To: Managing Supervisor

From: Leah Bush

Subject: Writing Along a Path Usability Test Results

Dear Managing Supervisor,

Upon your recommendation, I recently performed a usability test on the instructions “Writing Along a
Path in Adobe Illustrator.” The users were pleased with the instruction and the test provided helpful
data that could lead to improved useability.

The usability test revealed a couple of potential problems with completing some of the tasks and the
lack of instructions for editing text once it is placed on a path.

I propose adding a few clarifying notes to the instructions to help users to understand the instructions
more clearly. This will allow users to enjoy the program without frustration. Furthermore, because of
the positive feedback about the length of the instructions, I suggest that we create more one-page
documents that address additional features of Illustrator to allow users to fully appreciate the
capabilities of Illustrator. These easy-to-read instructions will help all levels of users to enjoy using our
product.

Thank you for the opportunity to work on this project and for your suggestion to obtain data for
improvement through a usability test. I have attached a memo detailing the test and its results. If you
have any questions, please let me know.

Sincerely,

Leah Bush
Leah Bush
Graphic Designer