Professional Documents
Culture Documents
TCF Day02 MedicalPt 001
TCF Day02 MedicalPt 001
Version: v5.03
Export URL: https://usconfluence.iscinternal.com/x/gqDSCw
Scenario
Thomas Connor is a 27-year-old male, he twisted his left ankle recently playing basketball.
Thomas was admitted as a surgical patient under the care of Dr Abraham Altona who is an
Orthopaedic Surgeon. Dr Altona performed an open reduction and internal fixation on his
fractured left ankle. Thomas was then discharged home yesterday to the care of his family.
During the night Thomas became restless and agitated and has developed a high temperature.
He is now complaining of pain at the surgical site despite taking the medications prescribed for
him by the surgeon. His concerned family have called the emergency department for advice, and
have been advised to call an ambulance to transport Thomas to the hospital emergency
department.
You will log on to TrakCare as the Emergency Department clerk at the hospital and record the
pre-arrival details for Thomas. When he arrives, you will then locate his patient registration
details and admit him to the Emergency Department.
DO The ED Clerk has just received a call from the ambulance service to say they are bringing a
patient into the hospital with expected wound sepsis and that they expect to arrive in 10
minutes.
LOOK The Patient List screen displays. As the patient has been previously registered in this hospital,
their details display in the list. If the search returned an empty list, the clerk would select the
New button to create a new registration.
DO Select the URN identifier link in the Surname column to select the patient details
LOOK The Patient Details display in a banner and the Emergency Episode Details screen displays.
LOOK On the Emergency Patients list, the patient displays in the waiting area with Clinical and
Administrative Icon group icons showing indicating that the patient is a Pre-Arrival who needs
their Patient Registration Details Confirmed. The patient will also display in the waiting area
when viewing via the Floorplan view.
DO The patient arrives at the hospital so the ED Clerk completes his registration details
Select the Action Menu icon on the same line as the patient's details in the list.
Select the ED Admission menu from the patient Action Menu.
LOOK The Patient Registration screen displays with the patients' details.
DO After confirming the correct patient has been selected the ED Clerk continues with the ED
admission.
Select the Save & Close button on the Patient Registration details.
LOOK The following message displays - 'Do you wish to confirm the patient details?'
LOOK The emergency Episode Details screen displays. Some of the information already captured
during the Pre-Arrival workflow displays.
DO The ED Clerk documents the Date and Time of actual arrival into the ED.
Date of Actual Arrival: t (for today)
Time of Actual Arrival: n (for now)
Password: demo
Select the Update button to save and close the Episode Details screen.
LOOK The Patient details display in the Waiting Area and can now be triaged by the Triage Nurse.
The Pre-Arrival and Patient Registration Details Needs Confirmation Clinical and
Administrative icons no longer display against the patient.
Scenario
The Triage Nurse assesses Thomas Connor and determines that he is not very well, he is
reporting a moderate amount of pain, feels hot to the touch and notes that the symptoms had a
rapid onset. Based on these findings and the observations the nurse assigns a triage category of
Urgent to ensure he is seen soon before his condition worsens.
After taking vital signs, assigning a triage category, and documenting some brief notes, the nurse
then allocates Thomas to an available bed within the Emergency Department.
DO Select the Action Menu icon for the patient in the Waiting Area on the floor plan
Select the Triage First menu from the Action Menu
LOOK The Triage Details screen displays. Information already gathered by the ED Clerk during the
Pre-Arrival and ED Registration displays.
Triage is the process of sorting patients into different categories and priorities of being seen,
based on their presenting complaint, symptoms, and the potential for their condition
worsening. Triage categories can vary in different regions. The Australian Triage Scale is a 5
point scale:
3 Urgent up to 30 minutes
4 Standard up to 60 minutes
The triage nurse will assess the patient and assign them a triage category based on the
findings of the assessment. If the patient has multiple symptoms, the most urgent clinical
feature will determine the triage category for that patient. A colour can be associated with each
category to help quickly identify the triage category of the patients in a list.
LOOK The Triage Symptoms screen displays. This can be used to document the different symptoms
the patient is presenting with and help the Triage Nurse determine the appropriate triage
category.
LOOK The selected problems are added to the list and have been assigned a category colour and
code. This information can be used to update the Triage Category for the patient.
LOOK The Triage Symptoms screen closes and the Triage Category is updated with the Triage
Category assigned based on the symptoms with the most urgent category, in this example, 3
Urgent.
The Triage Symptoms link is bold indicating that there is information recorded in this link.
Select the Update button to save and close the Triage Details.
LOOK A warning message appears between the Patient Banner and the Triage Details component,
because the temperature observation was high enough to flag this patient as having a high
Early Warning Score (EWS).
LOOK The Bed Movements screen displays showing the selected movement details, including the
start date, time and the bed to which the patient is going to be moved.
DO As this patient is so unwell, the triage nurse anticipates that he may require an ICU admission.
Likely Transfer ICU:Yes
Select Update to save the details and complete the move.
LOOK The patient is now displaying in the selected bed on the floorplan.
DO The Triage Nurse now selects the User Profile and Logout link to log off.
The patient is now ready to be seen by a Care Provider in the Emergency Department.
Scenario
The on-duty clinician, Dr Terry Murphy, sees Thomas. Dr Murphy records that he is going to take
on the care of Thomas, and that Dr Ed Quigley is the senior Emergency Consultant.
First, he will review Thomas' medical record, and then perform an assessment of the patient.
Based on the findings from the assessment, he will request some orders and document a
treatment plan in a clinical note.
He will also add an image to the notes to help others recognise any changes to Thomas' surgical
wound.
LOOK The Seen By Doctor screen displays. The Current Date and Time display.
DO Dr Murphy adds the Seen By Doctor details, including the likelihood of admitting Thomas as an
inpatient.
Seen by Care Provider: Dr Terry Murphy
LOOK The start screen displays, and Dr Terry Murphy's details are now displaying next to the patient
to indicate that he is the responsible care provider. There is also a Clinical Info icon alerting
that this patient is likely to be admitted as an inpatient.
LOOK The Encounter Record displays. The Patient Summary Chart displays so the doctor can
quickly review the previous medical history and any ongoing care activities.
DO The details that have been previously recorded against Thomas' chart can be reviewed.
1. Any Charts that are empty have no colour indicator displaying next to them.
2. Charts containing a Clinical Profile that may or may not contain data will display a light
grey indicator next to them.
3. Charts that contain information display a dark green indicator next to them.
LOOK The Current tab icon becomes active and a new Entry is displays.
Select the Update button to save details and close the Infopane.
LOOK A Reason for Encounter and Problem entry note displays in the Encounter Record.
DO Dr Murphy realises that the surgical wound is related to the existing problem 'Ankle Fracture'
and wants to associate this problem with the entry just made.
Select the Action Menu (...) on the Encounter Record Entry header, next to the currently
linked problem of 'Septic Wound'
Return to the Current entry by selecting the Back to: UPR breadcrumb link.
LOOK The entry displays and the problem link text now displays on the entry header.
Note: The problem will be added to the top level of the Encounter Record Entry, so will apply
to all items in this entry.
If the individual entry item Action Menu icon is selected, a similar Link Problems to Entry
menu is available, and the problem will be linked to the entry item instead.
LOOK The Review Of Systems edit tool displays with a list of Body Systems. Using this tool clinicians
can quickly document if certain symptoms are present by Body System. There are three
decision states for each symptom. Selecting the icon next to the symptom will scroll through
the three different states.
Not asked / NA : The symptom was not relevant or not checked
Negative / NO : The symptom was checked but is not present
Positive / YES : The symptom was checked and is present
If a symptom is not available in the suggested list, it can be added by the clinician.
The Review of Systems (RoS) provides a tool to document subjective findings as described
by the patient. Information is organised in to organ systems, usually in a head-to-toe format. In
some circumstances it may be restricted to the system(s) the presenting complaint involves,
but in less clear-cut cases, it may be reasonable to review some/all other systems in a
comprehensive manner.
The RoS can be used when:
LOOK A list of common symptoms related with the Musculoskeletal system displays in the right pane.
Each of these have a decision box next to them defaulting to the 'Not Asked/ Not Applicable '
state.
DO Dr Murphy documents what was seen during the examination of Thomas. Click each of the
following to display the tick or x.
Foot Swelling: Positive
Joint stiffness: Positive
Difficulty moving leg:Negative
Dr Murphy wants to add a more descriptive symptom of 'Swelling of ankle joint'
There is a lookup field below the Suggested Symptom list.
Symptom: ankle joint swell
LOOK The lookup presents all available symptoms containing the search terms 'ankle', 'joint' and
'swell'. An add icon displays next to the lookup.
LOOK The selected symptom is added to the suggested list of symptoms with a Positive indicator.
LOOK The list of available images from the hospital image library displays
FIND
LOOK The list is filtered by all images that contain the search terms in their file name
Draw a label on the image where the text label should display.
Use the Select Tool to select items on the picture canvas and move them around.
Select Update to save the changes and close the Picture Annotation tool.
LOOK The image displays in the Encounter Record page under Examinations.
LOOK The Clinical Notes edit info pane displays. Many different types of notes can be created from
this action. In this case Dr Murphy will create a clinical note of 'Emergency Note' type.
DO Dr Murphy adds information to the assessment note. This note type is an example of a
template.
Type: Emergency Notes
Text Edit:
Presentation: 26 year old male with recent surgical wound for ORIF left ankle.
Assessment: Surgical Wound appears to be infected, swelling and inflammation present.
Patient is febrile and deteriorating rapidly. Risk for sepsis.
Plan: Wound swab, re-dress wound and IV antibiotic therapy. Admit to ICU for continuous
observation and monitoring for organ dysfunction.
DO Select the link to the image filename under the Annotation Images list section of the screen.
LOOK The Pictures, Documents and Annotations Screen closes, and the image is inserted into the
Clinical Note.
DO Dr Murphy has completed the entry and closes the Clinical Note.
Password: demo
Select the Update button to save the clinical note and return to the Encounter Record entry
screen.
LOOK The Emergency Note is added to the Encounter Record main pane and displays text and
images.
DO As the Sepsis Management is not in the favourites, Dr Murphy will search for it.
Item: Sepsis Management
Select the expand list arrow from the lookup list.
LOOK The Sepsis Management order set displays. Some items have been selected by default, and
others are unselected, but suggested. There are also advice narratives displaying with the
antibiotic therapy orders.
DO Dr Murphy takes note of the requirement to collect the specimens before administering the
medications, and collects them immediately.
Select the Culture Anaerobic order item details link in the Ordering Cart.
LOOK The Current date and time default into the Collection Date and Time fields.
DO Select the Update button on the Order Details screen to save the collection details.
LOOK Both the pharmacy items were ordered at the same time - however the Metronidazole order
has a start time One hour after the start time of the Vancomycin order. This is determined by
the sequence that was established against the order set.
DO Dr Murphy wants to review the planned sequence of administration for the drugs he is about to
order from the order set.
Select the Order Set View checkbox above the Ordering Cart.
LOOK The Ordering Cart is re-organised and the name of the order set displays as a heading. This
allows the user to view all items that belong to a particular order set.
DO Select the Sepsis Management order set header checkbox to select all items in the set.
Select the Order Cart Action Menu.
Select the Sequence Plan option from the menu.
LOOK The Sequence Plan screen displays the planned sequence details for this order set, including
planned administration dates and times. If required different items of the sequence plan can be
modified from this screen.
DO After reviewing the planned sequence of administration times the Doctor closes the Sequence
Plan screen,
Select Update to close the screen and return to the Order Cart.
LOOK The Ordering Cart displays, the order set items are still selected.
DO Using the Order Favourites function, Doctor Murphy also prescribes an anti-inflammatory and
pain relief to be administered PRN (as required) every 4 hours, ongoing, for pain,
inflammation and fever.
Select the Order Favourites star icon in the Order Entry Toolbar
Select the Medications accordion from the Favourites Catalogue
Select the Others accordion
Locate the Paracetamol + Codeine 500mg +30mg tablets order favourite.
Select the Order Details icon (pencil)
LOOK The details are added to the Ordering Cart and the details display in the Medication Order
Details screen.
PRN: Checkbox ON
PRN relevant fields display:
Maximum QTY in 24 hours:8 tablet(s) every 24 hours
PRN: Indication for:Pain, inflammation, fever.
Duration Options: Ongoing
LOOK The details in the Ordering Cart have updated and reflect the changes. The Order Set View
checkbox is still active, so the Codeine and Paracetamol order that were ordered separately
from the order set display under a different order category header of 'Pharmacy'.
There is an Alert displaying for a Therapeutic Duplication - this is due to the order from the
previous day for morphine and Sodium Lactate not being discontinued.
DO Select the Messages and Alerts Details icon in the Order Entry Toolbar to review the alert
information.
Select the Order details the override relates to, by selecting the checkbox next to the details
in the Messages and Alerts list.
Reason for Override:Alert noted and order required
Select Update Alerts button in the button bar.
LOOK The Alert clears and the order can now resume. The order cart displays.
Scenario
A Registered Nurse checks the tasks that have been requested for patients in the emergency
department. After checking the list, he notices that there are some drugs ordered for Thomas.
The Registered Nurse then reviews Thomas' chart, administers the medications and creates an
inpatient bed request to alert the bed manager that a bed is required in the Intensive Care Unit
for Thomas.
LOOK The Nurse Tasklist displays showing indicators for when tasks are due against patient's
details. Thomas' details display with indicators showing that he has some medications and
care activities.
DO Select the indicator for Medications (small capsule icon) in the row for the patient
corresponding with the current time column.
LOOK The Clinical Profile for the patient displays. The requested medications display. Some are due
in the current time band column.
DO Select the administration link (dose and time) for the Vancomycin 1g in Sodium Chloride
0.9% order.
Some medications cannot be stored for extended periods of time without becoming unstable
and ineffective. These medications must be 'manufactured' or reconstituted close to the time of
administration. As this will often require a powder like substance being added and mixed with a
liquid solvent, these are referred to as 'Admixtures'. These can be created or 'manufactured' by
the pharmacy or in some cases by the registered nurse on the ward at the bed side
immediately prior to administration to the patient.
LOOK An Admixture Stock Selection list displays showing the ingredients required for the admixture
recipe.
Sodium Chloride is the solvent, which will be used to dilute and administer the medication.
Vancomycin is the medication that will be added and mixed with the solvent.
LOOK The screen reloads and the selected item and location is added to the Admixture Stock
Selection list. The focus shifts to the next item in the admixture stock selection list. All available
matching items are displaying on the admixture items list.
LOOK The selected item now appears in the Admixture Stock Selection list. As all stock items have
been documented, the Proceed button becomes active.
LOOK The Complete Nurse Manufacture page displays with the details of the selected items being
combined in the admixture recipe.
Update
LOOK The Medication Administration screen displays. The Registered Nurse reviews the
administration details and verifies that the correct drug, is being administered to the correct
patient in the correct dose via the correct route within the correct time-frame.
The Nurse Manufacture Details display showing a Batch number for the manufactured
admixture.
Select the Update button to confirm the administration details are correct and complete the
documentation.
LOOK The Clinical Profile displays again showing that the Vancomycin order has a status of 'Started'.
DO The Nurse decides to administer the co-codamol (codeine and paracetamol) as the patient
was febrile and experiencing pain.
Select the PRN link in the time column for the Paracetamol order.
LOOK The administration screen displays for the PRN co-codamol order. Some information is
required on this screen before the drug can be administered.
Signatures section:
Password: demo
Select Update to record the administration of the medication
LOOK A medication administered icon displays in the Clinical profile against the administered PRN
medication, and the next available administration time displays as an 'Unavailable' hyperlink
- the administration screen will not become available until closer to the administration time.
An Administration Summary icon displays below the order details and will allow the
clinical users to view a summary of the administration history for this medication item.
DO The Registered Nurse will check for any other tasks due to be performed.
Select the Back to: Nurse Tasklist breadcrumb link.
LOOK There are some Care tasks due to be completed (represented by the Medical Bag icon).
DO
Select the indicator for a Care type task .
LOOK The Clinical Profile screen displays with the requests for Observations to be performed.
DO Select the next due time for the 1/24 hrly vital signs.
LOOK The observation edit screen displays. With the vital signs fields available for entry.
DO Select a time link. The Registered Nurse documents the vital signs in the record.
Systolic: 110
Diastolic: 60
Pulse: 85
Respirations: 22
Temperature: 38.2
Oxygen Saturation:98
Pain Score: 7
Date Administered: T (today)
Time Administered: N (now)
LOOK A warning displays alerting the Registered Nurse that these observation values have triggered
a Critical EWS (Early Warning Signs) message. The Registered Nurse will have to
acknowledge the warning and record what action is being undertaken to continue with the
entry.
LOOK The Clinical Profile displays. A status of 'Attended' displays against the time link previously
selected on the Clinical Profile screen indicating that the observations have been entered for
this time.
The Encounter Record is a menu that requires a patient to be in focus when it is selected. As
the menu is accessed from the patient banner, the patient details can be checked before
selecting it.
LOOK The Encounter Record screen displays. As there is no active entry by this user the Patient
EPR Summary chart displays.
DO Use the arrow next to the Patient Summary chart to close the tab
LOOK The entry for the Emergency Note displays in the All Notes chart.
DO
Select the New Encounter Entry icon for: Emergency Nurse Assessment.
From the actions, select the Add Nursing Care Plan action
LOOK The Nursing Care Plans Wizard opens - by default a nursing care plan assessment tool
displays.
DO Due to the pain relief medication that this patient is using, the nurse evaluates that he is at an
increased risk for constipation
LOOK The Problem Identification screen displays with the Constipation problem now listed in the
Active Problems list. Links that display Interventions and Outcomes for the problem of
Constipation display.
DO Complete the Outcomes that will be used to evaluate the progress of the patient in reaching
this nursing goal
Goal: - 5
Within: 2 - Days
Outcomes are measured on a scale of 1 to 5 - with 5 being the most desirable outcome
LOOK The Review and Confirm screen displays - the different steps of the plan display as links on
the left side of the screen.
LOOK The Nursing Care Plan wizard closes and the Nursing Care Plan Tools displays with all the
nursing care plan activities listed.
DO The Registered Nurse creates a Bed Request to admit Thomas into the Intensive Care ward.
LOOK The Floorplan displays. The patient displays with an icon indicator alerting that there are
Administrative Details that require attention.
DO Select the Administrative Details icon to view the details in the icon profile.
DO Select anywhere in the main screen to close the icon information profile.
The Registered Nurse uses the Logout link to log off the system.
Scenario
The Bed Manager is tasked with ensuring that all patients requiring a bed are allocated to the
appropriate ward. The Bed Manager reviews a summary list of the current bed requests for the
hospital and reviews the request to admit Thomas Connor into the Intensive Care Unit for 8
hours of intensive monitoring.
After reviewing that the ward has capacity and the appropriate resources, she authorises the
requests and creates a pre-admission booking for Thomas so that he can be admitted today.
LOOK The Bed Manager start screen is the Ward Summary List.
From here they can see the expected admissions and discharges.
The Preferences button allows the information displayed to be customised for the user.
DO The Bed manager reviews the incoming Bed Requests via a summary list.
LOOK The Bed Request Summary screen displays. This contains three different lists.
Requests with no wards: All incoming requests that have not had a ward allocated to them
Requests from Emergency and ICU Wards: All requests from Emergency or ICU, with and
without a ward allocated.
Requests from all wards: Requests from anywhere in the hospital that have a ward
requested but need to be accepted.
DO The Bed manager reviews the Request details for Thomas Connor
From the Requests from Emergency and ICU wards section.
Locate the request for Thomas Connor.
Select the edit icon under the Request column against his details.
LOOK The Bed Request Summary list refreshes and the details of the allocated ward display against
the patients' entry.
NOTE: to refresh all three lists, select the Bed Request Summary menu - the updates will
then be reflected in the other Request Lists on the screen.
DO The Bed Manager selects the Home link to return to the Ward Summary List.
Select the floorplan icon for the Emergency Department ward.
LOOK The patient details display on the floorplan, if the Administrative icon group is selected, the
Bed Request details have been updated to: Location is ready but no bed assigned: Intensive
Care Medicine: Intensive Care W1.
DO The Bed Manager selects the Home link to return to the Ward Summary List.
Select the floorplan icon for the Intensive Care W1 ward.
LOOK The patients' details are displaying in the Nursing Station of the Intensive Care ward. This
alerts the staff that he has a booking to come into the ward, and to prepare the room for him.
Although the patient details display on the inpatient ward floorplan - it is just an indication to
the ward staff that the patient has a booking and will be arriving soon - The patient is physically
still located within the Emergency Department and will stay there until the emergency episode
is discharged.
Scenario
The Registered Nurse notices that the bed request for Thomas Connor has been approved, and
so prepares to discharge him from the Emergency Department into the care of the Intensive
Care unit.
When a patient leaves the Emergency Department they are discharged, even if they are not
physically leaving the hospital. Using this workflow will ensure that any orders that were placed
during the Emergency Episode of care will be transferred with the patient to the new location.
DO Select the patient Action Menu icon for Thomas Connor from the floorplan.
Select the Encounter Record menu from the Action Menu.
LOOK The previous entry is still open, there is a red indicator next to the ED Admission Request
entry and a warning message to indicate that there has been a change to this information after
the entry was made i.e. the Bed Manager created the pre-admission and allocated a ward and
bed.
The entry can be selected to view the changes to the Bed Request.
LOOK The Booked ward information displays at the top of the discharged details screen. Note: there
are three sections - Estimated Discharge Details; Medical Discharge Details; Final Discharge
Details.
Medical Discharge is used if a doctor verifies that the patient is medically fit, but may not be
ready to be physically discharged (waiting for appointments, medications, transport etc).
DO Lock the current Encounter Record entry by selecting the open padlock in the entry banner.
Select Home to return to the Emergency Department floorplan.
LOOK The bed that the patient was in is now closed for cleaning and has a time displaying for when it
will be available again.
DO The Registered Nurse will check the bed has been cleaned and make the bed available for
use again.
Select the Bed Code hyperlink at the top of the bed space.
LOOK The Bed Status Change details display: This has two sections: a Bed Status Change edit
section and a Bed Status Change list section.
The details of the current Cleaning state display in the list section.
DO Select the Start Date link against the current cleaning details in the list.
LOOK The current cleaning details display in the edit section, top of the Bed Status Change screen.
There is an End Date and Time entered, but these are in the future. This is determined by a
predefined parameter.
DO To override the default details to record the actual time the bed is available (now).
Clear the End Time field and enter the current time.
Select Update to save the changes and close the Bed Status Change details screen.
LOOK The Floorplan refreshes and the bed is now available for the next patient.
DO Logout
Scenario
Thomas Connor has now arrived in the Intensive Care ward - and his booking details display in
the booked patient area of the ward.
The Clerk in the Intensive Care Ward notes that he has been assigned to a bed and registers the
patient as arrived on the ward.
DO Select the patient Action Menu icon next to Thomas Connor from the ward list within the
Patients in Waiting Area.
Select the IP Registration menu to admit him to the ward.
LOOK The patient demographic details display - so the inpatient clerk can confirm that the correct
patient is being admitted, and update any details required for the admission.
DO The Ward Clerk reviews the details and assigns the patient to a bed.
Bed Code: select an empty bed from lookup list.
Select the Update button to close the screen and move ahead in the workflow.
DO The Ward Clerk reviews the billing details. For the moment there is no Payor information to
record.
Select the Update button to move to the next screen in the workflow.
LOOK The Patient now displays in the Patient in ward list, assigned to the bed.
DO The Ward Clerk uses the Logout link to log off from the environment.
Scenario
The Registered Nurse accesses the ICU Flowsheet to record a set of baseline observations for
Thomas Connor.
DO Select the patient Action Menu for Thomas Connor from the floorplan.
Select the Flowsheet menu from the menu header.
LOOK The ICU Flowsheet displays with the Vital Signs summary chart open.
Actions display as blue buttons down the left hand side of the screen.
Chart profiles display across the top of the observations graph.
The current time displays as a red vertical line on the right side of the timeline.
DO The Registered Nurse attaches the patient to the monitors and records the first set of
admission observations.
In the Vital Signs column on the observations grid select the '+' icon next to the New link.
LOOK The HDR Vital Signs manual entry screen displays (In a live site with electronic monitoring
these would be linked to automatically populate)
LOOK The recorded observation items display on the graph and input grid.
DO The Registered Nurse wants to remove the unused observation items from the grid display
and add a new observation item to document observations for the patients' infected wound.
In the Vital Signs column on the observations grid select the '+/-' icon next to the New link
LOOK Two items have been added to the HDR Vital Signs list -
Wound Comments:
and
Wound Comments {Infected ankle wound}
The first item is a 'system' generated item - the second one is the unique code item based on
the system observation item - Only one is required.
DO The Registered Nurse suspends the System based value so only the unique observation item
will display:
Wound Comments: Suspended Checkbox On
The Registered Nurse has also noted that this patient has a pulse and blood pressure that is
below the set Low Range - this is causing the alerts to trigger too frequently, and as Thomas is
typically a healthy young male, the nurse decides to adjust the Low Range to reflect a more
accurate risk profile.
Pulse: Low Range: 65
Systolic: Low Range: 115
LOOK The observations grid displays with the suspended items removed and the new observation
item for the wound infection added.
LOOK The HDR Vital Signs observation input screen displays. Suspended items no longer display on
the input screen. The newly adjusted Low ranges display.
LOOK The newly added observation items display on the graph and the input grid.
The EWS warning was not triggered as there are not items displaying outside of the newly
adjusted parameters.
DO The Registered Nurse wants to document a Wound Management assessment form to evaluate
the ankle wound.
From the ICU Flowsheet Task buttons
Select the ICU Care Assessments task button.
LOOK The available ICU Care Assessment chart profiles display. The Wound Management chart is
the second available chart.
LOOK The Wound Management questionnaire opens. The Registered Nurse can record an
evaluation of the wound. This questionnaire is designed for cumulative information collection,
so that information about the wound being assessed can be collected and compared over
time.
LOOK The details are added as a row to the Evaluation details list
DO Close the Evaluation accordion by selecting the small black arrow on the accordion.
The Registered Nurse documents the Treatment details
Date: t (for today)
Time: n (for now)
Pain prevention: Prescribed treatment
Care: (select from list box lookup) Cleaning, Sodium chloride
Type of Dressing: Cover air permeable
Note Area: Left leg elevated.
Select the Add button.
LOOK The details are added as a row to the Treatment details list.
DO Close the Treatment accordion by selecting the small black arrow on the accordion.
The Registered Nurse documents the Pain Assessment details
Date: t (for today)
Time: n (for now)
Type of pain: Constant (Checkbox ON)
Pain Scale: 7
Note: Patient has requested analgesia
Select the Add button.
LOOK The details are added as a row in the Pain Assessment details list.
DO Close the Pain Assessment accordion by selecting the small black arrow on the accordion.
STATUS OUTCOME
Entered The additions and changes can be made to the form, it is not considered a final document
Authorised The form is considered final and additions and changes can only be made if they are
recorded as corrections. Security settings are available to limit who can correct an
authorised document.
Corrected The document has been changed by an addition or an existing entry was modified. A
Reason for Correction must be recorded and a flag will display next to the chart entry to
indicate that a correction has been made to an Authorised document.
DO Select the Update button to save the details and close the Wound Management screen.
LOOK The Wound Management edit screen closes, and the details are now visible in the Wound
Management Documentation profile of the ICU Care Assessments chart. The Wound
Management chart tab has a blue line next to it indicating that there is an entry in this profile.
DO Return to the Flowsheet by selecting the Back to: Flowsheet breadcrumb link.
DO The Registered Nurse documents the administration of an IV antibiotic via the flowsheet.
From the profile tabs above the ICU Flowsheet timeline, select the ICU Medications tab.
LOOK The ordered medications display in the medication profile. There is a hyperlinked
administration time displaying against the Metronidazole entry to show that it is due for
administration.
A unique batch identifier is also associated with the administration to document the exact
preparation batch and expiration date of the drug that the patient is receiving.
Password: demo
Select the Update to document the start of the infusion.
LOOK The Infusion Administration screen closes and the Medication Profile is displaying an
administration status of 'Started', and a blue administration line displays with an edit icon.
DO The Registered Nurse documents the Fluid Balance for the patient
From the profile tabs above the ICU Flowsheet timeline, select the ICU Fluid Balance tab.
Recording the fluid balance is a frequent and essential task for those looking after patients in
the ICU. All fluid inputs, (e.g. oral drinks, IV fluids, liquid feeds, bladder irrigation) are recorded
as a positive value and matched against all fluid outputs (e.g. urine, drains, aspirate etc) which
are recorded as a negative value.
As the day progresses the patient should be near a 'zero' balance - i.e. What goes into the
patient, will need to come out. If the balance is too positive it might be an early indicator of
organ failure or 'fluid overload' which can lead to serious cardiac complications. If the balance
is negative, then the patient may be in the early stages of a metabolic crisis or dehydrated,
again, if this is not recognised and treated in time, it could have fatal consequences.
LOOK The Flowsheet display changes to display a Fluid Balance chart, over an Inputs, Outputs and
Overall Fluid Balance Observation item grid. The Graph displays 2 Y axis - and a grey
background indicating 'below zero' (negative balance) and a white background indicating
'above zero' (positive balance).
DO The Registered Nurse realises that Thomas had a drink of 250 ml of water an hour ago.
Place the mouse cursor on the timeline one hour in the past and select it.
LOOK The time indicator line now displays over the selected time, and the time band column is
highlighted.
DO Select the Oral Intake input cell in the selected time column on the grid.
LOOK An Oral Intake input screen opens with the time of the selected time band column defaulted.
LOOK The value is reflected on the timeline as a green block and a small + symbol that appears
above the 'zero' level indicating a positive total. Placing the cursor over the indicator will
display the total in a tooltip.
DO The patient requested a urine receptacle from the Registered Nurse an hour ago. The
Registered Nurse measures the volume of the urine as 400mls.
Record the Urine Output.
In the same time band column as the Oral Intake, select the Urine Output cell and record the
output.
Value: 400
Comment:Measured
Select the Update & Validate button to save the value.
LOOK The value is reflected on the timeline as a blue block and the small + symbol appears below
the zero level indicating a negative total.
DO The Registered Nurse documents the rest of the fluid for this hour
Select the time band corresponding with the current time
Thomas has a Softdrink of 350 mls and urinates 200 mls. The Registered Nurse also records
that Thomas received a 20ml IV Flush.
LOOK The graph now displays the new inputs and outputs and the Total Fluid indicator displays the
total fluid balance.
DO The Registered Nurse notes that the IV line pump was unplugged and the battery had died.
This is considered a clinical event as it impacted on the patient care, and needs to be
documented.
As it was noted quickly, and there was no harm done to the patient, the Registered Nurse
records this event with a 'moderate' severity level.
From the Action buttons select the Clinical Event button.
LOOK A green circle indicator displays on the timeline corresponding with the time of the Clinical
Event. Hovering the mouse over the indicator will display the summary of the event in a tooltip.
Selecting the indicator on the timeline will open the full details in an info pane.
DO The Intensive Care Registered Nurse uses the Logout link to log off from the environment.
Scenario
The Care Provider Dr Bill Paladino views the Clinical Priority Workbench and reviews Thomas
Connor's progress.
Thomas has responded well to treatment and can be discharged to the care of regular inpatient
ward. Dr Paladino prepares a Transfer Summary to communicate the ongoing care for Thomas.
LOOK A list of all the patients currently under the care of the doctor displays. If required, the list can
be filtered by using the Additional Search Criteria contained in the accordion below the default
list filters. This will apply a filter to the list based on Ward, Specialty, Temporary Location,
Patient Surname, Results status etc.
DO Select the patient Action Menu icon from the end of the patient details row.
Select the Encounter Record menu from the action menu.
LOOK The Patient Summary chart displays as there are no Encoutner Record entries for this patient
by Dr Paladino. Dr Paladino can review the care details provided by the ICU nurse and the
emergency clinicians.
LOOK A list of available entry item actions display on the left pane for the Doctor Assessment Entry
Type selected.
Status: Authorised
Password: demo
Select Update to save the note and close the note editor.
DO Document the planned discharge of the patient within the Encounter Record.
Extra Actions: Add Medical Discharge
LOOK The Discharge Episode screen displays with the Estimated Discharge Date and Time fields
active
LOOK An entry appears in the Encounter Record with the estimated discharge details.
DO Associate the current entry with the patients' problem of septic wound.
On the display row containing the Clinical Note details
Select the Action Menu icon.
DO Select the Link/Unlink Problem to Entry icon against the Septic Wound problem
LOOK The details of the problem display against the note entry in the Encounter Record.
FIND.
LOOK Only those entries that are directly linked, or contain an item that is linked to the keywords are
shown. This can be useful to filter the notes viewed if the patient has had an extended stay, or
many different problems.
LOOK The Save Search edit screen displays - the search criteria displays in a section called 'Data'.
The Access Type allows the search criteria to be saved at user, location or site level.
Update
LOOK The new Saved Searches entry is added to the Saved Searches list under the Encounter
Record Search Options. Next time a user wants to apply this search criteria, they Search
description link is selected.
Scenario
The ICU Ward clerk has received instructions from the Registered Nurse that Thomas Connor is
to be transferred into the care of the Orthopaedic team and prepared for a discharge later in the
day.
DO Select the Action Menu icon on the row containing the patient in the list of Patients in Ward.
LOOK The Action Menu displays. Verify that the patients name displays above the Action Menu to
confirm the correct patient was selected.
DO The ICU Clerk checks the settings that indicate that the patient is expected to be discharged
later in the day.
Select the Medical Discharge menu from the action menu list.
LOOK The Discharge Episode screen displays. This screen can be used to plan for the patients
discharge, finalise their bill, capture the time of death, and document the actual date and time
of discharge.
The Estimated Discharge details entered by the doctor display as 'display only' text.
Note: The Total Bed Days and Length of Stay (LOS) are system calculated and displayed on
screen as read only.
It is important to NOT complete the Discharge Date or Time fields at this stage. If these are
selected the discharge will be finalised instead of being a 'planned' discharge.
Discharge Date and Discharge Time are the triggers in TrakCare to discharge an episode.
DO The ICU Clerk now arranges the patient to be transferred to the Care of the Orthopaedic team.
Select the Action Menu icon for the patient in the list
Select the Movements menu from the action menu list.
LOOK The Unit and Care Provider Transfers screen displays. This screen contains three lists.
List Function
Unit and Care Document the transfer of care from one care provider to another, and from one
Provider - specialty to another.
Transfer List This list may also be used to document when a Care Provider provides a consultation
without becoming the main care provider for the patient.
The patient's physical movement within the hospital does not get recorded on this
list.
Bed Request List Document the physical movements of the patient within the hospital.
Captures temporary locations as well as bed and ward movements.
Leave List If a patient is still under the active care of the hospital, but needs to leave for either
therapeutic or personal reasons, they may be added to the 'Leave List' - this is to
record the temporary departure of the patient from the hospital without discharging
their episode.
Most frequently used in Physical Rehabilitation and Mental Health.
DO Record the transfer of the patients' care from the ICU specialty to the Orthopaedic specialty
team.
In the Unit and Care Provider -Transfers List, select the New button.
LOOK The Transaction Details screen displays - showing the current physical location of the patient.
The Transaction Start Date and Start Time have defaulted the current date and time.
Outlier:
An alert may appear at this time advising that the patient is an 'outlier'.
Outliers are patients who belong to a specialty that does not routinely get treated in a certain
ward. For example - Thomas has been transferred to the Orthopaedics specialty, but he still in
the Intensive Care ward. Orthopaedics patients are generally treated in the Orthopaedics
ward, but occasionally they may need to be admitted into other wards. In this care they are
identified as outliers, because they are 'outside' the typical type of patient treated in that ward.
Identifying outliers assists administrative and nursing staff to ensure that appropriate reporting
is captured, and the correct nursing skills and resources are available. There are some
security settings that will prevent certain groups of users from allocating outlier patients to
wards - in this scenario those settings are disabled.
LOOK The Ward List displays. The patient is still listed in the ICU ward, and now has an expected
discharge date of today. Note: there is a blue indicator next to the patients' Unique Registration
Number (URN) indicating he is now considered an outlier as he is now under the care of the
Orthopaedics specialty while still admitted to Intensive Care W1. The name of the new Care
Provider is also displayed on the list.
DO The ICU Clerk has been informed by the Bed Manager the Orthopaedic ward is ready to
receive the patient on that ward.
Select the Floorplan icon to view the ICU Floorplan
Select the Toggle Linked Locations icon to view the linked locations
LOOK The linked locations list displays down the left side of the floorplan
DO Select the patient from the Floorplan by selecting any part of the bed space occupied by the
patient
Select the Nursing Station link for the Orthopaedic W1 ward from the list of linked locations
at the side of the floorplan.
LOOK The Transaction Details screen opens. The Orthopaedic W1 ward details, Nursing Station
room, Transaction Start Date and Transaction Start Time have defaulted into the relevant
fields.
DO Select Update to save the changes and record that the patient has been moved to the
Orthopaedic ward.
LOOK The floorplan displays. The patient no longer appears on the floorplan in the ICU. The bed he
was assigned to is displaying as closed for 'Cleaning'. Selecting the Orthopaedic W1 link will
display the floorplan for that ward, and shows that the patient is in the Nursing Station for that
ward.
DO The ICU Clerk uses the Logout link to log off from the application.
Scenario
Thomas Connor has arrived on the Orthopaedic ward. The Ward Clerk moves him into a bed in a
room on the ward. However, the Registered Nurse wants to move Thomas closer to the Nurses
Station so that he can continue to be monitored closely. The beds closest to the Nurses station
are currently occupied, so the Ward Clerk arranges a 'Bed Swap' between the patients.
The Clerk then reviews the movement history for Thomas to take note of the different specialties
he has been admitted under during this hospital stay, and to try to identify where his paper
record may be located.
Finally, the Clerk notes that Thomas needs a follow up appointment before he can be discharged
home and arranges this for early next week.
LOOK The Transaction Details screen displays. The selected bed details, current date and time have
defaulted into the relevant fields.
DO The Clerk checks that the paper medical record has been transferred with the patient
Move All Records with Patient: Checkbox ON
Select Update to save and confirm the movement transaction.
LOOK The patient now displays in the selected bed. Moving the medical records on the transaction
will update the Medical Record location list to enable other users to locate the physical medical
record.
DO The Ward Clerk is advised by the Registered Nurse that he should be in a bed closest to the
nurses station for monitoring - This bed is Room 4, Bed 15, but it is occupied already by a
patient.
Select the patient details on the Floorplan
Select the Bed Number link on the occupied bed Room 4 - Bed 15.
LOOK The Bed Swap screen displays with the selected bed details.
DO The Ward Clerk wants to review the Movements history for the patient.
Select the Action Menu icon for the patient from the floorplan.
Select the Movements menu from the action menu list.
LOOK All the Movement transactions for this inpatient episode are displayed.
DO The Clerk has been asked to create a follow up appointment in the clinic with the Orthopaedic
team next week.
Select the Action Menu icon from the patient menu.
Select the Multiple Appt action menu from the list.
LOOK The Episode List for the patient displays. The current inpatient details display.
DO The Clerk wants to create a new Outpatient Episode for the Orthopaedic clinic visits.
Select the New button.
Select Update to save the details and create the outpatient episode.
LOOK The Appointment Search screen displays. The Specialty Location and the Resource details
have defaulted through from the episode details.
LOOK The Available appointment slots for next week display in an appointment list. Each row
represents an available appointment time slot.
LOOK The appointment details populate in the List of Services / Clinics on the Appointment Search
screen
DO Select Update to save the appointment details and return to the home screen.
LOOK The Home screen displays - The Administrative Info Icon Group is displaying an indicator that
new information is available.
DO The Ward Clerk uses the Logout link to log off from the application.
Scenario
Thomas has improved and is now ready to be discharged home. The Doctor performs a final
assessment and orders medications for Thomas to continue taking when he is at home.
Login Role: ORT1DR - Dr Abraham Altona, Orthopaedic Consultant; Logon Location: Orthopaedics
LOOK The Priority Workbench diary displays for the logged in Care Provider.
DO Select the patient's Action Menu icon from the patient list.
Select the Encounter Record action menu from the list.
LOOK The new entry displays with the discharge note Actions.
DO Review current medications and create an order for discharge medications for the patient to
take after they go home.
Select the Add Order Action link.
LOOK The Current Meds chart displays on the right hand side of the screen.
In the Current Meds chart header, select the Toggle Multiple Selection Checkbox icon to
LOOK The items in the list display with a selection checkbox next to each item
DO Select the checkbox against each of the medication order item/s to be discontinued
Select the Current Meds chart Options Menu icon (vertical ellipsis)
Password: demo
Update
LOOK The Order Entry screen displays, and the Current Meds chart no longer displays the
discontinued medications.
DO The Doctor decides to order Amoxicillin 500mg to be taken orally 3 times a day and a
combination codeine 60mg and paracetamol 1gm analgesic to be taken orally for pain as
required (PRN) as discharge medications.
Use the Cart icon to see the item in the Order Cart
LOOK The Order Details display, however there is an red Alert indicator displaying.
LOOK The Messages and Alerts chart displays. Details about the order and the type of alert display.
DO After taking note of the alert, the Doctor decides not to continue with the order as the risk of an
allergic reaction is too high.
LOOK The Alert Details screen closes. All items in the alert details that were selected have been
removed from the Ordering cart.
LOOK The Order is added to the cart - a grey indicator denotes that the order details are incomplete.
LOOK The Medication Order Details screen displays. The priority defaults to Normal - however these
medications are to be dispensed when the patient is discharged, and not while the patient is
still in hospital - therefore this priority will need to be changed to 'Discharge Meds'.
DO The Doctor prescribes the Clarithromycin 250mg tablets to be taken twice a day for 5 days as
a discharge medication.
In the Order Details screen.
Priority: Discharge Meds
Dose: 250 mg
Frequency: Twice Daily
Duration: For 5 Day(s)
Select Update to save the changes to the item in the pending orders list.
LOOK The order is added to the Order Entry Cart. The Doctor will need to adjust the details to ensure
this prescription is suitable for the patients discharge.
DO The Doctor prescribes Co-Codamol (Codeine and Paracetamol) 60mg+1g to be taken orally
PRN for pain every 4 hours, not exceeding 8 tablets every 24 hours as a discharge medication
for 3 days.
Select the Codeine and Paracetamol order item in the Order Entry Cart.
Select Update to save the details and display them in the orders cart list.
LOOK A Red Alert Indicator displays next to the order item in the Order Entry Cart list. Therapeutic
Duplication displays for the co-codamol - this is because the patient has an active order for this
medication with a priority of 'Normal'. As these orders have a priority of 'Discharge
Medications' they will not be administered by the inpatient care team.
DO
Select the Alerts icon in the Order Entry Tool Bar to review the alert details.
DO Select the Checkbox on the order line for the item to be ordered
LOOK The Alerts clear and the Pending Orders list can now be ordered.
DO The doctor saves the pending orders and reviews the order summary screen
Password: demo
Select Update on the Pending Orders list to save the pending orders.
LOOK The Medication Orders display in the Plan section of the Encounter Record.
DO The Doctor will now enter an Estimated Discharge for the patient for this episode.
Use the Back To: breadcrumb links to return to the Encounter Record open entry.
Select the Add Estimated Discharge action link.
LOOK The Discharge screen displays. At this stage the fields Med Discharge Date, Med Discharge
Time and Medically Fit check box are disabled.
LOOK The middle frame of the Encounter Record displays: 'Expected to discharge on dd/mm/yy,
time confirmed' .
DO The Doctor will next prepare to Medically Discharge the patient for this episode.
Select the Add Medical Discharge action link.
LOOK The Discharge screen displays. The fields Estimated Discharge Date, Estimated Discharge
Time will default with values previously entered and the Medically Fit check box is
ticked/selected. All fields are greyed out.
LOOK The Encounter Record screen refreshes and the Medical discharge details are visible in the
middle frame showing 'Patient is Medically Fit'.
DO The Doctor closes the Discharge Note entry in the Encounter Record entry by selecting the
padlock icon on the Discharge Note entry's accordion.
LOOK A confirmation displays - Selecting OK will close the entry and the Patient Clinical Summary
chart displays in an info pane.
DO The Doctor selects the Logout link to log off from the application.
Scenario
The Clerk prepares Thomas for discharge, and documents when he leaves the care of the
Inpatient ward. This will mark the end of the Inpatient episode for Thomas.
LOOK The Discharge Episode screen displays. The details previously entered for both the Estimated
Discharge and Medical Discharge have defaulted through.
Select the Update button to complete the final discharge and close the screen.
LOOK The screen closes and the patient is no longer showing on the patient list. The Status of Beds
list is displaying an Unavailable Reason of Cleaning against the bed the patient was
occupying.
Select the Action Menu icon against the row that is displaying the Status of Beds
LOOK The Bed Status Change scree displays with a list. In the list the details of the current
Unavailable Reason are displaying.
DO Select the Start Date hyperlink to edit the details of the current status.
LOOK The details are added to the Bed Status Change edit fields -
Update
LOOK The Status of Beds list displays, and the bed is no longer displaying an Unavailable Reason -
It is ready for the next patient.
DO The Clerk selects the Logout link to log off from the application.
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