DEPARTMENT OF BUSINESS STUDIES

PERSONNEL TRAINING N6
MODULE 1 & 4 BASED REVISION
QUESTION 1
Rearrange the nine steps that a programme developer should follow when developing a
competency-based modular training programme in the correct order:

1.1 Step 1: Develop the modules.

1.2 Step 2: Develop the management system of the implementation of the programme.
1.3 Step 3: Train the group.
1.4 Step 4: Apply remedial methods to those who do not reach competency
1.5 Step 5: Describe the measurable skills, units of knowledge and attitudes applicable
to the duties and tasks in terms of training objectives.
1.6 Step 6: Analyse the duties and tasks of a job.
1.7 Step 7: Sequence the skills, units of knowledge and attitude in a logical order.
1.8 Step 8: Test the modules.
1.9 Step 9: Choose a group to train.

QUESTION 2
Indicate whether the following statements are TRUE or FALSE. Choose the answer and
write only 'True' or 'False' next to the question number.
2.1 In competency-based training, trainers have to follow a prescribed syllabus and
schedule and are not responsible for the achieving of learning objectives.
2.2 In competency-based training, learners are allowed to continue with a higher level,
as long as they have achieved the minimum level of competency.
2.3 The emphasis of norm-based training is mainly on the trainee.
2.4 The aim of testing in the competency-based training is to compare the performance
of the learner with the previously stated objective.
2.5 Competency-based training instructors are evaluated according to the percentage of
learning objectives achieved and in terms of their motivation by trainees.
2.6 Competency-based training courses and test content are set and evaluated by
subject specialists who are removed from the trainees.
2.7 Competency-based training objectives are reached by means of individualisation
and are trainee-centred.
2.8 Trainers involved in competency-based training are responsible for achieving
learning objectives.
2.9 In norm-based training, all trainees pass the course.
2.10 In norm-based training, learning time is kept constant.

QUESTION 3
3.1 The operating of a training programme is just as important as the opening and
closing of the training programme. Therefore, all these aspects must be carefully
planned.
List FIVE guideline to follow when opening the programme.
3.2 List and explain FIVE enterprise factors that may cause stress.
3.3 Differentiate between a type A individual and a type B individual in terms of
dealing with stress.
3.4 List FOUR items that should be listed in the checklist for facilities/training
venues.
3.5 List SIX items that should be included in a checklist for registration.
3.6 List FOUR guidelines for evaluating training programmes that deal with behaviour
change.