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Dataai Retailers Guide 2023 en
Dataai Retailers Guide 2023 en
Dataai Retailers Guide 2023 en
Retailer's Guide:
Strategies to Master
Retail on Mobile
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Strategies to Master Retail on Mobile
RETAILER'S GUIDE:
Gain insights into the state of retail to effectively optimize Discover growth opportunities by uncovering new
your app strategy and expand your market share. keywords and identifying strategic partnership to increase
your audience size.
Understand how to capitalize on evolving consumer
behaviors to increase cart size, particularly during holiday Know how to effectively prioritize user experience
seasons. enhancements - all geared toward delivering a seamless
user experience.
Learn how to track and analyze metrics across your retail
value chain, facilitating data-driven decision-making to Get the full picture of your competitors' growth strategy
streamline processes and accelerate time to value. to win in the increasingly competitive mobile landscape.
Thousands of new shopping apps hit the app stores each week. Discover how to use your mobile app to boost sales!
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Share of Global Downloads
Strategies to Master Retail on Mobile
Nike Temu
Nike PDD Holdings
90+ 80-90 70-80 60-70 50-60
Acquisition Acquisition 100% 0.1% 0.1% 0.1% 0.1% 0.1%
100 100
2.2% 2.2% 2.0% 1.8% 1.7%
90% 10.4% 9.9% 9.5%
12.2% 11.2%
80%
98 93
70%
Sentiment Engagement Sentiment Engagement
95 100 80 100 60% 30.4% 30.1% 29.9%
30.8%
32.7%
50%
Poshmark Rakuten 40%
Poshmark Rakuten Rewards
30%
Acquisition Acquisition
100 93 20%
10%
96 93 0% 52.7% 55.7% 57.2% 58.2% 58.8%
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include Black Friday and Christmas in the United States,
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Singles Day in China, and the Festive Season in India. b eF
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E-Commerce Retailer Store Resell Supermarket & Coupons & BNPL Pharmacy & Malls & Shopping
Convenience Rewards Drugstore Centers
Store
1 SHEIN
Each of the top 10 shopping apps by downloads contain
popular mobile shopping features like 3rd party 2 Amazon
payment, curated shopping content, and daily or hourly
deals. In addition, several have added new features like 3 Meesho
buy now pay later and a peer-to-peer marketplace to
attract new mobile shoppers. 4 Shopee
It's notable that these top 10 apps have more features on 5 Temu
average than the rest of the top 30 shopping apps. For
example, 70% of the top 10 shopping apps have buy now 6 Flipkart
pay later compared to just 53% of the top 30. Another
feature that was particularly popular among the top 10 7 Shopsy
apps was member rewards. Nine of the top 10 apps have
member rewards, while only 55% of the next 20 apps 8 Alibaba.com
have the feature.
9 AliExpress
10 Lazada
% of Top 10 Apps with Feature 100% 70% 100% 100% 40% 90% 50% 40%
% of Top 30 Apps with Feature 87% 53% 83% 73% 33% 67% 43% 20%
Source: data.ai Intelligence
Note: Android Phones. Includes apps in the Shopping genre using data.ai's App IQ taxonomy.
Includes January-June each year. Worldwide ranking excludes China.
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Strategies to Master Retail on Mobile
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Strategies to Master Retail on Mobile
CUSTOMER STORIES
"We start by evaluating daily and monthly active users, then assess what factors are driving
growth, drilling down into paid and organic performance. We look at increases in ad spend,
new innovative creatives, changes to meta descriptions and metadata and more. This
25%
means we can use hard data – rather than instinct – to make informed decisions about our
Decrease
own strategies." in CAC
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Grow your business
Increase Market Share: Capture a larger portion of the Low app visibility in crowded app stores
target market, outperforming competitors.
Inefficient spending on advertising and marketing to reach
Expand Market Reach: Tap into a global customer base new audiences.
beyond physical stores.
Creating engaging advertising content for your app that
Stay Competitive: Meet customer where they spend most of resonates with your target audience.
their time and motivate them to download your app.
Identifying untapped markets for your app and pinpointing
growth opportunities.
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Strategies to Master Retail on Mobile ACQUIRE
Get inspired for this years holiday season by creatives that had the biggest
creative share of voice during the Black Friday Week 2022. Vinted had the
biggest share of creative voice in November of 2022 by creating thumb-
stopping videos to successfully increase downloads
Explore the best performing creatives during Black Friday Week 2022
Looking at a global view, we can see that countries with a strong increase in
downloads in the shopping genre are marked green. Dive into the Downloads
Share to understand if this is a opportunity for expansion.
Uber Eats has a high cross-app affinity to multiple fashion brands in the
selected region and time frame. It could be beneficial to have cross promotions
for another touchpoint with the user.
Enhance Customer Experience: Offer features like easy Gaining insights into how customers interact with your app, to
navigation, personalized recommendations, quick checkout, identify pain points and deliver a satisfying experience.
and responsive customer support to increase convenience.
Creating an exceptional mobile shopping experience.
Improve Customer Engagement: Promote social interaction
through user-generated content, social sharing, and chat Understanding where shoppers spend their time to design
functionality. precise and tailored experiences.
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Strategies to Master Retail on Mobile ENGAGE
See what other apps are doing to make their first-time Get inspired by FTUE of your
user experiences (FTUE) a key driver of engagement competitors without downloading
and retention and use the intel to perfect your own. the app yourself. Sort by
‘Downloads’ to understand which
FTUE drives most downloads.
From June to August 2023 in the U.S., Adidas had most Cross-Mobile Usage
with direct competitor Nike, and also with sneaker retailers such as StockX,
GOAT and DICK’s Sporting Goods. It can be beneficial to analyze these apps to
understand what features they have to keep your audience engaged.
Build Brand Loyalty: Develop solutions to boost customer Getting access to the right data to understand retention for
retention, loyalty, and advocacy. your app, your category and your competitors.
Improve User Retention: Implement strategies to reduce Preventing users from abandoning your app prematurely
app abandonment and prolong user engagement.
Gathering user feedback and making data-driven
Optimize User Feedback: Establish effective feedback improvements
channels and use data for ongoing app and user experience
improvements.
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Strategies to Master Retail on Mobile RETENTION &
SENTIMENT
At the market level, MPS provides an overview of market Easily understand the new
dynamics and top-performing apps in your category. and fast movers in your
category and analyze which
apps are best performing.
Find out what reviewer's are talking about in Uber Eats or any other app with
data.ai's Reviews report.
Identify and establish strategic partnerships that enhance the Understanding which strategic partnerships would enhance
check-out experience and lead to increased basket sizes for your check-out experience or drive bigger basket sizes.
customers.
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Strategies to Master Retail on Mobile MONETIZATION
In the months of June to August 2023, the top 3 payment SDKs in the Shopping
genre by change in average unique app installs were Apple PassKit SDK,
StoreKit SDK and Apple Pay SDK. If you haven’t looked into those and analyzed
your business use case for this SDK: It’s about time.
RETAILER'S GUIDE:
Conclusion
Grow your business Build a world-class mobile shopping experience
Optimize your app's visibility by benchmarking ASO keyword strategies Measure Usage and Engagement to understand and enhance your
with the industry and your direct competitors Customer Experience
Maximize your budget by identifying the right keywords that will make Build a world-class mobile shopping experience by understanding
the most impact what’s driving installs, engagement and purchases on mobile
Gain insight into top-performing retail app creatives and their network Understand where shoppers spent time to craft better-tailored
reach experiences
100
Use MPS to get a quick view on your app’s health to make sure your Find the right retail partnerships to grow your customer base and your
users “shop ‘til they drop” basket size.
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Strategies to Master Retail on Mobile
SEASONALITIES:
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Introducing the
data.ai | Community
Building the future of mobile, together.
The data.ai Community is the central location for customers to learn, share, grow,
and connect with other mobile professionals from around the world.
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Disclaimer
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