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Guidelines for Writing a Case Study


Michael G. Koehler*

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ABSTRACT: Case studies are an effective publication method


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used to document the facts and analysis of a specific observation or


incident. The content and format of a case study can vary
depending on several factors, including the purpose of the case
study, the degree of analysis available at the time of the report, the
derived lessons learned, and any recommendations. This
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commentary outlines the guidelines for writing an effective case


study.

■ INTRODUCTION
Case studies, also known as case reports, are commonly
The information in a case study would usually not qualify for
publication as a research report for many scientific journals
associated with medical, law, and business publications. They because it often lacks the rigors of the scientific method and
are used to document, share, discuss, and often question the data analysis. However, there is tremendous value in
details on a specific case. One historic example is the case study documenting and sharing the data, description, and analysis
published in 1817 by James Parkinson on the neurological of a single observation or incident. For example, the
malady that would eventually bear his name.1 Similarly, a case publication of incident reports involving chemical health and
report in 1981 presented the cases of 5 young men in Los safety information presents an opportunity to prevent future
Angeles with pneumocystic pneumonia.2 This report contained similar events by alerting other chemical practitioners of
seven brief paragraphs that described the patients’ symptoms, hazards, adverse outcomes, or new best practices. The case
treatments, and outcomes. Unlike a formal research report, no studies published by the U.S. Chemical Safety and Hazard
analysis of the cases or conclusions were presented. This report Investigation Board (CSB) are an excellent example of safety-
would be the first published documentation of acquired related case studies.4 The CSB case studies are shorter, more
immune deficiency syndrome, AIDS. focused analysis of accidents involving chemicals, including a
In law, a system which relies on the precedents of court discussion of relevant accident prevention practices. The
rulings, legal cases are meticulously documented and serve as a National Center for Case Study Teaching in Science (NCCSTS)
basis for rulings in future cases. An example of this is the at the University of Buffalo has an extensive collection of case
Miranda v Arizona case ruling by the U.S. Supreme Court in studies, both fiction- and reality-based.5 These case studies
1966.3 This landmark legal case documents the facts and were intended as teaching tools and often include a study guide
analysis of a case heard by the U.S. Supreme Court. to engage students in learning activities and discussions.
Commonly known as the Miranda Rights, the ruling for this As an investigator of chemical accidents, I have encountered
case has been referenced numerous times in other cases numerous forms and formats for documenting the information
involving the rights of the accused. on chemical and environmental accidents. In addition to CSB
Because case studies usually describe a single case or small and NCCSTS case studies, other styles and formats include
number of related cases, they usually do not adhere to the expert reports used for litigation, environmental reports
rigors of the scientific method where extensive experimental documenting chemical spills, and police reports of crimes
data is analyzed, hypotheses are tested, and conclusions are and accidents.
presented. In fact, many case studies do not report a For case studies presenting information on chemical health
conclusion. Instead, they are facts reports or evidence reports, and safety, it will be advantageous to have established
documenting the factual evidence only, allowing the readers to
develop their own critical analyses, connect with their own Received: December 10, 2019
cases, and establish their own conclusions. Case studies are Published: January 15, 2020
often used as an educational tool, allowing students to review
facts, think critically, and develop hypotheses and conclusions
based on their own knowledge and experiences.

© 2020 American Chemical Society https://dx.doi.org/10.1021/acs.chas.9b00023


3 ACS Chem. Health Saf. 2020, 27, 3−7
ACS Chemical Health & Safety pubs.acs.org/acschas Commentary

guidelines for content and style that address questions such as several facts reports including police reports, medical reports,
the following: autopsies, and photographic/evidence reports without dis-
• What should be reported? cussion or conclusions. These reports are often published soon
• What should be included in the documented case study? after an accident has occurred to immediately collect and
document the evidence, aid an investigation, or alert the public
• When should the case study be published?
of a potential hazard.
• What is the framework and format for a case study? Other case studies will include an analysis of the facts and

■ WHAT SHOULD BE REPORTED?


Answering this question depends on the intended use for the
present a discussion, conclusions, lessons learned, and
recommendations. An excellent example of this is found in
the case studies published by the CSB. In CSB case studies, a
case study. When educators and their students are the intended specific incident is summarized at the conclusion of an
audience, the study often includes a brief scenario of a investigation, with sufficient detail to allow others to examine
chemistry incident and a list of exercises and discussion the incident, establish an understanding of the contributing
questions. Most CSB case studies include the description of causes, learn from the experience, and implement recom-
the accident, an analysis of the factors involved in the incident, mendations to prevent recurrence.
a list of Key Lessons, and recommendations for operational Expert reports are case reports written by expert witnesses for
adaptations. Because this journal intends to include case legal cases. An expert witness is recognized by the courts to be
studies as an accepted form of publication to disseminate qualified to render opinions and testify in legal cases based on
health and safety information across the chemistry enterprise, their knowledge, education, and experience. Expert reports will
the author recommends that chemical incidents, near misses, include a discussion of the case, an examination of the factual
and other reports where chemical health and safety is discussed evidence and data, and “more likely than not” opinions on the
should be reported. interpretation of the data. It is important to explain the
To understand what to report, it is important to differentiate scientific basis for all opinions. Unless restricted by court order,
between a research report and a case study. A research report is expert reports and the expert’s opinions are considered public
the result of an investigation which follows the scientific records and referenced as legal documents.
method, establishing and testing a hypothesis. The research At a minimum, any type of case study should present the
report format follows the scientific method, beginning with the background of the case, a description of the observation or
presentation of the hypothesis followed by the data and incident, and relevant data and facts gathered in the
analysis which are used to validate the hypothesis. The investigation. If the case study is reported at the conclusion
research report presents a discussion of the results and a of an investigation, then the analysis, discussion, lessons
conclusion regarding the hypothesis. The ACS Guide to learned, and recommendations can be included. It is
Scholarly Communications (formally known as the ACS Styles recommended that case studies submitted to this journal for
Guide) provides guidelines for content and format in research publication always be based on real incidents, not hypothetical
reports.6 scenarios.


By contrast, a case study is a report on a specific observation
or incident (or a limited number of related observations or WHEN TO REPORT?
incidents). Some case studies, such as facts reports, will simply
A facts report is often published early after an incident. In cases
report the facts and evidence of the case without analysis or
involved in the transportation of chemicals, the National
conclusions. Other case studies can include an analysis,
Transportation Safety Board (NTSB) will often issue a facts
discussion, conclusions, and recommendations.
report within a few days of an accident. Since time may prevent
The content of a case study should be a report of an
a full analysis, these case studies may exclude an Analysis or
interesting observation or incident which disseminates the
Conclusion section in the report. In these reports, the studies
information on the event. Case studies are meant to notify,
should state clearly that it is a facts report based on information
alert, or educate the reader with information on risks and
available at the time.
approaches to similarly situated circumstances, best practices,
CSB case studies are issued after the investigation has
and recommendations. Although case studies are not research
concluded. For example, in the case of the Texas Tech
reports, they are scientific reports. As such, case studies should
University chemistry lab explosion, the incident occurred on
be based on real cases involving chemical accidents, health and
Jan 7, 2010, and the CSB case study was released more than a
safety practices, innovative health and safety programs, and
year later on October 19, 2011.7 Generally speaking, case
other health and safety relevant cases.


studies that are facts reports should be reported soon after the
WHAT SHOULD BE INCLUDED IN A CASE STUDY? incident to promote early dissemination of information, alert
the public, and encourage discussion of the incident. When a
Since case studies are not research reports, the content of a case is still being investigated, the report should clearly state
case study is less rigorous and may vary considerably that the report is based on information available at the time, in
depending on the purpose of the report. The content of a an ongoing investigation. Reports that include analysis, lessons
case study will also vary depending on the information learned, and recommendations should be published only after
available at the time of reporting. the investigation has been completed.


Some case studies will be facts reports, including only fact-
based data, evidence, and observations. Facts reports often
omit an analysis, discussion, or conclusion. Commonly, WHAT ARE THE FRAMEWORK AND FORMAT FOR
medical case studies are facts reports, or evidence-based studies. A CASE STUDY?
They list only observations and outcomes, with no analysis or A case study is a detailed documentation of a specific
discussion. Many investigations of chemical accidents produce observation, incident, or situation. To report these details,
4 https://dx.doi.org/10.1021/acs.chas.9b00023
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ACS Chemical Health & Safety pubs.acs.org/acschas Commentary

authors conduct an investigation into the incident and gather should contain a title, list of authors, abstract, background,
the facts. The process for conducting an investigation is a description of the incident, and a clear presentation of relevant
lengthy discussion and beyond the scope of this commentary, evidence and data. However, not all case studies will include an
but for completeness a case study should always consider the analysis or list of recommendations. To inform the reader of
“4-C’s”: chemicals, chemistries, chemists, and conditions. the manuscript type, the title should include the words Case
Chemicals. Case studies related to chemistry should Study or Case Report.
contain information on the chemicals involved. This Most scientific publications are written with a standard
information should include the chemical name, Chemical format. The ACS Guide to Scholarly Communications describes
Abstract Service Registry Number (CASRN), purity, source, the standard format for reporting original research as
and packaging. Safety Data Sheets (SDSs) from the consisting of: Abstract, Introduction, Results and Discussion,
manufacturer should be the primary source of this information, Methods and Materials, Conclusions, Acknowledgments, and
and the SDSs for all relevant chemicals involved in the incident References.6 This format parallels the methodology of the
should be listed as references. Additional authoritative scientific methods, where hypotheses are presented, experi-
information, such as PubChem Laboratory Chemical Safety ments are conducted to test the hypothesis, and conclusions
Summaries (LCSSs), can be supplied as needed.8 are presented. Since most case studies are not the result of
Chemistry. Details regarding chemical reactions (including original research, the structure and format for the published
information about intermediates), chemical processes, and case study is different. A basic structuring format for a case
procedures should be included. This information may contain study is offered here.
process or procedural documentation, and thermodynamic and Title. The title of the report should begin with Case Study:
kinetic data. The discussion should note deviations from the or Case Report: followed by a brief description of the case. For
documented processes and procedures. To describe these example, Case Study: Medical oxygen tank explosion at Rosewood
deviations, it is important to conduct interviews with witnesses Hospital in Chicago.
to ascertain details of actual processes and procedures used in
Authors and Affiliation. The list of authors and affiliation
the study.
should include those who contributed substantially to the
Chemists. Human factors are often key to a case study.
report, using the style of the ACS Guide to Scholarly
When describing the chemists, it is not necessary to identify
Communication.6
the chemists by name, but it is important to document the
Abstract. The abstract should be a brief summary of the
chemists’ work experiences, training, knowledge base (chem-
istry and safety), and supervision. Many case studies relate to report. The abstract should include a description and date of
the lack of training or inexperience with the chemistries as the observation or incident, the information contained in the
contributing factors to an incident. Therefore, what the report, and, if available, the key findings and conclusions.
chemists did not know is just as important as what the Keywords. To facilitate data indexing and computerized
chemists knew. searches, keywords should be included. Since the title of the
Beside the intellectual and mental state of the chemists, it is report includes Case Study, it is not necessary to repeat this
important to document the actions of the chemists, including a term in the list of keywords.
timeline for the actions. It is important to report facts, not Introduction. A brief introduction of the case should be
opinions. For example, the training record of the chemist is presented which describes the case. The case description
factual information. However, stating that the chemist was should inform the reader on what happened and why reporting
improperly trained is an “opinion” and should not be included of the incident in the case study is significant. The introduction
unless a final report has rendered that as an opinion in the should also present the status and/or limitation of the report.
conclusion section of the report. If statements of opinion are For example:
included, these should be clearly identified as such in the This case study, discussion, conclusions, and recommendations
conclusion section. are based on a review of the evidence, relevant documents, witness
Conditions. A case study should document relevant and expert reports, as well as related regulatory, chemical safety,
conditions in which an incident occurred such as environ- and scientific literature available to the authors. All conclusions are
mental factors, laboratory hygiene, room occupancy, and held to a reasonable degree of scientific, engineering, and technical
equipment conditions. The conditions should report factual certainty. It is recognized that new information may become
data, not opinions. For example, stating “the room was 85 available as a result of additional evidence and information related
degrees F”, is factual data. However, stating “the room was to the incident described in this report. As such, this case study may
excessively hot” is an opinion. Opinions should only be be supplemented as required based upon additional evidence and
discussed in the conclusion section and clearly identified as information.
opinions. Personal protective equipment (PPE) in use at the Background. Each case study should begin with a brief
time of the incident should be included. Conditions may also discussion of relevant background information. Case studies
include regulatory compliance such as the presence or absence reporting an incident should include a brief review of the 4-Cs
of records and documentation. SDSs, standard operating (chemicals, chemistry, chemists, and conditions) to help frame
procedures, equipment manuals, and posted safety information the case. The background should be presented chronologically
should also be considered under conditions. to inform the reader of the sequence of events which preceded

■ FORMAT FOR A CASE STUDY


Since a case study is a scientific report, consideration should be
the observation or incident.
The background section should also include a statement
regarding the status of the investigation. Many case reports will
given to the sections to include and the structure of the report. be published before all the evidence, data, and analysis is
Similar to all publications, a case study will have required available. For these reports, the background should acknowl-
sections and optional sections. For example, all case studies edge that the investigation is ongoing, and the report may be
5 https://dx.doi.org/10.1021/acs.chas.9b00023
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ACS Chemical Health & Safety pubs.acs.org/acschas Commentary

supplemented and amended based on new evidence and data case studies produced after a full investigation has been
made available to the investigators. completed. Some case reports, especially those related to
Description of the Incident/Observations. The de- litigated matters, may contain expert opinions in the conclusion
scription of the incident should be fact-based. It should be a section. Since opinions are the authors’, it should also be
chronological reporting of the incident with supporting recognized that other investigators looking at the same
evidence, data, and witness statements which continue building information may produce different opinions. When opinions
on the information in the background section. Facts and data are included, a statement regarding the degree of certainty
should be reported in a way that the reader will understand the should be included. For example:
context, its relevance to the study, and the credibility of the For this case study, the findings and opinions herein are
information. Photographs and postinspection analytical data, based on a review of relevant data, interview transcripts,
including the source of the information, should be included in reports, documents available at this time, and referenced
this section of the report. This information provides objective scientific literature. All stated opinions are those of the
information for the study. Information obtained from witnesses author(s) and held to a reasonable degree of scientific,
should also be considered, while recognizing that witness engineering, and technical certainty.
testimony is a subjective interpretation of the events. Legal Recommendations (Optional). A list of recommenda-
rights, permission, and court ordered restrictions to publish tions may be included in case studies where there is a desire to
photographs, data, and witness testimony must be considered affect change in current procedures and practices. Since case
before including this information in a report. The 4-C’s should reports usually pertain to the subject case, the relevance of
be considered when describing the incident/observation to recommendations to other similarly situated operations is
ensure completeness. limited. When including recommendations, one should clearly
Incident Analysis (Optional). Not all case studies will state that the recommendations pertain to the subject case of
include an analysis of the incident. In some reports, only the report. Recommendations should not be represented as a
factual information will be included without an analysis or general instruction to change operational practices for other
conclusion. As was reported on the first reported AIDS cases, similar operations without careful consideration. These
the study only presented the signs, symptoms, treatments, and recommendations should be in list format so they may be
outcomes with little analysis or discussion on the disease. easily referenced.
These early stage facts reports aim to alert the public, promote Acknowledgments. Many case studies rely on informa-
discussion, and encourage further investigation where appro- tion and data provided by others involved in the investigation,
priate. In these reports, the analysis may be excluded. including investigators from government agencies, insurance
Case studies that are produced after a full investigation has investigators, police reports, and witnesses. It is appropriate to
been conducted, analyzed, and reported are expected to acknowledge the contributions of others.
include all aspects of the investigation, including the incident References. This reference section should include a list of
analysis. This section may include a discussion of incident citations which identify the sources for data and statements in
analysis tools used in the investigation, such as bowtie analysis, the report. The references should follow the format established
failure modes and effects analysis (FMEA), and the 5-whys in the ACS Guide to Scholarly Communications.6
analysis. Notes. Any additional relevant notes which aid the reader
In case studies which include an analysis, the objective is to in studying the case should be placed here.
assist the reader in the interpretation of the relevant facts while
remembering that a case study is not a formal research report
aiming to establish or confirm a theory. While the evidence
■ CONCLUSION
Case studies provide a valuable mechanism and format for
presented may support a hypothesis, the evidence seldom documenting and disseminating information on observations
validates a hypothesis since it relates to a single observation. and incidents in the chemistry enterprise. Case studies are
This distinction delineates the case study from a research especially important when documenting incidents and
report where the information is validated through extensive observations associated with chemical health and safety.
experimentation and multiple observations. The analysis Since case studies are not the product of a formal research
should also be presented so that others can understand the project, the publication standards for these reports are distinct,
reasoning and how alternative explanations were considered. requiring their own unique publication style and format. While
Where multiple occurrences of the incident are known, a there may be different approaches to documenting a case based
comparative analysis may be included. The analysis should also on the use and availability of information, this commentary
distinguish this case from other similar operations where the seeks to provide guidance for writing a typical chemistry-
reported outcome was not observed. related case study.
Key Lessons (Optional). For case studies which document
the conclusion of a full investigation, the report should include
a list of Key Lessons. These lessons are the learnings from the
■ AUTHOR INFORMATION
Other Author
study and act as a framework for recommendations to other
Michael G. Koehler − Professional Analysis and
practitioners with similar cases.
Case studies developed for educational purposes may wish Consulting, Inc., Lisle, Illinois; orcid.org/0000-0003-
to have the students develop Key Lessons. Thus, when used as a 4177-5083
teaching tool, this section can be left for the students to Complete contact information is available at:
develop. When used as a teaching tool, the Key Lessons may https://pubs.acs.org/10.1021/acs.chas.9b00023
also be replaced with Activities and Discussion Guidelines.
Conclusions (Optional). The conclusion section should Notes
be included summarizing the outcome of the investigation in The author declares no competing financial interest.
6 https://dx.doi.org/10.1021/acs.chas.9b00023
ACS Chem. Health Saf. 2020, 27, 3−7
ACS Chemical Health & Safety


pubs.acs.org/acschas Commentary

REFERENCES
(1) Parkinson, J. An essay on the shaking palsy. In Whittingham and
Rowland for Sherwood; Needy and Jones: London, 1817.
(2) Gottlieb, M. S.; Schanker, H. M.; Fan, P. T.; Saxon, A.;
Weisman, J. D. Morbidity and Mortality Weekly Report 1981, 30 (21),
1−3.
(3) Miranda v. Arizona, 384 U.S. 436 (1966).
(4) Example: Case Study: Key Lessons for Preventing Inadvertent
Mixing During Chemical Unloading Operations, Chemical Reaction
and Release in Atchison, Kansas; Case Study No. 2017-01-I-KS; U.S.
Chemical Safety and Hazard Investigation Board, December 2019.
(5) National Center for Case Study Teaching in Science, University
of Buffalo. http://sciencecases.lib.buffalo.edu/cs/ (accessed Decem-
ber 10, 2019).
(6) Banik, G. M.; Baysinger, G.; Kamat, P. V.; Pienta, N. J. ACS
Guide to Scholarly Communications, 2020. https://pubs.acs.org/doi/
book/10.1021/acsguide (accessed December 10, 2019).
(7) Case Study: Texas Tech University Laboratory Explosion; Case
Study No. 201-05-I-TX; U.S. Chemical Safety and Hazard
Investigation Board, October 19, 2019.
(8) Laboratory Chemical Safety Summary (LCSS) Chem. Pub Docs,
National Institute of Health. https://pubchemdocs.ncbi.nlm.nih.gov/
lcss (accessed December 10, 2019).

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ACS Chem. Health Saf. 2020, 27, 3−7

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