DANTE, Sarah Aubrey B.

Score:
Health Information System 1 Lab Section A 13 March 2020

INDIVIDUAL TASK LESSON VIII

1. Compare the Fishbone Diagram from Decision Tree in doing a Root Cause Analysis.
Give some examples to illustrate their difference.

➢ FISHBONE DIAGRAM
- The Fishbone Diagram is also called the Ishikawa or cause-and-effect diagram. The
diagram looks like a fishbone as it shows the categorized causes and sub-causes of
a problem. This diagramming technique is useful in grouping causes (e.g., people,
measurements, methods, materials, environment, machines) into categories.

People Procedure

Limited Staff Manual Process

Management Issues Poor Scheduling Patients

____________________ _____________________ __________
leaving the
Defective wheelchair Missing records clinic
Not enough beds Small waiting room

➢ DECISION TREE
- Using Decision Trees in Root Cause Analysis

They work by highlighting each factor and the causes attributed to it, as well as several
possible corrective actions. The tree structure comes from the branching method
involved in making a decision tree.

Cause: Dead Root Cause: Lights Solution: Replace

left on overnight battery or get help
Battery

Cause: No Root Cause: Didn’t Solution: Fill up

Problem: Car
fill up the tank tank or get help
won’t start fuel

Cause: Inactive Root Cause: Solution: Jumpstart

car or get help
spark plugs Overheating

REFERENCES:
https://www.6sigma.us/etc/root-cause-analysis-decision-tree/
Health Information System for Medical Laboratory Science Book