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London Montgomery

Professor Emigh

RPTM 101

November 7, 2023

Career Report - Final Paper Part C

Introduction

The person I am interviewing for this assignment is Amanda Celestina. I conducted this

interview on October 9, 2023. I selected Amanda because I love her job, which is an Operation

Specialist. It takes a lot of leadership for this challenging work and requires focus on the job. She

gets events set up for sponsors that she coordinates with to make sure everything is ready for

when the event comes up. Amanda did not attend college or obtain a college degree for this job.

She researched this job and has worked there since she was hired. I chose to interview Amanda

based on her background and knowledge of event planning.

Mission/Purpose of the Agency/Department

ArtsQuest is a nonprofit agency that provides access to art, programs, and culture.

“ArtsQuest’s mission is to provide access to exceptional artistic, cultural, and educational

experiences using arts and culture as key elements of economic development for our urban

communities. ArtsQuest™ supports this mission via the presentation of performing and visual

arts, film, arts education classes and outreach, youth programming and cultural events”

(ArtsQuest). ArtsQuest intends to have people enjoy their art, programs, and sponsors. Events
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held at ArtsQuest are nonprofit so everyone can enjoy their time for free. This agency serves as a

recreation organization. The units/teams within the agency all have the same mission statement.

Clientele Served

The clients served at this agency are mostly Lehigh Valley residents and others who seek

the entertainment of this agency. The ages of the client's average at 35 but ArtsQuest is welcome

to all ages. There are membership options but not needed to enjoy ArtsQuest. These membership

prices range from $125 to $1,100. The different levels of these memberships are Bronze, Silver,

Gold, Platinum, Steel. There are various benefits of the Steel membership that the bronze

membership does not have, which is more access to tickets for events, free access to certain

events, and priority parking etc.

The geographical location of ArtsQuest is Northeastern Pennsylvania in the Lehigh

Valley. Clients from all regions are welcome to attend ArtsQuest events, programs, and

activities. This agency is inclusive of all genders and people. Their goal is to get everyone

involved with their program to have them enjoy their stay.

Services and Programs Provided

ArtsQuest provides a numerous number of events that include cultural events, visual arts,

performing arts, education & outreach, and access to ArtsQuest's mission is to provide access to

exceptional artistic. There are no specific facilities required to provide the services provided. An

example of all the events would include concerts, films, comedy shows, food, runs/walks, tours,

and family programming. ArtsQuest also includes visual arts which has art exhibitions, public

art, classes for the public, and resident artists. Performing arts includes Music, dance, films,
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Musikfest Café, Levitt Pavillion, and Highmark BlueShield Community Stage. Education and

Outreach offers school programs, Community Outreach programs, educator resources, field trips

and group visits, ArtsQuest girl scout programs, and Teen Takeover. These events offer

community bonding and education. These events make the community happier and stronger.

Staffing

The staff has 51 to 200 employees on the job working. The whole agency is in the

recreation department. Each employee plays a different role in the agency when it comes to

recreation. Some may have a direct role in their job like leading the operations and working the

events. The employees are spread out through full-time, part-time, and volunteering. The agency

looks to use volunteers in the events that they hold that people can easily sign up for, using their

website.

Funding Sources

ArtsQuest uses both donors and sponsors to fund the nonprofit organization. The donors

of ArtsQuest donate money to have the sponsors come in and host events. The donors help by

funding to maintain the facility. The organization relies on donations because it is a nonprofit

organization and without donors there is no ArtsQuest. This organization is crucial to bringing

the community together for a great bonding experience. ArtsQuest is also important for young

children to learn and with no donors they do not get the right opportunities for learning.

Recreation plays a key role in overall well-being for people across the community, so having

ArtsQuest is healthy for the community.

Professional Issues
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The most challenging part of ArtsQuest is setting up the events of where, when, and what

ArtsQuest decides to host. It takes demanding work for staff to decide what people want to see

and what will bring in the most people. It takes a large amount of organization to plan the events

for ArtsQuest. The program also must coordinate with volunteers to see how many staff

members will be on the job that day. This requires a hefty amount of leadership which can be

hard by yourself.
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Sources

“Our Mission.” ArtsQuest, Nov. 2023, www.artsquest.org/who-we-are/our-mission/.