RLM-102 Maximum Marks 315 Maximum Time : 3 hours Batch : July 2017 Note: Question No.1 is compulsory. Attempt one question from each Unit. QI. Attempt any five questions: (Sx1.5=7.5) a) Define super market. b)_ Define leased department. ¢)’ Define the term ‘Breaking Bulk’ in term of retailing. ) What is impulse buying? ©) Define consumerism. What is brand? g) Define market hh) Who is the CEO of Wal-Mart Stores, Inc. UNITI Q2. A) “Retailing provides benefits to society and consumes.” Discuss. ©) B) Explain the nature of retailing. 5) or Q3. A) Explain the evolution of retailing in India. ©) 8) What are the various features of retailing? 25) UNIT IT {Q4, A) What are the various forms of store based retailing format available in India. (9) B) Explain the concept of internet based retailing, 25) or QS. A) Discuss cyclical theories of retailing. © B) Explain various types of non-store based retailing. 2.5) UNIT OT Q6. A) Define consumer behaviour. How do culture, social and personal factors affect consumer behaviour? 3) B) Explain the importance of consumer behaviour to retailer. 25) or QZ. A) Define consumer decision making process? What are the various factors affecting consumer decision making process? © B) Discuss how various reference groups influence consumer behaviour? 25) UNIT IV Q8. A) Explain the role of location in retailing and also explore various factors which influence retailer in determining the location decision process. o) B) What is the importance of location decision? @s) or Q9. A) Define freestanding sites/isolated store location with its advantages and disadvantages. () B) Explain the various issues involved in sclecting retail store. 25)

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