Mistakes I Believe the Company Made

1. Communication Error: The company had issues with internal communication,

as several times information was lost or mishandled, leading to setbacks in the
applications process.

2. Negligence: The initial application process was not efficient or well-defined,

resulting in a lack of official feedback regarding the applications.

3. Missing Documentation: The company erred in not providing the employee

with all the necessary documentation and information required for the course
and job progression.

4. Prolonged Waiting: The company made a mistake by leaving the employee in

limbo for an extended period without providing effective resolutions, causing
significant financial losses, time losses and stress.

5. Loss of Career Development: To the best of the employee knowledge, during

the extended period, external/internal candidates were also hired as Class 2
drivers. This appeared to be discriminatory against the employee since, despite
not having qualificated driver experience, The worker had been an employee of
the company for several years and possessed the necessary qualifications for
career advancement.

6. Emotional Distress and Detriment to Quality of Life: The prolonged waiting

period, multiple setbacks, unfulfilled promises have caused significant stress,
frustration, and deterioration in the quality of employee life

7. Assumption of Discrimination: Based on the case, it is presumed that the

company applied differential treatment towards one of its employees compared
to others, regarding participation in the program and entry into the driver's
team. This may suggest the presence of discrimination against the employee,
raising a significant issue in the situation. The fact that similar opportunities
were provided to other employees while denied to another questions the
principle of fair treatment and raises the possibility of discrimination, which
may also have legal consequences.