UBS Tower 7th Floor

315 Deaderick Street

DIVISION OF LICENSING Nashville, TN 37243

NOTICE OF ANNUAL LICENSING COMPLIANCE REVIEW

The DCS Division of Licensing regulates licensed agencies for compliance with applicable state
rules and regulations and state law.

Inspection Date: October 27, 2022

Licensing Consultant: Samantha Britain

Agency License: Juvenile Detention Center

Agency Name: Richard L. Bean Juvenile Detention Center

Agency Address: 3321 Division Street, Knoxville TN 37919

Agency Contact: Richard L Bean, Superintendent; Kay McClain, Assistant Superintendent

Contact Phone: 865-215-6500

DCS Contract Status: Yes

Current Licensing Period: November 14, 2020- November 13, 2023

Agency Information:

Richard L. Bean Juvenile Service Center is a secure detention facility located in Knoxville, TN. serving
both male and female youth. The juvenile detention center is located adjacent to the Knox County
Juvenile Court. The detention center contracts with the Department of Children’s Services for
temporary placement and houses youth referred from Knox and nearby county court systems. The
Superintendent for the Knox County Juvenile Detention Center is Richard L. Bean, and Kay McClain is
the Assistant Superintendent.

Licensed Capacity: 120

Census at Time of Visit: 20 males, 4 females

Summary of Site Inspection:

The purpose of today’s visit was to conduct an annual licensing review. I met with Assistant
Superintendent Kay McClain, who had prepared the following annual review documents:

• Menus
• Annual Health inspection
• Annual Fire inspection
• First aid kit approval letter
• Current list of resident youth
• Current list of facility staff
• Policy and procedure manual
• Evacuation plan
• Secure client records
• Secure employee records

The physical plant inspection included the kitchen, the gym, the boys’ dorms and girls’ dorms, the
library, the admissions/intake area, and the nursing/medical services offices. The only concern noted
during the inspection was the level of cleanliness in the Orange and Yellow male dorms. The walls in
these dorms were marked in graffiti and food had been smeared on the walls of several of the cells. The
toilets in these dorms also needed to be cleaned at the time of inspection.

The kitchen and food services area was clean, and no expired food was noted during a random
inspection of stored items. Other areas reviewed during the inspection were also found to be clean and
free of any concerns.

From 24 current clients, five records were selected for review. All five files were complete and met
minimum compliance with licensing standards. The agency utilizes both an electronic database and
secured “hard” files for records management. There were no concerns noted in this area.

From the 52 current employees, five records were selected for today’s review. All five files reviewed
were lacking the annual performance reviews, however, per Mr. Bean these reviews will be conducted
immediately. In addition to a missing annual performance evaluation, one file had several other missing
items including 3 reference letters, verification of academic qualifications, a statement of good health,
and vetting through the TN abuse registry and TBI. Ms. Kay explained that he was a transfer through the
county, and this may be why these documents were missing. She advised she will follow up and obtain
these records.

A review of Restrictive Behavior Management documentation compiled after 8/9/2022 reflected no

reported use of chemical defense sprays, 19 youth who were secluded for a maximum of 2 hours, one
seclusion lasting for 4 hours, no seclusions lasting over 6 hours, and no use of mechanical/physical
restraints during this period. Reports show 113 incidents during the period of review in which youth
declined recreation time and voluntarily remained in their rooms; and four youth were placed in cell B-9
for suicidal observation.
Five youths from a total of 24 currently residing at the facility were interviewed on today’s date. The
lengths of stay ranged from a few days to a maximum of four months. All interviewed youth advised
they enjoy the food prepared by the kitchen staff and stated they have plenty to eat. They also reported
receiving a substantial evening snack as well. All 5 youth stated they are given daily showers, clean
clothes, and a weekly change of bedding. The group stated that they spend a large portion of their day
out of their room going to recreation twice a day, group meals, school, and showers. When asked about
treatment by staff, four of the five youths stated they are “nice”, “straight”, “good”, and “nothing bad”.
One youth stated the staff is demanding, and alleged staff “cuss” at the youth. This youth reported
being placed in seclusion for 3 days, but this was not reflected in facility documentation. Youth are
offered phone contact with family and/or attorneys but are only receiving video visitation at the
present. One youth reported not being notified about the grievance procedures. All youth reported
awareness of the process for reporting a grievance, making a PREA referral, or submitting request
for sick call.

Documents Requested/Reviewed:

☒ Agency Bylaws October 27, 2022

☒ Local Policy and Procedure: currently being updated

☒ Fire Drill Logs (Frequency):

☒ Posted Evacuation Plans Present:

Most Recent Review: 10/27/2022

☒ Child/Youth Interviews (Interview forms attached): 5

☒ Medication Log(s): reviewed 10/27/2022

☒ Current Fire Inspection (Date): Current

☒ Current Health Inspection (Date): 06/02/2022

☒ Current SOS Registration

☒ Staff/Child Ratios Most Recent Review: 10/27/2022

Days Reviewed: 20

Files Requested/Reviewed

☒ Personnel Records Number of Files Reviewed: 5

☒ Children/Youth Records Number of Files Reviewed: 5

_____________________________________________________________________________________
Approved for Licensing: Pending

Detail: Pending approval due to awaiting corrective action plan.

Exit Interview Details: Mr. Bean and Ms. Kay were notified as to the corrections that were needed to
meet this year’s licensing standards. All details are noted on the Notice of finding page.

Date notice of corrective action to agency: 11/29/2022

Date corrective action received back from agency: 12/19/2022

Licensing Office Use Only

☒ Corrective Action Approved

☐ Corrective Action Not Approved

☐ Corrective Action Not Required

Detail: All corrections were made to the notice of findings page and met minimum requirements for
licensing standards.

New Licensing Period: November 13, 2022- November 14, 2023

01/05/2023
Licensing Consultant Signature/Date: ______________________________________________________

Licensing Consultant Email: samantha.britain@tn.gov

01/05/2023
Licensing Director Signature/Date: ________________________________________________________

Licensing Director Email: mark.anderson@tn.gov