What can I do if my computer doesn´t turn on?

Check the power cord is connected to the computer correctly. Make sure the
power suply works by testing it. If after that the computer still doesn´t turn on, take
it to a technician.
What can I do if a program won´t run or runs slowly?

First, close the program and then reopen it. If that doesn´t work, reboot the
computer. If that doesn´t work reinstall the program. If that doesn´t work ask an
expert for some help.
What can I do if my computer freezes?

Press and hold the Control, Shift and Esc keys at the same time. Then in the
Task Manager close all the programs in working. If that doesn´t work restart the
computer.
What can I do if I get a No Signal message on my monitor?

First, check the connection on the monitor. Then remove and reconnect the
monitor´s cable.Check the connection on the screen. If that does´n work you may
need to replace your monitor´s cable. If your connection is by WiFi, after the first
step, check the modem´s lights. If they are turned on in Power, PON and WLAN
the network is working correctly.
What can I do if I turn on my computer but the desktop doesn´t load?
Press and hold the power button until the computer turn off. Make sure it is
completely turned off, if it restarts repeat the first step. After that turn on the
computer. If the problem persists after a few attempts, take it to a professional.
What can I do if there is no sound on my computer?
Check the volumen control in the control panel and the software you are using.
Also, check that the mute box is not selected. If you are using earphones make
sure they are correctly connected in the correct position. Just in case disconnect
them and connect them. If the problem is not solved, take the computer to a
technician.

Team members:
Fabio Acosta Fuentes
Pedro Domínguez Santana