Muhammad Nadeem

Retail Operation Manager

Results-driven Retail Operations Manager with 5 years of experience

in optimizing store performance, increasing sales, and improving
customer satisfaction. Strong expertise in inventory management,
staff training, and developing effective sales strategies. Proven track
record of implementing cost-saving initiatives while maintaining
high-quality service standards. Skilled at fostering a positive work
environment that encourages teamwork and drives business growth.

Work History

2021-03 - FMCG Manager Contact

Current
Carrefour Hypermarkets, Faisalabad Address
Maintained professional, organized, and safe Faisalabad, Pakistan 38000
environment for employees and patrons.
Phone
Resolved staff member conflicts, actively listening
+923077895772
to concerns and finding appropriate middle
ground. E-mail
Accomplished multiple tasks within established raonadeemmahmood@gm
timeframes. ail.com
Cross-trained existing employees to maximize WWW
team agility and performance. https://bold.pro
Controlled costs to keep business operating /my/muhammad-nadeem-
within budget and increase profits. 231207010522/757
Responsible for Follow up of Stock Ordering and
Promotions from suppliers
Skills
Develop Performance improvement plans for
team to meat Goals Strategic planning
Responsible for Replenishment of shelves and
Stock availability Policies and procedures

Stock Shrinkage & Shortage Control

Staff Management
Stock planning according to demand and
seasonality impact Budgeting
Minimize SKU stock outs
Coaching and mentoring
Exercises useful control on Wastage & Shrinkage
according to monthly target Key Performance Indicators
Maximizing sales through effective visual
Inventory Management
merchandising
To visit competitor market for business expansions
 & especially focusing on their Sales Forecasting
Business potential, market repo/Market Share.
Customer Service
To keep an eye on the competitors, activities,
speedy change in market conditions & its Loss Prevention
trends.
Visual Merchandising
Managed senior-level personnel working in
marketing and sales capacities. MS Office

2018-03 - Floor Manager

2021-02 Al-Fatah Store, Faisalabad Software
Made personal recommendations for customers
Microsoft Dynamics 365
by sharing product knowledge and
demonstrating product. Advanced
Oversaw supply restocking, area cleaning, and
product organization. Gima

Completed efficient daily opening and closing

Upper intermediate
processes to prepare teams and maintain
optimal financial controls. Super Market
Offered hands-on assistance to customers, Application(SMA)
assessing needs, and maintaining current
knowledge of consumer preferences. Upper intermediate

Oversaw employee performance, corrected SAP

problems, and increased efficiency to maintain
productivity targets. Intermediate
Created employee schedules to align coverage
Outlook
with forecasted demands.
Managed store inventory and stock levels to
Advanced
maintain availability of products.
Developed and implemented floor plans and Excell
layouts to maximize customer satisfaction and
Intermediate
sales.
To perform all over operational & administrative
functions of the Retail business which includes: Languages
Implemented new inventory management
system, resulting reduction in stock discrepancies English

and improvement in overall stock turnover.

Upper intermediate
Successfully led launch of new store layout,
increasing average customer and boosting Urdu
customer satisfaction ratings.
Advanced
Oversaw training and development of team of
50+ staff members.

Education
2017-10 - Master of Science
2019-08 University Of Agriculture Faisalabad - Faisalabad

2014-01 - Bachelor of Science

2016-09
BZU Multan - Multan